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All Journal Jurnal Teknologi dan Manajemen Informatika TELKOMNIKA (Telecommunication Computing Electronics and Control) Bulletin of Electrical Engineering and Informatics Jurnal sistem informasi, Teknologi informasi dan komputer Jurnal Edukasi dan Penelitian Informatika (JEPIN) Proceeding of the Electrical Engineering Computer Science and Informatics JOIN (Jurnal Online Informatika) Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) SemanTIK : Teknik Informasi JIKO (Jurnal Informatika dan Komputer) Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control SINTECH (Science and Information Technology) Journal JURNAL INSTEK (Informatika Sains dan Teknologi) DoubleClick : Journal of Computer and Information Technology CYBERNETICS Astonjadro J-SAKTI (Jurnal Sains Komputer dan Informatika) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) PEDULI: Jurnal Imiah Pengabdian Pada Masyarakat Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Repositor JTIULM (Jurnal Teknologi Informasi Universitas Lambung Mangkurat) JIKA (Jurnal Informatika) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Perempuan & Anak Joutica : Journal of Informatic Unisla Makara Journal of Technology Smart Techno (Smart Technology, Informatic and Technopreneurship) SmartComp INOVTEK Polbeng - Seri Informatika
Wildan Suharso
Universitas Muhammadiyah Malang
Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Other

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Optimization of the Payment Process at Toko Pertanian Kurnia Manokwari Using Business Process Reengineering and Throughput Efficiency Faizal Qadri Trianto; Suharso, Wildan
Smart Techno (Smart Technology, Informatics and Technopreneurship) Vol. 8 No. 1 (2026)
Publisher : Primakara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59356/smart-techno.v8i1.195

Abstract

Rapid advances in digital technology within the agribusiness sector require Micro, Small, and Medium Enterprises (MSMEs) to adapt their operational strategies to remain competitive. This study presents a single-case study conducted at Toko Pertanian Kurnia Manokwari, an agribusiness MSME in West Papua, which experiences inefficiencies in its payment and order fulfillment processes due to reliance on manual bank transfers and centralized owner-based verification. The study aims to optimize the payment process through the application of Business Process Reengineering (BPR) by modeling the existing (As-Is) and redesigned (To-Be) processes using Business Process Model and Notation (BPMN) and evaluating process performance with the ASME Standard Process Chart through throughput efficiency measurement. The analysis identifies centralized verification as a single point of failure that prolongs transaction cycle times. The proposed solution integrates an API-based automated payment gateway to replace manual verification. The results indicate that the As-Is process achieves a throughput efficiency of 35.48% with a total cycle time of 186 minutes, whereas the evaluation of the redesigned To-Be process model indicates a potential increase in throughput efficiency to 100% and a reduction in cycle time to 23 minutes. These findings demonstrate that BPR supported by digital payment system integration, based on To-Be process modeling, can significantly improve transaction efficiency and operational scalability in agribusiness MSMEs.
Business Process Reengineering Pencatatan Laporan Harian Mandor Pada PT. Nyalindung Menggunakan ODOO Wijaya, Perdana Nuarastu Rangga; Suharso, Wildan
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 14, No 3: Desember 2025
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v14i3.3129

