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All Journal Majalah Ilmiah Fisioterapi Indonesia Journal of Agromedicine and Medical Sciences Herb-Medicine Journal WAJAH HUKUM Jurnal Keperawatan Suaka Insan JURNAL ILMIAH KESEHATAN SANDI HUSADA PREPOTIF : Jurnal Kesehatan Masyarakat Media Keadilan: Jurnal Ilmu Hukum LEGAL BRIEF Jurnal Health Sains Journal La Bisecoman Journal of Transcendental Law Sehat Rakyat: Jurnal Kesehatan Masyarakat Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Journal of Law, Poliitic and Humanities Proceeding ISETH (International Summit on Science, Technology, and Humanity) Indonesian Health Issue Prosiding University Research Colloquium Jurnal Pengabdian Masyarakat Medika Ranah Research : Journal of Multidisciplinary Research and Development Hasil Karya Aisyiyah Untuk Indonesia Warta LPM Jurnal Ilmiah Kesehatan Sandi Husada
Siti Soekiswati
Universitas Muhammadiyah Surakarta
Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Veterinary Other

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Journal : Journal La Bisecoman

 1 
Analysis of Healthcare Services Based on Local Wisdom and Holistic Care in Relation to Patient Loyalty: JEL Classification: I10, I12, I18, L84, M31 Cahyaningrum, Rina Asih Budi; Isa, Muzakar; Soekiswati, Siti
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2430

Abstract

Health services that focus solely on medical aspects often fail to address patients’ comprehensive needs. Integrating local wisdom and holistic care offers a strategic approach to enhance service quality. Local wisdom reflects community cultural values, while holistic care addresses physical, psychological, social, and spiritual dimensions. Together, they can strengthen hospital image, increase satisfaction, and build loyalty. PKU Muhammadiyah Karanganyar Hospital, grounded in religious and cultural values, is well-positioned to apply this model. This study analyzes the influence of services based on local wisdom and holistic care on patient loyalty, with hospital image and satisfaction as mediators. A quantitative cross-sectional design was used, involving 205 patients surveyed with closed-ended questionnaires. Data were analyzed using SEM-PLS with SmartPLS software. Findings show that services rooted in local wisdom positively influence hospital image, though modestly. Holistic care has a stronger impact on both image and satisfaction. Mediation analysis indicates that hospital image and satisfaction significantly link service provision to loyalty. Hospital image has a moderate effect on loyalty, while satisfaction plays a more direct role. The results suggest that cultivating a strong image and delivering comprehensive care are essential to fostering loyalty. Holistic care emerges as the dominant factor shaping positive perceptions and satisfaction. The study concludes that integrating cultural values with holistic care effectively strengthens patient relationships. Such a strategy should be a cornerstone of hospital service improvement.
Analysis of the Role of Transformational Leadership in Improving Employee Work Motivation and Performance and its Impact on Hospital Business Sustainability: JEL Classification: M12, M54, I11, I18, L25 Yurita, Irma; Soekiswati, Siti; Ichsan, Burhannudin
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2442

Abstract

This study aims to analyze the influence of transformational leadership on work motivation, employee performance, and business sustainability at Pala Raya Hospital (RSIA Pala Raya) in Tegal Regency, and to examine the mediating role of work motivation and employee performance in this relationship. The background of this study is based on the decline in patient visits and hospital revenue, which raises the need for a sustainability strategy based on internal organizational strengthening. The research method used is a quantitative explanatory approach with a total sampling technique of 200 employee respondents, and data analysis was conducted using SEM-PLS through SmartPLS 4.0. The results show that transformational leadership has a significant and positive effect on work motivation and employee performance, and has an impact on the sustainability of the hospital's business. Work motivation has a stronger influence than performance on sustainability. The mediation test shows that work motivation is a significant mediator in the relationship between transformational leadership and business sustainability, while employee performance is not. The study also identified various obstacles in the implementation of transformational leadership, such as lack of training, bureaucratic culture, and a reward system that does not support innovation. These findings emphasize the importance of the role of inspirational and participatory leadership in building motivation and supporting hospital sustainability.
Co-Authors Absori Absori Agung Cuby Hantoro Anton Agus Setyawan Arief Budiman Arief Budiono Arif Pristianto Ayu Khoirotul Umaroh Azahra Khansa Muza Baskoro, Wisnu Basuki, Muhammad Nur Aji Burhannudin Ichsan Cahyaningrum, Rina Asih Budi Daru Kumoro Cipto Jati Dian Purworini Dilla, Natasya Salsa Dwi Rosela Komala Sari Fajri, Ainun Nuril Fauziah, Nida Faradisa Fitroh, Zavier Ferodova Al Galang Liwandika Hantoro, Agung Cuby Ichsan, Burhannuddin Ida Wulandari Iin Novita Nurhidayati Mahmuda Imron Marsyadi, Muhammad Afi Kusumaningrum, Tanjung Anitasari Indah Leny Widio Wati Lestari, Nining Liwandika, Galang Mahensa, Noval Gentha Maslahah, Syah Fillia Nurul Maulana Adjie Nugroho Muhammad Nur Aji Basuki Muhammad Shoim Dasuki Muzakar Isa Nida Faradisa Fauziyah Nining Lestari Pertiwi, Nanda Hani Nur Pinandhita, Pradhana Satria Rafika Surya Putra Pratama Retno Sintowati - Rini, Novyanti Setiyo Rizka Rizka Rizka Rizka Rizka Rizka, Rizka Sandrana, Sabrina Cantika Putri Santoso, Faturohit Rois Imron Sany Ayu Kurniawati Setiyaningrum, Zulia Silvia Rahma Maulida Sulistyani Sulistyani Sulistyani Sulistyani Syah Fillia Nurul Maslahah Tri Agustina Umi Budi Rahayu Utami, Shindy Yudha Wardah Yuspin Wirayudha, Yan Yuni Prastyo Kurniati Yurita, Irma Yusuf Alam Romadhon Zahran, Muhammad Irfan Zemba Riski Maranti