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ANALYSIS OF OBE-BASED ASSESSMENT IMPLEMENTATION AT PRIMAKARA UNIVERSITY Alam, Helmy Syakh; Astina, Made Arya; Artani, Ketut Tri Budi
Erudio Journal of Educational Innovation Vol 12, No 1 (2025): Erudio Journal of Educational Innovation
Publisher : Faculty of Administrative Science, Universitas Brawijaya

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Abstract

This study examines the implementation of Outcome-based Education (OBE) principles in assessment practices at Primakara University. OBE emphasizes achieving specific learning outcomes through practical application and deep understanding, preparing students for real-world challenges. The research analyses exam questions from the academic year 2023-2024 to assess alignment with OBE principles, utilizing theories such as Bloom's Taxonomy, Constructivism, and Authentic Assessment. Findings reveal a predominant focus on higher-order thinking skills (HOTS) in assessment questions, particularly in project-based and case-study formats. Recommendations include enhancing alignment with educational goals and optimizing assessment strategies to foster deeper learning and competency development.
Piala Asia Wanita U-17 AFC 2024 : Pemanfaatan Lapangan Bali United Training Center Untuk Promosi Wisata Pantai Purnama-Gianyar ( Studi Akun Instagram @AfcAsiancup ) Yuda, Ida Bagus Nyoman Krisna Prawira; Widyaningsih, Ni Putu Putri; Arini, Ni Nyoman; Subadra, I Nengah; Sanjaya, I Wayan Kiki; Astina, Made Arya; Ekasani, Kadek Ayu
Bali Journal of Hospitality, Tourism and Culture Research Vol. 1 No. 2 (2024): MARKETING IN THE TOURISM AND HOSPITALITY SECTOR @ Bali Journal of Hospitality,
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.12662776

Abstract

Penelitian ini bertujuan untuk memahami bagaimana pemanfaatan lapangan bali united training center sebagai media promosi dan bagaimana komentar netizen di akun Instagram @AFCASIAN CUP di Pantai purnama gianyar. Penelitian ini menggunakan metode kualitatif dimana data sekunder melalui pengumpulan data komentar netizen di akun Instagram @AFCASIANCUP dan di analisis menggunakan analisis konten. Penelitian ini menemukan bahwa lapangan bali united training center siap untuk digunakan dalam ajang kegiatan olahraga selain sepak bola untuk meningkatkan citra pariwisata olahraga di Bali, pengikut dari akun Instagram @AFCASIANCUP sangat melihat lingkungan yang ada di lapangan bali united training center, mereka melihat bahwa lapangan ini adalah lapangan satu satunya yang di level asia yang memiliki lapangan di tepi Pantai Purnama Gianyar. terbatas pada pemanfaatan lapangan apa saja yang diambil selain pertandingan sepak bola dalam melakukan promosi dan mempertahankan dalam meneruskan masukan masukan positif untuk mengelola lapangan tersebut. Kedepannya, diperlukan juga admin Instagram dari pemerintah provinsi dan pemerintah dinas pariwisata gianyar untuk membantu promosi karena saat ini belum ada membuat postingan tentang promosi sport event  apa saja yang bisa di lakukan di lapangan bali united training center  selain pertandingan sepak bola.  
Penerapan Standard Operating Procedure Room Service di Mandapa a Ritz-Carlton Reserve Yudistira, I Gusti Ngurah Bagas; Astina, Made Arya; Hum, M.
Jurnal Studi Perhotelan dan Pariwisata Vol. 2 No. 2 (2024): Maret
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jspp.v2i2.3248

