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All Journal Dinamika Pendidikan Journal of Indonesian Tourism and Development Studies Jurnal Administrasi Publik Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Dia: Jurnal Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Journal of Innovation and Applied Technology Erudio: Journal of Educational Innovation JURNAL KOLABORASI Journal of Government and Civil Society Jurnal Bina Praja Jurnal Administrasi Pendidikan Indonesia Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat Journal of Socioeconomics and Development Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) JPSI (Journal of Public Sector Innovations) Publica: Jurnal Pemikiran Administrasi Negara Likhitaprajna: Jurnal Ilmiah Fakultas Keguruan Ilmu Pendidikan Universitas Wisnuwardhana Malang Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Inovasi Ekonomi PUBLIKASI PENELITIAN TERAPAN DAN KEBIJAKAN Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Cahaya Mandalika Journal of Research on Business and Tourism Annals of Human Resource Management Research Jurnal Manajemen Dan Akuntansi Medan Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Mr. I Gede Eko Putra Sri Sentanu
Department Of Public Administration Faculty Of Administrative Science Universitas Brawijaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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The role of knowledge management at BSIP TAS Malang in improving public sector performances Arsy, Selma Kendida; Supriyono, Bambang; Sentanu, I Gede Eko Putra Sri
Annals of Human Resource Management Research Vol. 5 No. 2 (2025): June
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i2.2972

Abstract

Purpose: This study aims to improve civil servant training performance from a knowledge management (KM) perspective in the context of BSIP TAS's transition from a research institution to a standardization agency. Methodology/Approach: A descriptive qualitative approach was employed, utilizing observation, in-depth interviews, and documentation. KM strategies were mapped using Dalkir’s framework, which includes knowledge audit, gap analysis, and the development of a strategy roadmap. Results/Findings: The findings indicate that BSIP TAS has begun implementing KM through need-based training and informal peer mentoring. However, challenges persist in terms of uneven knowledge distribution and the lack of systematic documentation. Conclusions: To enhance training performance and prevent knowledge loss, BSIP TAS must strengthen its KM practices by adopting digital systems, formalizing archiving processes, and establishing structured knowledge-sharing forums. These initiatives are crucial for sustainable organizational performance. Limitations: The study is limited to qualitative data from a single institution in transition, which may affect the generalizability of findings to other organizational contexts. Contribution: This study advances the KM literature by uniquely applying Dalkir’s framework to a government agency undergoing transformation, providing novel theoretical and practical insights into how tailored KM strategies can optimize performance and preserve critical knowledge amidst institutional change.
Policy Implementation of Tour Guides License in Maintaining the Quality of Tourism in Bali Province Pratiwi, Kadek Rianita Indah; Saleh, Choirul; Sentanu, I Gede Eko Putra Sri
Journal of Indonesian Tourism and Development Studies Vol. 7 No. 3 (2019)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2019.007.03.06

Abstract

Bali Regional Government intervenes tour guides profession by implementing the licensing policy. This phenomenon is associated with the increasing number of tourist visits to Bali and the important role of tour guides in maintaining tourism quality. This research aimed to analyze the implementation of the licensing policy for tour guides in Bali. Practically, this research can provide an understanding of policy implementers to pay attention to aspects of implementation in tour guide licensing policies in Bali. Then academically, this research can be a reference for tourism policy research related to implementation theory. A qualitative approach with the case-study analysis applied to this study. The research conducted semi-structured interviews, observations, and documentation studies in gaining insights from research data. In this research, we found that licensing policy for tour guides in the process of implementation found deficiencies in aspects of policy objectives and standards, policy resources, communication, socio-economic and political environments, and characteristics and disposition implementers. Keywords: License, Policy Implementation, Tour Guides.
Co-Authors Abdul Hakim Ahmad Fauzen Ali Ridho Amalia Vicky Ferdiansyah Amin, Fadillah Andriani Kusumawati Ardian Prabowo Ardik Praharjo Arsy, Selma Kendida Aspariyana Aspariyana Aspariyana, Aspariyana Attabik M. Amrillah Attabik Mukhammad Amrillah Aulia Puspaning Galih Aulia Puspaning Galih Aulia, Sarah Raudatul Bambang Supriyono Burhan, Omar K. Cahyono, Nikotiyanto Dwi Choirul Saleh Choirul Saleh Cyntia Keliat Danu, Riza Putra Achmad Diana Aisyah Divianto Divianto Divianto Durratun Nashihah Dwi Retno Andriani Fadillah Putra Fadillah Putra Fannidya Hamdani Zeho Farizi, Najdan Febrianty, Febrianty Ferdiansyah, Muhammad Reynaldi Fery Widhiatmoko Georges Olemanu Lohalo Gunawan, Putra Hamidah Nayati Utami Haris Wanto, Alfi Hidayat, Muhammad Afkarul I Gede Ari Erawan Ika Wuriyanti Ikhsan, Khairul Irwan Noor Kadek Rianita Indah Pratiwi Kadek Rianita Indah Pratiwi, Kadek Rianita Indah Kemal Hidayah Khairul Ikhsan Klara Kumalasari Klara Kumalasari Kumalasari, Klara Lely Indah Mindarti, Lely Indah Mahadiansar Mahadiansar Mahadiansar, Mahadiansar Manalib, Daniel Rudolf Putra Meini Senewe Mochamad Santoso MOHAMAD FADJAR Mohammad Alifvigo Reicoba Mohammad Nuh Muhammad Edo Edi Sriyiono Muhammad Edo Edi Sriyono Muhammad Rosyihan Hendrawan Muluk, M. R. Khairul Nirmalasandy, Fisca Mentari Novita, Asti Amelia Putra, Endry Putri, Daffa Anggita Rendra Eko Wismanu Rida Rimadani Rinaldo Albertus Triprasetyo Rispa Ngindana Roro Ayu Estiningtyas Sakti, Trenggono Pujo Salsabila, Ara Farhana Saragi, Novita Briliani Sarwono Sarwono Setyarini, Trisna Shalihah, Rumaisha Shinta Happy Yustiari Sri Andayani Sulikah Sulikah Supriono Supriono Tjahjanulin Domai Tri Hardika Sri Jaya Negara Utami, Sagitaningtyas Susanti Vadra, Karina Pearlaura Wanto, Alfi Haris Yanti Setianti Yuliannova Lestari