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All Journal International Journal of Electrical and Computer Engineering IAES International Journal of Artificial Intelligence (IJ-AI) IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Economic Journal of Emerging Markets Jurnal Ilmiah Poli Rekayasa Proceedings of KNASTIK Bulletin of Electrical Engineering and Informatics CommIT (Communication & Information Technology) Indonesian Journal of Electrical Engineering and Informatics (IJEEI) SITEKIN: Jurnal Sains, Teknologi dan Industri Jurnal NERS Scientific Journal of Informatics Proceeding of the Electrical Engineering Computer Science and Informatics Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) POLYGLOT Emerging Science Journal Syntax Literate: Jurnal Ilmiah Indonesia JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Komtika (Komputasi dan Informatika) International Journal of New Media Technology Jurnal Teknoinfo Jurnal Sisfokom (Sistem Informasi dan Komputer) International Journal of Supply Chain Management Poltekita : Jurnal Ilmu Kesehatan Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Informatika Jurnal Informatika Ekonomi Bisnis Journal of Applied Data Sciences Walisongo Journal of Information Technology Jurnal Informatika dan Teknologi Komputer ( J-ICOM) Action Research Literate (ARL) Jurnal Indonesia Sosial Teknologi Eduvest - Journal of Universal Studies Jurnal Informatika Ekonomi Bisnis Jurnal Sistem Informasi International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities The Indonesian Journal of Computer Science Malahayati International Journal of Nursing and Health Science Jurnal Komtika (Komputasi dan Informatika)
Achmad Nizar Hidayanto
Fakultas Ilmu Komputer, Universitas Indonesia
Aerospace Engineering Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Other

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Journal : Syntax Literate: Jurnal Ilmiah Indonesia

 1 
Engagement Masyarakat dan Content Analysis terhadap Akun Instagram Lembaga Kementerian Pangesti, Dyah; Hidayanto, Achmad Nizar
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i3.14876

Abstract

Penelitian terkait engagement pada sektor publik pada media sosial Instagram masih jarang dilakukan sehingga belum banyak hasil evaluasi untuk peningkatan engagement masyarakat maupun perbaikan kualitas konten. Penelitian ini bertujuan untuk menganalisis tingkat engagement masyarakat dan karakteristik konten pada akun Instagram Lembaga Kementerian Kabinet Indonesia Maju. Data profil dan post dikumpulkan dari 34 akun dari awal waktu akun tersebut dibuat. Penarikan data menggunakan service tools yang dikembangkan oleh Phantombuster. Analisis data dilakukan secara kuantitatif untuk melihat pengaruh variabel yang mempengaruhi tingkat engagement akun Lembaga Kementerian dan secara kualitatif untuk melihat karakteristik konten dengan memilih 5 post yang memiliki tingkat engagement tertinggi dari setiap akun Lembaga Kementerian. Hasil analisis ditemukan bahwa semakin banyak jumlah post semakin tingkat engagement, namun jumlah follower tidak memberikan pengaruh yang signifikan begitupun dengan media type. Sedangkan komponen karekteristik konten yang dianalisis (content type, dialogic loop, dan information richness) memberikan deskripsi yang berbeda.
Rancangan Data Governance Menggunakan Panduan Data Management Body of Knowledge (DMBOK): Studi Kasus PT XYZ Nazar, Rizal Mochamad; Hidayanto, Achmad Nizar
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i3.14903

Abstract

Pemanfaatan teknologi digital telah mengubah lanskap bisnis, mendorong PT. XYZ, perusahaan teknologi informasi, untuk melakukan transformasi digital. Namun, tantangan dalam manajemen data muncul akibat kurangnya tata kelola data yang terstruktur. Penelitian ini bertujuan untuk merancang tata kelola data yang sesuai dengan kebutuhan organisasi. Metode yang digunakan meliputi wawancara, tinjauan dokumen, observasi, dan data governance maturity assessment untuk mengukur tingkat kematangan tata kelola data. Hasil penelitian menunjukkan bahwa tingkat kematangan tata kelola data PT. XYZ berada pada level 1 (performed) dengan angka 1,7. Berdasarkan analisis, dirancanglah pemetaan peran dan aktivitas, struktur data governance, strategi, kebijakan, roadmap, dan strategi implementasi data governance yang sesuai. Dari hasil analisis tersebut, disarankan delapan inisiatif strategi data governance yang dapat diterapkan oleh PT. XYZ, diharapkan menjadi solusi dalam mengatasi permasalahan data organisasi.
Evaluation of Information Quality on the Instagram Social Media of Bekasi Regency General Hospital Mahdi, Askarul; Hidayanto, Achmad Nizar
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i1.63183