Abstract

Purpose: The purpose of this study is to find out what obstacles occur during Room Service services and to find out the implementation of the Standard Operating Procedure (SOP) at Mandapa A Ritz-Carlton Reserve.Research methodology: This study uses primary and secondary data through observation and interviews. Data was collected by observing 5 staff at In Villa Dining regarding the Standard Operating Procedure (SOP) at Mandapa A Ritz-Carlton Reserve.Results: Based on the observation results, there are two Standard Operating Procedures: Telephone Service Assistance (TSA) with 31 work instructions (29 always carried out, 2 not always), and Entering Guest's Villa with 16 work instructions (15 always carried out, 1 never carried out).Conclusions: This study concludes that there are two Standard Operating Procedures (SOPs) implemented in Room Service, namely SOP Telephone Service Assistance (TSA) and SOP Entering Guest's Villa. Most of the instructions in both SOPs have been carried out properly by the staff. However, there are some instructions that are not always or never carried out optimally due to situational conditions and guest preferences.Limitations: This study has limitations in the scope of observation which is limited to one specific time and place, so it cannot describe the application of SOPs as a whole in various operational conditions and different locations.Contributions: This research makes a real contribution in understanding the level of SOP implementation in Room Service and identifying obstacles faced in the field. The results of this study are expected to be input for hotel management in improving service quality through evaluation and improvement of SOPs that are more adaptive to the needs and situations in the field.Keywords: Hambatan, Penerapan, Room Service, Standard Operating Procedure (SOP).How to Cite: Yudistira, I. G. N. B., Astina, M. S., & Hum, M. (2024). Penerapan standar operating procedure room service di mandapa a Ritz-Cartlon Reserve. Jurnal studi perhotelan dan pariwisata, 2(2), 87-97.
Workshop Pembuatan Video Pembelajaran Berbasis Kompetensi bagi Instruktur LPK di Kota Denpasar Pramudito, Sabrina Jocelyne; Susanti, Luh Eka; Arun Suwi Arianty, A.A. Ayu; Astina, Made Arya; Eka Sudarmawan, I Wayan
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 5, No 3 (2025): Abdira, Juli
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v5i3.779

Abstract

Vocational Training Centre (Lembaga Pelatihan Kerja/LPK) are educational institutions that prepare skilled workers through a series of competency-based training programs. In Denpasar City, the delivery of engaging training materials that meet the needs of the younger, more visually-oriented generation still faces challenges, including the lack of innovative and relevant learning media, as well as limited technological skills among LPK instructors. This community service activity aims to improve the quality of learning through a workshop on creating competency-based learning videos for LPK instructors. The method involved presentations and hands-on practice in video production, including scriptwriting, video shooting, and basic editing. The results showed that each workshop participant successfully produced a simple learning video and gained a comprehensive understanding of the video-making process. Therefore, this workshop has significantly contributed to enhancing the quality of competency-based learning that is adaptive to the development of the digital era and the demands of the workforce.
PELATIHAN VIDEO PEMBELAJARAN BAGI INSTRUKTUR SEKOLAH PERHOTELAN BALI DAN GURU SMK DUTA BANGSA -, Ni Made Dwi Wulan setyawati; Sudarmawan, I Wayan Eka; Astina, Made Arya
Sewagati Vol. 4 No. 1 (2025): Sewagati
Publisher : Fakultas Teknik dan Informatika Universitas PGRI Mahadewa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59819/sewagati.v4i1.4823

Abstract

This article presents the results of community service activities conducted by the authors' team due to the need for digital-based learning media to respond to the learning needs of Gen Z students. This activity aims to enhance the competencies of instructors and teacher in creating educational videos using the CapCut application. The activity was held at Bali Film School and attended by 15 participants from Bali Hospitality School and SMK Duta Bangsa. The workshop covered content planning, filming techniques, and video editing processes. Evaluations through questionnaires indicated that most participants were very knowledgeable or knowledgeable in using CapCut, although some specific features still required further explanation. The workshop results showed an improvement in participants' skills in utilizing digital technology for education. This activity is expected to support digital transformation in the education sector and improve teaching quality.
PROGRAM BEDAH RUMAH DI DESA BAN KECAMATAN KUBU, KARANGASEM Linda Yupita; Ketut Tri Budi Artani; Made Arya Astina; I Wayan Diana Putra Adnyana
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 2: Juli 2025
Publisher : Bajang Institute

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Abstract

Ketersediaan hunian layak masih menjadi tantangan di sejumlah wilayah perdesaan di Bali, terutama bagi keluarga prasejahtera yang tinggal dalam kondisi rumah yang tidak memenuhi standar kelayakan dasar. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kualitas tempat tinggal melalui program bedah rumah berbasis gotong royong di Dusun Bunga, Desa Ban, Kecamatan Kubu, Kabupaten Karangasem. Kegiatan dilaksanakan oleh tim dosen dengan pendekatan partisipatif tanpa keterlibatan mahasiswa. Metode pelaksanaan meliputi survei dan asesmen kondisi rumah, perancangan teknis perbaikan, penggalangan dana dan material, hingga pelaksanaan fisik secara bergotong royong dengan warga, aparat desa, serta dukungan Yayasan Angel Hearts Bali melalui mekanisme crowdfunding. Sasaran kegiatan adalah rumah milik Bapak Komang Madia, seorang kepala keluarga prasejahtera yang menempati rumah sangat tidak layak. Hasil kegiatan menunjukkan perubahan signifikan pada aspek fisik rumah seperti atap, lantai, ventilasi, dan sanitasi. Dampak sosial berupa peningkatan kenyamanan, kesehatan, dan harga diri penerima manfaat, serta tumbuhnya solidaritas dan semangat kolektif warga dalam proses pembangunan. Kegiatan ini membuktikan bahwa intervensi berbasis komunitas yang sederhana namun terstruktur dapat menghasilkan perubahan nyata dan layak untuk direplikasi di wilayah lain
Pengaruh Fasilitas terhadap Kepuasan Pelanggan Suradnyana, I Kadek Lugra; Astina, Made Arya
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 4 No. 2 (2025): Jurnal Ilmiah Pariwisata dan Bisnis Februari 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v4i2.935

