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Pengaruh Harga Tiket Dan Aksesibilitas Terhadap Kepuasan Wisatawan Di Puncak Paralayang Kota Batu Yulianto , Fredy Seravino; Lestari, Denok; Pradana, Gede Yoga Kharisma
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 4 No. 8 (2025): Jurnal Ilmiah Pariwisata dan Bisnis Agustus 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v4i8.1040

Abstract

Penelitian ini dilatarbelakangi oleh menurunnya jumlah kunjungan wisatawan di beberapa objek wisata di Malang akibat permasalahan harga tiket dan aksesibilitas. Namun, fenomena ini tidak terjadi di Puncak Paralayang Kota Batu. Oleh karena itu, penelitian ini bertujuan untuk menganalisis pengaruh harga tiket dan aksesibilitas terhadap kepuasan wisatawan di Puncak Paralayang. Metode yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan metode survei. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada 100 responden yang ditentukan menggunakan teknik purposive sampling. Data dianalisis menggunakan metode statistik inferensial, khususnya uji regresi linier berganda dengan bantuan perangkat lunak SPSS versi 25. Hasil penelitian menunjukkan bahwa baik harga tiket maupun aksesibilitas secara parsial maupun simultan berpengaruh positif dan signifikan terhadap kepuasan wisatawan. Dari dua variabel yang diteliti, aksesibilitas memiliki pengaruh dominan terhadap kepuasan wisatawan. Temuan ini memberikan rekomendasi praktis kepada pengelola destinasi wisata agar memperhatikan kualitas aksesibilitas dan menetapkan harga tiket yang sesuai dengan fasilitas yang ditawarkan, guna meningkatkan kepuasan dan loyalitas wisatawan. Data ini didukung oleh rata-rata skor jawaban responden yang tinggi, yaitu 4,29 untuk variabel harga tiket, 4,33 untuk aksesibilitas, dan 4,25 untuk kepuasan wisatawan. This study was motivated by the declining number of tourist visits at several attractions in Malang, primarily due to issues related to ticket prices and accessibility. However, this trend does not apply to Puncak Paralayang in Batu City. Therefore, the aim of this research is to analyze the influence of ticket prices and accessibility on tourist satisfaction at Puncak Paralayang. The study employs a quantitative method using a survey approach. Data were collected through questionnaires distributed to 100 respondents, selected using purposive sampling. The analysis technique used is inferential statistics, specifically multiple linear regression, processed with the assistance of SPSS version 25. The results show that both ticket prices and accessibility have a positive and significant influence on tourist satisfaction, both partially and simultaneously. Among the two variables, accessibility has a more dominant influence. These findings provide practical recommendations for tourism managers to improve accessibility quality and ensure that ticket prices match the facilities and services provided, in order to enhance tourist satisfaction and loyalty. These conclusions are supported by high average response scores: 4.29 for ticket price, 4.33 for accessibility, and 4.25 for tourist satisfaction.
Keterampilan Membatik Bagi Narapidana di Lembaga Pemasyarakatan Klas IIB Blitar AYU LESTARI, DENOK
Jurnal Online Tata Busana Vol. 5 No. 1 (2016): Volume 5, Nomor 1, Edisi Yudisium Pebruari 2016
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jurnal-online-tata-busana.v5i1.14091

