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The Effect of Work Motivation and Work Discipline on Employee Performance with Job Satisfaction as a Mediating Variable in the Welfare Division of the Regional Secretariat of Manokwari District WIBOWO, Noviardi Angga; SARA, I Made; PUTRA, Ida Bagus Udayana
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1343

Abstract

Human Resources (HR) is a key asset in driving organizational success across sectors. Improving HR quality is essential for enhancing employee performance, which reflects an individual’s ability to meet work targets effectively and sustainably through competence, responsibility, adaptability, and contributions to organizational goals. This study aims to examine the influence of work motivation and work discipline on employee performance, with job satisfaction as a mediating variable in the People’s Welfare (Kesra) Section of the Manokwari Regency Regional Secretariat. The research involved 32 honorary employees, using a saturated sampling method. Data were collected through questionnaires and analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS). The results show that work motivation positively and significantly affects both job satisfaction and employee performance. Work discipline positively affects performance, though the effect is not significant, while it significantly affects job satisfaction. Job satisfaction significantly impacts employee performance and partially mediates the relationship between work motivation and performance, but not between work discipline and performance. To enhance performance in the Kesra Section, efforts should focus on boosting motivation and discipline through recognition programs, training, and consistent rule enforcement. Additionally, fostering a supportive work environment is crucial, given job satisfaction’s mediating role in improving performance outcomes. These strategies can lead to sustainable improvements in employee performance
The Role of Organizational Commitment in Mediating the Influence of Transformational Leadership and Work Discipline on Employee Performance in the Public Welfare Section of the Regional Secretariat Manokwari Regency DUWIRI, Reynaldo Charles de Septin; YASA, Putu Ngurah Suyatna; PUTRA, Ida Bagus Udayana
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1440

Abstract

Employee performanceis a crucial aspect in determining the success of public sector organizations. Factors such as transformational leadership, work discipline, and organizational commitment play a significant role in shaping employee work behavior. Therefore, analyzing the relationship among these variables is essential for understanding sustainable performance improvement strategies. This study aims to analyze the role of organizational commitment in mediating the influence of transformational leadership and work discipline on employee performance at the Welfare Division of the Regional Secretariat of Manokwari Regency. The entire population of 42 employees was used as the sample through a saturated sampling technique. Data analysis employed the SEM-PLS approach. The results indicate that both transformational leadership and work discipline have a positive and significant effect on employee performance. Transformational leadership also significantly affects organizational commitment, while the effect of work discipline on commitment is not significant. Organizational commitment is proven to significantly influence employee performance and serves as a partial mediator in the relationship between transformational leadership and work discipline on performance. The practical implication is that performance improvement can be achieved through the development of individual KPIs, strengthening discipline through integrated digital attendance systems and clear standard operating procedures (SOPs), as well as fostering a fair work environment to build employee commitment.
The Influence of Leader Member Exchange and Work Autonomy in Improving Employee Performance with Innovative Work Behavior as a Mediating Variable at PT Jasa Raharja Bali WISOBROTO, Satio; PUTRA, Ida Bagus Udayana; SARMAWA, I Wayan Gde
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1441

Abstract

PT Jasa Raharja is one of the State-Owned Enterprises (BUMN) that has a strategic role in providing basic protection to the community related to traffic accidents. Currently, PT Jasa Raharja focuses on efforts to improve and enhance services to the community by making various innovations. This study aims to analyze the effect of leader-member exchange on employee performance with innovative behavior as a mediating variable at PT Jasa Raharja in Bali. Data collection was carried out using a questionnaire to 51 respondents who were employees at PT Jasa Raharja in Bali. Hypothesis testing is done using inferential analysis using Partial Least Squares (PLS). The results showed that Leader-Member exchange has an insignificant effect on employee performance but a positive and significant effect on employee innovative behavior. Work autonomy has a positive and significant effect on employee performance and also on innovative behavior. Innovative behavior has a positive and significant effect on employee performance. Innovative behavior is not able to mediate the effect of leader-member exchange on employee performance, but is able to mediate the effect of work autonomy on employee performance partially.
The Role of Organizational Agility and Innovation Capabilities as Mediators in Improving Sustainable Performance through Digital Transformational Leadership Putra, Ida Bagus Udayana; Udayana, Ida Bagus Nyoman; Putra, Ida Bagus Gede Parama; Saputra, Komang Adi Kurniawan
International Journal of Social Science and Business Vol. 9 No. 2 (2025): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v9i2.96151

