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Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai di Rumah Sakit Umum Daerah Mamuju Wanda Wanda; Chalid Imran Musa; Ikhwan Maulana Haeruddin; Agung Widhi Kurniawan; Rezky Amalia Hamka
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 2 No. 2 (2024): April : Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v2i2.768

Abstract

This research aims to determine the influence of workload and work environment on employee performance at the Mamuju Regional General Hospital. The type of research used is quantitative. The sample in this study was 40 nurses as respondents. Data analysis used multiple linear regression equations and hypothesis verification using the t test, F test and coefficient of determination (R²) using the Statistical Package for Social Science (SPSS). The results of this research are that workload (X1) has a negative effect on employee performance at the Mamuju Regional General Hospital. Work Environment (X2) has a positive and significant effect on employee performance at the Mamuju Regional General Hospital. Workload (X1) and work environment (X2) significantly influence the performance of Mamuju regional public hospital employees.
Pengaruh Motivasi Kerja, Kemampuan Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Telkom Akses Makassar Muh. Ryan Hidayat Muhsini; Abdi Akbar; Agung Widhi Kurniawan; Chalid Imran Musa; Rezky Amalia Hamka
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 2 No. 2 (2024): April : Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v2i2.788

Abstract

This study aims to determine how the influence of work motivation, work ability, and work environment on employee performance. The number of samples used was 79 employees. Data collection was carried out using interview, observation and questionnaire methods. The data analysis technique used is multiple linear regression analysis using Statistical Product and Service Solution (SPSS). The results of this study indicate that the quality of motivation (X1) partially has a positive and significant effect on employee performance. Ability (X2) partially provides a positive and significant influence on employee performance. The work environment (X3) partially does not have a significant effect. And simultaneously the three independent variables have a significant effect on employee performance..
Come as You Are: Socialization and Inclusive Access to Sustainable National Health Insurance Program M. Ikhwan Maulana Haeruddin; Chalid Imran Musa; Burhanuddin; Nur Fauziah Musfira; Hikmah Hiromi
Economics and Business Journal (ECBIS) Vol. 4 No. 6 (2026): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i6.642

Abstract

The National Health Insurance (JKN) program, administered by BPJS Kesehatan, represents a strategic policy of the Indonesian government aimed at achieving inclusive and sustainable access to healthcare services. Although enrolment rates continue to rise, the utilization of BPJS Kesehatan services still exhibits significant regional variation. Most prior research has focused on aspects such as participant satisfaction, service quality, and program implementation evaluation, whereas studies specifically examining the public's decision-making process regarding the use of BPJS Kesehatan services remain relatively limited. Furthermore, few studies have integrated socialization as a determinant of healthcare utilization behaviour within the framework of the Theory of Planned Behaviour (TPB). Therefore, this study aims to analyse the influence of BPJS Kesehatan socialization—both direct and indirect—on the public's decision to use BPJS Kesehatan services in Makassar, while interpreting the findings through the TPB perspective, which encompasses attitude, subjective norms, and perceived behavioural control. This study employs a quantitative approach utilizing an explanatory research design and path analysis. The study population consists of Makassar residents registered as active BPJS Kesehatan participants. The sample comprises 100 respondents selected via purposive sampling. Data were collected using a structured questionnaire based on a five-point Likert scale and analysed using descriptive statistics, validity and reliability tests, classical assumption tests, and path analysis. Test results indicate that all research instruments are valid and reliable, with Cronbach’s Alpha values ​​exceeding 0.70, making them suitable for testing the empirical model. The results demonstrate that direct socialization has a positive and significant influence on the public's decision to use BPJS Kesehatan, with a path coefficient of β = 0.521 (p < 0.001), while indirect socialization also exerts a positive and significant influence, with a path coefficient of β = 0.317 (p < 0.001). These findings indicate that face-to-face communication, outreach sessions, consultations with staff, and direct interactions are more effective than information dissemination via mass media or digital channels. The coefficient of determination (R² = 0.612) reveals that both forms of socialization explain 61.2% of the variation in the public's decision to use BPJS Kesehatan. From the perspective of the Theory of Planned Behaviour (TPB), socialization plays a role in shaping positive attitudes toward the benefits of BPJS Kesehatan, reinforcing social norms that support service usage, and enhancing public perceptions regarding ease of access and the ability to utilize available health services. These three aspects simultaneously drive the formation of the decision to use BPJS Kesehatan. This study contributes theoretically by extending the application of TPB to the context of health policy and public services in Indonesia. Practically, the findings yield an empirical model that can serve as a basis for formulating sustainability strategies for the JKN program—specifically through strengthening community-based socialization, improving public health literacy, and developing more participatory public communication. Furthermore, this study developed the BPJS Utilization Decision Scale (BUDS) as an instrument to measure the determinants of public decisions regarding the use of BPJS Kesehatan in a more comprehensive manner.
I STILL HAVEN'T FOUND WHAT I'M LOOKING FOR: THE GAP BETWEEN CORPORATE SUSTAINABILITY CLAIMS AND ENVIRONMENTAL ACTION M. Ikhwan Maulana Haeruddin; Hikmah Hiromi; Rahmawati Rahmawati; Chalid Imran Musa; Muhammad Akhsan Tenrisau; A.M. Fadli Mappisabbi
Jurnal Manajemen Vol 6, No 2 (2026): Agustus
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.89899