Abstract

Abstrak Penelitian ini bertujuan mendeskripsikan tentang keterampilan membatik, hasil jadi batik dan respon narapidana. Jenis penelitian ini adalah pra eksperimen dan untuk desain penelitian yang digunakan adalah one – shot case study. Sasaran penelitian adalah narapidana yang berasal dari Lembaga Pemasyarakatan Klas IIB Blitar dengan jumlah 15 orang. Metode pengumpulan data yang digunakan adalah metode observasi dengan menggunakan instrumen lembar observasi yang dilibatkan adalah 6 observer. Metode pengumpulan data yang digunakan adalah metode angket dengan menggunakan instrumen lembar angket. Teknik analisis data yang digunakan adalah deskriptif kuantitatif. Hasil penelitian ini adalah sebagai berikut : (1) Keterampilan membatik narapidana ditinjau dari (a) Proses membatik 20% narapidana memperoleh kriteria “Sangat Baik”, sedangkan 80% narapidana memperoleh kriteria “Baik”. (b) Pada hasil jadi batik bagi narapidana dapat dijelaskan bahwa 7% narapidana memperoleh kriteria “Cukup Baik”, 86% narapidana memperoleh kriteria “Baik” dan 7% narapidana memperoleh kriteria “Sangat Baik”. (2) Respon narapidana terhadap pelatihan membatik menyatakan bahwa 100% narapidana setuju bahwa pelatih mampu menyampaikan materi pelatihan dengan baik. Kemudian 100% narapidana merasakan pelatihan memiliki manfaat dan narapidana memiliki keinginan untuk membuka usaha batik atau bekerja pada industri batik setelah keluar dari lembaga pemasyarakatan. Selanjutnya 87% narapidana menyatakan telah memiliki keterampilan menggunakan peralatan membatik setelah pelatihan. Dan 67% narapidana mengatakan bahwa pelatihan membatik pada penelitian ini hal yang baru disebabkan mereka sudah pernah mengikuti pelatihan membatik sebelumnya. Kata kunci : Keterampilan, batik, lembaga pemasyarakatan, narapidana. Abstract The purpose of this research is to describe about the skills to making batik, the product of batik and inmates’s response. The type of this research is pre - experimental and the research design is using one – shot case study. Targets of this research is the inmate who comes from Correctional Institutions Class IIB Blitar with total of inmates 15 people. Method to collect the data is using observation methods by using the instrument of observation sheets involved is 6 observer. Method to collect the data is usimh the method of questionnaires using questionnaires sheet instrument. Data analysis technique is using descriptive quantitative. The results of this research are as follows: (1) the skillsof inmates to making batik in terms of (a) the process of making batik on 20% of the inmates obtain the criteria of "very good", while 80% of prison inmates earn "good" criteria. (b) on the results of batik for inmates can be described that 7% of inmates obtained the criteria of "good enough", 86% of the inmates obtain the criteria of "good" and 7% of inmates obtained the criteria of "very good". (2) Inmates’s response to batik training is 100% of inmates agreed that the coach is capable of delivering training well done. Then 100% inmates feel training has benefits and inmates have the desire to open the batik business or working in the batik industry after they released by the institutions. Then 87% of inmates stated already have skills to use tools to make batik after the training. And 67% of inmates said that the research on the training of both new things because they've been training here before. Keywords: Skills, batik, institutions facility, inmates.
Verba Ujaran dalam Bahasa Bali Denok Lestari
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 8 No. 2 (2018): PENGOBATAN DAN TUTUR DALAM TEKS BALI
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2018.v08.i02.p08

Abstract

This article analysed Balinese verbs from the study of semantics combining the theories of Natural Semantic Metalanguage (NSM) dan speech acts. The analysed verbs in this article were the speech verbs with illocutionary function. Data were collected through note taking and library research. Data were taken from printed resources, books, and the intuition of the researcher as a Balinese native speaker. The method of analysis was descriptive qualitative which classified data, analysed semantic structures of the speech verbs, and described the semantic components to formulate meaning configuration. The result of the analysis showed several speech verbs in Balinese had illocutionary function, including: 1) assertive (ngorahang ‘telling’, nyambatang ‘mention’, nuturang ‘telling’); 2) directive (nunde?n ‘enjoin’, nagih ‘billing’, nuturin ‘advise’); 3) commissive (mejanji ‘promising’, metanje?nan ‘offer’); 4) expressive ngajumang ‘praise’, ngame?lme?l ‘complain’, see ‘blame’, matbat ‘berate’, ngamadakang ‘pray’); and 5) declarative (ngadanin ‘naming’, nombang ‘forbid’).
Social Media Content Calendar as a Tourism Marketing Strategy Design in Taro Tourism Village Gede Karisma Wibawa; Denok Lestari; Francisca Titing Koerniawaty
Eduvest - Journal of Universal Studies Vol. 5 No. 11 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i11.52162

Abstract

The purpose of this research is to design a tourism marketing strategy through Instagram and Facebook social media content suitable for Taro Tourism Village to increase brand awareness. The research uses qualitative methods with data collected from two main informants and one key informant through observation, interviews, and documentation. Data analysis includes data reduction, presentation, and drawing conclusions, while validity is tested using triangulation. The study finds that Taro Tourism Village lacks a clear and detailed social media marketing strategy, especially on Instagram and Facebook, to boost brand awareness effectively. The proposed tourism marketing strategy consists of eight stages: setting goals, target market mapping, content ideas and planning (including calendar content), content creation, content distribution, content strengthening, content marketing evaluation, and content development. This comprehensive content marketing approach is designed to fit the needs of Taro Tourism Village. The strategy’s implementation can be organized into a Social Media Content Calendar, serving as a practical tool for scheduling and managing content on Instagram and Facebook. This calendar aims to support the village's marketing efforts by improving consistency, clarity, and engagement with potential tourists, ultimately enhancing Taro Tourism Village’s brand awareness through social media channels.
The Power of Story: The Effect of Linguistic Narration in Tourism Promotion on Intention to Visit Bali’s Temples Denok Lestari; Yang En Siem Evelyn
JURNAL PENELITIAN Vol 22 No 2 (2025)
Publisher : Universitas Islam Negeri K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/jupe.v22i2.10386

