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Journal : Jurnal Mantik

Emotional Intelligence as a psychological shield: a strategy to manage work stress in improving employee performance Fatah, Rizki Azhari; Ardiansari, Anindya
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6639

Abstract

Work stress is a psychological phenomenon that is increasingly prominent amid the complexity of the modern workplace. Excessive workloads, tight deadlines, and pressure from work systems and relationships can hinder productivity and reduce the quality of individual performance. However, not all individuals respond to stress in the same way. Emotional intelligence (EI), the ability to recognise, understand and manage one's own and others' emotions, has been shown to play an important role as a buffer against work pressure. This book chapter comprehensively examines how emotional intelligence can moderate the relationship between work stress and employee performance, by examining the theoretical foundations of organisational psychology, and mapping empirical evidence from relevant studies. Through a conceptual approach and critical reflection on current literature, this chapter also explores the strategic role of HRM in building a work environment that supports the development of employees' emotional intelligence, whether through training, coaching or organisational interventions. It emphasises how EI not only impacts on improving individual resilience to stress, but also becomes an important asset in creating healthy team collaboration, emotionally intelligent decision-making, and sustainable performance improvement.  Therefore, the purpose of this chapter is to synthesize existing theoretical and empirical evidence to argue for the critical role of emotional intelligence as a psychological shield, and to provide actionable recommendations for integrating EI development into human resource management strategies to enhance employee performance and well-being. such, this chapter offers theoretical and practical contributions in bridging the need for organisations to increase productivity, while maintaining the psychological health of their workforce amidst evolving work demands.
Personal demands and job stress through workaholism in the era of digital business Ahmad, Mirzani; Ardiansari, Anindya
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.7047

Abstract

This study examined the role of personal demands in shaping job stress through workaholism within a digital business ecosystem. The transformation of organizational systems toward platform-based work, real-time performance monitoring, and application-based targets had restructured job demands and intensified performance pressures on employees. In this context, perfectionism and narcissistic tendencies were expected to influence compulsive work behavior and psychological strain. A quantitative approach was employed using survey data collected from employees working in digitally managed organizational environments. The constructs of self-oriented perfectionism, socially prescribed perfectionism, narcissistic tendencies, workaholism, and job stress were measured using standardized instruments, and the data were analyzed using structural equation modeling to test both direct and indirect relationships among the variables. The results indicated that personal demands had significant positive effects on workaholism, which in turn had a significant positive effect on job stress. Workaholism mediated the relationships between personal demands and job stress. The findings suggested that job stress in digital business contexts resulted from the interaction between personal demands and digitally designed work systems
Co-Authors Achmadi, Taofan Ali Adellia Eky Aryadi Agung Wiyanto Ahmad Mundzir Ahmad Zaenuri Ahmad, Mirzani Aldias Bahatmaka Alinda Witri Amanda Amal, Daffa Ikhlasul Amalia, Mila Apriyanti, Rita Arif Saputra, Arif Bayu Bagas Hapsoro, Bayu Bagas Bogy Febriatmoko Budi Setiyana Cahyati Agustina, Cahyati Darmanto, Tio Darmanto, Tio deka erfiana, deka Diyono Ikhsan Dwi Agustina Dwi Cahyaningdyah Dwi Endah Pratiwi Dwi Handayani Dwi Handayani Eflita Yohana Erisa Aprilia Wicaksari Fafurida Fafurida Farid Ahmadi Fatah, Rizki Azhari Fidia Fibriana Fikri, Dzakiyya Nabilla Fitri Arum Sari Fredianaika Istanti Ghanis Putra Widhanarto Hendra Dedi Kriswanto, Hendra Dedi Hermawan Dwi Ariyanto Hidayat, Indra Nurul I Nyoman Sujana Ilyas Teguh Pangestu Irawan Prasetyo Irnin Miladdyan Airyq Isnani Isnani Isti Hidayah Iswarini, Tika Iswarini, Tika Khoiron, Ahmad Mustamil Lilo, Angela Nathasia Grace Lintang Nawangsari Lu’lu’atul Maknun Margunani, Margunani Mayangsari , Effelie Dewi Moh. Khoiruddin Mohamad Endy Y Yulianto Murni Murni ngizzah khalwiyatun nisak, ngizzah khalwiyatun Nisaa’ Nuurillah, Nisaa’ Noor Aini Habibah Nuranto, Ayang Aulia Nuranto, Ayang Aulia Nurlaeli Sri Purnomowati Nurul Fibrianti Nury Ariani Wulansari Paramita, Niken Diah Permatahati, Martinda Intan Prapti NSS, Rr Lulus Prasdika, Tegar Oki Prihandono, Dorojatun Rachmadi, Moch Faizal Rina Rachmawati Rini Setyo Witiastuti Risalatin Hijjah, Risalatin Riyantina, Riyantina Riyantina, Riyantina Rizky Wahyu Saputro Sandi Pratama , Fajar Rizqi Sari, Ayuk Nurmalita Sari, Linda Sari, Ririn Amelia Siti Nur Jannah Siti Nur Jannah Siti Ridloah Sukmawardini, Dewi Sukmawardini, Dewi Sunyoto Sunyoto Suprapti Suprapti Suprapti, Duhita Driyah Suryaningrum, Lubuk Novi Susiana Purwantisari TATI NURHAYATI Wahidah, Siti Asroliatun Waluyo, Soleh Adi Widi Widayat Widia, Syam Widyakto, Adhi Windiahsari, Windiahsari Wulandari, Sukma Aulia Y. Ulung Anggraito Yohanes Suhardjo