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All Journal JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Jurnal Pengabdian Dharma Laksana Jurnal Pengabdian kepada Masyarakat Nusantara Journal Of Human And Education (JAHE) Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Asian Journal of Community Services (AJCS) Digital Business Tren Bisnis Masa Depan UPMI Proceeding Series Journal Journal Education Innovation Journal of Business Inflation Management and Accounting
Rambe, Saima
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The Effect of Performance Management on The Quality of Services in The Population and Civil Registration Services Kota Medan M Rizki; Ronald, Roy; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.438

Abstract

This study discusses the influence of performance management on the service quality of the Department of Population and Civil Registration of Deli Serdang Regency. This study consists of two variables, namely the Independent Variable (X) Performance Management and the Bound Variable (Y) Service Quality. The purpose of this study was to determine how big the influence of performance management on the service quality of the Department of Population and Civil Registration of Deli Serdang Regency. This research was conducted at the Department of Population and Civil Registration Deli Serdang Regency. The population of this study were the employees of the Department of Population and Civil Registration of Deli Serdang Regency, amounting to 48 people. So the research sample is 48 people, if the subject is less than 100, all can be taken so that the research is a population study. Furthermore, if the subject is more than 100 it can be taken 10-15% or more. So the sample of this study amounted to 48 people (all populations were sampled). The method used in this study is a quantitative method. Data collection techniques in this study are observation, interviews (interviews), questionnaires (questionnaires), literature studies and documentation studies. The data analysis technique used product moment correlation and hypothesis significance test. To determine the significant level of the influence of performance management on the service quality of the Deli Serdang Regency Population and Civil Registration Service, a hypothesis test was carried out on r by determining the 5% significance level. Determine the test r table n=48. It is known based on data processing that the result of the r value of the product moment table with n = 48 and the 95% confidence level or 5% error is 0.284 and the r count is 0.40. Thus that r count 0.40 > r table 0.284. This means that there is a big influence between Performance Management and Service Quality. Thus the proposed hypothesis can be accepted, namely the magnitude of the influence of performance management on the service quality of the Deli Serdang Regency Population and Civil Registration Service.
Kontribusi Yayasan Insan Cendikia Cemerlang Dan Peranan Kepala Desa Mekar Sari Kecamatan Deli Tua Yang Positif Bagi Pelaku Usaha Peternakan Ulat Hongkong Sesuai Undang-Undang No. 41 Tahun 2014 Perubahan Atas Undang-Undang No 18 Tahun 2009 Tentang Peternakan dan Kesehatan Hewan Robiyanti, Dewi; Harahap, Syaiful; Dalimunte, Nurul; Dewi, Ratna Sari; Rambe, Saima
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 2 (2025): Jurnal Pengabdian kepada Masyarakat Nusantara Edisi April - Juni
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i2.6036

Abstract

Penanaman modal dalam usaha peternakan ulat Hongkong memiliki peran strategis dalam mendukung ketahanan pangan dan perekonomian nasional. Undang-Undang No. 41 Tahun 2014 tentang Perubahan atas Undang-Undang No. 18 Tahun 2009 tentang Peternakan dan Kesehatan Hewan memberikan landasan hukum bagi investasi dalam sektor peternakan. Pengabdian kepada masyarakat ini membahas tentang bantuan dan kontribusi modal usaha peternakan ulat Hongkong dalam perspektif regulasi, manfaat ekonomi, serta tantangan yang dihadapi. Hasil penelitian dan pengabdian kepada masyarakat ini menunjukkan bahwa dukungan kebijakan yang jelas dan insentif investasi dapat mendorong pertumbuhan industri peternakan ulat Hongkong di Indonesia.
Pengaruh Sistem Informasi Manajemen dan Lingkungan Kerja terhadap Efesiensi Pelayanan Administrasi Publik melalui Jaringan Internet Syahpitri, Della Risky; Rambe, Saima; Prayoga, Boby Indra
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 9, No 3 (2025): Agustus 2025
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v9i3.2025.1456-1468

