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All Journal Jurnal Ekonomi Jurnal Ilmiah Manajemen dan Bisnis (JIMB) MIX : Jurnal Ilmiah Manajemen Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) Pendas : Jurnah Ilmiah Pendidikan Dasar YUME : Journal of Management Referensi : Jurnal Ilmu Manajemen dan Akuntansi Jurnal Doktor Manajemen (JDM) Jurnal Ekonomi Manajemen Sistem Informasi Cendekia: Jurnal Pendidikan dan Pembelajaran Jurnal Fakultas Ilmu Keislaman UNISA Kuningan Jurnal Ilmiah Wahana Pendidikan International Journal of Economy, Education and Entrepreneurship (IJE3) Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) International Journal of Engagement and Empowerment (IJE2) Journal Corner of Education, Linguistics, and Literature GEMILANG: Jurnal Manajemen dan Strategi Bisnis Jurnal Bina Bangsa Ekonomika Indonesian Collaboration Journal of Community Services (ICJCS) International Journal of Multidisciplinary Research and Literature (IJOMRAL) Batara Wisnu : Indonesian Journal of Community Services International Journal of Multidisciplinary Research of Higher Education (IJMURHICA) Journal of Innovative and Creativity Bhinneka Multidisiplin Journal
Angrian Permana, Angrian
Universitas Bina Bangsa
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The Effect Of Academic Service Quality On Satisfaction And Loyalty Of Students University Angrian Permana*; M. Havidz Aima; Eny Ariyanto; Adi Nurmahdi
Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Vol 4, No 2 (2020): Jurnal Ecodemica: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : LPPM Universitas BSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (350.66 KB) | DOI: 10.31294/jeco.v4i2.7979

Abstract

ABSTRACTThis aims is to determine the factors of academic service quality and analyze the relationship between academic service quality to student satisfaction and loyalty at Bina Bangsa University. This is explanatory research with the population of the students of Bina Bangsa University odd semester, academic year 2018/2019. The research sample uses purposive sampling with a total of 200 respondents. Data were analyzed with the Equation Model Structure (SEM) consisting of measurement models and structural models. It can be concluded that improving the quality of the system will be able to influence student satisfaction but not necessarily be able to increase student loyalty directly. Indirectly through student satisfaction, student loyalty can be increased through the quality of the system. Improving the quality of information both directly and indirectly can affect student satisfaction and loyalty. Quality of service at a tertiary institution becomes very important in increasing student satisfaction and loyalty. Keywords: Satisfaction; Loyalty; Quality of academic services.
PENGARUH MOTIVASI DAN KOMPENSASI TERHADAP KEPUASAN KERJA DOSEN DI UNIVERSITAS BINA BANGSA FAKULTAS EKONOMI DAN BISNIS Angrian Permana
Jurnal Doktor Manajemen (JDM) Vol 2, No 1 (2019): APRIL 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v2i1.6810

Abstract

The purpose of this study was to know the effect of motivation on the job satisfaction of lecturers at Bina Bangsa University Faculty of Economics and Business, to know the effect of compensation on lecturer satisfaction at Bina Bangsa University Faculty of Economics and Business, and to know the effect of motivation and compensation together on lecturers satisfaction at Bina Bangsa University Faculty of Economics and Business. This research method used quantitative methods with multiple regression models. The populations of this study were 98 lecturers and the samples used in this study were all lecturers. The results showed that motivation had an effect on lecturers job satisfaction, compensation did not affect on lecturers job satisfaction, also motivation and compensation had an effect on the work satisfaction of lecturers together
Studi Eksploratif Dampak Pandemi Covid-19 Terhadap Kegiatan dan Operasional di KSP Sejahtera Bersama Cabang Serang Angrian Permana; Rani Puspa; Winda Widyanty
Jurnal Doktor Manajemen (JDM) Vol 4, No 1 (2021): APRIL 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v4i1.12105

