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Analysis of the Influence of Human Resources Management Practices and Knowledge Management on Employee Performance with Employee Development as a Mediating Variable at PT XYZ In Jakarta Hanifah, Hanifah; Yohana F. Cahya Palupi Meilani
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 4 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/hjgh6805

Abstract

This study aims to analyze the effect of Human Resources Management Practices and Knowledge Management on Employee Performance with Employee Development as a mediating variable at PT XYZ in Jakarta. The method used is quantitative research with Partial Least Square - Structural Equation Modeling (PLS-SEM) technique. Data were collected from 50 respondents who are permanent employees of the company. The results of the study indicate that Human Resources Management Practices do not have a significant effect on Employee Development, while Knowledge Management has a positive and significant effect on Employee Development. Furthermore, Human Resources Management Practices and Knowledge Management have a significant effect on Employee Performance, while Employee Development does not have a significant effect on Employee Performance. Mediation analysis shows that Employee Development is not able to be a significant mediating variable in the relationship between Human Resources Management Practices and Knowledge Management on Employee Performance. This finding indicates that human resource management practices and knowledge management have an important role in improving employee performance, but employee development does not always have a direct impact on improving performance. Therefore, companies need to optimize employee development strategies to be more effective in improving individual performance.   Keywords: Human Resources Management Practices, Knowledge Management
Pengaruh ICT Demands dan ICT Resources Terhadap Job Satisfaction Melalui Work-Family Balance Sebagai Variabel Intervening Pada Perusahaan Beauty industry di PT XYZ Haifa Aghnia; Yohana Cahya F. Palupi Meilani
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.8566

Abstract

                This study aims to analyze the influence of Information and Communication Technology (ICT) Demands and ICT Resources on Job Satisfaction, with Work-Family Balance as a mediating variable, among employees in the beauty industry, particularly at PT XYZ. As digital transformation accelerates, the integration of ICT into daily work operations has significantly altered employees' work dynamics, including their work-life balance and Job Satisfaction. In this context, ICT Demands refers to the pressures and expectations caused by the use of technology, while ICT Resources represent the available support such as training, infrastructure, and access to adequate digital tools. Using a quantitative approach, data were collected from 150 active employees at PT XYZ who regularly engage with ICT in their job roles. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess the relationships among the variables. The findings reveal that ICT Demands has a significant negative impact on both Work-Family Balance and Job Satisfaction, whereas ICT Resources have a significant positive effect on these outcomes. Furthermore, Work-Family Balance was found to be a significant mediator in the relationships between ICT-related factors and Job Satisfaction.
LEADERSHIP BEHAVIORAL DEVELOPMENT OF MILLENNIAL LEADERS AS A CHANGE AGENT IN THE DIGITAL TRANSFORMATION ORGANIZATION Ardi, Ardi; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8668

Abstract

The digital transformation era and Industry 4.0 provide ample opportunities for this generation to thrive with their rapid technological adaptation and openness to new ideas. This research examines millennial leadership behavioral development to enable them to effectively become change agents in digital organizations, using the case study of William Tanuwijaya at Tokopedia. Through a review of literature from international sources during 2020-2023, this study discusses millennial leadership theories and change management, highlighting the urgency and importance of adaptive leadership capable of managing change in the face of digital organizational challenges. The research findings indicate that millennial leadership styles vary according to organizational contexts. Millennials are confronted with change management, where organizational readiness to adapt is critical to success. Adaptive leadership, a key strategy in managing change, is crucial. Through William Tanuwijaya's leadership at Tokopedia, millennial leadership characteristics prioritizing social and environmental issues, sustainability, and the implementation of sustainable values are evident, alongside collaboration with the government to create an inclusive environment and focus on innovation and digital transformation in the economy. Leaders like William Tanuwijaya start by building teams consisting of celebrities or public figures in Indonesia to promote Tokopedia and strengthen the company's image while formulating the company's vision and initiatives, motivating employees, overcoming obstacles such as improving work efficiency, implementing successful minor changes, ensuring smooth change integration, and making change an integral part of the organizational culture and system.
LEADING LEARNING IN THE 21ST CENTURY: CHALLENGES AND STRATEGIES Sitorus, Denny S. P.; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8736

