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All Journal Jurnal Teknik Jurnal Rekavasi JISI UMJ (Jurnal Integrasi Sistem Industri UMJ) Jurnal Ilmiah Universitas Batanghari Jambi Syntax Literate: Jurnal Ilmiah Indonesia Jurnal INTECH Teknik Industri Universitas Serang Raya RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi Jambura Journal of Electrical and Electronics Engineering Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Jambura Industrial Review (JIREV) Jurnal Abdimas Terapan Journal of International Conference Proceedings Jurnal Pengabdian Pada Masyarakat Jurnal Abdimas Terapan Jurnal Vokasi Sains dan Teknologi JURNAL PENGABDIAN TEKNIK INDUSTRI Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pendidikan Teknik Mesin RADIAL: Jurnal Peradaban Sains, Rekayasa dan Teknologi
Idham Halid Lahay
Universitas Negeri Gorontalo
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Evaluasi Kualitas Pelayanan Menggunakan SERVQUAL dan FUZZY AHP Untuk Meningkatkan Kepuasan Penumpang di Bandara Djalaludin Gorontalo Lahay, Idham Halid; Wolok, Eduart; Yantu, Irwan
Jurnal Teknik Vol 22 No 2 (2024): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v22i2.541

Abstract

Indonesia, as an archipelagic nation, requires an efficient transportation system to support economic mobility and tourism. Djalaludin Airport in Gorontalo plays a pivotal role in facilitating economic and tourism activities within Gorontalo Province. Airport management, involving operators and service users, aims to deliver high-quality services. However, some service aspects still fall short, particularly in physical facility comfort and process efficiency. This study seeks to identify service attributes that need improvement to enhance overall service quality. A quantitative approach was employed, utilizing SERVQUAL analysis based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Data were collected through questionnaires and analyzed using a gap method to measure discrepancies between passenger expectations and perceptions. Attribute prioritization was conducted using Fuzzy AHP to identify key areas for improvement, followed by a fishbone analysis to uncover root causes of the identified issues. The results indicate a service conformity level of 87.61%, but notable negative gaps remain in key attributes, such as air circulation comfort in waiting areas and baggage claim efficiency. Recommendations include increasing air conditioning capacity and optimizing conveyor systems to expedite baggage handling. Improving these core attributes suggests that enhancing service quality at Djalaludin Airport will boost passenger satisfaction and loyalty while supporting sustainable growth in air transportation and tourism sectors in Gorontalo Province.
Pemodelan Supply Chain Resilience Risk Management Menggunakan Metode FMEA Berbasis Macroergonomic Analysis and Design Mohamad, Silvana; Lahay, Idham Halid; Lapai, Yolanda; Fais, Moh. Ainul; Prayogo, LM Fandy
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 10 No. 2 (2024): Desember
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/v10i2.7896

Abstract

PPI Bonto Bahari Bulukumba merupakan sebuah lembaga yang menaungi kapal-kapal perikanan di bawah pengawasan Dinas Perikanan Provinsi Sulawesi Selatan. Selain aktivitas keberangkatan dan tempat perhentian kapal, di PPI juga dipergunakan sebagai tempat pembelian ikan melalui pengepul-pengepul yang telah bekerja sama dengan PPI Bonto Bahari. Aktivitas pengolahan ikan oleh pengepul terbesar berada pada wilayah PPI, sehingga memudahkan pihak pemilik kapal untuk memindahkan ikan-ikan hasil tangkapan. Ikan hasil tangkapan yang diserahkan pada pengepul besar, kemudian dibersihkan dan diantarkan menuju Kota Makassar. Pada proses supply chain, sering mengalami kendala risiko satu diantaranya adalah kualitas ikan yang berubah. Risiko lainnya diidentifikasi menggunakan tahapan SCOR, kemudian penilaian risiko digunakan metode Failure Mode and Effect Analysis, dan mitigasi risiko digunakan metode HOR 2. Seluruh keterkaitan identifikasi, penilaian serta mitigasi dilakukan melalui tahapan Macroergonomic Analysis and Design (MEAD). Hasil mitigasi risiko terpilih adalah pengadaan difungsikan kembali fasilitas pendukung di PPI Bonto Bahari Bulukumba. Supply Chain Resilience sebagai kemampuan sebuah sistem dalam rantai pasok agar kembali ke kondisi normal, digambarkan melalui tahapan MEAD sebagai pendekatan dengan usulan model supply chain resilience risk management.
Analisis Kelelahan Dan Beban Kerja Menggunakan Subjective Self Rating Test Dan NASA-TLX Nurmarifah, Atun; Lahay, Idham Halid; Sunardi
Jurnal Teknik Vol 22 No 2 (2024): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v22i2.526

