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All Journal International Journal of Public Health Science (IJPHS) Jurnal Kesehatan Masyarakat (IKESMA) Journal of Innovation and Applied Technology Jurnal NERS Jurnal Media Gizi Indonesia (MGI) Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education The Indonesian Journal of Public Health Indonesian Journal of Obstetrics and Gynecology (Majalah Obstetri dan Ginekologi Indonesia) Journal of Health Science and Prevention Jurnal Sehat Mandiri Contagion: Scientific Periodical Journal of Public Health and Coastal Health Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Jurnal Ners Journal of Telenursing (JOTING) Media Gizi Kesmas Indian Journal of Forensic Medicine & Toxicology Jurnal Kesehatan Masyarakat Mulawarman (JKMM) Jurnal Kesehatan Tambusai Berita Kedokteran Masyarakat KOPEMAS Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal) Preventif : Jurnal Kesehatan Masyarakat
Muji sulistyowati
Department Of Epidemiology, Biostatistics, Population And Health Promotion, Faculty Of Public Health, Universitas Airlangga, Surabaya
Computer Science & IT Dentistry Education Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Hubungan Kepuasan Pelanggan Dengan Kualitas Pelayanan Laboratorium Klinik (Sistematic Review) Eky Setiyo Kurniawan; Muji Sulistyowati; Oedojo Soedirham
Jurnal Ners Vol. 9 No. 2 (2025): APRIL 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i2.43411

Abstract

Kepuasan pelanggan adalah perasaan senang atau kecewa seseorang yang muncul setelah membandingkan kinerja (hasil) produk yang dipikirkan terhadap kinerja atau hasil yang diharapkan. Kualitas pelayanan dapat diartikan sebagai upaya pemenuhan kebutuhan dan keinginan konsumen serta ketepatan penyampaiannya dalam mengimbangi harapan konsumen. Tujuan sistematik review ini untuk dapat mengetahui hubungan antara kepuasan pelanggan dengan kualitas pelayanan. Sumber data diperoleh dari neliti, isjd, freefullpdf dan google schoolar menggunakan kata kunci kepuasan pelanggan dan kualitas pelayanan laboratorium klinik. Terdapat 8 artikel yang sesuai. Hasil didapatkan kualitas pelayanan yang terdiri dari 5 dimensi yaitu Tangibels, Reliability, Responsiveness, Assurance and Empathy berhubungan erat terhadap kepuasan pelanggan pengguna jasa Laboratorium Klinik.
Faktor-Faktor Penentu Kebugaran Jasmani Pekerja (Tinjauan Literatur 2015–2025) Fareza, Artamalia Rizky; Qomaruddin, Mochammad Bagus; Sulistyowati, Muji
Jurnal Sehat Mandiri Vol 21 No 1 (2026): Jurnal Sehat Mandiri, Volume 21, No.1 Juni 2026
Publisher : Poltekkes Kemenkes Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33761/jsm.v21i1.2648

Abstract

The main issue addressed in this study is the low level of physical activity and the increasing sedentary lifestyle among workers, which negatively impacts physical fitness and work productivity . This study aims to analyze the relationship between a healthy lifestyle and workers’ physical fitness based on recent scientific evidence. The method used is a literature review with a narrative-descriptive approach conducted through three stages: identification, screening, and article selection. Literature was searched in Scopus, PubMed, and Google Scholar databases, yielding 114 articles, which were reduced to 31 after screening, and finally 10 articles met the inclusion criteria and were analyzed using content analysis. The results show that workers with higher physical activity levels had lower absenteeism (36.3 days/year) compared to less active workers (64.4 days/year), along with increased productivity (r=0.46; p=0.005). Approximately 73.2% of workers adopted personal fitness programs after intervention, and digital-based interventions significantly reduced work-related stress. In conclusion, integrating healthy lifestyle practices with organizational support and digital technology is an effective strategy to improve physical fitness, mental health, and worker productivity sustainably.
Determinan Perilaku Seks Pranikah Remaja Berdasarkan Teori Health Belief Model (HBM) Laila Hidayah Santoso; Muji Sulistyowati
Media Gizi Kesmas Vol 13 No 2 (2024): MEDIA GIZI KESMAS (DECEMBER 2024)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/mgk.v13i2.2024.810-815