Abstract

Tamu di Muda Living Bungalow Ubud menilai tempat tersebut sebagai tempat yang baik untuk melarikan diri dari rutinitas sehari-hari, dengan fasilitas lengkap yang mudah dijangkau dan tidak terlalu jauh dari pusat kota. Namun, terdapat keluhan terkait kurangnya informasi dan komunikasi yang efektif, masalah parkir yang rumit, serta masalah lingkungan dan kebersihan. Keluhan-keluhan ini mencakup absennya pelat pintu atau logo yang jelas untuk mengidentifikasi lokasi, kendala bahasa Inggris yang menghambat komunikasi, dan respons yang kurang memadai terhadap pertanyaan tamu. Masalah parkir juga menjadi sorotan, terutama bagi tamu yang membawa mobil. Sementara itu, keluhan mengenai lingkungan dan kebersihan mencakup keberadaan semut dan serangga yang mengganggu pengalaman tamu, kondisi fisik bangunan yang tidak sesuai dengan gambar, serta masalah privasi dan kebisingan dari hewan-hewan di sekitar properti. General Manager Muda Living, Leny Dwijayanti, mengakui perlunya perbaikan fasilitas untuk meningkatkan kepuasan tamu. Hasil penelitian ini adalah menunjukkan fasilitas umum seperti gym dan spa mendapat penilaian sangat baik, sementara aspek kenyamanan kasur dan fungsi fasilitas kamar dinilai kurang baik. Manajemen perlu mempertahankan standar tinggi fasilitas umum dan fokus pada peningkatan kualitas fasilitas kamar dan restoran. Observasi juga konsisten dengan wawancara, di mana masalah parkir dan kebersihan lingkungan menjadi perhatian utama manajemen, dengan langkah-langkah konkret yang diambil untuk memperbaiki area yang dikeluhkan pelanggan. Pelatihan rutin untuk staf Housekeeping juga dianggap penting dalam menjaga kualitas fasilitas. Kesimpulannya, perbaikan terus-menerus pada fasilitas yang kurang memuaskan dan pemeliharaan rutin pada fasilitas yang sudah baik akan meningkatkan kepuasan pelanggan secara keseluruhan di Muda Living Bungalow Ubud. Guests at Muda Living Bungalow Ubud rate the place as a good place to escape from daily routine, with complete facilities that are easy to reach and not too far from the city center. However, there are complaints regarding the lack of information and effective communication, complicated parking problems, and environmental and hygiene problems. These complaints include the absence of clear door plates or logos to identify the location, English language barriers that hinder communication, and inadequate responses to guest questions. Parking problems are also a highlight, especially for guests who bring cars. Meanwhile, complaints regarding the environment and cleanliness include the presence of ants and insects that disrupt the guest experience, the physical condition of the building does not match the image, as well as privacy and noise issues from animals around the property. Muda Living Bungalow Ubud General Manager, Leny Dwijayanti, acknowledged the need to improve facilities to increase guest satisfaction. The results of this research show that public facilities such as the gym and spa received very good ratings, while aspects of mattress comfort and the function of room facilities were rated less well. Management needs to maintain high standards of public facilities and focus on improving the quality of room and restaurant facilities. Observations were also consistent with interviews, where parking issues and environmental cleanliness were management's primary concerns, with concrete steps taken to improve areas of customer complaint. Regular training for Housekeeping staff is also considered important in maintaining the quality of facilities. In conclusion, continuous improvement of unsatisfactory facilities and routine maintenance of existing facilities will increase overall customer satisfaction at Muda Living Bungalow Ubud.
Pengaruh Kualitas dan Harga Makanan terhadap Kepuasan Tamu Benedict, Maverick Paulus; Astina, Made Arya; Sudiarta, I Nyoman
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 4 No. 4 (2025): Jurnal Ilmiah Pariwisata dan Bisnis April 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v4i4.955