Abstract

The application of ergonomics in the workplace is one concept that can be done to provide comfort and safety to workers when doing work. This research was conducted on UD workers. Arafat Meubel which is a furniture manufacturing factory. The problem for workers is the number of targets from the company, which causes working time outside the normal working limits and makes workers experience fatigue and excessive workload. This study aims to analyze the level of fatigue and mental workload of workers, and determine the relationship between the two. The methods used are Subjective Self Rating Test to determine the level of fatigue and Nasa-Tlx to determine the level of mental workload, and using the Spearman Rank Test to determine the relationship between fatigue and mental workload. The results obtained from data processing and analysis were that 2 workers experienced high levels of fatigue and 5 workers experienced high levels of mental workload. In addition, there is a relationship between fatigue and mental workload with a correlation coefficient of 0.559, including in the medium relationship category.
Analisis pengukuran kinerja di Mall Pelayanan Publik Bone Bolango menggunakan metode balanced scorecard Nadjamuddin, Difa Nurul Asyifah; Lahay, Idham Halid; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39841

Abstract

Services to the community can be categorized as effective and efficient if the community gets easy service with short, fast, precise and satisfying procedures. However, the reality in the field is not as expected. Therefore, it is very important for the management of the Public Service Mall to evaluate its employees, to improve the quality of services provided to the community. This study aims to analyze and measure the performance of the Bone Bolango Public Service Mall office using the Balanced Scorecard method integrated with the AHP method. Based on the results of performance measurements at the Bone Bolango Public Service Mall using the Balanced Scorecard, the Financial Perspective in 2022 has a budget of Rp. 3,858,495,244 and a budget realization of Rp. 3,207,456,588 and in 2023 have a budget of 3,266,721,230 and a budget realization of Rp. 3,118,145,314
Analisis produktivitas produced water pump menggunakan metode OEE dan FMEA Felisah, Andi Ratu; Uloli, Hendra; Lahay, Idham Halid
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.41289

Abstract

Produced Water is water that is produced from wells along with oil during the production process. Produced water contains soluble and insoluble oil/organics, dissolved solids, and various chemicals used in the production process. The Produced Water Pump functions to push water from the tank to the injection well which is flowed through pipes. The purpose of this study is to determine the productivity of the product water pump using the Overall Equipment Effectiveness (OEE) method which obtained the results at a performance value of 82% where this value did not reach the maximum OEE standard so that further action will be taken immediately in order to get improvements using the Failure Mode and Effect Analysis (FMEA) method with proposed improvements Providing additional training on the importance of routine maintenance and the impact of negligence, Implementing an objective performance appraisal system, Asking workers to make reports after completing maintenance tasks so that workers can find out the history of previous machine maintenance.
Perancangan ulang (Re-Layout) tata letak fasilitas menggunakan metode Systematic Layout Planning (SLP) dan Algoritma Blocplan Laoh, Farid; Lahay, Idham Halid; Darusalam, Jamal
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.41301

Abstract

UMKM Rm. Mas Joko Seafood Lamongan is a micro, small and medium enterprise or also called a home industry that focuses on selling ready-to-eat food. The problem with this UMKM is the layout that is not properly organized. This can be seen from the location of the unstructured facilities because in the production room it only has a road width of approximately 1 meter and can only be passed by two people, each department always collides in the production process, there are also several departments that are not structured and still have quite a lot of alternating current so that the production process is not optimal. The purpose of this study is to improve the layout of the UMKM Mas Joko Seafood Lamongan production process using the SLP (Systematic Layout Planning) and Blocplan methods so that the results are obtained. In the four proposed layouts, there are savings in the distance between work stations using rectilinear, with a significant difference in distance of 665 m in one production.
PERENCANAA PRODUKSI PAVING BLOCK DENGAN MENGGUNAKAN MODEL PROGRAM DINAMIS (DYNAMIC PROGRAMMING) DI CV. SHOHAT GORONTALO. Aan Yetno Maru; Eduar Wolok; Idham Halid Lahay
RADIAL : Jurnal Peradaban Sains, Rekayasa dan Teknologi Vol. 11 No. 2 (2023): RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37971/radial.v11i2.411