Abstract

Abstract - This study aims to evaluate the quality of information on the Instagram social media of the Bekasi Regency General Hospital (RSUD), focusing on two main aspects, namely brand awareness and education. The method used in this study is Importance-Performance Analysis (IPA) which maps the gap between user expectations and reality on information quality. The data was obtained through a questionnaire survey that was distributed to Instagram social media visitors of the Bekasi Regency General Hospital. The results of the study show that the dimensions of timeliness and completeness require the highest improvement priority to increase brand awareness and education. The dimensions of credibility and accuracy have good performance and need to be maintained. This research provides practical recommendations for the management of Bekasi Regency Hospital to improve the quality of information presented on their Instagram social media.
Identification Of Factors Influencing Customer’s Continuance Inten-tion In The Post-Adoption Phase Of A Cloud-Based Human Resource Management System Alfatianisa, Kirana; Hidayanto, Achmad Nizar
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i2.63545

Abstract

The advancements in information technology during the digital transformation era have encouraged organizations to adopt cloud-based systems to improve their operational efficiency, including in human resource management area. Human Resource Management Systems (HRMS) have become a critical component in enabling integrated automation of HR processes. PT XYZ, as a vendor providing cloud-based HRMS through its product HRTechIndo, has supported the digitalization of HR processes for various organizations in a Business-to-Business (B2B) setting. However, the stagnant customer retention rate that has always been below the target indicates system utilization that is not optimal. This condition requires attention, because low retention may hinder PT XYZ’s business sustainability, which relies on loyalty and long-term relationships with clients. This study aims to identify the factors influencing continuance intention in PT XYZ. The research model was developed by integrating the Expectation Confirmation Model (ECM) and the Technology-Organization-Environment (TOE) framework. PLS-SEM was employed to analyze data from 184 respondents representing 36 client organizations, supported by literature review and qualitative validation through interviews. The results show that confirmation, perceived usefulness, satisfaction, vendor service quality, and organizational fit significantly influence continuance intention. Meanwhile, cloud system quality indirectly affects continuance intention through satisfaction, and perceived value does not influence it significantly. These findings highlight that the continuance intention of HRTechIndo’s usage by clients is primarily driven by perceived benefits, post-adoption experience, vendor service quality, and alignment between the system and organizational processes.
Evaluation and Selection of Robotic Process Automation Platforms Using the AHP–Topsis Method: A Case Study in the Banking Industry Kumalasari, Diah; Nizar Hidayanto, Achmad
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i2.63606

