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Journal : Business Management

Analysis of Organization X Problems Through Diagram Fishbone and Implementation of Plan - Do - Check - Action Manik, Since Novayanti; Hadi, Cholichul
Business Management Vol 4, No 4 (2025): Business Management November
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/bisnis.v4i4.9581

Abstract

CyclePlan-Do-Check-Action(PDCA cycle) is part ofcontinuous improvementwhich was initiated by W. Edwards Deming. The PDCA cycle emphasizes that every management action can be improved by carefully implementing the following work sequence:plan, do, check, actionThe data collection process began with an analysis of the problems experienced by the kitchen work unit. However, three kitchen supervisors reported that the problem they were facing was confusion over menu variations. This issue was then collectively examined for its underlying causes using a 5-point analysis.Whywith the next action plan. After usingtool 5 why, tracing the root cause of the problem felt like something was missing, so that when looking at the next action plan, it still seemed inadequate. Therefore, we tried usingtoolanother isfishbone diagram. FishboneThe diagram turned out to produce various root causes, even some things that were thought to be the main problem turned out to be the root cause of the main problem. Confusion in the menu variations was caused by 5 things consisting ofmanpower, machine, method, material And environmentwhich can be seen in detail in the partsfishbonePDCA diagram is a work sequence that can be used after knowing the root cause of the problem faced by organization X. The plans that will be carried out and the results that can be seen are based on observations and results from the table.checkweekly every two months.
Co-Authors Ade Ayu Mitra Ramadita Daluas Ahmad Farafis Hakkari Aiman, Wan Khairul Akbar Hidayat, Wanda Gema Prasidio Akhmad, Satria Kamal Alifia, Annisa Savira Anam, Munirul Aryshia Putri, Salsabilla Ati Kusmawati Ati Kusmawati Christina, Sarah Dara Delila Denissa, Syafina Dewi Retno Suminar Dimas Agung Trisliatanto Dwi, Giovanny Dwicahyani, Nastiti DYP Sugiharto Eko Budi Santoso Eko Hardi Ansyah Endang Retno Surjaningrum Fajrianthi Fajrianthi Fardana, Nur Ainy Femita Adelina Fendy Suhariadi Fikri Ahmad Maulana Fiqi Hariya Afshida Fitri Andriani Fitri Andriani, Fitri Ghozali Rusyid Affandi Ghozali, Atika Rahayu Gunawan Santoso Hastuti, Lintang Elok Dewi Henny Puji Astuti, Henny Puji Hindun Muassamah Hung Chiao Idha Rahayuningsih Intania, Tiara Izzah Ramadhani Astisya K.Y, Mula Kusmawati, Ati Laili, Nurfi M.G. Bagus Ani Putra Maheswari Irma Dioputri Manik, Since Novayanti Masduki Asbari Meilanta Rantina Muh. Fitrah Ramadhan Umar Muhammad Faiz Fairuz Muhammad Shohib Nainggolan, Christyne Anggrica Avfrilia Boru Narendra Jagat Pramana Nawangsari, Nur Ainy Fardana Nugraha J, Albert Adityas Nur Alfian, Ilham Padmi Dhyah Yulianti Pramesti Pradna Paramita, Pramesti Pradna Putri, Mutiara Rachmanda Putu Yoga Sukma Pratama Putu Yoga Sukma Pratama Rahma, Uslarika Hida Rahmah, Zida Rahman, Mohd Nazri Bin Abdul Ratriayu Axelsia, Catharina Restu M Hasbylah Rozikin, Ahmad Fuad Koirul Saputra, Silvia Seger Handoyo Setiabudhi Setiabudhi Siliyah, Na'imatus Silvia Saputra Silvia Saputra Sri Iswati Sri Sumartiningsih Suen Mein-Woei Sugiarto . Sukesi . Suryanto Suryanto Tengku Riza Zarzani N Uktutias, Sendy Ayu Mitra Umi Anugerah Izzati Umi Anugerah Izzati, Umi Anugerah Wan Khairul Aiman Widya Rahma Fadhilah WIDYASTUTI Wijikapindho, Resia Anugrah Wulandari, Primatia Yogi Yustika, Gaung Perwira