Article Per Year (5 Year)
p-Index From 2021 - 2026
7.388
P-Index
This Author published in this journals
All Journal Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Speed - Sentra Penelitian Engineering dan Edukasi Jurnal Teknologi Informasi dan Ilmu Komputer CIRCUIT: Jurnal Ilmiah Pendidikan Teknik Elektro Matrix : Jurnal Manajemen Teknologi dan Informatika JURNAL PENGABDI MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer IJISTECH (International Journal Of Information System & Technology) Jurnal Teknologi Informasi dan Multimedia Jurnal Manajemen Informatika dan Sistem Informasi Jurnal SASAK : Desain Visual dan Komunikasi Jurnal Bumigora Information Technology (BITe) Jurnal Pengabdian kepada Masyarakat Nusantara IJISTECH ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat SPEED - Sentra Penelitian Engineering dan Edukasi Prosiding Seminar Nasional Teknik Elektro, Sistem Informasi, dan Teknik Informatika (SNESTIK) MATRIX : JURNAL MANAJEMEN TEKNOLOGI DAN INFORMATIKA Journal of Artificial Intelligence and Digital Business Bakti Sekawan : Jurnal Pengabdian Masyarakat Jurnal Ilmiah Pengabdian dan Inovasi Jurnal Pengabdian Masyarakat Sehati Journal of Innovative and Creativity Jurnal Sistem Komputer (SISKOM) Prosiding Seminar Nasional CORISINDO
Andi Sofyan Anas
Universitas Bumigora
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Social Sciences Other

Published : 52 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 52 Documents
Search

 2   3   4   5   6 
Evaluasi Manajemen Layanan Teknologi Informasi Berdsarkan ISO/IEC 20000-1 dengan Rekomendasi Perbaikan Berbasis ITIL V4 pada Instansi Pemerintah Ade Aprilia Haliza; Husain; Muhammad Wisnu Alfiansyah; Andi Sofyan Anas; Kurniadin Abdul Latif
Jurnal Sistem Komputer (SISKOM) Vol. 6 No. 3 (2026): Agustus
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/siskom.v6i3.1969

Abstract

The rapid development of information technology compels government institutions to provide services that are effective, responsive, and compliant with established standards. However, information technology service management still encounters challenges in service documentation, incident management, operational procedures, as well as service monitoring and evaluation. This study aims to evaluate the conformity of information technology service management based on ISO/IEC 20000-1 as the evaluation standard, and to develop improvement recommendations based on the Information Technology Infrastructure Library (ITIL) V4 to address the identified gaps. A mixed methods approach was employed through observation, interviews, documentation, and questionnaire distribution. The evaluation was conducted by comparing existing service management practices with the requirements of ISO/IEC 20000-1, followed by gap analysis and maturity level assessment. The results indicate that the organization has not yet fully complied with several ISO/IEC 20000-1 requirements, particularly in the areas of Service Management System documentation, operational control, IT asset management, service performance evaluation, and continual improvement. The average maturity level was 2.5 (between Level 2 – Managed and Level 3 – Defined), indicating that service processes have been implemented but are not yet consistently documented and standardized. The ITIL V4-based recommendations developed in this study are expected to serve as a practical reference for improving information technology service management, making it more structured, well-documented, and aligned with the requirements of ISO/IEC 20000-1.
Evaluasi Tata Kelola Teknologi Informasi pada Bank PT BPR NTB Persero dengan Menggunakan COBIT 5 dan ISO/IEC 27001 Gina Mahligai Putri; Khairan Marzuki; Andi Sofyan Anas; Ondi Asroni; Wisnu Alfiansyah
Jurnal Sistem Komputer (SISKOM) Vol. 6 No. 3 (2026): Agustus
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/siskom.v6i3.1973