Abstract

This study aims to find out the challenges faced by educational leaders in learning in the 21st century and explore various effective strategies to overcome them. Rapid technological advances, diverse student populations, and evolving educational paradigms, educational leaders face various challenges in improving learning outcomes. The method used is through a comprehensive review of relevant literature and empirical studies. The results of the study indicate that various strategies are needed for effective leadership in the 21st century, including visionary leadership, collaborative approaches, innovative pedagogy, and continuous professional development. Successful leadership initiatives and have a positive impact on learning outcomes in the context of modern education. Ultimately, this article contributes to the ongoing discourse on educational leadership and provides insights and recommendations for educational leaders, policymakers, and practitioners to navigate the complexities of leading learning in the 21st century.
Dukungan Organisasi dan Keterikatan Karyawan Terhadap Kinerja Pegawai PT. ABC [Organizational Support and Employee Attachment to Employee Performance of PT. ABC] Andi Muhammad Sabilillah Tahir; Yohana F. Cahya Palupi Meilani
Feedforward: Journal of Human Resource Vol. 5 No. 2: September 2025
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v5i2.10283

Abstract

This study aims to determine the influence of organization support and employee engagement on waste management, which is currently a serious problem facing Indonesia. PT. ABC, a waste management company, currently faces complex challenges in achieving business success amidst a constantly changing environment. One critical factor is employee performance, which is influenced by organizational support and employee engagement levels. This paper highlights the importance of organizational support and employee engagement on employee performance at PT. ABC. The analysis shows that strong organizational support can improve employee performance, while high employee engagement drives employees to achieve their best results. This contributes to the achievement of company goals and the continued success of the waste management industry in Indonesia. Abstrak Bahasa Indonesia: Penelitian bertujuan untuk mengetahui tinjauan pustaka yang mendasari dukungan organisasi dan keterikatan kerja terhadap kinerja Pengelolaan sampah menjadi salah satu masalah serius yang dihadapi Indonesia saat ini. PT. ABC sebagai salah satu perusahaan pengelolaan sampah saat ini tengah menghadapi tantangan kompleks dalam mencapai kesuksesan bisnis di tengah dinamika lingkungan yang terus berubah. Salah satu faktor penting adalah kinerja karyawan, yang dipengaruhi oleh dukungan organisasi dan tingkat keterlibatan karyawan. Makalah ini menyoroti pentingnya dukungan organisasi dan employee engagement terhadap kinerja karyawan di PT. ABC. Hasil analisis menunjukkan bahwa dukungan organisasi yang kuat dapat meningkatkan kinerja karyawan, sementara employee engagement yang tinggi mendorong karyawan mencapai hasil terbaik. Hal ini memberikan kontribusi pada pencapaian tujuan perusahaan dan berkelanjutan kesuksesan industri pengelolaan sampah di Indonesia.
CLINICIAN’S VIEW ON THE IMPORTANCE OF RADIOLOGY REPORT IN THEIR DAILY PRACTICE Astawa, Gregorius Adista Enrico; Meilani, Yohana F. Cahya Palupi
JURNAL WIDYA MEDIKA Vol. 8 No. 2 (2022): October
Publisher : FAKULTAS KEDOKTERAN UNIVERSITAS KATOLIK WIDYA MANDALA SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/jwm.v8i2.3952

