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Population Activation Service Through Digital Civil Identification App Mutaqin, Fatwa; Kurniawan, Angga; Tri Andoyo, Syuban; Khumayah, Siti; Wulandari, Sri
Asian Journal of Social and Humanities Vol. 3 No. 1 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i1.382

Abstract

Digital population identity is a government innovation for the digitization of population documents as stated in the Minister of Home Affairs Regulation No. 72 of 2022 concerning standards and specifications for hardware, software and electronic identity card forms as well as the implementation of digital population identity. This study describes the quality of population activation services through the IKD application. The type of research used is empirical which is descriptive with a qualitative approach, primary data research data sources and secondary data. Data collection techniques through observation, interviews and documents. Data analysis techniques use data reduction, data recitation and conclusion research. The quality of service in this study uses the theories of Parasuraman, Zeithaml, and Berry (2013:23), namely tangibles, reability, responsivess, assurance and empathy. The result of this research is that the quality of IKD services is not optimal, as seen from the tangibles dimension (realized) in the infrastructure and facilities of IKD services and there are still obstacles, namely in the IKD activation procedure due to limited public knowledge.
PENDAMPINGAN MANAJEMEN PRODUKSI DAN BRANDING PRODUK USAHA UMKM TELOGO WUNGU DESA SUMBER GEDE LAMPUNG TIMUR Darmayanti, Elmira Febri; Nusantoro, Jawoto; Kurniawan, Angga; Wahyuningrum, Aprilia; Anwar, Khairil
SINAR SANG SURYA Vol 9, No 2 (2025): Agustus 2025
Publisher : UM Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/sss.v9i2.4520

Abstract

Program ini bertujuan memberikan pemahaman dan kesadaran tentang pentingnya manajemen produksil agar UMKM Telogo Wungu dapat meningkatkan kapasitas produksinya secara berkala, dan meningkatkan branding produk UMKM Telogo Wungu sehingga dapat mejangkau seluruh pasar, baik nasional maupun internasional. Kegiatan melibatkan 15 anggota Kelompok Wanita Tani, dilakukan melalui observasi, sosialisasi, pelatihan, pendampingan, dan evaluasi. Dua pelatihan diselenggarakan: pertama tentang manajemen produksi dan desain kemasan, kedua tentang pemasaran digital dan branding. Teknologi produksi ditingkatkan melalui inovasi berupa mesin produksi, sementara pemasaran dioptimalkan melalui website dan media sosial. Hasil menunjukkan peningkatan kapasitas produksi sebesar 187%, pengetahuan manajemen produksi naik 41,67%, 40% peserta dapat mendesain kemasan, dan pengetahuan pemasaran digital meningkat 36%. Website dan media sosial berhasil memperluas jangkauan bisnis, termasuk tampilnya profil di halaman pertama Google. Program ini memberikan dampak positif bagi pengembangan UMKM dan mendukung pencapaian SDGs terkait terkait kemiskinan, pekerjaan layak, dan pertumbuhan ekonomi.
Peningkatan Pemasaran Produk Kreatif dengan Kemandirian Keuangan Septiani, Ana; Al Amin, Muhammad Ridho; Kurniawan, Angga; Rahayu, Sri Retnaning; Editya, Dimas Bagus; Fuadi, Slamet
SINAR SANG SURYA Vol 9, No 2 (2025): Agustus 2025
Publisher : UM Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/sss.v9i2.4521

Abstract

The purpose of this activity is to increase financial independence for the majority of residents in Sidodadi Village. The methods applied in this activity are demonstration and direct practice. In this mentoring, there are several activities carried out, namely demonstrations and direct practice on how to make decorative lamps from glass bottles by the presenter, and mentoring in marketing the product. Training is conducted face-to-face and accompanied online. The final session of this activity was filled with material related to the type of activity and provided knowledge and understanding in marketing creative products to increase financial independence. The activities carried out have provided results with indicators that participants understand the empowerment of potential in marketing creative products and managing their own financial independence so that they can innovate the products that will be developed
Implementasi SILCARE sebagai Solusi Logistik Digital bagi UMKM Kota Batam Hernando, Luki; Permatasari, Ririt Dwiputri; Bora, M. Ansyar; Kurniawan, Vinsensius Fendy; Puspita Sari, Amanda; Erica; Kurniawan, Angga; Siagian, Teddy Elfvaro; Abdullah, Hisyam Ma'wa
Jurnal SOLMA Vol. 14 No. 3 (2025)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v14i3.19965

