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PERBANDINGAN NILAI BUDAYA KARYAWAN HOTEL DI SEMINYAK DAN UBUD Made Arya Astina; Anak Agung Gede Wijaya
Jurnal Ilmiah Hospitality Management Vol 10 No 1 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.742 KB) | DOI: 10.22334/jihm.v10i1.161

Abstract

The research on this tourism human resource is titled Comparison of Employee Culture value hotels in Seminyak and Ubud. This research is a quantitative study conducted in two tourist destinations in Bali namely Seminyak and Ubud area. Data collection techniques are carried out by distribution of polls, and literature studies. The research period will be held in August 2019 – October 2019. As for the research subject specified is a number of each of the 60 employees of the hotel in both areas. Seminyak and Ubud area were chosen as the location of the research with several considerations: 1) Seminyak and Ubud are the main tourist destinations in Bali, 2) The growth of the number of hotels in both regions is equally fast, 3) the culture owned by hotel employees In Seminyak and Ubud need to be analyzed for product development (service). The theory used in the study was the cultural value theory of Hofstede. Angket (questionnaire) used to refer to VSM (Value Survey Mudule) developed by Hofstede. Since the province of Bali relies on the tourism sector for its region's major income, the research is important because human resources are an important component of the service. This research resulted in several findings on the similarities and differences in the value of hotel employees ' culture in Seminyak and Ubud areas.
Nilai kearifan lokal bali pada karyawan hotel di kabupaten badung Made Arya Astina; Komang Shanty Muni Parwati
Jurnal Ilmiah Hospitality Management Vol 11 No 2 (2021)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (369.161 KB) | DOI: 10.22334/jihm.v11i2.185

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Penelitian tentang sumber daya manusia pariwisata ini berjudul Nilai Kearifan Lokal Bali pada Karyawan Hotel di Kabupaten Badung. Penelitian ini merupakan penelitian kualitatif yang dilakukan di daerah tujuan wisata di Bali yaitu daerah Badung. Teknik pengumpulan data dilakukan dengan penyebaran angket, dan studi kepustakaan. Periode penelitian akan dilaksanakan pada bulan Juni 2020 – Desember 2020. Adapun subjek penelitian yang ditentukan adalah sejumlah 100 karyawan hotel di Kabupaten Badung. Kabupaten Badung dipilih sebagai lokasi penelitian dengan beberapa pertimbangan: 1) Badung merupakan kabupaten yang paling pesat pertumbuhan pariwisatanya di Bali, 2) Pertumbuhan jumlah hotel di daerah ini relative pesat, 3) Budaya yang dimiliki karyawan hotel di Kabupaten Badung perlu dianalisis untuk pengembangan produk (pelayanan). Teori yang digunakan dalam penelitian ini adalah teori nilai budaya dari Hofstede. Angket (kuesioner) yang digunakan merujuk kepada VSM (Value Survey Mudule) yang dikembangkan oleh Hofstede. Mengingat provinsi Bali mengandalkan sektor pariwisata untuk penghasilan utama daerahnya, maka penelitian ini penting dilakukan karena sumber daya manusia merupakan komponen yang penting dalam sebuah pelayanan. Penelitian ini menghasilkan beberapa informasi tentang nilai kearifan lokal pada karyawan hotel di Kabupaten Badung.
POTENTIAL ANALYSIS AND DEVELOPMENT STRATEGY FOR COMMUNITY-BASED SUSTAINABLE TOURISM IN LANGGAHAN VILLAGE, KINTAMANI I Wayan Kiki Sanjaya; Made Arya Astina
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, dan Pendidikan Vol. 2 No. 2 (2023): January
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v2i2.565