Abstract

Tujuan dari penelitian ini adalah untuk mendapatkan informasi terkait kendala yang dihadapi oleh KSP Sejahtera Bersama Cabang Serang akibat dari adanya pandemic Covid-19. Penelitian ini menggunakan metode eksplorasi dengan pendekatan ilmiah menggunakan metode studi kasus kualitatif yang digunakan untuk mendapatkan informasi kendala kinerja yang diakibatkan oleh pandemic Covid-19.  Penelitian ini menggunakan responden sebanyak lima orang yang terdiri dari tenaga penyuluh koperasi, anggota koperasi, dan staf administrasi.  Responden dalam penelitian ini menggunakan inisial R1, R2, R3, R4, dan R5 dengan maksud menjaga kerahasiaan. Wawancara dilakukan dengan cara semi-terstruktur yang dilakukan dengan perntanyaan yang sudah disiapkan berdasarkan literature terkait. Hasil penelitian ini yaitu terdapat kendala yang dialami oleh anggota, staff, dan penyuluh koperasi yang disebabkan oleh terganggunya likuiditas dan proses Penundaan Kewajiban Pembayaran Utang (PKPU) yang dialami oleh Koperasi Sejahtera Bersama. Kata kunci: Kinerja Koperasi, anggota koperasi, staff operasional, penyuluh koperasi,  pandemic covid-19, studi eksploratif
FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN BERDASARKAN BAURAN PEMASARAN PADA SUPERMARKET K-STORE KRAKATAU JUNCTION Rani Puspa; Angrian Permana; Erika Karunia
Jurnal Bina Bangsa Ekonomika Vol. 13 No. 2 (2020): Jurnal Bina Bangsa Ekonomika (JBBE)
Publisher : LP2M Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (268.223 KB) | DOI: 10.46306/jbbe.v13i2.45

Abstract

Variabel dalam penelitian ini antara lain, Produk (x1), Harga (x2), Lokasi (x3), Promosi (x4) dan Kepuasan Pelanggan (y). tujuan dari penelitian ini adalah untuk mengetahui pengaruh dari produk terhadap kepuasan elanggan, harga terhadap kepuasn pelanggan, lokasi terhadap kepuasan pelanggan, dan promosi terhadap kepuasan pelanggan pada Supermarket, khususnya K-Store Krakatau Junction pada tahun 2018. Penelitian ini menggunakan instrument kuesioner yang dibagikan kepada 68 responden. Peneliti menggunakan SPSS untuk mengetahui hasil dari data penelitian. Hasil menunjukkan bahwa semua variable memiliki pengaruh terhadap kepuasan pelanggan pada Supermarket.
PENINGKATAN NILAI JUAL PRODUK HASIL UMKM MELALUI PELATIHAN PEMBUATAN PERMEN DAN MINUMAN DARI SARI ASAM JAWA Rani Puspa; Angrian Permana; Iqballulloh Iqballulloh; Suhery Suhery; Khaerul Umam; Intan Rahmania
Indonesian Collaboration Journal of Community Services Vol. 2 No. 4 (2022): Indonesian Collaboration Journal of Community Services
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/icjcs.v2i4.94

Abstract

The implementation of community service activities is an obligation that should be carried out by lecturers and students. This service was carried out in Sindang Mandi Village, Anyar District. The purpose of this service is to improve the skills and welfare of the people by making innovative products from Small and Medium Enterprise. With the innovation of these products, it is hoped that they will be able to provide a better selling value, so that it can increase the profits for business actor. So far, tamarind products are sold only in the form of raw materials, so innovation is needed to make it more developed. Making tamarind candy and tamarind juice drinks, does not require a large additional production cost, but creativity is needed to make tamarind more valuable. The training on making sweets and drinks from tamarind is expected to hone the skills of business actors to be more creative.  This training will increase their income. when the training takes place, they will be given methods of packaging and labeling products to make them cleaner and more attractive. In addition, sweets and tamarind drinks are expected to be able to expand market segmentation so that they can be used as favorite products for all people. Through community service activities, in addition, to challenge the lecturers and students to be more creative and innovative, it will also improve the quality and sustainability of the products produced in the future
HUBUNGAN FILSAFAT ILMU DENGAN ILMU-ILMU LAIN Angrian Permana; Rani Puspa; Anti Wulan Agustini
Jurnal Fakultas Ilmu Keislaman Kuningan Vol. 4 No. 1 (2023): Jurnal Fakultas Ilmu Keislaman UNISA Kuningan
Publisher : Jurnal Fakultas Ilmu Keislaman Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Titik keberangkatan adanya filsafat adalah kegiatan manusia, khususnya apa-apa yang terjadi dan dialami oleh manusia. Dalam arti luas, titik berangkat filsafat adalah pengetahuan tentang kenyataan yang mendahului filosofis itu sendiri. Ilmu sosial dan alam adalah sebuah ilmu yang berkembang dari ilmu filsafat. Ilmu itu sendiri telah berkembang kembali menjadi ilmu-ilmu yang lebih sempit. Ilmu sosial dan alam merupakan ilmu yang didapatkan dari pemikiran para filosofi yang terus berkembang dan berkembang. Hanya saja ilmu alam yang sifat perkembanganya lambat, bahkan statis. Tidak ada kebenaran yang hakiki kecuali kbenaran dari Tuhan Yang Maha Esa. Dunia ini segalanya akan berubah, yang tidak boleh berubah hanya wahyu Tuhan, yaitu Al-Qur’an. Kata kunci: filsafat, filsafat ilmu, ilmu sosial, ilmu alam, agama
UPAYA PEMANFAATAN LIMBAH MELALUI PELATIHAN DAUR ULANG SAMPAH BOTOL PLASTIK MENJADI ALAT PERANGKAP NYAMUK SEDERHANA DAN EKONOMIS Angrian Permana; Rani Puspa; Rizki Najiulloh; Rian Aji Pangestu; Suhery Suhery; Neneng Masitoh
Indonesian Journal of Engagement, Community Services, Empowerment and Development Vol. 3 No. 1 (2023): Indonesian Journal of Engagement, Community Services, Empowerment and Developme
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijecsed.v3i1.102