Abstract

The manual recording of the Foreman's Daily Report (LHM) at PT Nyalindung has caused various problems, such as inefficiency, potential data errors, and delays in the reporting process. This research aims to apply the Business Process Reengineering (BPR) approach by utilizing the Odoo system to automate and simplify the LHM recording workflow. The methods used include analyzing current business processes, identifying system requirements, redesigning workflows, and implementing web-based Odoo custom modules. The results showed a significant increase in reporting speed with an initial result of 60% increasing to 72%, as well as efficiency in resource usage. Based on these findings, it can be concluded that the implementation of BPR using Odoo can effectively optimize the LHM recording process.Keywords: Business Process Reengineering; Foreman Daily Report; Odoo; Automation, Business Process Efficiency.AbstrakPencatatan Laporan Harian Mandor (LHM) di PT. Nyalindung yang masih dilakukan secara manual menimbulkan berbagai permasalahan, seperti ketidakefisienan, potensi kesalahan data, serta keterlambatan dalam proses pelaporan. Penelitian ini bertujuan menerapkan pendekatan Business Process Reengineering (BPR) dengan memanfaatkan sistem Odoo untuk mengotomatisasi dan menyederhanakan alur kerja pencatatan LHM. Metode yang digunakan mencakup analisis proses bisnis saat ini, identifikasi kebutuhan sistem, perancangan ulang alur kerja, hingga implementasi modul kostum Odoo berbasis web. Hasil penelitian menunjukkan adanya peningkatan signifikan dalam hal kecepatan pelaporan dengan hasil awal 60% meningkat menjadi 72%, serta efisiensi penggunaan sumber daya. Berdasarkan temuan tersebut, dapat disimpulkan bahwa penerapan BPR menggunakan Odoo secara efektif mampu mengoptimalkan proses pencatatan LHM. 
Reengineering the Digital Attendance System using Business Process Reengineering Approach at PT. Esa Solusi Mandiri (ESACO) Wijdaniah, Jauza; Suharso, Wildan
INOVTEK Polbeng - Seri Informatika Vol. 11 No. 1 (2026): February
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/77h3e848

Abstract

This study aims to analyze and redesign the employee attendance process at PT Esa Solusi Mandiri, which is still conducted manually using paper-based forms and Microsoft Excel recapitulation. The Business Process Reengineering (BPR) approach is applied to identify value-added and non-value-added activities within the attendance process. Data were collected through semi-structured online interviews with one key informant responsible for attendance management, as well as documentation in the form of monthly attendance reports. The duration of each process stage was estimated based on interview results and administrative document analysis, resulting in a total cycle time of 190 minutes for the manual attendance process. Process efficiency was evaluated using Throughput Efficiency (TE) as an indicator of the proportion of value-added time. Based on this analysis, a conceptual design of a digital attendance process was developed, incorporating automated recording and real-time data access for HR and Finance departments. The results indicate that the proposed digital process has the potential to reduce the cycle time to 11 minutes and increase the TE value from 23.68% to 81.82%. These findings represent the potential improvement in administrative efficiency, given that the proposed digital process has not yet been implemented or tested in real operational conditions.
Business Process Reengineering of Child Case Reporting and Approval Integrated With Weighted Triage Harsoyo, Farras Sandy; Suharso, Wildan
INOVTEK Polbeng - Seri Informatika Vol. 11 No. 1 (2026): February
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/7hfnjd34

Abstract

This study aims to analyze and redesign the child case reporting and approval process at the Social Service Office of Batu City, which is still dominated by manual procedures. The Business Process Reengineering (BPR) approach is modeled using Business Process Model and Notation (BPMN) to identify process bottlenecks and formulate information technology–based solutions. Data were collected through field observations during an internship program, a review of standard operating procedures, and short interviews with officers, then validated through the development of a web-based prototype consisting of a reporting portal and an internal dashboard. The redesigned process includes the implementation of digital ticketing and queue status, early validation and duplicate checking, requests for data correction, weighted triage (P1–P3), as well as electronic approval and automatic issuance of assignment letters. Evaluation results show an increase in throughput efficiency from 56.41% and 40.74% to 86.96% and 89.29%, along with a reduction in process time from 78 to 23 minutes and from 108 to 28 minutes. This redesign accelerates service delivery, organizes queues, and improves traceability without changing existing SOP provisions.
Business Process Reengineering pada Layanan Perpustakaan SMKN 13 Malang Menggunakan Uji Efisiensi Throughput Rahmah, Anisa Ayu Nabila Nur; Suharso, Wildan
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 8 No 1 (2026): Januari 2026
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v8i1.2323