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Langgahan Village is one of the villages in the Kintamani area, Bali which has a variety of tourism potential. However, currently, only one destination is being developed in the village, namely Pelisan Waterfall. The purposes of this study are to identify and map the tourism potential in Langgahan Village to be developed as a sustainable tourism destination based on community-based tourism (CBT). This research was conducted by using a qualitative descriptive research approach. Data were collected through observation, interviews, and literature study. The interview involved the Head of Langgahan Village, the Head of the Tourism Awareness Group, tourists, and tourism industry players. Data analysis was carried out using SWOT analysis, the results of which were described objectively and clearly. The results of the analysis show that Langgahan Village has the potential for natural and cultural tourism but does not have the potential for man-made tourism. The natural tourism potential in Langgahan Village is the Pelisan waterfall, orange and coffee plantations, and pine forests. While the potential for cultural tourism owned by Langgahan Village is the Melukat ceremony and religious and customary ceremonies. This potential can be developed by implementing CBT-based strategies, namely (1) involving the entire community in planning, developing, and managing tourism in Langgahan Village, (2) organizing tourism training for the community, (3) developing promotional media by optimizing social media and media. other digital services, (4) involving other parties in promoting, such as travel agents, (5) improving infrastructure and access to Langgahan Village, and (6) drafting regulations or regulations to protect natural and cultural resources.
PEMANFAATAN ZACHMAN FRAMEWORK DALAM PENGEMBANGAN BLUEPRINT SISTEM INFORMASI LEMBAGA SERTIFIKASI USAHA PARIWISATA Ni Wayan Rena Mariani; I Made Sudjana; Made Arya Astina
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, dan Pendidikan Vol. 2 No. 2 (2023): January
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v2i2.635

Abstract

Enterprise Architecture Planning (EAP) sebuah metode untuk membangun arsitektur enterprise. EAP pada umumnya digunakan dengan beberapa jenis framework. Salah satu framework tersebut adalah Zachman Framework. Framework ini merupakan struktur dalam menggambarkan arsitektur detail dari enterprise. Penelitan ini membahas pemanfaatan zachman framework dalam pengembangan blueprint sistem informasi Lembaga Sertifikasi Usaha Pariwisata (LSUP). LSUP merupakan perpanjangan tangan dari Komite akreditasi Nasional (KAN) dan Kementerian Pariwisata dan ekonomi kreatif dalam memastikan standarisasi usaha pariwisata di Indoensia. Dalam melaksanakan tugasnya LSUP memerlukan sistem informasi untuk mengelola data sertifikasi usaha pariwisata yang distandarisasi. Pengembangan Blueprint Sistem Informasi LSUP menggunakan 7 komponen dari 36 Komponen yang disusun dari 6 Abstraksi dan 6 Perspektif. Komponen yang digunakan adalah 2 komponen dari perspektif Planner, 2 komponen dari perspektif owner dan 3 komponen dari perspektif designer. Blueprintt ini menggambarkan Identifikasi kebutuhan data, analisis value chain, bagan alir sistem, identifikasi teknologi pendukung, entity Relationship diagram, Data flow diagram, dan rancangan interface untuk sistem informasi LSUP.
The value of bali's local wisdom on hotel employees in badung regency Made Arya Astina
Journal of Business on Hospitality and Tourism Vol 7, No 3 (2021): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.536 KB) | DOI: 10.22334/jbhost.v7i3.286

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The island of Bali is famous as one of the most popular tourist destinations in the world. Thus, the development of Bali tourism from year to year is strongly influenced by various factors. Culture becomes an important factor for tourists choosing Bali as their preferred tourist destination. In order to support the tourism, the human resource also becoming the significant aspect that need to be taken into account. Given the importance of the role of human resources in the tourism sector, especially in the hospitality subsector, this study analyzed the value of Bali's local wisdom among star hotels in Badung regency. this study also wanted to find out how the phenomenon of local wisdom value in Bali, especially in Badung regency. Identification of the value of local Balinese wisdom is expected to gain contribution of ideas and thought in human resource development to the hospitality sub-sector in Bali in general, and Badung Regency in particular. Through literature studies and questionnaire consisted of  34 questions to measure the six cultural dimension such as Power Distance, Individualism vs. Collectivity, Masculinity vs. Femininity, Uncertainty Avoidance, Long-term orientation vs. Short-term orientation, and Indulgence vs. Restraint, the data then analysed through the VSM (value survey module) developed. The results shows that Badung regency’s star hotels’ employees have a culture with a high level of collectivism, shows a low power distance value, tend to have Feminine culture, have a culture with a relatively low level of Uncertainty Avoidance
ANALISIS VARIABEL TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPATHY PADA DEPARTEMEN FRONT OFFICE GUNA PENINGKATAN KEPUASAN PELANGGAN Di HARRIS HOTEL DENPASAR I Wayan Kiki Sanjaya; Made Arya Astina; I Ketut Muliadiasa; Asmawih Asmawih; Mita Purnamasari
Jurnal Manajemen Dirgantara Vol 16 No 1 (2023): Jurnal Manajemen Dirgantara, Juli 2023
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v16i1.915