Abstract

Natural sustainability need our attention.  Plastic waste is a big problem of environmental pollution for the preservation of nature. Plastic waste is one of the wastes that are very difficult to decompose by the soil. So, one of the efforts to avoid environmental pollution is by recycling the plastic waste.  This community service activity aims to empower and motivate young people to care and love the environment.  This activity is expected to foster a spirit of youth empowerment.  This community service provides training on recycling plastic bottle waste by honing youth creativity, so that plastic waste from garbage can be recycled into simple mosquito traps that are environmentally friendly. The method used in this service activity is observation and documentation. The result of this training is the teenagers have the skills and creativity in processing the economical plastic bottle waste
The role of Job Satisfaction as a mediator of the relationship between Cognitive Flexibility, Digital Literacy and Job Performance of Non-ASN Employees in Work Units in charge of Personnel, Planning and Finance within the Regional Secretariat of Serang City Putro, Eko; Basrowi; Permana, Angrian
Cendekia: Jurnal Pendidikan dan Pembelajaran Vol. 18 No. 1 (2024): April
Publisher : Center of Language and Cultural Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30957/cendekia.v18i1.877

Abstract

In the rapidly developing digital era, employee performance is the main key to the effectiveness and efficiency of public services, especially in the Regional Secretariat of a region. Lack of Cognitive Flexibility and Digital Literacy among non-ASN employees at the Serang City Regional Secretariat, this is a significant challenge. Inability to adapt to technological changes and lack of understanding of digital technology can affect their performance. This obstacle needs to be overcome with intensive training efforts and competency improvement. This research adopted the structural equation modeling partial least squares (SEM-PLS) analysis method for a sample of 125 non-ASN employee respondents at the Serang City Regional Secretariat through the application of the Stratified Random Sampling technique. Exogenous variables in this research includeCognitive Flexibility by utilizing 10 indicators, as wellDigital Literacy using 11 indicators.Job Satisfaction acts as an intervening variable with 11 indicators, whereasJob Performance employee is an endogenous variable with 15 indicators. A total of 7 hypotheses were tested in the framework of this research. The results of the Outer Model evaluation showed that of the total of 47 indicators tested, 11 indicators were found to be invalid because they had a loading factor value below 0.70, while the remaining 36 indicators were proven to be valid. The results of hypothesis testing revealed that of the 7 hypotheses proposed, 6 hypotheses were successfully accepted while 1 other hypothesis was rejected. Thus, this research provides an in-depth understanding of the factors that influence the performance of non-ASN employees at the Serang City Regional Secretariat, and their implications for increasing the effectiveness and efficiency of public services in the increasingly developing digital era.
THE ROLE OF SOCIAL SUPPORT AND JOB STRESS AS PREDICTORS OF EMPLOYEE PERFORMANCE IN GEN Z Puspa, Rani; Permana, Angrian
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 4 No. 1 (2024): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v4i1.251