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Sistem Informasi Manajemen dan Lingkungan Kerja terhadap Efisiensi Pelayanan Administrasi Publik melalui Jaringan Internet pada Dinas Kependudukan dan Pencatatan Sipil Kota Medan. Metode penelitian yang digunakan adalah metode kuantitatif dengan jumlah sampel sebanyak 32 responden. Pengumpulan data dilakukan melalui wawancara, dokumentasi, dan kuesioner. Analisis data dilakukan menggunakan uji asumsi klasik meliputi uji normalitas, multikolinearitas, heteroskedastisitas, dan autokorelasi, serta analisis jalur untuk melihat hubungan langsung dan tidak langsung antar variabel. Hasil penelitian menunjukkan bahwa Jaringan Internet (Z) berpengaruh signifikan terhadap Efisiensi Pelayanan Administrasi Publik (Y) dengan nilai t-hitung sebesar 9,705 lebih besar dari t-tabel 2,051 dan nilai signifikansi 0,000 0,05. Hasil uji F menunjukkan bahwa Sistem Informasi Manajemen (X1) dan Lingkungan Kerja (X2) juga berpengaruh signifikan terhadap Efisiensi Pelayanan Administrasi Publik (Y) dengan nilai signifikansi 0,000 dan F-hitung sebesar 215,687 lebih besar dari F-tabel 3,34. Uji F terhadap variabel X1, X2, dan Z terhadap Y menunjukkan hasil signifikan dengan nilai F-hitung 144,060 lebih besar dari F-tabel 3,34 dan signifikansi 0,000 0,05. Kesimpulannya, ketiga variabel tersebut berpengaruh signifikan terhadap efisiensi pelayanan administrasi publik
Pengaruh Jenjang Karier, dan Kemampuan Kerja Terhadap Kepuasan Kerja Melalui Prestasi Kerja Pegawai di Pegadaian Wilayah I Medan Zahra, Raudhatul; Karim, Ahmad; Rambe, Saima
Journal of Business Inflation Management and Accounting Vol 2, No 2 (2025): Juli 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/bima.v2i2.5179

Abstract

Pertumbuhan dan perkembangan sebuah organisasi tidak dapat dilepaskan dari peran penting Pegawai di dalamnya. Pegawai yang berkualitas dan memiliki kinerja yang baik menjadi kunci keberhasilan suatu perusahaan. Dalam mengoptimalkan kinerja Pegawai, faktor-faktor tertentu seperti jenjang karier, Pegawai kerja, dan kepuasan kerja memegang peran krusial. Oleh karena itu, penelitian mengenai pengaruh jenjang karier, dan Pegawai kerja, terhadap kepuasan kerja menjadi relevan untuk dilakukan Pegawai itu sendiri sehingga berdampak baik pula pada organisasi maupun perusahaan. Penelitian ini bertujuan untuk mengetauhi Pengaruh jenjang karier dan kemampuan kerja terhadap kepuasan kerja melalui prestasi kerja Pegawai. Adapun metode penelitian yang dialakukan adalah  metode kuantitatif. Banyaknya jumlah populasi yang terdapat pada penelitian ini yaitu sebanyak 36 orang Pegawai merupakan seluruh Pegawai di Pegadaian Wilayah I Medan sebanyak 36 orang dan sekaligus sebagai sampel dikarenakan kurang dari 100. Hasil penelitian juga menunjukkan bahwa kemampuan kerja (X2) berpengaruh positif terhadap kepuasan kerja (Y) pegawai Pegadaian Wilayah I Medan. Indikator kemampuan kerja seperti pengetahuan, pelatihan, dan keterampilan terbukti menjadi faktor yang signifikan.
Penyuluhan Manajemen Diri Untuk Peningkatan Pengetahuan Kesehatan Lansia Pada Posyandu Lansia Di Kelurahan Sidodadi Kecamatan Medan Timur Siregar, Barham; Saragih, Wismaroh Sanniwati; Dewi, Ratna Sari; Dalimunte, Nurul; Rambe, Saima
Journal Of Human And Education (JAHE) Vol. 4 No. 4 (2024): Journal Of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i4.1208

Abstract

Para lansia dihadapkan pada tantangan dalam manajemen diri mereka. Kondisi ini dapat dipengaruhi oleh berbagai faktor, termasuk kesehatan fisik, kesejahteraan mental, keluarga dan jaringan sosial yang terbatas. Tujuan dari pengabdian kepada masyarakat ini adalah melakukan penyuluhan manajemen diri untuk peningkatan kesehatan lansia pada posyandu lansia di Kelurahan Sidodadi Kecamatan Medan Timur. Melalui tinjauan literatur mendalam, kami menemukan bahwa lansia yang kurang dalam manajemen diri untuk menjaga kesehatannya seiring dengan pertambahan usia dan dukungan keluarga terdekatnya, sehingga para lansia mengalami kesulitan dalam merencanakan kegiatannya. Beberapa manfaat pengetahuan manajemen diri untuk menjaga kesehatan para lansia yaitu, pendekatan kesehatan, cara mencegah penyakit, menjaga kesehatan, dan mengatasi penyakit di usia lanjut. Memperpanjang usia hidup adalah tujuan kesehatan masyarakat yang sangat penting dengan menekankan kualitas hidup dan manajemen diri. Manajemen diri secara mandiri mengacu pada aktivitas yang terlibat dalam kegiatan para lansia, mencegah dampak buruk, interaksi dengan penyedia layanan kesehatan dan kepatuhan terhadap rencana pengobatan yang direkomendasikan Kemampuan manajemen diri berperan penting melalui interaksi, lingkungkungan, sosial, dan keluarga sehingga dapat meningkatkan kualitas hidup lanjut usia di Kelurahan Sidodadi Kecamatan Medan Timur.
Penerapan Undang-Undang Perkawinan Di Desa Kec. Marindal 1 Gang. Baru Kabupaten Deli Serdang Robiyanti, Dewi; Harahap, Syaiful Khoiri; Dalimunte, Nurul; Rambe, Saima; Harahap, Tetty Rahmiati; Wahyuni, Erni
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 3 (2025): Edisi Juli - September
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i3.6891