Abstract

Balinese Hindu pilgrimage sites are well known for their historical and cultural richness that attract visitors all year around. This study investigated the effectiveness of promotional efforts and how the strength of narrative stories could impact on a visitor's intention to revisit Balinese Temples. It focused on Promotion as the Independent Variable (X), Intention to Revisit as the Dependent Variable (Y), and Narration as the Moderating Variable (Z). A quantitative research method using  direct observation and in-depth interviews with the temple’s caretakers, the Cultural Board Officer, and the local tour guides were conducted to discover the temples’ history and current condition. An online survey was distributed to 250 respondents and the results were tabulated using the Smart PLS application to analyse the effects of promotion and narration to the intention to revisit. The results of this study showed that the promotion significantly influenced the intention to revisit with P-Value = 0.007, while showing an original sample value of 0.067 and a t-statistic of 0.126, the narration of the temples did not give substantial moderation. However, it is essential to integrate linguistic narration into promotion to boost the improvement of Bali’s pilgrimage sites.
Storynomics Tinggalan Arkeologi: Mediasi antara Motivasi dan Minat Berkunjung ke Candi Tebing Tegallinggah Desa Bedulu Gianyar Bali I Wayan Sukanadi; Denok Lestari; Kadek Ayu Ekasani; Ni Made Ayu Natih Widhiarini
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 12 No. 2 (2022): Volume 12 No 2 Oktober 2022
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2022.v12.i02.p07

Abstract

For the sake of tourism recovery during the post-pandemic period, a storynomic promotion strategy is currently being developed by Indonesian government, and is considered effective in triggering the curiosity and visiting interest of tourists. This study aims to identify the role of storynomics as a moderating variable in strengthening motivation and interest to visit the Tebing Tegallinggah Temple site in Bedulu village, Gianyar, Bali. First, storytelling stories were collected through field research by interviewing selected informants, as well as randomly distributing questionnaires. Second, historical data and documentation were classified and analyzed qualitatively, while respondents' answers were assessed using Smart PLS. Third, the results of data analysis are presented through narrative descriptions supported by tables and figures for visualization. The results showed that motivation and storynomic had a less significant effect on the visiting interest of the respondents, most of whom were young. This research is expected to speed up the tourism recovery as well as to contribute to the sustainability of archaeological heritage as special interest tourist destination in Gianyar regency in particular and Indonesia in general.
Verba Ujaran dalam Bahasa Bali Denok Lestari
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 8 No. 2 (2018): PENGOBATAN DAN TUTUR DALAM TEKS BALI
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2018.v08.i02.p08

Abstract

This article analysed Balinese verbs from the study of semantics combining the theories of Natural Semantic Metalanguage (NSM) dan speech acts. The analysed verbs in this article were the speech verbs with illocutionary function. Data were collected through note taking and library research. Data were taken from printed resources, books, and the intuition of the researcher as a Balinese native speaker. The method of analysis was descriptive qualitative which classified data, analysed semantic structures of the speech verbs, and described the semantic components to formulate meaning configuration. The result of the analysis showed several speech verbs in Balinese had illocutionary function, including: 1) assertive (ngorahang ‘telling’, nyambatang ‘mention’, nuturang ‘telling’); 2) directive (nunde?n ‘enjoin’, nagih ‘billing’, nuturin ‘advise’); 3) commissive (mejanji ‘promising’, metanje?nan ‘offer’); 4) expressive ngajumang ‘praise’, ngame?lme?l ‘complain’, see ‘blame’, matbat ‘berate’, ngamadakang ‘pray’); and 5) declarative (ngadanin ‘naming’, nombang ‘forbid’).
STRATEGI PENGELOLAAN WISATA SURFING DI PANTAI BATU BOLONG, CANGGU Charisa Angelina Lenau Pelaun; Denok Lestari; Francisca Titing Koerniawaty
Berajah Journal Vol. 6 No. 4 (2026): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v6i4.681

