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All Journal JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Jurnal Pengabdian Dharma Laksana Jurnal Pengabdian kepada Masyarakat Nusantara Journal Of Human And Education (JAHE) Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Asian Journal of Community Services (AJCS) Digital Business Tren Bisnis Masa Depan UPMI Proceeding Series Journal Journal Education Innovation Journal of Business Inflation Management and Accounting
Rambe, Saima
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The effect of performance management on service quality through public satisfaction at the Medan City Population and Civil Registration Office Lase, Zufilman; Rambe, Saima; Dewi, Ratna Sari
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.662

Abstract

Abstract This study discusses the influence of performance management on the service quality of the Department of Population and Civil Registration of Kota Medan. This study consists of two variables, namely the Independent Variable (X) Performance Management and the Bound Variable (Y) Service Quality. The purpose of this study was to determine how big the influence of performance management on the service quality of the Department of Population and Civil Registration of Kota Medan. This research was conducted at the Department of Population and Civil Registration Kota Medan. The population of this study were the employees of the Department of Population and Civil Registration of Kota Medan, amounting to 32 people. So the research sample is 48 people, if the subject is less than 100, all can be taken so that the research is a population study. Furthermore, if the subject is more than 100 it can be taken 10-15% or more. So the sample of this study amounted to 32 people (all populations were sampled). The method used in this study is a quantitative method. Data collection techniques in this study are observation, interviews (interviews), questionnaires (questionnaires), literature studies and documentation studies. The data analysis technique used product moment correlation and hypothesis significance test. To determine the significant level of the influence of performance management on the service quality of the  kota Mean. Population and Civil Registration Service, a hypothesis test was carried out on r by determining the 5% significance level. Determine the test r table n=32. It is known based on data processing that the result of the r value of the product moment table with n = 32 and the 95% confidence level or 5% error is 0.284 and the r count is 0.40. Thus that r count 0.40 > r table 0.284. This means that there is a big influence between Performance Management and Service Quality. Thus the proposed hypothesis can be accepted, namely the magnitude of the influence of performance management on the service quality of the Kota Medan. Population and Civil Registration Service. Keywords: Performance Management, Service Quality
The Snowball Throwing Learning Model on Economic Learning Outcomes as Material of Demand and Supply Class X at MA Islamiyah Padang Garugur North Padang Lawas Rambe, Saima; Harahap, Fitriani; Siregar, Hendra Mahmud
Journal Education Innovation (JEI) Vol. 2 No. 3 (2024): Juli 2024
Publisher : Yayasan Perguruan Kampus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65474/1bkd6772

Abstract

This research aims 1) To find out an overview of the implementation of the snowball throwing model. 2) To find out the picture of economics students' learning outcomes on the main topic of demand and supply before and after using the snowball throwing model. 3) To see the influence of the application of the snowball throwing model on the learning outcomes of economics students on the main topic of supply and demand in Class X MA Islamiyah Padang Garugur. The population in this study were all students of Class X MA Islamiyah Padang Garugur, consisting of 1 class totaling 38 students. The sample IS Class X with a total of 38 people. Based on the results of the research conducted, it can be concluded that the description of the use of the snowball throwing model in Class An overview of the results of studying economics on the main topic of demand and supply in Class Meanwhile, the description of the results of studying economics on the main topic of demand and supply in Class Through the hypothesis test carried out, it is known that the calculated t value is 2.810, while the significant value obtained is 0.000, so it is known that the Sig. (2-tailed) < 0.05. "This means that there is a significant influence between the use of the snowball throwing model on student learning outcomes on the main topic of demand and supply in Class X MA Islamiyah Padang Garugur North Padang Lawas." This means that there is a significant influence between the snowball throwing model on economic learning outcomes on the main topic of supply and demand for Class X students at MA Islamiyah Padang Garugur
The Effect of Coordination on Employee Performance Through Communication at Pt PLN (PERSERO) UP 3 Langsa Rambe, Saima; Dalimunte, Nurul; Erdin, Aldino
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 3 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i3.834