Abstract

This study applies Business Process Reengineering (BPR) to improve the operational efficiency of the library at SMKN 13 Malang. The manual borrowing process was mapped and analyzed using Business Process Model and Notation (BPMN) and evaluated with the ASME-based throughput efficiency test. Data were collected through interviews and direct observation of library staff and activities. The initial borrowing process required 40,5 minutes with a throughput efficiency of only 62,96%, indicating long queues and a high risk of recording errors. The reengineered process introduces barcode-based automation for visitor identification and book lending, eliminating four non–value-added steps and automating two others. The redesigned workflow reduced the total borrowing time to 14,5 minutes and improved throughput efficiency to 100%. These results demonstrate that BPR significantly accelerates service delivery, reduces administrative burdens on staff, and enhances the overall user experience.
UNO Studio's Digital Reservation and Payment Process System Uses a Prototype Approach and Midtrans Payment Integration Fariansyah Arkanda, Rayangga; Suharso, Wildan
INOVTEK Polbeng - Seri Informatika Vol. 11 No. 1 (2026): February
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/reknzy77

Abstract

Digital transformation is crucial for small and medium-sized enterprises (SMEs) to remain competitive and more efficient in the modern era. This research focuses on the digitalization process of UNO Studio, a company that provides photography and studio rental services. Currently, UNO Studio faces operational challenges due to its manual reservation system. This manual method can lead to delays, scheduling errors, and inefficiencies. Therefore, this research aims to upgrade UNO Studio's reservation system to a web-based system fully integrated with a digital payment system. The method used is a prototype approach applied in the software reengineering process. The system was built using HTML, CSS, and JavaScript, with Supabase as the data manager and Midtrans to integrate payments automatically and in real time. Black-box testing results show that all key system features run smoothly without errors. Furthermore, User Acceptance Testing (UAT) results indicate a user satisfaction rate of 88.70%, considered excellent. Overall, this system successfully automates the entire reservation and payment process, improving operational efficiency and service accuracy and enhancing the quality of customer service through secure and easy-to-use digital integration.
Pengembangan Sistem Informasi Berbasis Website Untuk Optimalisasi Manajemen Operasional Queen Pawn Chess Club Rahman, Facthur; Suharso, Wildan
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 15, No 1 (2026): Februari 2026
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v15i1.3554

Abstract

Operational management in non-formal sports communities is often conducted manually, leading to inefficiency and unintegrated data management. This study aims to develop a web-based information system to improve the operational management of Queen Pawn Chess Club. The Prototyping method was applied through requirement identification, prototype development, user evaluation, refinement, and implementation. System testing was conducted using Black Box Testing to verify functional conformity. The results indicate that all system functions operate according to user requirements and support integrated member registration, equipment lending, and activity information management. The implementation of the system enhances operational efficiency, data organization, and information service quality within the club.Keywords: Web-based information system; Prototyping; Operational management; Chess club; Sports community.AbstrakManajemen operasional pada komunitas olahraga nonformal umumnya masih dilakukan secara manual sehingga menimbulkan ketidakefisienan dan kurangnya integrasi data. Penelitian ini bertujuan mengembangkan sistem informasi berbasis web untuk meningkatkan manajemen operasional Queen Pawn Chess Club. Metode yang digunakan adalah Prototyping melalui tahapan identifikasi kebutuhan, pengembangan prototype, evaluasi pengguna, penyempurnaan, dan implementasi sistem. Pengujian dilakukan menggunakan Black Box Testing untuk memastikan kesesuaian fungsi sistem. Hasil penelitian menunjukkan seluruh fungsi sistem berjalan sesuai kebutuhan serta mampu mengintegrasikan pendaftaran anggota, peminjaman peralatan, dan informasi kegiatan. Penerapan sistem terbukti meningkatkan efisiensi operasional, keteraturan data, dan kualitas layanan informasi klub. 
Information System for Managing Goods and Web-Based Sales Transactions in Retail Businesses Using the Waterfall Method Firdaus, Muhammad Ariq; Suharso, Wildan
ASTONJADRO Vol. 15 No. 1 (2026): ASTONJADRO
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/astonjadro.v15i1.20044