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Penelitian ini bertujuan untuk menganalisa kepuasan tamu di Harris Hotel terhadap kualitas pelayanan yang diterapkan oleh pihak Front Office serta untuk mengetahui tingkat pelayanan yang sudah diberikan kepada konsumen. Teknik pengumpulan data yang digunakan adalah dengan melakukan dokumentasi dan juga penyebaran kuisioner dengan 20 butir pertanyaan kepada 40 orang responden yaitu tamu yang menginap di Harris Hotel Denpasar dengan menggunakan teknik pengambilan sampel adalah non probability sampling (accidental sampling). Pengumpulan data menggunakan angket berdasarkan Skala Likert yang telah teruji validitas dan reliabilitasnya. Teknik analisis data yang digunakan pada penelitian ini adalah Uji T yang berdasarkan hasil analisis data diperoleh adanya penguatan variabel tangible, reliability, responsiveness, assurance, empathy yang terkait sangat erat dengan kepuasan pelayanan di kantor depan Harris Denpasar, sisanya dipengaruhi oleh faktor lain
Workshop Kurikulum Merdeka di SMK Singamandawa Made Arya Astina; Ketut Tri Budi Artani; Helmy Syakh Alam
Jurnal Abdi Masyarakat Vol. 3 No. 2 (2023): Jurnal Abdi Masyarakat
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jam.v3i2.60

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Dihasilkannya lulusan yang kompeten dan berdaya saing unggul dari Sekolah Menegah Kejuruan (SMK) masih menjadi tantangan bagi sebagian lembaga pendidikan kejuruan yanga ada. Lulusan yang berkualitas akan lahir dari lembaga pendidikan yang memiliki kurikulum pendidikan yang berkualitas. Penerapan kurikulum merdeka merupakan salah satu upaya pemerintah untuk dapat menyediakan tenaga kerja terampil sesuai degan kebutuhan dunia nyata. Implementasi Kurikulum Merdeka memerlukan perencanaan yang sistematis, termasuk dibutuhkannya kegiatan pelatihan atau workshop yang membahas implemetasi Kurikulum Merdeka. Kolaborasi Universitas Primakara dengan Institut Pariwisata dan Bisnis Internasional dalam kegiatan Pengabdian kepada Masyarakat (PkM) dalam bentuk worshop review kurikulum ini menjadi kubutuhan bagi SMK Singamandawa. Melelaui penyelenggaraan workshop dengan metode ceramah, tanya jawab, dan diskusi ini, seluruh materi yang terkait Kurikulum Merdeka dapat diterima dengan baik oleh para peserta, dalam hal ini para guru. Workshop yang dalam pelaksanaannya melibatkan tiga narasumber ini berhasil memberikan pengetahuan dan wawasan baru terkait implementasi Kurikulum Merdeka di SMK Singamandawa. Hasil baik ini dibuktikan melalui hasil penyebaran kuesioner yang dilakukan pada akhir sesi workshop. Hasil dari penyebaran kuesioner menunjukan materi yang disajikan para narasumber sesuai dengan kebutuhan para guru. Para guru juga merasa puas dan mengapresiasi cara penyajian materi dari para narasumber.   Graduating competent and highly competitive students from Vocational High Schools (SMK) is still become a challenge for some existing vocational education institutions. Qualified graduates will be produced from educational institutions that have a quality educational curriculum. The implementation of Kurikulum Merdeka is one of the government's efforts to provide skilled labor in accordance with real world needs. Implementation of Kurikulum Merdeka requires systematic planning, including the need for training activities or workshops that discuss the implementation of the Independent Curriculum. Primakara University's collaboration with the Institute of Tourism and International Business in Community Service (PkM) activities in the form of a curriculum review workshop is a necessity for Singamandawa Vocational School. By holding workshops using lecture, question and answer and discussion methods, all material related to Kurikulum Merdeka was well received by the participants, in this case the teachers. The workshop, which involved three resource persons, succeeded in providing new knowledge and insight regarding the implementation of Kurikulum Merdeka at Singamandawa Vocational School. This good result was proven through the results of distributing questionnaires at the end of the workshop session. The results of distributing the questionnaires showed that the material presented by the resource persons was in accordance with the needs of the teachers. The teachers also felt satisfied and appreciated the way the material was presented by the resource persons.
LITERASI SAHAM KARYAWAN HOTEL BERBINTANG DI KAWASAN SANUR Komang Shanty Muni Parwati; Firlie Lanovia Amir; Made Arya Astina; Utik Kuntariati
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 2 No 1: Januari 2022
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v2i1.1203

