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Journal : Jurnal Manajerial

Orientasi Pembelajaran Dan Perilaku Kerja Inovatif (Peran Efikasi Diri Kreatif Pada UKM) Noerchoidah - Noerchoidah; Nurdina Nurdina; Tri Ariprabowo
Jurnal Manajerial Vol 9 No 01 (2022): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v9i01.3105

Abstract

Background – In the dynamic era of the business world, achieving business growth and sustainability requires human resources who have innovative skills. SMEs play an important role in the economic growth of a country. However, the added value provided is still not significant because the human resources owned by SMEs are still relatively low in innovative abilities. The solution is to conduct learning orientation and innovative behavior with the mediating role of creative self-efficacy. Objectives - To provide new insights about the innovative behavior of SMEs, the extent to which learning orientation for innovative activities and creative self-efficacy influence the innovative behavior of SMEs. Design/method/approach – This study uses quantitative methods. Respondent data was collected using a questionnaire. The sample used was 105 SMEs in Surabaya using the purposive sampling technique. Hypothesis testing using Partial Least Square (PLS). Findings - The results of this study that learning orientation has a significant effect on creative self-efficacy and innovative work behavior, creative self-efficacy has a significant effect on innovative work behavior. Furthermore, creative self-efficacy plays a role in mediating learning orientation and innovative work behavior. Research Implications - For business continuity to be maintained, SMEs must produce products that are different from competitors. SMEs must increase learning opportunities to produce highly innovative work behavior. Research Limitations - This study only involved SMEs in Surabaya so that future researchers should conduct similar research in a wider area for more comprehensive results.
Hasil Work Engagement dari Work Life Balance karyawan: Peran Mediasi Job Crafting noerchoidah noerchoidah; Ratih Indriyani
Jurnal Manajerial Vol 9 No 03 (2022): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v9i03.4265

Abstract

Background - Competition between companies is very competitive to be the best organization must manage human resources and pay serious attention to the behavior, attitudes, and psychological state of employees. The company is expected to only employ competent human resources with a positive work attitude. However, the work-life balance of employees in hotels has not been felt evenly by hotel employees in Surabaya. Therefore, it is necessary to study the factors of work-life balance and work engagement by mediating job crafting for hotel employees in Surabaya. Objectives - To provide empirical evidence related to the direct effect of work-life balance on work engagement, and the indirect effect of using job crafting mediation on hotel employees in Surabaya. Design/method/approach - Quantitative research that is explanatory research is used in this study. A total of 152 hotel employees in Surabaya were used as samples using the purposive sampling technique. The data that has been collected and tabulated is then analyzed using the PLS program. Findings - This study provides evidence that work-life balance has a significant effect on job crafting, work-life balance does not affect work engagement. After that, job crafting influences work engagement. Furthermore, job crafting has a fully mediating role in work-life balance and work engagement. Conclusion - Work life balance can improve work engagement. job crafting is able to mediate between work life balance and work engagement of hotel employees in Surabaya. work life balance allows employees to build a balance between work and family roles. Research Implications - Hospitality management needs to increase work engagement which is much needed for employees in completing their job responsibilities to be better and give their best contribution in achieving organizational goals. Paying attention to the work-life balance of employees between work and family makes employees happy so they are motivated to give their best performance in providing services to hotel guests satisfactorily. Provide support by facilitating employee job crafting to modify the way of working according to the needs of the job. Research Limitations - This research is not free from limitations. This study only examines hotel employees in Surabaya, so further research needs to be carried out in different sectors that have different characteristics. The results of the study which were found to be insignificant between work-life balance and work engagement need further empirical evidence. In addition, it is necessary to further develop factors that affect work engagement, such as work stress and psychological contracts.
Membangun Kepuasan Karir Dengan Kecerdasan Emosional Dan Perilaku Inovatif: Moderasi Efikasi Diri noerchoidah, noerchoidah -; Nurdina, Nurdina
Jurnal Manajerial Vol 11 No 01 (2024): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v11i01.6186

Abstract

Background – Observing the practical conditions at the bank, frontline employees are the main gateway for the company to serve customers. Frontline employees as an indicator of success in customer service. Employees in the service department often experience stress when dealing with many customers with various problems and characters. Therefore, emotional intelligence and innovative behavior are needed in providing services in dealing with customers in different ways. Innovative behavior can encourage career satisfaction for private bank employees in Surabaya. Objectives – This research examines the moderating influence of emotional intelligence, innovative behavior, career satisfaction, and self-efficacy. Design/ Method/ Approach - The research method uses a quantitative explanatory research design. Questionnaires are used to collect data either directly from respondents or through the Google form. Purposive sampling technique was used to take samples from 156 private bank employees in Surabaya. The collected data were analyzed using SEM-PLS. Results and Discussion – The research results show that emotional intelligence has a positive and significant effect on innovative behavior. Innovative behavior has a positive and significant effect on employee career satisfaction, Emotional intelligence has a positive and significant effect on career satisfaction, Innovative behavior mediates between emotional intelligence and career satisfaction, Self-efficacy moderates between emotional intelligence and innovative behavior, Self-efficacy moderates between emotional intelligence and employee career satisfaction private bank in Surabaya. Conclusion – Emotional intelligence can increase innovative behavior and career satisfaction. Innovative behavior can mediate emotional intelligence and career satisfaction. Self-efficacy can moderate between emotional intelligence on innovative behavior and emotional intelligence on career satisfaction. Research Implications – This study provides recommendations to private bank leaders in Surabaya to pay attention to managing and motivating emotional intelligence, innovative behavior, self-efficacy, and employee career satisfaction to improve performance. Research Limitations - The research sample was only private bank employees in the Surabaya area. Comparative research can be conducted on government bank employees to compare findings. This research was carried out in a cross section manner where only observations were made at the time of the research, preferably requiring longitudinal research.