Abstract

This study aims to analyze the management strategy of surfing tourism at Batu Bolong Beach, Canggu, and to formulate an effective management strategy to support destination sustainability. A qualitative descriptive approach was employed in this research. Data were collected through observation, in-depth interviews, and documentation involving the destination management, Canggu Traditional Village, Village-Owned Enterprise (BUPDA), Canggu Surf Instructor (CSI), tourism business operators, and visitors. Data were analyzed using descriptive qualitative analysis supported by SWOT analysis to identify the internal and external factors influencing surfing tourism management. The findings reveal that the management of surfing tourism at Batu Bolong Beach adopts a community-based approach through collaboration among the traditional village, local organizations, and tourism businesses, supported by customary regulations, tourism levy systems, and stakeholder cooperation. The SWOT analysis generated two strategic priorities: strengthening community-based surfing tourism management through improved institutional capacity and stakeholder coordination, and developing sustainable surfing tourism packages that integrate surfing activities, environmental conservation, local culture, and community economic empowerment. These strategies are expected to enhance the destination's competitiveness while ensuring the long-term sustainability of surfing tourism at Batu Bolong Beach, Canggu.
Tourism English Manner in Guest Complaint Handling: Hospitality Students’ On-the-Job Training Experiences Ni Made Ayu Sulasmini; Denok Lestari; Naniana Nimrod Benu
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 8 No. 2 (2026): August-December
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v6i2.949

Abstract

Effective guest complaint handling in hospitality requires the integration of linguistic competence, emotional awareness, politeness, and professional service behavior. However, these competencies are often examined separately, resulting in a fragmented understanding of hospitality communication. This study explores Tourism English Manner (TEM) as an integrative framework comprising three dimensions: Reflective, Utter, and Serve. Using a mixed-method case study, the research involved 79 hospitality students from Institut Pariwisata dan Bisnis Internasional (IPBI) Bali who had completed On-the-Job Training (OJT). Data were collected through questionnaires and focus group interviews, with qualitative data analyzed thematically and survey results used to support interpretation. The findings reveal that students demonstrated three interconnected communication practices when handling guest complaints. First, they showed awareness of guest dissatisfaction but limited engagement in deeper reflective processes such as emotional regulation and critical self-evaluation. Second, they frequently employed polite English expressions, empathy, and negotiation strategies to maintain positive interactions. Third, they demonstrated strong service recovery skills through problem-solving actions and professional responses. The study positions TEM as a holistic communication model and highlights the need to strengthen reflective learning in hospitality English education.
EXTENDED THEORY OF PLANED BEHAVIOUR: KEPERCAYAAN MENGKONTRUKSI PERILAKU BERWISATA WISATAWAN PADA MASA PANDEMI COVID 19 Miko Andi Wardana; I Wayan Eka Mahendra; I Made Trisna Semara; Nyoman Surya Wijaya; Denok Lestari
Jurnal Ilmiah Hospitality Vol 11 No 2: Desember 2022
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v11i2.2480

Abstract

Penelitian ini menguji menguji beberapa konsep: 1) Hubungan pengetahuan destinasi wisata terhadap niat berkunjung wisatawan, 2) Hubungan pengetahuan destinasi wisata terhadap sikap wisatawan, 3) Hubungan kepercayaan terhadap penerapan prokes berpengaruh terhadap niat berkunjung wisatawan, 4) Hubungan kepercayaan terhadap penerapan prokes berpengaruh terhadap sikap wisatawan, 5) Hubungan sikap wisatawan berpengaruh terhadap niat berkunjung wisatawan, 6) peran sikap wisatawan dalam memediasi hubungan destinasi wisata terhadap niat berkunjungan wisatawan, 7) peran sikap wisatawan dalam memediasi hubungan kepercayaan wisata terhadap niat berkunjungan wisatawan . Populasi dalam penelitian ini adalah wisatawan domestik di Bali tahun 2021 sejumlah 4.302 ribu orang. Ukuran sampel sebanyak 114 responden, responden adalah wisatawan domestik di Bali. Penelitian ini dianalisis menggunakan teknik analisis SEM-PLS. Hasil penelitian menunjukkan bahwa : 1) Pengetahuan destinasi wisata tidak berpengaruh signifikan terhadap niat berkunjung wisatawan, 2) Pengetahuan destinasi wisata berpengaruh positif dan signifikan terhadap sikap wisatawan, 3) Kepercayaan terhadap penerapan prokes berpengaruh positif dan signifikan terhadap niat berkunjung wisatawan, 4) Kepercayaan terhadap penerapan prokes berpengaruh positif sifnifikan terhadap sikap wisatawan, 5) Sikap wisatawan berpengaruh positif dan signifikan terhadap niat berkunjung wisatawan, 6) Peran sikap wisatawan terbukti sebagai pemediasi penuh hubungan pengetahuan destinasi wisata terhadap niat berkunjung wisatawan, 7) Peran sikap wisatawan terbukti sebagai pemediasi parsial hubungan kepercayaan penerapan proker terhadap niat berkunjung wisatawan