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Literasi saham adalah kegiatan sosialisasi dan pembelajaran tentang saham yang dilakukan oleh Institut Pariwisata dan bisnis Internasional kepada umum dan civitas akademi. Dalam kegiatan memberikan literasi, Galeri Investasi Institut Pariwisata dan Bisnis International bekerjasama dengan MNC Securitas. Tujuan penulisan ini yang pertama adalah untuk membahas bagaimanakah literasi saham yang diberikan pada karyawan hotel berbintang di sekitar Kawasan wisata Sanur. Tujuan yang kedua adalah menjelaskan manfaat berinvestasi saham, dan peluang meningkatkan kesejahteraan secara financial. Metode penelitian yang dipakai pada penelitian ini menggunakan kajian literatur textbook, beberapa situs terkait, postingan sosial media, website, dan artikel. Hasil dari kegiatan ini menunjukkan bahwa gallery investasi memiliki peran penting dalam literasi saham di IPB Internasional, yang mencakup bimbingan, kegiatan memberikan literasi finasial terutama investasi saham, menyediakan bahan pustaka, serta sebagai media promosi. Kegiatan in diharapkan mampu menciptakan pemahaman yang lebih baik terkait investasi finansial bagi para pekerja di industry hospitality.
The animo Timpag people in the development of tourism villages in Bali I Wayan Kiki Sanjaya; Gede Yoga Kharisma Pradana; I Gusti Ayu Praminatih; Made Arya Astina; I Ketut Muliadiasa
Journal of Applied Sciences in Travel and Hospitality Vol. 7 No. 2 (2024): JASTH: Journal of Applied Sciences in Travel and Hospitality
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasth.v7i2.161-177

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The goal of this study is to identify possible areas for tourism development in Tabanan Regency, Bali namely in Timpag Village. In Tabanan, It’s a relatively new tourist destination. The success of other tourists villages in Bali seem to inspire the Timpag villagers to enhance their tourism potential. This research aims to reveal the factors that make Timpag villagers interested in building a tourist village and inventory the tourism potential. Therefore, the sample is those selected in Timpag village by purposive sampling. The research was conducted using qualitative methods. Data was gathered through observations and literature reviews. Each data set was analyzed using qualitative techniques. This research found that animo as a social interest is an important factor in the development of tourist villages. The research findings indicate that: First, the Timpag people are eager to develop the village’s tourism potential and have shown social solidarity by prioritizing the creation of tourist infrastructures. Many forms of tourism solidarity were not caused by the role of the pokdarwis. The tourism animo has become a huge internal factor for the Timpag people for their tourism village; Second, Timpag Village has potential for natural tourism, cultural tourism, ecotourism, and special interest tourism. It has developed based on capital and social commitment based on their tourism animo. Some of the tourism potential hasn’t developed optimally due to the lack of support from pokdarwis, resistance from some Timpag communities, and lack of local government assistance for tourism development in Timpag village. 
Kajian Beban Kerja pada Industri Perhotelan I Wayan Kiki Sanjaya; I Made Arya Astina; I Ketut Muliadiasa; Gusti Ayu Praminatih
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1171