Abstract

Seiring dibukanya penerbangan internasional, berbagai usaha pariwisata mulai terlihat bergeliat. Hotel dan restoran merupakan usaha pariwisata yang terlihat jelas kebangkitannya setelah sekian lama harus berjuang bertahan hidup selama pandemi yang lalu. Begitu banyaknya usaha pariwisata yang bermunculan merespon kondisi yang mulai membaik ini sehingga menimbulkan persaingan yang kian sengit. Maka dari itu, guna menghadapi keadaan tersebut, pengusaha harus dapat mengambil keputusan yang cepat dan tanggap agar usaha yang diciptakannya dapat berjalan dengan baik. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh kualitas dan harga makanan terhadap kepuasaan pelanggan yang ada di Restoran Karang, Holiday Inn Bali Sanur. Metode penelitiian yang dipakai adalah pendekatan kuantitatif berbentuk penelitian lapangan dengan teknik pengumpulan data yang dipakai yaitu kuesioner dan dokumentasi, serta menggunakan teknik pengambilan sampel kuota sampling. Hasil penelitian memaparkan bahwa kualitas makanan berdampak negatif dan signifikan pada kepuasan tamu, sedangkan harga berdampak positif dan signifikan pada tingkat kepuasan tamu. Pada penelitian ini variabel kualitas makanan dan harga pada kepuasan tamu memiliki kontribusi sebesar 18% sedangkan sisanya 82% dijelaskan oleh variabel lain yang tidak diteliti di dalam model kepuasan tamu di Restoran Karang, Holiday Inn Bali Sanur. As international flights opened, tourist ventures began to look up. Hotels and restaurants are clearly seen as a tourist enterprise in their wake after such a long struggle to survive the last pandemic. The sheer number of tourist businesses that have sprung up to respond to this emerging condition has led to more competition. Thus, in order to cope with such circumstances and circumstances, a businessman must be able and quick and resourceful in making decisions so that his established efforts can thrive. The purpose of this study is to analyze the impact of quality and price on the customers' satisfaction at the Karang Restaurant, Holiday Inn Bali Sanur. The method of research used is a quantifiable, field-based approach with data collection techniques of questionnaires and documenting, and using sampling sampling samples samples sampling samples. Studies have shown that the quality of food has a negative and significant impact on guest satisfaction, while prices have a positive and significant impact on the level of guest satisfaction. In this study variables of food quality and price for guest satisfaction have an 18% contribution while the rest is 82% explained by other unstudied variables in the guest satisfaction model at the Karang Restaurant, Holiday Inn Bali Sanur.
Pengaruh Gaji dan Lingkungan Kerja terhadap Kinerja Karyawan Pramana, Ngakan Putu Agung Tresna; Astina, Made Arya; Wahyu, Gede Eka
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 4 No. 4 (2025): Jurnal Ilmiah Pariwisata dan Bisnis April 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v4i4.956

Abstract

Pariwisata merupakan salah satu sektor yang cukup penting dalam perekonomian sebagian masyarakat Indonesia, khususnya di Bali. Pariwisata Bali saat ini masih belum sepenuhnya pulih karena dampak pandemi covid yang lalu. Pandemi Covid-19 berdampak secara langsung kepada perekonomian masyarakat Bali yang banyak kehilangan pekerjaan. Fenomena yang terjadi di hotel Nandini Jungle Resort & Spa adalah banyak karyawan yang bekerja di sini mengeluh tentang gaji yang diberikan dan lingkungan kerja yang tidak sesuai untuk bekerja. Penelitian ini bertujuan untuk mengetahui pengaruh Gaji dan Lingkungan Kerja terhadap Kinerja Karyawan di Nandini Jungle Resort & Spa. Penelitian ini dilakukan pada bulan Februari – Mei tahun 2023. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik pengumpulan data menggunakan alat penelitian berupa kuesioner dengan teknik rumus slovin dan mendapatkan 55 responden. Hasil penelitian menunjukan bahwa terdapat pengaruh positif dan signifikan secara parsial antara gaji terhadap kinerja karyawan, terdapat pengaruh positif dan signifikan antara lingkungan kerja terhadap kinerja karyawan dan terdapat pengaruh positif dan signikan secara simultan antara gaji dan lingkungan kerja terhadap kinerja karyawan di Nandini Jungle Resort & Spa. Tourism is one sector that is quite important in the economy of some Indonesian people, especially in Bali. Bali tourism is currently still not fully recovered due to the impact of the last covid pandemic. The Covid-19 pandemic has had a direct impact on the economy of the Balinese people who have lost a lot of jobs. The phenomenon that occurs at the Nandini Jungle Resort & Spa hotel is that many employees who work here complain about the salary they are given and the work environment that is not suitable for work. This study aims to determine the effect of salary and work environment on employee performance at Nandini Jungle Resort & Spa. This research was conducted in February - May 2023. The research method used was a quantitative approach with data collection techniques using a research tool in the form of a questionnaire using the slovin formula technique and obtaining 55 respondents. The results showed that there was a partial positive and significant influence between salary on employee performance, there was a positive and significant influence between work environment on employee performance, and there was a positive and significant simultaneous influence between salary and work environment on employee performance at Nandini Jungle Resort & Spa.
STRATEGI PENGELOLAAN SUMBER DAYA MANUSIA BERBASIS KEBERLANJUTAN DI USAHA PARIWISATA BALI Made Arya Astina; I Ketut Muliadiasa; I Wayan Eka Sudarmawan; I Wayan Kiki Sanjaya
Journal of Innovation Research and Knowledge Vol. 5 No. 1: Juni 2025
Publisher : Bajang Institute