Abstract

Background: Premarital sexual behavior refers to sexual activities conducted without the formal process of marriage, as recognized by law, religion, or belief systems. Premarital sexual behavior has become a phenomenon and a growing issue commonly encountered in society. Such behavior is feared to contribute to sexually transmitted diseases, and unwanted pregnancies, and may encourage child marriage practices. The Health Belief Model can predict individuals in making health-related decisions, including the prevention of premarital sexual behavior. Objectives: This study aims to analyze the determinants of premarital sexual behavior among adolescents based on the Health Belief Model. Methods: This study was descriptive quantitative research using a cross-sectional design. The sample used was 90 respondents from 10th and 11th grade students, who were randomly selected using proportional random sampling within a one-month period. Data collection with questionnaires related to premarital sexual behaviour based on Health Belief Model components in high schools in Gresik Regency. This study uses SPSS analysis with the chi-square test. Result: The results showed that 4.4% of respondents engaged in premarital sexual behavior. The perceived severity value was p=0.005, perceived barriers value was p=0.006, perceived susceptibility (p=1.000), perceived benefits (p=1.000), perceived self-efficacy (p=0.050), and cues to action (p=1.000). Conclusions: The study concludes that is a significant relationship between perceived severity and perceived barriers to premarital sexual behavior among adolescents. However, perceived susceptibility, perceived benefits, perceived self-efficacy, and cues to action do not have a significant relationship with premarital sexual behavior among adolescents. It is suggested that adolescents enhance their understanding of premarital sexual behavior by seeking accurate and reliable information, and by choosing friends and social environments wisely to avoid negative influences or the desire to engage in premarital sexual behavior.
Co-Authors 'Izzat, Muhammad Anwarul Adin Nasichah Adin Nasichah Afina Puspita Zari AgungDwi Laksono Aldiella Ayu Prasetya Astuti Alfi Makrifatul Azizah Alma Feriyanti Angga Satria Prayogo Anggit Wirama Siwidati Anindhita Sinarum Aprillia Nurhayati Askandar Tjokroprawiro Astuti, Aldiella Ayu Prasetya Atik Choirul Hidajah Atika Anif Prameswari Aziz Setiawan Aziz, Saidatul Afzan Abdul Azizah Zahrotul Adha Azmy, Ulul Cyntia Puspa Pitaloka Damai Arum Pratiwi Dayinta Annisa Syaiful Dayu Marista Deviatin, Nafiatus Sintya Diah Indriani Eky Setiyo Kurniawan Eni Purwaningsih Farapti Farapti Fareza, Artamalia Rizky Fatah, Mohammad Zainal Firdausya, Farah Amalia Firmansyah, Moh. Wahyu Giovanny Yan Mario Paridy Man Hadyandiono, Chrisna Nur Ihsan, Firman Maulana Iidrie Iidrie Intan Indah Kartika Sari Intan Putri Swari Aristi Ira Nurmala Ira Nurmala Isma Faridatus Sholihah Isma Faridatus Sholihah Ismayani Ismayani Issa, Zuraini Mat Laila Hidayah Santoso Leersia Yusi Ratnawati Lidia Septianingtias Setiari Min, Yuliana Purnamasari Mochammad Bagus Qomaruddin Nafiatus Sintya Deviatin Nendy Putra Salsabila Nor, Norfezah Md Noviyanti, Tausyiah Rohmah Oedojo Soedirham Oktaviana, Riska Pambudi, Tesalonika Arina purnomo, beny Qurnia Andayani Rery Afianto Retno Adriyani Rif'atin Haibah Rina Tri Agustini Riska Oktaviana Safaryna, Alifia M Salsabilla, Nadhifa Salsabilla, Nendy Putra Santi Martini Sari, Afifah Nurma Shrimarti Rukmini Devy Sigit Ari Saputro Siwidati, Anggit Wirama soedirman, oedojo Sri Hardianti Sri Hardianti Sri Widati Sulistyo, Raysandi Anggit Tesalonika Pambudi Tiber Raniar Inner Beauty Bilqis Titis Maulanti Welldellin Yufuria Widoretno, Anggun Wahyu wisudawan, muhammad baharuddin Yulianti Nataya Rame Kana Zuhrah, Hana Mufidatuz