Abstract

Bacground: A radiology report is a medicolegal document and formal communication between a radiology radiologist and referring physician/clinician. The failure of radiologists to communicate good quality reports often occurs in the process of patient diagnosis. This study aims to determine the clinician’s view on the importance of radiology reports in patient management of their daily practice in Papua and West Papua. Method: One hundred and eighty-four general practitioners and internship doctors answered an online questionnaire distributed randomly. Forty-five indicators assessed the accessibility to radiology reports, the importance of radiology reports, attached clinical information, clinician satisfaction, structure, and content of radiology reports. This study has seven variables with six paths tested using the Structural Equation Modeling (PLS-SEM) analysis method based on Partial Least Squares based using SmartPLS. Result: Data analysis showed that radiology reports, clinical information, clinician satisfaction, and structure of radiology reports had a positive and significant effect on patient management, while accessibility and content of radiology reports had no significant effect on patient management. Conclusion: Clinicians thought the radiology report was an important medical document that has a role in patient management of their daily practice.
Peranan Musyawarah Guru Mata Pelajaran (MGMP) Sebagai Organisasi Pembelajar terhadap Peningkatan Kompetensi Guru Bidang Studi Ambarita, Erika; Meilani, Yohana F. Cahya Palupi; Wanasida, Albert Surya
SUKMA: Jurnal Pendidikan Vol. 6 No. 2 (2022)
Publisher : Yayasan Sukma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32533/06206.2022

Abstract

The teacher community in an educational unit is needed by teachers, because it is a place for learning to organize in teaching materials and improving the quality of teaching carried out in the classroom which automatically has an impact on increasing the compe- tence of the teachers themselves. Sharing information about the latest things in the world of education will increase the knowledge of teachers in this group of organizations. This study aims to obtain information about the role of the Subject Teacher Consultation (MGMP) in improving the competence of teachers in the field of English studies in the teaching and learning process in the classroom. This study is a descriptive analysis of the number of English teachers in the West Jakarta I MGMP as many as 133 people who are the pop- ulation in this study. Sampling using random sampling technique so that the number of samples obtained as many as 54 teachers. Primary data is used in this study, which means that data are obtained directly from the respondents. The results of the study for data analysis used the average formula (mean). The research instru- ment used a Likert scale. The results showed that with the involvement of teachers as members of the English Subject Teacher Consultation community, it was very useful  to  improve  the  competence  of  teaching  English in the classroom, with the aim that students could un- derstand and master the teaching material presented by the teacher. 
Model Theory of Reasoned Action with Digital Literacy as a Supporting Factor in Digital Driven Indonesian MSMEs PANJAITAN, Andry Manodotua; SUDIBJO, Niko; MEILANI, Cahya Palupi
International Journal of Environmental, Sustainability, and Social Science Vol. 4 No. 6 (2023): International Journal of Environmental, Sustainability, and Social Science (Nov
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v4i6.930

Abstract

This research aims to determine the influence of attitude toward behavior, subjective norms and digital technology literacy on intention to adopt digital technology, as well as its influence on digital technology use behavior in MSMEs that use technology in Indonesia. A total of 532 samples were used in this research by testing using SEM PLS analysis. The test results stated that the hypothesis raised was accepted. By having digital literacy, MSME owners or leaders can increase awareness of changes in market competition so they can formulate clear digital transformation goals in their business. By having digital literacy, MSME owners or leaders are able to use digital technology not only for marketing but can also be used to innovate and develop business.
Pengaruh Kepuasan Kerja Terhadap Turnover Intention Cabin Crew Maskapai X dengan Organizational Commitment dan Intent to Stay Sebagai Variabel Mediasi [Effect of Job Satisfaction on Turnover Intention of Airline Crew on X Airline with Organizational Commitment and Intent to Stay as the Mediating Variable] Tantrianto, Yogie; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 1 No. 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3414