Abstract

The advancement of Information Technology (IT) has driven the use of cloud-based core banking systems as the primary infrastructure in banking operations. PT Bank BPR NTB Perseroda's reliance on this system necessitates IT governance that ensures service availability, system reliability, and information security. Observations and interviews reveal issues such as cloud service network disruptions, power supply interruptions, and potential cybersecurity threats impacting the timeliness of credit processes and customer transactions. This study aims to evaluate the effectiveness of IT governance using COBIT 5 and identify the implementation of information security controls based on ISO/IEC 27001:2022. The COBIT 5 domains utilized include EDM01, APO12, DSS01, and MEA03, while the ISO/IEC 27001:2022 controls encompass A.5.1, A.5.23, and A.5.30. A mixed methods approach was employed through interviews, observations, document studies, and questionnaires involving 32 respondents. Data analysis was conducted using the Process Assessment Model (PAM) of COBIT 5. The results indicate average capability levels ranging from 3.30 to 3.38, suggesting that governance processes have been implemented but that risk management and operational monitoring require enhancement. This study concludes that the integration of COBIT 5 and ISO/IEC 27001:2022 provides a comprehensive evaluation of governance and information security.
Co-Authors Abdul Aziz Jabar Abdul Muhid, Abdul Adam Bachtiar Maulachela Ade Aprilia Haliza Agus Pribadi Ahmad Zuli Amrullah Ahmat Adil Akbar Juliansyah Anak Agung Gde Agung Indrawan Ardi, R Fanny Printi Ardi, Raden Fany Printi Arfa, Muhammad ashari, Lalu Arif Trasna Augustin, Kartarina Azhar, Lalu Zazuli Azhar, Raisul Azkari, Adzan Naufal Cahyablindar, Ayu Danang Tejo Kumoro Darma, I Made Yadi Dedi Febry Rachman Dedy Febry Rahman Deni Rahman Dicksa Ananda Christian Tue Elga Alfariza Fatimatuzahra, Fatimatuzahra Fatimatuzzahra Fatimatuzzahra Fatimatuzzahra Fatimatuzzahra Gilang Primajati Gilang Primajati Gina Mahligai Putri Hairani Hairani Hammad, Rifqi Hariyadi, I Putu Hasbullah Hasbullah Hasbullah Hasbullah Hendra Setiawan Husain Husain Husain Husain I Gusti Ayu Sri Devi Gayatri Utami I Made Yadi Dharma I Nyoman Switrayana Idham Halid Ismarmiyati, Ismarmiyati Kartarina Kartarina Kartarina, Kartarina Khairan marzuki Khairul Akbar Kurniadin Abd Latif Lalu Egy Sefta Wiguna Lalu Ganda Rady Putra Lalu Maulana Noer Fajrin Lestari, I Desak Ayu Adhia Lilik Widyawati M. Hidayatullah Maulvi Nurhavizi Miftahul Madani Mudawil Qulub Muh. Adrian Juniarta Hidayat Muhamad Azwar Muhamad Azwar, Muhamad Muhammad Azwar Muhammad Haris Nasri Muhammad Innuddin MUHAMMAD TAJUDDIN Muhammad wisnu Alfiansyah Muhammad Zulfikri Nanang Samudra Novian syah Ondi Asroni Pahrul Irfan Phyta Rahima Printi Ardi, R. Fany Qudsi, Jihadil R. Fanny Printi Ardi Raden Fanny Printi Ardi Ria Rismayati Rifqi Hammad Rifqi Hammad Rifqi Hammad Rukmin Ulfa Ayu Lestari Sandi Justitia Putra Santoso, Heroe Sirojul Hadi Suryati Syahrir, Moch. Syahroni Hidayat Tajuddin, Muhammad Tanwir Tanwir Tanwir Tanwir Tomi Tri Sujaka Triwijoyo, Bambang Krismono USWATUN HASANAH Uswatun Hasanah Wisnu Alfiansyah Yudistira, Yudha Yusuf, Siti Agrippina Alodia Zainal Abidin Zohriyatun Apriliani Zulkipli Zulkipli