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This research is motivated by the gap in the front office department team in carrying out their duties. The reality of complaints from guests due to the check-in and check-out process taking too long, as well as unfulfilled guest requests for previously booked rooms, does not seem to be in accordance with management's expectations. The purpose of this study was to analyze the workload of the receptionist/GSA, bellboy/BSA, telephone operator, and guest relation officer (GRO) at The Haven Seminyak Bali. The research conducted at The Haven Seminyak Bali used quantitative analysis techniques (descriptive statistics), consisting of workload analysis and workforce needs analysis. In obtaining data to support this research, interview techniques, questionnaire techniques, and documentation were used. The results of the study showed that the number of employees was insufficient to carry out the workload so that there was a shortage of employees in that section. As a result, when conditions are busy, severe conditions that are not ideal for working occur.
Co-Authors -, Ni Made Dwi Wulan setyawati Alam , Helmy Syakh Alam, Helmy Syakh Amir, Firlie Lanovia Anak Agung Gede Wijaya Arik Agustina Arini, Ni Nyoman Arnawa , I Gusti Made Suka Artani , Ketut Tri Budi Arun Suwi Arianty, A.A. Ayu Asmawih Asmawih Benedict, Maverick Paulus Calvin Valentino Moehianto Darma Putra , I Nyoman Denok Lestari Eka Sudarmawan, I Wayan Gede Eka Wahyu, Gede Eka Gede Yoga Kharisma Pradana Gede Yoga Kharisma Pradana GUSTI AYU PRAMINATIH Helmy Syakh Alam Hum, M. I Gusti Ayu Eka Suwintari I Gusti Ayu Praminatih I Ketut Muliadiasa I Ketut Muliadiasa I Ketut, Sutapa I Made Hadi Purnantara I Nengah Subadra I Nyoman Sudiarta I Nyoman Sudiarta I Wayan Diana Putra Adnyana I Wayan Eka Sudarmawan I Wayan Eka Sudarmawan I Wayan Kiki Sanjaya I Wayan Kiki Sanjaya Ida Bagus Nyoman Krisna Prawira Yuda Indra Galih Setia Wati Juniantari, Putu Dewi Kadek Ayu Ekasani Ketut Tri Budi Artani Ketut Tri Budi Artani Ketut Tri Budi Artani Ketut, Ketut Linda Yupita Luh Eka Susanti Mita Purnamasari Muliadiasa, I Ketut Muliadiasa, Ketut Ni Luh Gde Sari Dewi Astuti Ni Made Rinayanthi Ni Nyoman Arini Ni Putu Isha Aprinica Ni Putu Putri Widyaningsih Ni Wayan Rena Mariani Parwati, Komang Shanty Muni Pramana, Ngakan Putu Agung Tresna Praminatih , Gusti Ayu Praminatih, I Gusti Ayu Pramudito, Sabrina Jocelyne Pratama, I Nengah Yoga Putra , Ida Bagus Wijaya Dharma Putu Sabda Jayendra Sanjaya, I Wayan Kiki Saputra, I Made Arya Yudha Sari, Ni Ketut Devina Subadra, I Nengah Sudarmawan, I Wayan Eka Sudjana, I Made Suradnyana, I Kadek Lugra TATI NURHAYATI Utik Kuntariati Wati, Indra Galih Setia Widyaningsih, Ni Putu Putri Wulan Sari, Wulan Yudistira, I Gusti Ngurah Bagas