Abstract

This study was conducted to determine the effect of job satisfaction on the turnover intention of airline crew on X airline with organizational commitment and intent to stay as the mediating variable. This study uses a quantitative method, using convenience sampling technique to determine the sample of airline X airline cabin crew throughout Indonesia who are still actively contracted and working for airline X, this airline is under the auspices of PT Lion Mentari Airlines. There were 85 cabin crew whose data were successfully collected through a questionnaire distributed on google form. The data that has been collected is processed with PLS SEM using program SmartPLS software. The results showed that job satisfaction has an influence on organizational commitment, organizational commitment has an influence on intent to stay, job satisfaction has an influence on turnover intention, and job satisfaction has an influence on turnover intention of airline crew cabin X with organizational commitment and intent to stay as the mediating variable. The managerial implication of this research suggests that airline X can make efforts to improve cabin crew job satisfaction in order to increase organizational commitment and intent to stay and reduce the turnover intention of cabin crew.BAHASA INDONESIA ABSTRACT:Penelitian ini dilakukan untuk mengetahui pengaruh kepuasan kerja terhadap turnover intention cabin crew maskapai X dengan organizational commitment dan intent to stay sebagai variabel mediasi. Penelitian ini menggunakan metode kuantitatif, dengan menggunakan teknik convenience sampling untuk penentuan sampel kepada para cabin crew maskapai penerbangan X di seluruh Indonesia yang masih aktif dikontrak dan bekerja di maskapai penerbangan X. Maskapai ini berada di bawah naungan PT Lion Mentari Airlines. Terdapat 85 cabin crew yang berhasil dikumpulkan datanya melalui kuesioner yang disebar dengan google form. Data yang telah dikumpulkan diolah dengan alat statistik PLS-SEM dengan program SmartPLS. Hasil penelitian menunjukkan bahwa kepuasan kerja memiliki pengaruh terhadap organizational commitment, organizational commitment memiliki pengaruh terhadap intent to stay, kepuasan kerja memiliki pengaruh terhadap turnover intention, dan kepuasan kerja memiliki pengaruh terhadap turnover intention cabin crew maskapai penerbangan X dengan organizational commitment dan intent to stay sebagai variabel mediasi. Implikasi manajerial dari penelitian ini disarankan maskapai X dapat melakukan upaya untuk meningkatkan kepuasan kerja cabin crew supaya dapat meningkatkan organizational commitment dan intent to stay serta mengurangi tingkat turnover intention dari cabin crew.
Kinerja Karyawan Studi Pada Bank X [Employee Performance at Bank X] Anggarian, Inga; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 1 No. 2: September 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i2.4255