Abstract

This study examines the impact of digital transformational leadership on organizational agility, employee engagement, innovation capability, and sustainable performance, with a focus on the mediating roles of these variables. The findings aim to provide practical insights for organizational leaders to enhance sustainable performance through effective digital leadership strategies. The research involved 151 employees from manufacturing companies in Central Java and DIY, selected using purposive sampling. Data were collected via a Likert scale questionnaire (1-5) and analyzed using structural equation modeling (SEM) with AMOS. The results indicate that organizational agility and innovation capability significantly and positively influence sustainable performance, highlighting their critical roles in maintaining long-term competitiveness. However, employee engagement did not show a significant direct impact on sustainable performance. Digital transformational leadership was found to indirectly enhance sustainable performance through its positive effects on organizational agility and innovation capability, rather than through a direct relationship. The study underscores the importance of digital transformational leadership in fostering organizational agility and innovation. Leaders should align digital strategies with adaptive organizational cultures to maximize the benefits of digital transformation. Future research should explore additional mediating factors to further elucidate these relationships.
Identification of the "4 A" Potential in Developing the Tourist Attraction of Jaga Satru Waterfall in East Duda Village, Karangasem District AMERTA, I Made Suniastha; PUTRA, Ida Bagus Udayana; ARTANA, I Wayan Santi; DARMAWAN, Anak Agung Rai
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 2 (2024): International Journal of Environmental, Sustainability, and Social Science (Mar
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i2.1034

Abstract

International tourism trends are shifting towards unconventional destinations like rural areas for their serene ambiance, contrasting with traditional spots. This prompts research, particularly at Jaga Satru Waterfall, to assess its tourist appeal and potential. The study aims to evaluate the "4A" potential for developing Jaga Satru Waterfall as a tourist site, along with devising general and alternative strategies. The study involves tourists, tourism managers, government officials, community leaders, and locals. Purposive Sampling was employed with a sample size of 30 individuals. Data analysis utilized the Internal External Matrix, SWOT Analysis Diagram, and SWOT Matrix. The research results show: The attractions include the Jaga Satru waterfall, views of Nyegara-Mountain Nature, the tallest statue of God Brahma in Bali and the Sudamala Emblemishing site. Accessibility is quite good even though there are curves and inclines when accessing the area and visitors have to climb down 160 steps with bamboo and iron guards. Amenities are quite good but need to be improved, such as parking area facilities, public toilets/toilets, and restaurants and relaxing areas. Ansilari, namely the official village, has formed a Tourism Awareness Group (POKDARWIS). POKDARWIS in this village is under the coordination of the Pateh traditional village head. General strategies include the management of the Jaga Satru Waterfall DTW needing to improve road access to this area and add various tourism facilities such as souvenir shops and information centers for tourists. Alternative strategies for developing the Jaga Satru Waterfall DTW are implemented in 4 SWOT strategies.
The Rolef Organizational Citizenship Behavior in Mediating the Influence of Transformational Leadership and Job Satisfaction on the Performance Of PT Employees. Safari Wonder Bali in Gianyar District WIDYAWATI, Dewa Ayu; PUTRA, Ida Bagus Udayana; AMERTA, I Made Suniastha
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 3 (2024): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i3.1053

Abstract

PT. Safari Wonders Bali is one of the business units of Taman Safari Indonesia, which operates in the retail sector and sells souvenirs from Taman Safari Indonesia. This research examines organizational citizenship behavior's role in mediating the influence of transformational leadership and job satisfaction on employee performance. The number of samples used in this research was 51, and the hypothesis was tested using SEM-PLS inferential data analysis. This research shows that transformational leadership has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on employee performance. Transformational leadership has a positive and significant effect on OCB. Job satisfaction has a positive and insignificant effect on OCB. OCB has a positive and significant effect on employee performance. OCB mediates the influence of transformational leadership on employee performance. OCB does not mediate the effect of job satisfaction on employee performance. This research implies that the relationship between transformational leadership and employee performance, job satisfaction and employee performance, transformational leadership and OCB, and the relationship between OCB and employee performance are real.
The Role Of Customer Satisfaction In Mediating The Influence Of Service Quality And Price On Customer Loyalty In Retail Companies Setini, Made; januarianta, I Kadek; indiani, ni luh putu; Putra, Ida bagus udayana
International Journal of Management and Digital Business Vol. 4 No. 2 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmdb.v4i2.1597

Abstract

The retail sector has an important role in the economy, including in Klungkung Regency which shows rapid growth in the number of modern retailers. Fierce competition and shifting consumer behavior demand retail companies to focus on customer retention efforts. Customer loyalty is an important strategic asset for business sustainability, so a study of customer loyalty in the Klungkung retail sector needs to be carried out. This study aims to analyze the influence of service quality and price on customer loyalty with customer satisfaction as a mediating variable in retail companies in Klungkung Regency.The population of this study is all consumers who shop at retail companies in Klungkung Regency. The sample used was 102 respondents from consumers in retail companies in Klungkung Regency. The data collection method is to use a survey ketode with a questionnaire as a research instrument. The analysis technique used to answer the hypothesis is inferential statistical analysis using Partial Least Square (PLS). The results of the study found that service quality has a significant positive effect on customer loyalty, price has a significant positive effect on customer loyalty, service quality has a significant positive effect on customer satisfaction, price has a significant positive effect on customer satisfaction, customer satisfaction has a significant positive effect on customer loyalty, customer satisfaction is able to mediate part of the relationship between service quality and customer satisfaction. customer loyalty, and customer satisfaction are able to mediate part of the price relationship to customer loyalty in retail companies in Klungkung Regency.
Model Pengelolaan Kolaboratif Dalam Pengembangan Wisata Alternatif di Area Branca Timor Leste Mardika, I Made; Larantika, Anak Agung Ayu Dewi; Senastri, Ni Made Jaya; Putra, Ida Bagus Udayana; Reiro, Leonito; Ximenes, Mateus
Postgraduated Community Service Journal 81-87
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pcsj.6.2.2025.81-87