Abstract

Abstract: Greenwashing has emerged as a critical challenge in contemporary sustainability communication, particularly as organizations face increasing pressure to demonstrate environmental responsibility. Although sustainability encompasses interconnected environmental, social, and economic dimensions, corporate communication frequently emphasizes environmental narratives without being supported by substantive organizational action. This discrepancy creates a communication–action gap in which sustainability claims may be exaggerated, selective, misleading, or inconsistent with actual corporate practices. This conceptual study examines greenwashing as a form of sustainability communication that can distort stakeholder perceptions and undermine the principles of transparency, accountability, and corporate responsibility. Greenwashing may occur through advertising, marketing campaigns, sustainability reports, symbolic environmental imagery, and selective disclosure of sustainability-related information, whereby organizations highlight limited environmental initiatives while obscuring practices that generate substantially greater environmental impacts. Such communication not only risks misleading consumers and other stakeholders but may also weaken trust in corporate sustainability claims and impede broader efforts to address climate change and environmental degradation. By positioning greenwashing within the broader sustainability communication discourse, this study highlights the importance of consistency between corporate rhetoric, disclosed information, and substantive organizational action. This conceptual study adopts a narrative literature review and critical conceptual analysis. Scholarly literature addressing greenwashing, sustainability communication, corporate sustainability, environmental claims, and stakeholder accountability is examined and synthesized to identify recurring conceptual patterns, clarify the communication–action gap, and develop an integrated framework for understanding greenwashing as a form of sustainability communication. The study further emphasizes that credible sustainability communication requires transparency, balanced disclosure, verifiable evidence, and alignment between communicated commitments and measurable outcomes. Understanding this communication–action gap is therefore essential for strengthening corporate accountability and ensuring that sustainability communication contributes meaningfully to sustainable development rather than functioning primarily as an instrument of corporate image management.Keywords: Greenwashing, Sustainability Communication, Corporate Sustainability, Environmental Claims, Corporate Accountability, Communication–Action Gap
Innovation Transformation Based on a Sustainable Digital Ecosystem at PT Pegadaian: Based on an Interdisciplinary Literature Review Muhammad Zaky Athari Ihsan; Chalid Imran Musa; Uhud Darmawan Natsir
International Humanity Advance, Business & Sciences Vol 4 No 1 (2026): July
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/ijhabs.v4i1.1125

Abstract

This study aims to examine innovation transformation at PT Pegadaian through a literature review approach with a sustainability perspective. The primary focus of the study is how Pegadaian integrates digital innovation, gold ecosystem development, and financial inclusion within a sustainable development framework that encompasses economic, social, and governance dimensions. The method used is a qualitative literature review, compiling and analyzing various academic sources, institutional reports, and empirical studies related to digital transformation in the financial sector. The analysis employs an integrative approach combining classical innovation theory, contemporary innovation theory, and perspectives on sustainability and socio-technical systems. The findings indicate that Pegadaian is undergoing a transformation toward a platform-based financial ecosystem model that has the potential to create sustainable value through the integration of digital services, enhanced financial inclusion, and strengthened organizational governance. However, this transformation also faces structural challenges such as digital system fragmentation, human resource capability gaps, data security risks, and the potential for digital exclusion of certain community groups. This study emphasizes that sustainable innovation at Pegadaian requires not only the adoption of technology but also the restructuring of organizational systems, cross-actor collaboration, and the strengthening of governance. The results of the study indicate that Pegadaian is undergoing a transformation toward a platform-based financial ecosystem model that has the potential to create sustainable value through the integration of digital services, increased financial inclusion, and strengthened organizational governance. However, this transformation also faces structural challenges such as digital system fragmentation, human resource capability gaps, data security risks, and the potential for digital exclusion of certain community groups. This study confirms that sustainable innovation at Pegadaian requires not only the adoption of technology, but also the restructuring of organizational systems, collaboration across stakeholders, and the strengthening of governance grounded in ethics and inclusivity.