Abstract

The purpose of this study was to determine the effect of caring climate, affective commitment, job satisfaction on employee performance at Bank X in Jakarta and Tangerang. This research is a quantitative research with descriptive method, the data used is primary data with survey data collection techniques using an online questionnaire Google Form using a Likert scale to 150 respondents who are employees of Bank X in Jakarta and Tangerang. Data processing using SPSS 26.0 software. This study has four hypotheses tested that are valid and reliable. This study shows that a caring climate has a positive effect on job satisfaction (H1), a caring climate has no positive effect on affective commitment (H2), a caring climate has no positive effect on performance (H3), job satisfaction has a positive effect on affective commitment (H4), job satisfaction work has a positive effect on performance (H5), affective commitment has no positive effect on performance (H6), caring climate has no indirect effect on performance through mediation of affective commitment (H7), and job satisfaction has a positive effect on performance by mediating affective commitment (H8) at Bank X in Jakarta and Tangerang. The contribution of this research provides input for banking managers in improving employee performance through job satisfaction which is built from a caring climate and affective commitment.BAHASA INDONESIA ABSTRACT:Tujuan dari penelitian ini untuk mengetahui pengaruh iklim peduli, komitmen afektif, kepuasan kerja terhadap kinerja karyawan pada Bank X di Jakarta dan Tangerang. Penelitian ini merupakan penelitian kuantitatif dengan metode deskriptif, data yang digunakan adalah data primer dengan teknik pengumpulan data survei menggunakan kuesioner online Google Form menggunakan skala Likert kepada 150 responden yang merupakan karyawan Bank X di Jakarta dan Tangerang. Penggolahan data menggunakan software SPSS 26.0. Penelitian ini memiliki empat hipotesis yang diuji bersifat valid dan reliable. Penelitian ini menunjukkan bahwa iklim peduli berpengaruh positif terhadap kepuasan kerja (H1), iklim peduli tidak berpengaruh positif terhadap komitmen afektif (H2), iklim peduli tidak berpengaruh positif terhadap kinerja (H3), kepuasan kerja berpengaruh positif terhadap komitmen afektif (H4), kepuasan kerja berpengaruh positif terhadap kinerja (H5), komitmen afektif tidak berpengaruh positif terhadap kinerja (H6), iklim peduli tidak berpengaruh tidak langsung terhadap kinerja melalui mediasi komitmen afektif (H7), dan kepuasan kerja berpengaruh  positif terhadap kinerja dengan mediasi komitmen afektif (H8) pada Bank X di Jakarta dan Tangerang. Kontribusi penelitian ini memberi input bagi pengelola perbankan dalam meningkatkan kinerja karyawan melalui kepuasan kerja yang dibangun dari iklim peduli dan komitmen afektif.
Co-Authors Albert Surya Wanasida Alexandra Felicia Tanawa Ambarita, Erika Andi Muhammad Sabilillah Tahir Andi Muhammad Sabilillah Tahir Angelina, Inez Angelina, Sylvia Anggarian, Inga Anindhira Shinta Ardi Ardi Ardi Ardi Ardi Ardi Arya Ganesha Sutantio Astawa, Gregorius Adista Enrico Berlianto, Margaretha Pink Canoy, Jr., Leonardo M. Chelsia Ernes Christine Febriana Sitorus Cornelius Danu Kurniawan Daniel Ong Kim Kui Della Edelweiss Manalu Dennison Laurensius Mulya Elvitriana Intan Novita Elvitriana Intan Novita Eny Rochmatulaili Erric Raymond Tatimu Erric Raymond Tatimu Evita Charolina Ginting Faiza Husnayeni Nahar Fetty Asmaniati Gabriela Lintang Cristandy Gitarja, Widasari Sri Hadi Cahyadi HADI CAHYADI Haifa Aghnia hanifah hanifah Hanifah Hanifah Hans Christian O Harianto, Teh Hendri Eka Jaya Putra Hutabarat, Zoel Ian Nurpatria Suryawan Ian Nurpatria Suryawan Ika Suhartanti Darmo Inez Angelina Innocentius Bernarto, Innocentius Isana Sri Christina Meranga Iwan Setiawan Jeremy Jovanie Owen Karina Natalie Kuntjoro Lala Palupi Santyaputri, Lala Palupi Leonardo M. Canoy, Jr Leonardo M. Canoy, Jr Manalu, Della Edelweiss Maria, Hesti Martinus Maudy Marsaka Mega Irene Agustina Meranga, Isana S.C Myrza Rahmanita Nagan, Natalia Niputu Evelyna Devi Ariana Nurbaeti Nurbaeti Oki Hermawati Panjaitan, Andry M. Pramono, Rudy Puan Maharani Putrapandowo, Habie Purwokusumo Putri, Indah Wira Putu Ayu Novita Putu Ayu Novita Qonita, Widya Richard Tobing Rinto Rain Barry Ronald Ronald Ronald Suryaputra Ronnie Resdianto Masman Sabrina Sabrina Sahat Simanjuntak Sahat Simanjuntak Selvi Esther Suwu, Selvi Esther Shaquila Salsabil Sinaga, Windy Saroh Siswaty, Donna Shandra Sitorus, Denny S. P. Sri Anggreani Magdalena Sitohang Steven Widjaja Sudibjo, Niko Suharto, Bernadus Freddy Tandiarak, Agustinus Tantrianto, Yogie Tobias Kristianto Trisha Alya Rahmi Veronica Sinaga William Marvincent Tan William Marvincent Tan Wuisan, Dewi Yohana F Yugopuspito, Pujianto