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Abstract

Penelitian ini bertujuan untuk mengidentifikasi strategi pengelolaan sumber daya manusia (SDM) berbasis keberlanjutan pada usaha pariwisata di Bali. Pendekatan penelitian ini menggunakan metode kualitatif dengan pengumpulan data melalui penyebaran kuesioner, wawancara mendalam, dan dokumentasi terhadap pelaku usaha pariwisata. Hasil penelitian menunjukkan bahwa strategi pengelolaan SDM diarahkan pada peningkatan kompetensi melalui pelatihan berkelanjutan, penguatan nilai-nilai budaya lokal, serta penerapan praktik kerja ramah lingkungan. Strategi ini terbukti berkontribusi dalam meningkatkan kinerja usaha dan mendukung terciptanya pariwisata berkelanjutan di Bali.
Co-Authors -, Ni Made Dwi Wulan setyawati Alam , Helmy Syakh Alam, Helmy Syakh Amir, Firlie Lanovia Anak Agung Gede Wijaya Arik Agustina Arini, Ni Nyoman Arnawa , I Gusti Made Suka Artani , Ketut Tri Budi Arun Suwi Arianty, A.A. Ayu Asmawih Asmawih Benedict, Maverick Paulus Calvin Valentino Moehianto Darma Putra , I Nyoman Denok Lestari Eka Sudarmawan, I Wayan Gede Eka Wahyu, Gede Eka Gede Yoga Kharisma Pradana Gede Yoga Kharisma Pradana GUSTI AYU PRAMINATIH Helmy Syakh Alam Hum, M. I Gusti Ayu Eka Suwintari I Gusti Ayu Praminatih I Ketut Muliadiasa I Ketut Muliadiasa I Ketut, Sutapa I Made Hadi Purnantara I Nengah Subadra I Nyoman Sudiarta I Nyoman Sudiarta I Wayan Diana Putra Adnyana I Wayan Eka Sudarmawan I Wayan Eka Sudarmawan I Wayan Kiki Sanjaya I Wayan Kiki Sanjaya Ida Bagus Nyoman Krisna Prawira Yuda Indra Galih Setia Wati Juniantari, Putu Dewi Kadek Ayu Ekasani Ketut Tri Budi Artani Ketut Tri Budi Artani Ketut Tri Budi Artani Ketut, Ketut Linda Yupita Luh Eka Susanti Mita Purnamasari Muliadiasa, I Ketut Muliadiasa, Ketut Ni Luh Gde Sari Dewi Astuti Ni Made Rinayanthi Ni Nyoman Arini Ni Putu Isha Aprinica Ni Putu Putri Widyaningsih Ni Wayan Rena Mariani Parwati, Komang Shanty Muni Pramana, Ngakan Putu Agung Tresna Praminatih , Gusti Ayu Praminatih, I Gusti Ayu Pramudito, Sabrina Jocelyne Pratama, I Nengah Yoga Putra , Ida Bagus Wijaya Dharma Putu Sabda Jayendra Sanjaya, I Wayan Kiki Saputra, I Made Arya Yudha Sari, Ni Ketut Devina Subadra, I Nengah Sudarmawan, I Wayan Eka Sudjana, I Made Suradnyana, I Kadek Lugra TATI NURHAYATI Utik Kuntariati Wati, Indra Galih Setia Widyaningsih, Ni Putu Putri Wulan Sari, Wulan Yudistira, I Gusti Ngurah Bagas