Abstract

Background: Kegiatan pengabdian kepada masyarakat ini bertujuan mengimplementasikan aplikasi SILCARE (Sistem Logistik Cerdas) sebagai solusi logistik digital bagi pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di Kota Batam. Latar belakang kegiatan ini adalah tantangan signifikan yang dihadapi UMKM dalam proses distribusi barang yang masih dilakukan secara manual, minimnya literasi digital, serta tingginya biaya logistik yang berdampak pada daya saing. Metode pelaksanaan dilakukan melalui pendekatan partisipatif dan pelatihan langsung kepada 10 UMKM, khususnya kelompok KUBE Kriya Enceng Mangsang, dimulai dari sosialisasi, pelatihan penggunaan aplikasi, pendampingan simulasi pengiriman, hingga evaluasi menggunakan pre-test dan post-test. Hasil kegiatan menunjukkan adanya peningkatan signifikan dalam pemahaman dan keterampilan peserta terkait pengelolaan logistik digital menggunakan aplikasi SILCARE. Sebelum pelatihan, pemahaman peserta rata-rata berada pada kisaran 38%–55%, dan meningkat menjadi 74%–90% setelah pelatihan. Secara rinci, pemahaman fungsi SILCARE meningkat 44% (dari 42% menjadi 86%), pengoperasian fitur pesanan meningkat 40% (dari 38% menjadi 78%), pelacakan status pengiriman meningkat 41% (dari 40% menjadi 81%), dan navigasi serta tampilan aplikasi meningkat 35% (dari 55% menjadi 90%). Kesimpulannya, SILCARE terbukti memberikan solusi yang efisien dan terjangkau dalam pengelolaan logistik UMKM, serta memiliki potensi untuk direplikasi pada wilayah lain. Pengembangan lebih lanjut dapat difokuskan pada integrasi fitur tambahan seperti pembayaran digital dan laporan keuangan otomatis.
Do Leadership Style and Organizational Culture Matter for Internal Control Effectiveness? Dianingtyas Sudibyo, Tyagita; Nur Afifah; Kurniawan, Angga
SAJMR : Southeast Asian Journal of Management and Research Vol. 4 No. 1 (2026): Februari
Publisher : Yayasan Putra Adi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61402/sajmr.v4i1.566

Abstract

This study aims to analyze the influence of leadership style and organizational culture on the effectiveness of the internal control system at the Sambas Regency Inspectorate. Using a quantitative approach, the research employed a saturated sampling technique with a total of 34 respondents consisting of inspectors and all employees. Data were collected through questionnaires and analyzed using the SmartPLS program. The results show that: (1) The dominant leadership style applied is participative; (2) Participative leadership style has a positive and significant effect on the effectiveness of the internal control system (p-value 0.041); (3) Organizational culture also has a positive and significant effect on the effectiveness of the internal control system (p-value 0.000); (4) Collectively, leadership style and organizational culture positively influence the effectiveness of the internal control system. These findings emphasize the importance of participative leadership and a supportive organizational culture in strengthening internal control systems within government supervisory institutions.
Analisis Pembiayaan Modal Usaha, Manajemen Keuangan, dan Pendampingan Usaha pada Pengembangan Usaha Nasabah Bank BTPN Syariah Yuliana, Anggun; Febri Darmayanti, Elmira; Kurniawan, Angga
Expensive: Jurnal Akuntansi dan Keuangan Vol. 5 No. 1 (2026): Januari
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/exclusive.v5i1.11113

