Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Journal of Financial Management

THE INFLUENCE OF BRAND LOYALTY AND SERVICE QUALITY ON CONSUMER PURCHASE DECISIONS Aidil Putra; Budianto
Journal of Financial Management & Accounting Vol. 1 No. 2: SEPTEMBER, 2024 - FEBRUARY, 2025
Publisher : PT. MITRA ANGKASA INFORMATIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Brand loyalty (brand loyalty) is when consumers ask for a brand and will look anywhere to get the brand. Service quality is the superiority of a service that can only be assessed by customers. Purchasing decisions are a decision-making process in which consumers must first solve problems. This study uses multiple linear regression analysis methods to determine the relationship of each independent variable to the dependent variable. The population in this study were: all customers who have a policy age of more than 5 years, totaling 67 customers. The study used saturated samples so that the number of samples in this study was 67 respondents. The results of the simultaneous hypothesis test showed that Brand Loyalty and Service Quality had a significant effect on Purchasing Decisions. Partially, each Brand Loyalty and service quality had a significant effect on Purchasing Decisions. Keywords: Brand Loyalty, Service Quality, Purchase Decision
THE INFLUENCE OF LEADERSHIP STYLE AND WORK ENVIRONMENT ON EMPLOYEE WORK LOYALTY Budianto; Frans Sahputra Silitonga
Journal of Financial Management & Accounting Vol. 2 No. 2: SEPTEMBER, 2025-FEBRUARY, 2026
Publisher : PT. MITRA ANGKASA INFORMATIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employee's loyalty is the loyalty that someone gives to the company where he works. Leadership style is behavior norm that is used by a person when he tries to influence the behavior of others. Work environment is one of the considerations for employees to continue working for a company. This research uses descriptive quantitative research. Data analysis techniques using multiple linear regression analysis. The research location is xyz. The measurement scale used in the research questionnaire is Likert scale. Simultaneously there is a positive and significant influence between the leadership style variable and work environment on employee's loyalty at xyz. Partially, leadership style variable does not have a positive and significant effect on employee's loyalty at xyzg. Partially, work environment variables have a positive and significant effect on employee's loyalty at xyz. Keywords: Leadership Style, Work Environment, Employee Loyalty