Abstract

Robotic Process Automation (RPA) has become a key technology for improving efficiency and accuracy in operational processes within the banking sector. However, increasing organizational complexity and regulatory demands make the selection of an appropriate RPA platform a challenging decision. This study aims to identify the most suitable RPA platform using a Multi-Criteria Decision-Making (MCDM) approach by integrating the Analytical Hierarchy Process (AHP) and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The evaluation framework is developed based on a hierarchical structure consisting of six main criteria and sixteen sub-criteria, including technology, cost efficiency, compliance, user experience, vendor and implementation support, as well as analytics and monitoring. Four alternatives were compared: UiPath, Automation Anywhere, Power Automate, and Kofax. The AHP weighting results indicate that compliance, technology, and cost efficiency are the most influential criteria in RPA platform selection. The TOPSIS analysis shows that Power Automate achieves the highest relative closeness value (Ci = 0.7344), followed by UiPath (Ci = 0.4604). Based on these findings, Power Automate is identified as the most suitable RPA platform for supporting banking process automation. The study recommends a hybrid RPA implementation strategy whereby Power Automate is adopted as the primary solution and UiPath is used as a complementary platform for complex automation scenarios. The results of this research are expected to serve as a basis for strategic decision-making to support the bank’s ongoing digital transformation.
Co-Authors . Herianto . Herianto . Herianto . Herianto Ade Irma Suryani Adhiawan Soegiharto Agri Fina Agung Terminanto Ahmadin, Yudhiansyah Ajie Tri Hutama Alfatianisa, Kirana Alfiany, Noverina Anang, Yunarso Aniati Murni Arymurthy Anita Muliawati Antia Antia Ardiati Utami Sarjono Arthamevia, Aisha Asymala, Asymala Permata Sari Atalya Yoseba S. Ayuning Budi, Nur Fitriah Azainil Azainil Barus, Okky Beny Maulana Achsan Bob Hardian Syahbuddin Cahyaningtyas, Astri Canrakerta Canrakerta Canrakerta, Canrakerta Chris Solontio Debi Setiawan, Debi Devi Fitrianah Dewi Puspa Dewi Puspasari Diah Kumalasari Dian Setia Hartana Dian Setia Hartana Dian Setia Hartana Diane Fitria Dwiza Riana Dyna Marissa Khairina Ejo Imandeka Ermawan, Geri Yesa Ernawati Pasaribu, Ernawati Fahmi, Rizki Ali Fajar Budi Utomo Fakhri Mubarak, Muhammad Fatimah Azzahro Febiani, Dyah Ayu Fitri Kartiasih Fitri, Imelda Friendly Nur Shakti Gusmao, Mazarino Neil Araujo Pires Leite Handayani, Putu Wuri Handini Mekkawati Hanny Handiyani Hapsari, Ika Chandra Hartana, Dian Setia Henki Bayu Seta Hisyam Fahmi Hohashi, Naohiro Husni Teja Sukmana I Gusti Ngurah Adi Wicaksana Ihsan Lutfi Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Imairi Eitiveni Indra Budi Irfandi, Zikri Isal, Yugo Kartono J.W. Saputro J.W. Saputro J.W. Saputro Jwalita Galuh Garini Kamrozi Kemas Khaidar Ali Indrakusuma Kenedi Binowo Kongkiti Phusavat Kongkiti Phusavat Kongkiti Phusavat Krishna Yudhakusuma P.M. Lasiyanto Putro, Pamuji M. Aulia Hafidh Maemonah, Maemonah Mahdi, Askarul Mahmud, Mufti Mediati, Ati Surya Mediawati, Ati Surya Meganingrum Arista Jiwanggi Meganingrum Arista Jiwanggi Meganingrum Arista Jiwanggi Meganingrum Arista Jiwanggi Mohammed Al Kwarizmi Dwi Anggara Muh. Alviazra Virgananda Muhamad Ikbal Muhamad Raihan Fikriansyah Muhammad Daril Nofriansyah Muhammad Imam Santosa Muhammad Labib Jundillah Muhammad Rizky Anditama Muhammad Rizky Anditama Mutia Maulida Nazar, Rizal Mochamad Nenny Anggraini, Nenny Ni Wayan Trisnawaty Nilamsari Putri Utami Ninda Lutfiani Noratama Putri, Ramalia Noverina Alfiany Nugroho, Widijanto Satyo Nugroho, Widijanto Satyo Nur Fitriah Ayuning Budi Nur Fitriah Ayuning Budi Pamuji Lasiyanto Putro Panca O. Hadi Putra Pang Ning-Tan Pangesti, Dyah Pertiwi, Ratih Putri Prasetya, Roliand Prastiti, Rizdiani Tri Purwandari, Betty Putro, Prasetyo Adi Wibowo Qorib Munajat Qurotul Aini R. Yugo Kartono Isal Rahmad Mulyadi Ramadiani - Rania Azzahra Rayhan Anandya Reihan Putra Oktavio Rizha Febriyanti Rizki Tri Prasetio Robby Hermansyah Rosa Nur Rizky FT Rr Tutik Sri Hariyati Ryan Randy Suryono Samik-Ibrahim, Rahmat Mustafa Saputro, J.W. Sartika Djamaluddin, Sartika Septian Bagus Wibisono Septian Bagus Wibisono Setiawati, Deni Setyowati , Setyowati Setyowati Setyowati Setyowati Setyowati Sherah Kurnia Sihotang, Jhon Rafles Sita Wardhani Solontio, Chris Suryana Setiawan Suryana Setiawan Syafiq Abdillah U. Syafira, Adinda Rizkita Syahrul Alam Suriazdin Syahrul Tuba Syanandi, Muhammad Destara Theresiawati Tri Wicaksono, Hari Prasetyo Untung Rahardja Wachid Yoga Afrida Wahyu Catur Wibowo Widijanto Satyo Nugroho Wilantika, Nori Wisnubroto, Agus Sigit Yova Ruldeviyani Yuda Irawan Yudhiansyah Ahmadin Yudhiansyah Ahmadin Yudhiansyah Ahmadin Yudhianto, Riswan Haryo Yudi Ramdhani Yusuf Rahman Zikri Irfandi