Abstract

This current research aimed to plan an optimal and scheduled production to minimize defects in production quantities, excess or shortage of production quantities with minimum costs. The method used was Dynamic Progamming to develop optimal scheduling, by forecasting average production using the Autoregressive Integrated Moving Average (ARIMA) model. The ARIMA was employed to forecast the average amount of production data of CV Shohat Gorontalo which were the data for the last 24 weeks or during 6 months. The result obtained was that the minimum cost was always obtained at the inventory figure I = 0, because having less inventory or even no inventory would reduce the total cost due to the small holding costs when compared to production costs. The cost incurred for the production schedule during the July- December of 2023 period was IDR 9,161,954,550. In addition, the data were the optimal result in minimizing production costs using the Dynamic Programming method. Abstract written in English. Abstracts are written in a sequence that contains the purpose of research, the methods used in research, research results, conclusions, suggestions, and research implications. The abstract is concise, concise and written in one paragraph (maximum 200 words) with single space, Times New Roman font and 10 font sizes
PERILAKU BERKENDARA SEPEDA MOTOR 150 CC MENGGUNAKAN METODE NATURALISTIC DRIVING STUDY DAN DRIVERS BEHAVIOUR QUESTIONNAIRE Fadel Suaib; Idham Halid Lahay; Eduart Wolok
RADIAL : Jurnal Peradaban Sains, Rekayasa dan Teknologi Vol. 11 No. 2 (2023): RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37971/radial.v11i2.428

Abstract

Driver behavior is the most dominant factor in accidents. Almost all accidents are preceded by violations of traffic signs. Through previous accident data, important and useful information can be known. The study aims to analyze two-wheeled motorbike riding behavior using Naturalistic Driving Study (NDS) and determine the influence of age and behavior of 150cc motorbike riders. Data taken from recordings taken by respondents and questionnaires. The results of the regression test to determine differences in age on motorbike rider behavior with a constant value of a = 196.03 show that this figure is a constant number which means that, if it does not involve age (X), the value of riding behavior (Y) is -5, 3956x. The regression coefficient is -5.3945. This figure is minus (-), which means that age (X) has a negative effect on driving behavior (Y).
PENGUKURAN BEBAN KERJA PEKERJA DI UD. BINTANG JAYA MANDIRI MENGUNAKAN CVL DAN NASA-TLX Zulqarnain Puyuhiyo; Eduart Wolok; Idham Halid Lahay
RADIAL : Jurnal Peradaban Sains, Rekayasa dan Teknologi Vol. 12 No. 1 (2024): RADIAL : Jurnal Peradaban Sains, Rekayasa dan Teknologi
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37971/radial.v12i1.439

Abstract

Abstract: Measuring Workload of Workers at UD. Bintang Jaya Mandiri uses CVL and NASA-TLX The amount of physical and mental load depends on the level of difficulty of each activity, causing different workloads. The method for measuring physical workload uses the %CVL (Cardiovascular Load) method, while the method for measuring mental load uses the NASA-TLX (National Aeronautics and Space Administration Task Load Index) method. Calculation results from workers at UD. Bintang Kaya Mandiri used the %CVL method in shift I. The values ​​obtained were classified as "Medium" (30% to ≤ 60%) "Required improvement but not urgent" for 18 people and classified as "Low" (≤ 30%) "There is no fatigue in workers" as many as 2 people, while shift II scores obtained were classified as "Medium" (30% to ≤ 60%) "Required improvement but not urgent" as many as 16 people and classified as "Low" (≤ 30%) "There is no fatigue among workers ” as many as 4 people. Measuring mental load using the NASA-TLX method in shift I, the scores obtained were classified as "Quite High" (30-49) by 1 person and classified as "High" (50-79) by 19 people, while in shift II the scores obtained were classified as " Fairly High” (30-49) as many as 3 people and classified as “High” (50-79) as many as 17 people.
Kajian Studi Pengaruh Suhu Ruangan dan Intensitas Pencahayaan Terhadap Performa Kognitif pada Mekanik Motor Yamaha Irwan Wunarlan; Iksal Djilham Piyohu; Idham Halid Lahay
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i2.41203

