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Journal : Jurnal Delima Harapan

Satisfaction of Pregnant Women when Checking Teeth at the Public Health Center Ika Kusuma Wardani; Andi Istiqomah; Rindang Fitria Ulfa; Ambika Kurnia Mustikawati
Jurnal Delima Harapan Vol 9 No 1 (2022)
Publisher : AKADEMI KEBIDANAN HARAPAN MULYA PONOROGO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31935/delima.v9i1.157

Abstract

Background: Based on a preliminary study in the Tana Lili Public Health Center area, it was found that 11 pregnant (32.2%) had never had their teeth checked at the health center during pregnancy. Pregnant women do dental examinations at the health center or dentist if there are get toothache, cavities, bleeding gums, and others The aims of this study was to find out the description of pregnant satisfaction during dental check-ups at the health center towards the marketing mix. Methods: This research is a descriptive study with cross-sectional design. The sampling technique used purposive sampling by inclusion and exclusion criteria. The inclusion criteria in this study were pregnant women in the Tana Lili Public Health Center area who were willing to participate in this study. Exclusion criteria in this study were pregnant women who did not fill out the questionnaire completely. The number of samples in this study was 34 pregnant women. Results: Most of the pregnant women as many as 25 people (73.6%) were pregnant women who had a child. Most of the pregnant women were 17 people (50%) with high school education and the most occupations were housewives as many as 18 people (52.9%). Most pregnant women's husbands are self-employed as many as 15 people (44.1%). The highest family income is in the very high category, which is 13 people (38.2%). Pregnant women are satisfied with service products are 18 people (52.94%), price 23 people (67.65%), promotion 24 people (70.58%), people 22 (64.7%), process 23 people (67.65%), physical evidence 18 people (52.94%) and very satisfied with the place are 22 people (64.7%). Conclusion: Most pregnant women are satisfied with the product, price, promotion, people, process, physical evidence and are very satisfied with the places of the Tana Lili Public Health Center. Further research is needed with qualitative research to explore the reasons for pregnant women who are partially dissatisfied with promotion, people, and physical evidence so that public health center can improve their services.
Co-Authors Ade Putri Pratiwi Agung Satria Wardhana Aida Yanti Amalda Ayu Utami Hasibuan Ambika Kurnia Mustikawati Andhani, Destian Andi Istiqomah Anugrah Qatrunnada Hakim Arifin, Rahmad Asmik Ara, M. Rizky Nuari Aspriyanto, Didit Aulia Azizah Aulia Rahimah Bayu Indra Sukmana Beta Widya Oktiani Beta Widya Oktiani Dewi Nurdiana Dewi, Renie Dewi, Renie Kumala Diana Wibowo Dwi Indah Syaputri Dwi Kurniawan, Fajar Kusuma Eka Dwita Natasya Fitri Siregar Erika Norfitriah Erika Norfitriah Erika Norfitriah Eva Nor Jennah Fatimah Maulideya Fatma Kirana Fennita Himawan Fitrian, Muhammad Soni Garcia, Aprilia Greace Natalia Br Tarigan Hamdani, Riky Hapizah, Elvina Hatta, Isnur Hilyatul Auliya Huda Ainani Husada Noor, Zakiah I Made Yudha Dharmawan I Wayan Arya Krishnawan Firdaus Ichrom Nahzi, Muhammad Yanuar Irnamanda D.H., Irnamanda Istiqamah, Andi Jamilatun Nisa Kirana, Fatma Lawrencia Constantika Maulideya, Fatimah Melisa Budipramana, Melisa Miftakhu Rizkiyah Muhammad Arfah Akbar Muhammad Arya Danendra Muhammad Haikal Mulyatim Koeswo Musrifatuttazkiyah, Siti Nadia Febrila Putri Nida, Raihatun Nor Helma Warni Novarina Haryanti Nuril Atqiya Nurrahman, Tri Nurul Fitriyani Dewi Oktiani, Beta Widya Panjaitan, Fransiska Uli Arta Putri, Farah Aida Rahmad Arifin Renie Kumala Dewi Rindang Fitria Ulfa Riska Eddela Rizki Nur Analita Rizky Tania Shafira Afifa Zulkarnain Rosihan Adhani, Rosihan Rudi Febrissa, Mohammad Salsabila Muhtar Sari, Galuh Dwinta Sarifah, Norlaila Setyawardhana, Raden Harry Dharmawan Sherli Diana Sinaga, Gloria Meyana Sity Noormazidah Sonia Dewi Maharani Suhadi Suhadi Tri Putri, Deby Kania Tri Wahyu Sarwiyata Utami, Juliyatin Putri Widodo Widodo Widya Elisabeth Silalahi Winda Aulia Putri Yanuar Agung Priambodo Yusfarani, Mirza Fitria