Abstract

The rapid development of information technology has created both opportunities and challenges for businesses, especially in the retail sector. In an effort to improve operational efficiency and service quality, information systems are an important requirement that cannot be ignored. Queen Cell and Queen Baby Shop, two retail business units operating in Tanggamus Regency, still run inventory management and sales transactions manually. The process often causes various problems such as delays in recording, stock mismatches, and financial report errors. To overcome these problems, this research designs and implements a web-based information system specifically designed for the needs of managing goods and sales transactions. The system development methodology uses the SDLC waterfall model approach because it is considered suitable for project needs with clear and stable specifications from the start. The system developed has two types of users, namely ad- min and employees, with the main features being product data management, transaction recording, and sales report processing. The imple- mentation results show that the system can run as expected and is able to significantly improve work efficiency and data accuracy. In addition, the system supports multi-platform access through the web so that it is flexible to use on various devices. It is hoped that this in- formation system can be a sustainable solution for small to medium scale retailers in facing the challenges of digitalization.
Business Process Reengineering in Water Billing Administration: A Case Study of KPAB Gang Gedang Mas Aprilianti, Devi; Suharso, Wildan
SISTEMASI Vol 15, No 2 (2026): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v15i2.5827

Abstract

The water billing administration process in Gang Gedang Mas, Curungrejo Village, is still conducted manually, resulting in slow procedures, inefficiency, and a high risk of errors. This study aims to improve the efficiency and accuracy of the water billing administration process through a Business Process Reengineering (BPR) approach. The improvements focus on four main processes: water meter recording, data entry, bill calculation, and billing information distribution, involving two key actors: field officers and administrative staff. This research employed a case study method, consisting of direct observation, process modeling using BPMN notation, and the measurement of processing time efficiency and throughput within one billing cycle before and after the process redesign. The proposed solution is a digital process model design that supports workflow automation at the design level, without implementing an actual system, while still maintaining the operational role of field officers. The results indicate a significant reduction in processing time, from 684 minutes to 168 minutes, along with a 307.5% increase in administrative process throughput efficiency within one billing cycle. This study demonstrates that applying BPR through process model redesign can optimize water billing management in small-scale communities with limited infrastructure, providing an efficient solution that can be adapted to similar contexts.
BUSINESS PROCESS REENGINEERING PADA CV PUTRA SANTOSO UNTUK MENINGKATKAN KINERJA BISNIS PERUSAHAAN Yudadharma, Muhammad Vijar; Suharso, Wildan
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 1 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i1.5781