Abstract

Seiring dengan meningkatnya penggunaan sepeda motor, keinginan konsumen untuk merawat kendaraannya juga semakin tinggi. Oleh karena itu, penting untuk memahami faktor-faktor fisik dalam lingkungan kerja, seperti suhu ruangan dan intensitas pencahayaan, yang berpengaruh terhadap kesehatan mekanik di dealer motor. Penelitian ini bertujuan untuk mengkaji pengaruh suhu ruangan dan intensitas pencahayaan terhadap performa kognitif mekanik motor Yamaha Telaga. Faktor lingkungan fisik berinteraksi terhadap kenyamanan kerja, namun penelitian ini hanya menguji dua faktor utama, yaitu suhu ruangan dan intensitas pencahayaan. Objek penelitian meliputi kecepatan respons, konsentrasi, dan tingkat stres mekanik di PT. Hasjrat Abadi, Yamaha 3S Telaga, Desa Mongolato, Kecamatan Telaga, Kabupaten Gorontalo. Metode penelitian yang digunakan adalah analisis bivariat dengan uji Chi-Square. Hasil uji menunjukkan bahwa suhu ruangan masih berada di bawah standar SNI 03-6572-2001, yaitu antara 20,5°C – 27,1°C, yang berpengaruh terhadap konsentrasi dan kenyamanan mental mekanik. Intensitas pencahayaan juga berada di bawah Nilai Ambang Batas (NAB) 500-1000 lux, akibat minimnya sumber cahaya alami. Secara keseluruhan, penelitian ini menemukan bahwa pencahayaan yang kurang memadai dan suhu ruangan yang tidak optimal memiliki pengaruh signifikan terhadap tingkat konsentrasi, kelelahan, serta kecepatan respons pekerja.
Co-Authors Aan Yetno Maru Abdul Rasyid Abdul Rasyid Abdul Rasyid Abdul Rasyid Adjidji, Masyita Nur Aulia Aizza Kirana Abdullah Aizza Kirana kirana Annisa Latief Anom, Adji Saputra Anwar, Balqis Ayuni, Dewi Riasty Bina, Rahayu Fiqriyah Buyung R. Machmoed Buyung Rahmad Machmoed Darusalam, Jamal Dwi Noviani Eduar Wolok Eduart Wolok Fadel Suaib Fahri Mahful Fahrudin Zain Olilingo Felisah, Andi Ratu Fentje Abdul Rauf Fentje Abdul Rauf Fentje Abdul Rauf Fitri , Hastiya Annisa H Hasanuddin H Hasanuddin Harun, Nurfaisal Hasanuddin Hasanuddin Hasanuddin hasdianti, waode nirma Hendra Uloli Husin, Salmawati Iksal Djilham Piyohu Irwan Wunarlan Irwan Yantu Jamal Darusalam Giu Jilham, Aqshal Kawengian, Alfredo Rianto Laoh, Farid Lapai, Yolanda Larosa, Esta Lasau, Syakri Latjengke, Mohamad Julfikar Lita Setiawati Macmoed, Buyung Rahmad Malfrin G. Bawole Maru, Aan Yetno Mii, Afriyanti Moh. Ainul Fais Monica Pratiwi Nadjamuddin, Difa Nurul Asyifah Nugroho, Hastiya Annisa Fitri Nugroho, Mutiara Kurnia Nugroho, Sinung Nurcahyo, Fajar Nurmarifah, Atun Pramudibyo, Sugeng PRAMUDIBYO, SUGENG PRAMUDIBYO Prayogo, LM Fandy Putri Famalya Melu Puyuhiyo, Zulqarnain Ramli, Rudianto Ribut Santoso Rifan Wolinelo Rudolf Simatupang Silvana Mohamad Siti Hidayanti Mutiara Kurnia, Siti Hidayanti Mutiara Sri Ayu Ashari Stella Junus Suaib, Fadel Sudjarwo Sukoco Sunardi Sunardi . sunardi sunardi Syarifuddin Achmad Trifandi Lasalewo Wahyu Saputra Wandra, Wandradianto Mokoagow Wayan Andika Riyantara Widodo, Langgeng Wolok, Eduar Yolanda Lapai Zulqarnain Puyuhiyo