Abstract

Perubahan Undang-Undang No. 1 Tahun 1974 melalui Undang-Undang No. 16 Tahun 2019 menetapkan batas usia minimal perkawinan bagi laki-laki dan perempuan menjadi 19 tahun. Penelitian ini bertujuan untuk menilai penerapan regulasi tersebut di Desa Marindal 1 Gang Baru, Kecamatan Patumbak. Metode yang digunakan meliputi observasi langsung dan wawancara informal dengan masyarakat setempat. Hasil pengamatan menunjukkan bahwa sebagian masyarakat telah memahami ketentuan hukum baru terkait usia minimal perkawinan. Namun, praktik perkawinan di bawah umur masih ditemukan, yang mengindikasikan adanya kesenjangan antara regulasi dan implementasi di lapangan. Oleh karena itu, diperlukan penguatan sosialisasi hukum secara berkelanjutan serta peningkatan pengawasan administratif oleh aparat desa dan instansi terkait. Upaya ini penting untuk memastikan efektivitas regulasi dalam mencegah perkawinan anak dan melindungi hak-hak generasi muda.
The Influence of Physical Work Environment and Compensation on Employee Productivity with Job Satisfaction as an Intervening Variable at PT. Indomarco Prismatama Medan Branch Bu'ulolo, Melia; Wahyuni, Wira; Ahmad Karim; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.443

Abstract

Abstract Human resources (HR) play a crucial role in organizations, both in the public and private sectors. PT. Indomarco Prismatama Medan Branch has experienced a significant decline in employee attendance, decreasing by 2.2% from the first to the second quarter, 8.2% in the third quarter, and 3.2% in the fourth quarter. This study employs a quantitative approach with a sample of 60 employees. The t-test results indicate that physical work environment (X1) and compensation (X2) significantly influence work productivity (Y) and job satisfaction (Z), with t-values greater than t-table values and significance levels < 0.05. Additionally, job satisfaction (Z) also significantly affects work productivity (Y). The F-test results show that the work environment and compensation simultaneously influence work productivity, with F-value (33.129) > F-table (3.16). The analysis of direct and indirect effects reveals that the indirect effect (0.681) is greater than the direct effect (0.011883), indicating that job satisfaction acts as an intervening variable in the relationship between the physical work environment and compensation toward work productivity.
The Influence of Organizational Culture and Competency on Employee Performance Development with Job Satisfaction as a Mediation Variable (Study at Pt. Bpr Nbp 20 Delitua) Berutu, Damelia Putri; Karim, Ahmad; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.459

Abstract

This study aims to determine how organizational culture and competence influence employee performance development with job satisfaction as a mediating variable at PT. BPR NBP 20 Delitua. The object of this study was employees of PT. BPR NBP 20 Delitua with 30 respondents. Quantitative methods were used in the study using multiple linear analysis techniques, validity tests, reliability tests, and classical assumption tests. As well as hypothesis testing using t-test, f-test, r-test and mediation tests where the data were processed using SPSS. The results of the t-test study, obtained a calculated t value> t-table value, which is 3.126> 2.052, and a significant value <0.05, which is 0.000 <0.05 so that it is concluded that organizational culture (X1) has a positive and significant effect on performance development (Y), H1 is accepted. Organizational culture (X1) has a positive and significant effect on job satisfaction (Z), with a calculated t value > t table value, which is 4.945 > 2.052, and a significant value < 0.05, which is 0.000 < 0.05, so H2 is accepted. Competence (X2) has a positive and significant effect on performance development (Y), with a calculated t value > t table value, which is 3.638 > 2.052, and a significant value < 0.05, which is 0.000 < 0.05, so H3 is accepted. Competence (X2) has a positive and significant effect on job satisfaction (Z), with a calculated t value > t table value, which is 3.133 > 2.052, and a significant value < 0.05, which is 0.004 < 0.05, so H4 is accepted. Job satisfaction (Z) has a positive and significant effect on performance development (Y) with a calculated t value > t table value, which is 4.421 > 2.052, and a significant value <0.05, which is 0.000 <0.05 so that H5 is accepted. The results of the f test analysis, obtained a calculated f value > f table value, which is 50.849 > 3.354 and a significance of 0.000 <0.05, so it is concluded that organizational culture (X1) and competence (X2) together have a positive and significant effect on work development (Y), H6 is accepted. The results of the Sobel test obtained a calculated t value of 7.563 > t table 2.052 so that it can be concluded that job satisfaction (Z) is able to mediate the influence of organizational culture (X1) and competence (X2) on employee performance development (Y) at PT. BPR NBP 20 Delitua. Keywords: Competence, Employees, Organizational Culture, Performance
The Influence of Ability and Commitment on Employee Performance Through Discipline in Implementing the Banua Sibohou II Village Device Government System Opernius Zalukhu; Prayoga, Boby Indra; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.633