Abstract

This study aims to analyze the role of working capital financing, financial management, and business assistance in the business development of BTPN Syariah Bank customers in Way Jepara, East Lampung. This research employed a qualitative descriptive method. The population consisted of 200 active customers, and a sample of 67 respondents was determined using the Slovin formula with a 10% margin of error. Data collection techniques included observation, interviews, questionnaires, and documentation. Data analysis followed the Miles and Huberman model: data reduction, data display, and conclusion drawing. The results indicate that working capital financing, financial management, and business assistance contribute positively to the business development of customers, particularly in increasing income, financial independence, and sustainable business growth.
MEASURING THE EFFECTIVENESS OF ELECTRONIC WORD OF MOUTH AND BRAND IMAGE IN SHAPING PURCHASE INTENTION Kurniawan, Angga; Lajuni, Nelson; Tasrim, Tasrim; Putri, Cyntiani; Mufti Hasyim Kurniawan, Ali
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 9 No 4 (2025): December
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/j25485024.y2025.v9.i4.7457

Abstract

This study aims to analyze the effects of Electronic Word of Mouth Effect, Brand Image, and Email Marketing on Purchase Intention in the context of purchasing official MotoGP merchandise. It was conducted among respondents who are members of large motorcycle communities in Indonesia with a high interest in MotoGP, but who never purchased official merchandise. Its data were collected through a questionnaire using a Likert scale and analyzed using the Partial Least Square–Structural Equation Modeling (PLS-SEM) method. The results indicate that the Electronic Word of Mouth Effect has a positive influence on Purchase Intention. The consumers’ recommendations, reviews, and digital communication play an important role in shaping purchase intentions toward MotoGP merchandise. Email Marketing has a positive influence on Purchase Intention, confirming the effectiveness of direct and personalized marketing communication in encouraging purchase interest. Yet, brand Image does not show a significant effect on Purchase Intention. It indicated that the MotoGP brand image has not become a dominant factor for consumers who lack prior purchasing experience. These findings emphasize the importance of optimizing digital marketing strategies based on Electronic Word of Mouth and Email Marketing to enhance consumers’ purchase intentions toward MotoGP merchandise.
Recommending E-Commerce Platforms for MSMEs: A Sentiment Analysis Approach Adiyana, Imam; Kurniawan, Angga; Rahmatika, Alfilia Hilda; Setiono, Nisrina Hanifa; Gumelar, Satya Fajar
Enthusiastic : International Journal of Applied Statistics and Data Science Volume 5 Issue 2, October 2025
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/enthusiastic.vol5.iss2.art8