Abstract

The Branca Area in Dili, Timor-Leste, has significant potential as an alternative tourism destination through the integration of unique cultural elements, the strong religious appeal of the Cristo Rei Statue, and its scenic coastal landscape. However, tourism development in this area has not been optimal due to weak governance, limited capacity of local human resources, inadequate environmental management, and limited tourism promotion. Through a collaborative Community Service Program (Pengabdian kepada Masyarakat [PKM]) between Universitas Warmadewa and Universitade DAPAZ Timor-Leste, a collaborative tourism management model based on the pentahelix approach was designed and implemented, involving government, academics, local communities, business actors, and media. The implementation methods included literature review, situational analysis, Focus Group Discussions (FGDs), training and mentoring for institutional development (tourism awareness groups and management bodies), environmental arrangement and source-based waste management, as well as workshops on digital tourism promotion. The results indicate the establishment of a collaborative destination management body, improved environmental arrangement quality in the Branca Area, and strengthened digital promotion of Cristo Rei tourism. This model contributes as a strategic framework for the development of alternative and sustainable tourism in Timor-Leste.
ADAPTASI DESAIN DAN PENGAWASAN KONSTRUKSI AREA KOMERSIAL PANTAI BANGSAL DAN PANTAI MATAHARI TERBIT: Design Adaptation And Construction Supervision Of Commercial Area At The Bangsal And Matahari Terbit Beach Putra, Ida Bagus Gede Parama; Putra, Ida Bagus Udayana; Sarassantika, I Putu Ellsa
Al-Amal: Jurnal Pengabdian Masyarakat Vol. 3 No. 2 (2025): Desember 2025
Publisher : Yayasan Al-Amin Qalbu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59896/amal.v3i2.517

Abstract

The relocation of Sanur Port has led to a 40% decline in traders’ income, shifts in spatial functions, and the deterioration of infrastructure in the Bangsal Beach and Matahari Terbit Beach areas. This Community Service Program was implemented to address the needs of the main partners, namely BUMDA Galang Kangin Sanur, coastal traders, and the local community, through three key activities: design adaptation, masterplan revision, and construction supervision. The program began with field surveys and interviews involving 32 traders, coastal area mapping, and a Focus Group Discussion (FGD) attended by 26 representatives of BUMDA, the traditional village, and MSME groups. The planning process produced several adaptive design outputs, including the initial construction of four modular kiosks using galvanized steel structures, preparation for the improvement of a 300 meter pedestrian corridor that will be developed further depending on community interest, and the introduction of a porous drainage system to mitigate flooding. Periodic construction supervision was carried out to ensure compliance with technical specifications and material durability within the coastal environment. The outcomes of the program indicate improvements in public space comfort, fairer distribution of trading locations, and the strengthening of Balinese architectural identity through contextual design elements. Overall, this program provides direct benefits to coastal traders, BUMDA Sanur, and traditional community stakeholders, and serves as a model for implementing adaptive architectural approaches in the sustainable development of coastal areas.
PENDAMPINGAN PENINGKATAN MANJEMEN BUMDA DAN PENYUSUNAN DED (DETAIL ENGINEERING DRAWING) KANTOR PERBEKEL DESA SANUR KAJA BALI: Assistance In Improving BUMDA Management And Preparation Of DED (Detail Engineering Drawing) For The Village Perbekel Office Sanur Kaja Bali Putra, Ida Bagus Udayana; Putra, Ida Bagus Gede Parama; Sulistiana, Putu Didik
Al-Amal: Jurnal Pengabdian Masyarakat Vol. 3 No. 2 (2025): Desember 2025
Publisher : Yayasan Al-Amin Qalbu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59896/amal.v3i2.537

Abstract

This Community Service (PkM) activity aims to strengthen the institutional capacity of the Galang Kangin Traditional Village through two focus activities, namely mentoring the management of the Regional Owned Enterprise (BUMDA) and the preparation of the Detail Engineering Design (DED) for the construction of the Sanur Kaja Traditional Village Head Office. The main problems of the partners include limited institutional infrastructure, the absence of technical development documents, and weak organizational governance of the BUMDA. The implementation method includes field surveys, technical design, Focus Group Discussions (FGD), organizational management training, and simulation of office construction financing. The results of the activity show the preparation of a complete DED document and increased competence of BUMDA administrators in organizational and financial governance based on local potential. This program is an example of collaboration between academics and indigenous communities in realizing adaptive, professional, and sustainable institutional governance.