Abstract

This study was conducted to determine the extent of the influence of coordination on employee performance through motivation at PT. PLN (Persero) UP3 Langsa, Where the study uses quantitative methods, namely data in the form of numbers or nominal with 4 variables, namely coordination (X1), Employee Performance (Y0 and Communication (Z), with a total of 43 respondents. Coordination partially has a positive and significant effect on Communication at the PT. PLN (Persero) UP3 Langsa Office. This can be seen from the t-count value of 14.476> t-table 2.019 and significant 0.000 <0.005. Coordination partially has a positive and significant effect on employee performance at the PT. PLN (Persero) UP3 Langsa Office. This can be seen from the t-count value of 3.055> t-table 2.021 and significant 0.004 <0.005. Coordination has a positive and significant effect on employee performance through Communication at the PT. PLN (Persero) UP3 Langsa Office. This is proven from the path analysis test which is known to have an indirect effect of 0.579 and greater than the direct influence of Coordination on employee performance, namely 0.344.
The Influence of Organizational Structure on Employee Work Effectiveness at the Medan Area District Office, Medan City Dalimunte, Nurul; Rambe, Saima; Dewi, Ratna Sari
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 3 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i3.836

Abstract

This study aims to determine how much influence the Organizational Structure has on the Work Effectiveness of Employees at the Medan Atea District Office, Medan City. This study consists of the Independent Variable (X) Organizational Structure and Variable (Y) Employee Work Effectiveness. The sample of this study was all employees (PNS) at the Medan Area District Office, Medan City, totaling 30 employees. The method used in this study is a quantitative method. Data collection techniques in this study are interviews, questionnaires, and observations. Data analysis techniques use product moment correlation and significance tests. To determine the level of significance of the Influence of Organizational Structure on the Work Effectiveness of Employees at the Medan Area District Office, Medan City, a hypothesis test was conducted on r by determining the level of significance α = 5%. Determining the r table test n = 30. It is known based on data processing that the results of the r table product moment value with n = 48 and a 95% confidence level or 5% error is 0.361. Thus, r count 0.607 > r table 0.361. This means that there is a large influence between Organizational Structure on Employee Work Effectiveness. Thus, the proposed hypothesis can be accepted, namely that the magnitude of the influence of organizational structure can increase employee work effectiveness at the Medan Area District Office, Medan City.
The Effect of Compensation and Work Environment on Employee Performance Through Job Satisfaction t Ud. Efiyanto, Medan City Waruwu, Dwi Putri Julianis; Prayoga, Boby Indra; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 3 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i3.887

Abstract

Employee performance plays a crucial role in achieving organizational goals. To enhance performance, companies must consider various influencing factors, including compensation and work environment. Moreover, job satisfaction serves as a key element that can mediate these influences. This study aims to determine the effect of compensation and work environment on employee performance, both directly and indirectly through job satisfaction as an intervening variable at UD. Efiyanto in Medan City. This research employed a quantitative approach using descriptive and verificative methods. The population consisted of all 40 employees of UD. Efiyanto, using a saturated sampling technique. Data were collected through questionnaires and analyzed using path analysis with the aid of SPSS version 25. The results show that compensation contributes 93.2% and the work environment 95.5% to the improvement of employee performance. Additionally, compensation and work environment respectively influence job satisfaction by 35.4% and 8.2%, while job satisfaction contributes 9% to employee performance. This implies that when a company provides fair compensation and a comfortable work environment, job satisfaction increases and significantly impacts performance. Furthermore, F-test results indicate that compensation and work environment simultaneously have a significant effect on performance through job satisfaction, with contributions of 93.7% and 95.4%, respectively. Based on these findings, the company should pay attention to equitable compensation policies and foster a supportive work environment to ensure employee satisfaction and optimal performance. 
Co-Authors Ahmad Karim Barham Siregar Berutu, Damelia Putri Bu'ulolo, Melia Cut Sah Kha Mei Zsazsa Dalimunthe, Nurul Derlini, Derlini Elazhari Epi Supriyani Siregar Erdin, Aldino Erma, Zetria Fachry Abda El Rahman HARAHAP, FITRIANI Harahap, Nurasiya Harahap, Nurasiyah Harahap, Syaiful Harahap, Tetty Rahmiati Hulu, Andri Pranto Karim, Ahmad Lase, Zufilman M Rizki Nurul Dalimunte Opernius Zalukhu Pasaribu, Yusuf Hanafi Prayoga, Boby Indra Ratna Sari Dewi Robiyanti, Dewi Ronald, Roy Saimun, Saimun Saragih, Wismaroh Sanniwati Sari Dewi, Ratna Sibuea , Nunti Siregar BUDI, Budi Alamsyah Siregar, Hendra Mahmud Sukamto, Ika Sumiyarsi SUMA, Dewi Syahpitri, Della Risky Syaiful Khoiri Harahap Tafonao, Welisman Tanjung, Ali Mukti Taufika Hidayati WAHYUNI, ERNI Waruwu, Dwi Putri Julianis Yulkarnaini Siregar Zahra, Raudhatul