Abstract

Seiring dengan berkembangnya persaingan bisnis, transaksi menjadi lebih kompleks, dan semakin luas jangkuan usaha suatu perusahaan, sudah semestinya perusahaan membutuhkan pengoptimalan suatu proses bisnis agar menjadi efisien dan efektif. Maka suatu Perusahaan terkadang membutuhkan alur proses bisnis baru yang efisien dan efektif untuk menggantian proses bisnis lama. Perubahan proses bisnis yang signifikan disebut Business Process Reenginering. Dengan menggunakan metode BPR ini akan menghasilkan proses bisnis rekomendasi yang bertujuan untuk memperbaiki kinerja pada perusahaan agar lebih baik. Perusahaan CV Putra Santoso merupakan perusahaan yang bergerak pada bidang pertanian. Pada CV Putra Santoso proses bisnis yang diperoleh dari hasil pengumpulan data yaitu proses pendaftaran agen supplier baru yang memiliki nilai uji efisiensi throughput yang dihitung menggunakan diagram American Society of Mechanical Engineers (ASME) sebesar 65,73 %. Dilakukan penyempurnaan proses bisnis dengan cara dieliminasi atau otomatisasi proses bisnis agar muncul proses bisnis baru kemudian dilakukan uji efisiensi throughput untuk proses bisnis rekomendasi dan menghasilkan nilai efisiensi sebesar 100% serta penurunan total waktu untuk proses bisnisnya.
Co-Authors Abdullah Faqih Septiyanto Abims Fardiansa Abu Hanifah Achmadi, Taufan Reza Adam Pamungkas Ramadhan Adi, Nugroho Aditama, Yudanto Ageng Widjaya Saputra Agus Eko Minarno Ahmad Ridhani Aini Alifatin Akbi, Denar Regata Andi Mochlis Rachmanu Andriyani, Vivi Anhar Anisatu Thoyyibah Aprilianti, Devi Ardiansyah, Frendy Ardiansyah Arif Rahmadhani Aristy Indana Arrasyid, Muhammad Zidan Ashari, Anzilludin Avola, Ahmad Tiova Ian Az-Zahra, Feisyah Azmi, Fawwaz A’yun, Ainul Fithrotul Bagaskara, Andhika Dwija Bashor Fauzan Muthohirin Benny Indriawan Priatmaja Brima Helpiono Catur Rahmadani Nuari Chandranegara, Didih Rizki Christian Sri Kusuma Aditya Damar Arya Pradhipta Dani Harmanto Dani Harmanto Darfian Ardiansyah Darmawan, Gilang Dwi Daroe Iswatiningsih Dewantoro, Muhammad Bagas Dharma Surya Pradana Dini Kurniawati Dwi Anggraini Puspita Rahayu Ekanita Rakhmah Eko Budi Cahyono Evi Dwi Wahyuni Fachrunnisa Firdausi Fahmi Dwi Arianto Arianto Faizal Qadri Trianto Fariansyah Arkanda, Rayangga Faridho Fajar Rozaqi Fathoni, Muhammad Asrar Fathony, Izza Ihsan Fidiyanto, Akhsanul Fiqri Abdillah Firdaus, Muhammad Ariq Firdausi, Fachrunnisa Firman Firman Firmansyah, Tino Fitri Bimantoro Frendy Ardiansyah Ardiansyah Gita Indah Marthasari Gita Marthasari Hanif, Lathifah Hardianto Wibowo Harmanto, Dani Harsoyo, Farras Sandy Heni Pujiastuti herlambang, pandu Hermawan, Mohammad Luthfi Hussin Agung Wijaya Ika Winda Kusumawardani Imron, Moch Izzati, Faiza Adzra Jahtra Hidayatullah Jonathan, Sendy Karyati, Rina Khasanah, Rahayu Nurul Kiki Ratna Sari L. Yasril Imam LAILATUL FITRIAH Lailatul Hasanah Lailatul Husniah Lailis Syafa'ah Lathifah Hanif Lilhaq, Muhammad Zulfiqor Mahar Faiqurahman Marthasari, Gita Maskur Maskur Maulana, Noordin Prasetyo Moch Imron Mualim, Damar Arya Pradhipta Muhammad Amin Muhammad Asrar Fathoni Muhammad Iqbal Ramadhan Nashrullah, Aditya Nur Annisa Nur Aulia, Adiva Nur Hayatin Nurwisnu Warasih Al-Kahfie Nuryasin, Ilyas Okta Raditya Novidianto Raffi Ainul Afif Rahmah, Anisa Ayu Nabila Nur Rahman, Facthur Raihan, Muhammad Afif Rakhmah, Ekanita Ramadha, Firdatul Nurul Ramadhany, Naufal Raihan Riki Rizki Nur Shidiq Rina Karyati Risca Amellia Risdianto Risdianto Riswandi Meifi Mardani Rizaldi, Muhammad Ikhwananda Rizky Githa Hidayat Rizky Irwan Saputra Rohman, Moh. Ainur Bahtiar Romadhana, Muhammad Restu Adjie S, Vinna Rahmayanti Sahnaz Faradiba Taslim Sandy Young Sari, Zamah Shanty Kusuma Dewi Sofyan Arifianto Sri Juniyanti Syahid Widyanto, Azis Nur Syaifuddin Syaifuddin Taufan Reza Achmadi Thathit Manon Andini Tino Firmansyah Tsani, Mutiara Utomo, Anggoro Dwi Vitanti, Vizza Dwi Vivi Andriyani Wahyu Andhyka Kusuma Wicaksono, Galih Wasis Wijaya, Perdana Nuarastu Rangga Wijdaniah, Jauza Wiyono, Briansyah Setio Yannu Indra Kusuma Yuda Munarko Yudadharma, Muhammad Vijar Yudhistira, Brian Yudi Ananta Prasetya Yudiansyah, Muhammad Wahyu Yufis Azhar Yurizal Rizqon Rifani Yusuf, Elsa Annas Sonia Zakki, Ahmad Kevin Adhira Zamah Sari Zata Dini Astuti