Abstract

Human resources are the main and crucial element in achieving a company's goals. Effective management is very necessary to direct and move important factors in the organization, in order to achieve the goals that have been set. This research aims to determine the effect of Social Support and Work Stress on the performance of Zoomers generation employees in Serang City. The research method used was a quantitative approach with accidental sampling technique, involving 130 respondents who were employees of the Zoomers generation. Data analysis was carried out using SPSS version 25.0 software.The research results show that Social Support has a significant influence on employee performance, confirming the importance of support from colleagues, superiors, and the work environment in increasing productivity. In contrast, Job Stress does not show a significant influence on employee performance when tested individually. However, simultaneously, the Social Support and Job Stress variables together have a significant influence on employee performance. These findings provide important insights for companies in managing and empowering Zoomers generation employees, with a focus on increasing social support and managing stress in the workplace to improve overall performance
UPAYA PERBAIKAN STATUS GIZI BALITA MELALUI PROGRAM PENYULUHAN DI POSYANDU ANAK DI DESA SIREMEN KECAMATAN TANARA KABUPATEN SERANG Permana, Angrian; Puspa, Rani; Juliana, Voni Dwi; Nuriah, Siti
Indonesian Journal of Engagement, Community Services, Empowerment and Development Vol. 4 No. 1 (2024): Indonesian Journal of Engagement, Community Services, Empowerment and Developme
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijecsed.v4i1.140

Abstract

The community service activities carried out aim to improve the nutritional status of toddlers in Siremen Village, Tanara District, Serang Regency. This village faces serious challenges related to malnutrition and malnutrition among children under five, which are caused by mothers' lack of knowledge about nutrition, unhealthy eating patterns, and limited access to nutritious food. In an effort to overcome this problem, a nutrition education program was carried out at the Siremen Village Children's Posyandu. This program includes providing information about a balanced diet, the importance of exclusive breastfeeding, and ways to prepare nutritious food with locally available ingredients. Through collaboration between health workers, posyandu cadres, and local government support, this outreach program is expected to be effective in increasing mothers' knowledge and awareness regarding the importance of good nutrition for their children. Thus, it is hoped that there will be positive changes in the behavior of mothers in providing food to their toddlers, which will ultimately result in an increase in the nutritional status of toddlers in Siremen Village. Periodic evaluations will be carried out to measure the effectiveness of the program, by monitoring various indicators including maternal knowledge about nutrition, nutritional status of toddlers, and changes in maternal behavior in providing food. It is hoped that the results of this activity can become a model for other villages in efforts to improve the nutritional status of children under five through a sustainable and comprehensive nutritional education program
Co-Authors Abdus Salam, Abdus Adi Nurmahdi Agustina Ahmad Mukhlis, Ahmad Ahmad Yusup Alpiah, Alpiah Anti Wulan Agustini Ardi Hidayat Astri Dewi Atoilah, Atoilah Atoillah, Atoillah Azizurrohim, Azizurrohim Basrowi Chindy Ruswana David Elien Simamora Dini Martinda Lestari Dwi ASTUTI Engkos Kosasih Eny Ariyanto Erika Karunia Fadhilah, Laila Nur Fauzi, Muhdar Hadi, Wahyudi Prasetyo Hidayat, Asep Munir Inayati, Tatu E. Intan Rahmania Iqballulloh Iqballulloh Irnawati Irnawati Isma Khoirunnisa Juhaeni, Ade Juliana, Voni Dwi Khaerul Umam Khodijah, Ina Khoirunnisa, Isma Komalasari Komalasari Kristin Pandriyani, Yosie Listiawati Listiawati Listiawati Listiawati, Listiawati Lumangkun, Jimi M Asyirullah Intizam M. Havidz Aima Mohamad Husni, Mohamad Muhamad Sahruromdon Neneng Masitoh Nopianti, Rina Nurhasanah, Eneng Nuriah, Siti Nuroniah, Enung Panudju, Andreas Tri Praditya, Dinar Okto Puspa, Rani Putro, Eko Raden Irna Afriani Ramadhan, Agung Rani Puspa Rani Puspa Rani Puspa Ratnaningsih Ratnaningsih, Ratnaningsih Rendy Purbayana Retno Indrarini Ria Mariana Rian Aji Pangestu Rinah Rizki Najiulloh Rizky Arief Rustandi, Tata Saiful Rohmat Sartika, Ratu Sesiyana Nuryanti Siti Asiah Siti Ropiah, Eva Srimarwati, Enong Suharyon, Suharyon Suhery Suhery Supriatih, Ratih Surani, Dewi Sutihat, Sutihat Taryudin S, Acep Tata Rustand Tata Rustandi Tata Rustandi TITIN SUPRIATIN, TITIN Umalihayat, Umalihayat Umalihayati Umalihayati W. Wahyudi Wahyudi Wahyudi Wahyuni, Asti Dian Sri Wendi Adhireja Winda Widyanty Yollanda Octavitri Yuliah, Yuliah Yuliawati, Teti Zahra, Surti Zakiyah, Titin