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Journal : Applied Information System and Management

TOE Framework for E-Commerce Adoption by MSMEs during The COVID-19 Pandemic: Can Trust Moderate? Yoga Religia; Muhamad Ekhsan; Miftakul Huda; Anton Dwi Fitriyanto
Applied Information System and Management (AISM) Vol 6, No 1 (2023): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v6i1.30954

Abstract

Currently, there are still many MSMEs in the regions that have not been connected to the digital ecosystem. This results in limited market reach, a lack of visibility, a lack of operational efficiency, and difficulty competing in the digital market. The purpose of this study is to review the adoption of e-commerce among MSMEs during the COVID-19 pandemic within the scope of the organization. Integrating the TOE framework (technology, organization, environment) with trust is carried out to explain the key parameters behind the adoption of e-commerce by MSMEs. This study collected samples using a saturated sample technique from 181 people who were members of the population. There were 153 questionnaires that were returned in full for further analysis using SEM-PLS modeling. The test results showed that technology did not have a significant influence on the adoption of e-commerce. Organizations, the environment during the pandemic, and trust have had a significant influence on the adoption of e-commerce. In addition, organizations that are moderated by trust have no significant effect on e-commerce adoption. The role of trust is as a moderation predictor. This research shows that the TOE framework is still strong enough to be used in explaining the adoption of e-commerce by MSMEs. This research also expands the TOE framework, where trust can also influence MSMEs to adopt e-commerce. Researchers and managers can use the set of variables that have been identified to strategize the adoption of e-commerce by MSMEs. This study presents a series of variables that can be used to study the adoption of e-commerce by MSMEs in the future.
Co-Authors Abdul Majid Adeta Suci Anggraini Adrianna Syariefur Rakhmat Alex Sandro Ali Romdhon Amali Andrean Bagus Saputra Anggi Muhammad Rifa’i Anisa Tri Wulan Dari Anton Dwi Fitriyanto Aprilia Dwi Aisyah Ariadil Pulungan Arie Gunawan Arum Nur F Aryanto Budi Purnomo Daniel Rikzen S Daspar Daspar Delfi Novira Devia Wulandari Deviana Nurul Sholekha Dhea Indri Yanti Edri Fauzan Edri Fauzan Eko Wahyudi Ellin Marlina Elyza Fauziah Endi Padliyatul Akmal Erina Rulianti Erni Putri Setia Zendrato Fais Dimas Prasetya Fajar Setiawan Fatikah, Nur Fianto Ady S Frida Rahmawati Hamzah Muhammad Mardi Putra Hangudi Pangasta Imas Purnamasari Inna Nisawati Mardiani Juniar Rivaldi Subagja Krisdayanti Krista Vestina Daeli Lady Meiliana Rambe Manalu Lasron Saputra Lumbanraja Lily Putri Sinurat Lisna Nadila Luluhuri Pramudya Wardani M Luthfi Syifaul M. Kiki Rifaldi M. Kiki Rifaldi M. Resa F Maulana, Donny Melati Sabrina K Mochamad Malik Yassin Supriyadi Monica Risti Oktaviana Muhamad Ekhsan Muhammad Fahrul Herdianto Muhammad Haidar A Muhammad Iqbal Alamsyah Muhammad Rifki Muthia Rinjani Muthia Rinjani Nani Hartati Nani Hartati Nani Hartati Nashwa Mutiara Putri Nasrun Baldah Naufal Munfarid Nawangsih, Ismasari Nazwa Ramadhita Neo Fawwaz Rizqullah Niken Agustin Novi Fitria Hermiati Novia Fachza Nugroho, Arief Teguh Nur Aeni Nurhidayanti, Nisa Nurhidayati . Nurul Hidayah Olif Olviana Rantauw Prasetyo Purnomo, Budi Supriatono Rafli Pahlevi Raflika Yogi Reky Yuliato Rengga Madya Rengga Madya Pranata Restu Fauzi Rismawati Rismawati Rismawati Rismawati Riyanti I. Simanjuntak Romdhon, Ali Rovia Ramadhani Rudolf Flotora A Rusmini Icha Indryani Sartika Sartika Shafa Fadhilah Widya Putri Sihotang Martin C Silvi yani Siti Aisah Azahra Siti Aisah Azahra Siti Nur Fatimah Solihah, Iis Sri Ratna S Stephen Aryanto Syahrudin Syahrun Andini Utami Santi Maesyaroh Syifa Aulia Rahman Tiana Setianingrum Titiek Ambarwati Vika Indri Yani Wahid Hasyim Weqiu Sanha Prabu wiji safitri Wiji Saputri Wita Supira Yani Fuzi A Yoga Religia Yuli Munanda Yunita Ramadhani RDS Yusuf Sofian