Claim Missing Document
Check
Articles

Found 1 Documents
Search

The Correlation of Therapeutic Communication in Nursing and Patient Satisfaction during caring in Hospital Priyantini, Diah
INDONESIAN NURSING JOURNAL OF EDUCATION AND CLINIC (INJEC) Vol 8, No 1 (2023): INJEC
Publisher : Asosiasi Institusi Pendidikan Ners Indonesia (AIPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24990/injec.v8i1.569

Abstract

Introduction: Therapeutic communication is important in patient care at the hospital in every patient activity and healing. This communication includes verbal and non-verbal communication. Patient satisfaction can be fulfilled if the communication provided is as expected, if not, patient dissatisfaction will arise. This study aimed to determine the correlation between therapeutic communication performed by nurses and patient satisfaction while in hospitalMethods: A cross sectional study in in the hospital with 36 patients. Total 33 respondents were recruited using consecutive sampling. Therapeutic communication and patient satisfaction measured using questionnaire. The collected data were analyzed using SPSS version 21 with the Spearman Rho Test.Results: The results showed that most of the nurses' therapeutic communication was good as many as 21 respondents (63.6%). Meanwhile, for patient satisfaction, 17 respondents (51.4%) said they were satisfied. From the results of the Spearman Rho test, it was found correlation between therapeutic communication performed by nurses and patient satisfaction while in hospital with  p = 0.011 (p<0.05) and coefficient value was 0.438.Conclusion: Good therapeutic communication will help accelerate patient recovery and help patients to make decisions in nursing action procedures. The better the communication that is applied, the more satisfied the patient is in accepting and in accordance with his expectations.
Co-Authors Achmad Zakaria Achmad Zakaria Anandhita, Aries Chandra Andayani, Evi Anis Fauziah Anis Rosyiatul Husna, Anis Rosyiatul Ariana Ulfa Aries Chandra Ananditha, Aries Chandra Aries Chandra Anindhita Asri asri Aviari, Vira Aulia Ayatulloh, Daviq Azahra, Yasmin Basri, Ahmad Hasan Beni, Kornelis Nama Dessy Era Puspitasari Dewi, Arum Puspita Dian Istanti Dimas Hadi Prayoga Dluha Maf’ula Elok Faradisa Elsi Dwi Hapsari Erna Melastuti, Erna Fahmi Rizka Laily, Nurul Fathiya Lutfil Yumni Fatin Lailatul Badriyah Fatin Lailatul Badriyah, Fatin Lailatul Fiani, Putri Ohkta Firdaus, Dhiyah Aini Nissa Fuad, Abdullah Ghaliza, Galuh Mutia Hasan Basri, Ahmad Hidayat Arifin Husna Ardiana Ifada Nur Rohmaniah Ilya Krisnana, Ilya Indarti Indarti Indarwati , Retno Kartikaratri, Erinda Sari Khalifatus Zuhriyah Alfianti Khatijah Lim Abdullah Kiptiyah, Mariyatul Kondwani Joseph Banda Kristin Kristin Kun Arifi Abbas Kurniawati, Ninuk Dian Lestari, Nanik Dwi M Yusuf Marini Marini Marini, Gita Martini Sri Wulaningsing Masruri Masruri Masruro, Wiwi Septa Hakim Misutarno Misutarno Misutarno Misutarno, Misutarno Moch Masruri Moecharom Moecharom Mukarromah, Nur Musrifatul Uliyah Nanik Dwi Lestari Novelia, Ranty Dwi Nugroho Ari Wibowo, Nugroho Ari Nurfiyatul Jannah, Gangga Kristin Nursalam Nursalam Nursalam, Nursalam Nurul Chayatin Putri, Dwi Whisnu Artanti Eka Reliani Reliani, Reliani Retno Sumara Retno Twistiandayani Rifky Octavia Pradipta Rio Ady Erwansyah Rizki Dwi Prameswari Rochman, Diana Rofiqi, Erfan Rusdi, Ainur Saputro, Suyatno Hadi Sari, Dianis Wulan Setiawan Setiawan Sila, Nissa Aruming Silvia Farhanidiah Sirikanok Klankhajhon Siswanto Agung Wijaya Siswanto Agung Wijaya Siti Aisyah Sulistyorini Sulistyorini Supatmi , Supatmi Supatmi Supatmi Susanti, Inta Tanti Dwi Cahyani Tintin Sukartini Sukartini, Tintin Sukartini Triharini, Mira Widiyowati, Kristin Wijaya, Siswanto Agung Wikan Purwihantoro Sudarmaji Winata, Septian Galuh Wiwin Yuli Triana Yuanita Wulandari, Yuanita Yumni, Fathiya Lutfil Yunita Prabawati, Chlara