Abstract

The rapid growth of e-commerce in Indonesia presents significant opportunities for micro, small, and medium enterprises (MSMEs), yet the diversity of marketplace platforms complicates the selection of an optimal sales channel. This study addressed this challenge by developing a data-driven recommendation system based on sentiment analysis of user reviews. Utilizing a dataset of 80,000 reviews scraped from four major platforms on the Google Play Store (Shopee, Tokopedia, Lazada, and Blibli), two classification approaches were implemented and compared: support vector machine (SVM) and long short-term memory (LSTM). Both models demonstrated a competitive performance, enabling effective sentiment categorization. Furthermore, multinomial logistic regression was employed to analyze the influence of key variables rating, number of likes, and marketplace brand on sentiment outcomes. The analysis revealed that Shopee yielded the highest probability of receiving positive reviews (97.82%) and showed no significant association with negative sentiment. Consequently, this study recommends Shopee as the primary platform for MSMEs to enhance their digital presence and sales performance. The primary contribution lies in integrating machine learning-based sentiment analysis with statistical modelling to generate actionable, evidence-based marketplace recommendations for MSMEs.
Digital Reputation Management as a Low-Cost Innovation for MSME Economic Resilience: Evidence from Google Maps Andini, Latifah Nirbita; Kurniawan, Angga
Proceeding ISETH (International Summit on Science, Technology, and Humanity) 2025: Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose: This study aims to analyze the role of Google Business Profile management in building the digital reputation of the Dokter Xiaomi – Servicehpjogja.id MSMEs, with particular emphasis on business visibility, user engagement, and the influence of customer ratings and reviews. Methodology: This research employs a qualitative approach using a descriptive single-case study design. Data were collected from Google Business Profile performance reports during the observation period from September to December 2025, encompassing metrics such as impressions, traffic sources, user interactions, search queries, ratings, and customer reviews. The data were analyzed descriptively by aggregating and interpreting patterns in digital performance indicators. Results: The findings indicate that the business profile generated 11,524 views and 821 interactions, with 35.15% of the views originating from active searches, demonstrating alignment between profile information and user search intent. Furthermore, the Dokter Xiaomi – Servicehpjogja.id MSMEs achieved an average rating of 4.8 out of 5 based on 802 customer reviews, which function as a strong credibility signal and enhance consumer trust and preference. Applications/Originality/Value: The study confirms that integrating local search optimization with systematic customer review management is a low-cost yet effective digital marketing strategy that strengthens the reputation and competitiveness of service-based MSMEs. This research contributes to the digital marketing management literature by providing empirical insights from a micro enterprise context and offers practical guidance for MSMEs in developing sustainable digital reputation management strategies.
Co-Authors Abdullah, Hisyam Ma'wa Adiyana, Imam Agustio, Winaldi Al Amin, Muhammad Ridho Al Amin, Muhammadi Ridho Alya Adilla, Maulani Anas Izzulhaq, Muhammad Andini, Latifah Nirbita Anjani, Lita Anugrah S, Bintang Anwar, Vebby Apriani, Ratna Agil Aprilisa Arum Sari Arya Rahardiansyah, Rifki Asti, Intan Sri Basuki, Demas Emirbuwono Beni Suhendra Winarso Chita Sari, Dewi Darmayanti, Elmira Febri Desvaria, Fitri Dianingtyas Sudibyo, Tyagita Editya, Dimas Bagus Elly Lestari Rustiati Endah Wulantina, Endah Endeh Suhartini Epsilandri Septyarini Erica Estiani, Estiani Fadhilah, Arum Fadli, M. Rafli Febri Darmayanti, Elmira Febriyani, Saras Feby Amara, Citra Restuadi Fertilia Ikashaum Fitriani Fitriani Fitriyaningsih, Nur Frisca, Anandita Fuadi, Slamet Gumelar, Satya Fajar Helfian, Ongky Hernando, Luki Ihsan, Ikhlasul Ihsan, Yogi Nur ikhwana, Ikhwana Irawan, Daffa Iriani, Yani Ismaya, Nita Jawoto Nusantoro Jayanti, Ansri Juitaning Mustika Karina Amanda Savira, Karina Amanda Khairil Anwar Kurniawan, Vinsensius Fendy Kusrini, Kusrini Lajuni, Nelson Latuz Zaroh, Evi Lelawati, Nina Leni Leni Lestari, Nofa Sri Mavianti, Mavianti Meliyana, Friska Mufid, Nisrina Faiza Mufti Hasyim Kurniawan, Ali Mukarim, Rifki Nurul Mutaqin, Fatwa Nedi Hendri, Nedi Nur Afifah Nur Rahman, Zulvie Nur Ruswati, Wahyu Nurlaila, Wahyu Oktarina, Dian Permatasari, Sheny Prameswari, Aurel Sasqia Pramono Pramono Pratama Ilyas, Vickry Pratiwi, Dian Neli Puji Hartono Puspita Sari, Amanda Putri, Cyntiani Putri, Virra Yulian Rahayu, Tri Suci Rahmatika, Alfilia Hilda Rahmawati, Nur Indah Ratih Dyah Puspitasaria Rina Kurniawati Ririt Dwiputri Permatasari RR. Ella Evrita Hestiandari Rudy Syah Putra Ruswanti, Lilis Saketi, Via Dewi Sari, Noviana Wulan Septiana, Ana Septiani, Ana Setiono, Nisrina Hanifa Siagian, Teddy Elfvaro Sihotang, Sudiman Siti Khumayah Sri Retnaning Rahayu, Sri Retnaning Sri Wulandari Sundari, Evi Suyanto Suyanto Tasrim, Tasrim Tatang Shabur Juliantoa Tri Andoyo, Syuban Tyagita Dianingtias Sudibyo Tyagita Dianingtyas Sudibyo Urohmah, Vivi Aulia Wahyuningrum, Aprilia Walimah, Siti Wiyoto Yudha P, Rizal Yudha Pratama, Rizal Yuliana, Anggun Yulita Zanaria, Yulita