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Edi Mulyadi
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Religion Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Peran Kompensasi Dan Penilaian Kinerja Dalam Meningkatkan Kepuasan Dan Produktivitas Tenaga Kesehatan Pada Era Digitalisasi Rumah Sakit Dewi Hastuti, Ade; Endah Puspaningrum, Florentina; Mulyadi, Edi
Jurnal Teknologi dan Bisnis Cerdas Vol 1 No 2 (2025): Volume 1 Nomor 2 (September 2025)
Publisher : Plexi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64476/jtbc.v1i2.10

Abstract

This systematic review examines how compensation and performance appraisal influence health-care workers’ job satisfaction and productivity within digital hospital settings. Following PRISMA 2020, we searched major databases (2019–2025), deduplicated records, and applied dual-review screening; twenty-five studies met the inclusion criteria. Data were extracted with a structured form; study quality was appraised using RoB2/ROBINS-I/AXIS/AMSTAR-2, and certainty of evidence was summarized with GRADE. The synthesis indicates a consistent positive association between compensation salary/benefits, bonuses, and pay-for-performance and job satisfaction, and in several contexts with productivity and retention; however, P4P effects vary by indicator design and governance capacity. Well-designed performance appraisal clear goals, measurable indicators, specific feedback, and procedural fairness is linked to higher satisfaction, engagement, and work outcomes. Digitalization acts as a moderator: EHR usability, EHR engagement programs, telemedicine integration, and digital-hospital initiatives can amplify or dampen HR policies’ effects via documentation burden and workflow changes. Certainty is generally moderate for satisfaction, and low-to-moderate for productivity, retention, and engagement. Managerial implications call for a bundled HR–digital approach aligning transparent, performance-linked compensation and developmental appraisal with measurable workflow improvements. Regulatory implications include enforcing interoperability/usability standards and valid incentive indicators. Main limitations are the predominance of observational designs, heterogeneous productivity measures, and uneven reporting of digital components. Future research should employ longitudinal or quasi-experimental designs with standardized outcomes and objective data.
Co-Authors Abdul Rohman Ade Musyanti Adianto Agus Hidayat, Handi Akbar, Tarmizi Bambang Wahyudi Brumadyadisty, Garry Brumadyadisty, Garry Brumadyadisty Budiyanto, Gatot Chairunissa, Aisha Aprilia Dafyar Eliadi H Dafyar Eliadi Hardian Darmojo, Hardjito S. Dewi Hastuti, Ade Dewi Oktavioni Dewi, Wahi Sari Dwi Agustini, Dwi Eliadi , Dafyar Endah Puspaningrum, Florentina Erialdy Fauziah, Luluk Fauziah Halwatiah Hamdani, Rizki Hardian, Dafyar Eliadi Haryadi, Budhi Helmin Imammudin, Muhamad irma yunita Iwan Iwan Jannah, Fadhillah Zahrotul Jannah Zahrotul Jarnawi Afgani Dahlan Juhri Juhri Karmansyah, Karmansyah Koswara, D Deni Kusnadi, Rudi Laksmono, Rudy Lalan Ramlan Lisnah Lisnah Mashudi , Merahwan, Cut MMSI Irfan ,S. Kom Munib Munib, Munib Mustofa Kamil, Mustofa Netty Lisdiantini Ni’mah, Istiqomah Nooraeni, Endah Nopia Handayani Nurmi Nursyah, Muhammad Oruw, Arikus Panggabean, Swandi Permana, Sandy Eka Prasetyo, Dika Pulungan, Setyo Budi Purbawati Naprilia, Tania Romdhoni, Ahmad Rudy Rudy Rumalutur, Ima Fudri Rusmana Sabur, Ambuy Samsul Hadi Soemargono Soemargono Solahudin, Mamat Sri Yanti Subhan Suhaya Suhaya, Suhaya Suhendar Nurdiansyah Suhifatullah, M. I. Sulistyaningrum, Wiwiek Syahril Syamsul Bahri Teuku Fajar Shadiq Trianna, Nurul Widji Usman Wahyu Fitriana, Fevi Wahyudin, Irmansyah Waluyo Diyanto Wuryani, Etti Dwi Yopita S.S, Nova Rosa Zuhri, Mochammad Saifuddin Zuniarti, Astrini