Abstract

This research is motivated by concerns over the low performance of village government officials, especially in Banua Sibohou II Village, Alasa Subdistrict, North Nias Regency, due to gaps in employee ability, organizational commitment, and work discipline. The urgency of this study lies in addressing public service quality by strengthening internal human resource factors. The significance of this research rests on its contribution to understanding how employee capacity and commitment influence performance through the mediating role of work discipline. The research method used is a quantitative approach with a causal design. Data were collected through questionnaires distributed to 35 village government employees. The data were analyzed using path analysis to evaluate direct and indirect relationships among variables. Data validation involved classical assumption testing, multiple linear regression, and statistical significance testing. The findings show that both ability and commitment have a significant and positive effect on employee performance, directly and indirectly through discipline. Work discipline also significantly influences performance. The study highlights that improving employee capability and fostering commitment, supported by a strong culture of discipline, is crucial in enhancing government apparatus performance at the village level. Therefore, it is recommended that local administrations implement regular capacity-building programs, strengthen value-based leadership, and enforce consistent discipline to improve overall governance performance.
The effect of servant leadership and organizational culture on performance through the government work environment at the Patumbak Subdistrict Office in Deli Serdang Regency Tafonao, Welisman; Prayoga, Boby Indra; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.661

Abstract

Abstract This study aims to determine the influence of servant leadership and organizational culture on employee performance through the government work environment as an intervening variable at the Patumbak District Office. A quantitative approach with an associative method was used. The sample consisted of 25 respondents from the entire population using a total sampling technique. Data were collected through questionnaires and analyzed using SPSS version 25 with t-test, F-test, coefficient of determination (R²), and path analysis. The results showed that servant leadership had a positive and significant effect on employee performance, contributing 84%. Organizational culture also significantly influenced performance with a contribution of 85.4%. Furthermore, servant leadership and organizational culture significantly affected the work environment, contributing 85.8% and 89.2%, respectively. The work environment significantly influenced performance, contributing 88.2%. Simultaneous testing showed that servant leadership and organizational culture together had a significant influence on performance at 86.4%. Path analysis results showed that the indirect effects of servant leadership and organizational culture on performance through the work environment were 0.860 and 0.853, respectively. These findings indicate that the work environment mediates the relationship between the two independent variables and performance. The conclusion of this study is that servant leadership, organizational culture, and the work environment are essential interrelated factors in improving employee performance at the sub-district government level.  Keywords: Organizational Culture, Performance, Servant Leadership, Work Environment
Co-Authors Ahmad Karim Barham Siregar Berutu, Damelia Putri Bu'ulolo, Melia Cut Sah Kha Mei Zsazsa Dalimunthe, Nurul Derlini, Derlini Elazhari Epi Supriyani Siregar Erdin, Aldino Erma, Zetria Fachry Abda El Rahman HARAHAP, FITRIANI Harahap, Nurasiya Harahap, Nurasiyah Harahap, Syaiful Harahap, Tetty Rahmiati Hulu, Andri Pranto Karim, Ahmad Lase, Zufilman M Rizki Nurul Dalimunte Opernius Zalukhu Pasaribu, Yusuf Hanafi Prayoga, Boby Indra Ratna Sari Dewi Robiyanti, Dewi Ronald, Roy Saimun, Saimun Saragih, Wismaroh Sanniwati Sari Dewi, Ratna Sibuea , Nunti Siregar BUDI, Budi Alamsyah Siregar, Hendra Mahmud Sukamto, Ika Sumiyarsi SUMA, Dewi Syahpitri, Della Risky Syaiful Khoiri Harahap Tafonao, Welisman Tanjung, Ali Mukti Taufika Hidayati WAHYUNI, ERNI Waruwu, Dwi Putri Julianis Yulkarnaini Siregar Zahra, Raudhatul