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All Journal Publika Jurnal Biometrika dan Kependudukan (Journal of Biometrics and Population) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Community Engagement and Emergence Journal (CEEJ) Jurnal Abdi: Media Pengabdian Kepada Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat CENDEKIA : Jurnal Ilmu Pengetahuan Journal of Indonesian Rural and Regional Government (JIRReG) Madani: Multidisciplinary Scientific Journal Socius: Social Sciences Research Journal
Galih Wahyu Pradana
Jurusan Administrasi Publik FISIP UNDIP
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Collaborative Governance Dalam Penyediaan Ambulans Layanan Antar Jemput Pasien Gratis Di Kota Surabaya (Studi Kasus Program Satu Kelurahan Satu Ambulans) Azzuhri, Ahmad Arofi; Pradana, Galih Wahyu
Publika Vol. 13 No. 1 (2025)
Publisher : Universitas Negeri Surabaya

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Abstract

Collaborative governance merupakan kolaborasi yang melibatkan lebih dari satu stakeholder dalammenjalankan suatu program atau kebijakan dengan adanya komitmen saling membantu dan bekerjasama.Penelitian ini mengadopsi metode kualitatif dengan jenis penelitian case study research (studi kasus) . Teknikpengumpulan data melibatkan wawancara, observasi, dan dokumentasi. Fokus penelitian terpusat pada prosesCollaborative Governance yang dikemukakan oleh Ricardo S. Morse dan John B. Stephens pada tahun 2012.Collaborative Governance ini memberikan perubahan yang signifikan terhadap permasalahan yang terjadi.Asssement (penilaian) menyimpulkan bahwa peningkatan permintaan layanan ambulans antar jemput pasiendi tengah Keterbatasan ambulans yang dimiliki perlu menggandeng banyak pihak ; Initiation (inisiasi),berjalan baik dengan respon yang diberikan oleh penyedia ambulans swadaya dalam menanggapi inisiasiyang digagas pemkot Surabaya; Deliberation (musyawarah) berjalan dengan lancar dengan membahasmengenai aturan dasar kolaborasi yang dilakukan Pemkot Surabaya; Implementation (penerapan)stakeholders saling berkomitmen dengan hasil kesepakatan dan terselenggara perjanjian kerjasama oleh parastakeholders.
Efektivitas Sistem Informasi Desa (SID) di Desa Selorejo, Kecamatan Ngunut, Kabupaten Tulungagung Hakim, Fathan Adrean; Fanida, Eva Hany; Meirinawati; Pradana, Galih Wahyu
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

Sistem Informasi Desa salah satu wujud implementasi e-government pada tatanan pemerintahan desa. Desa Selorejo di Kabupaten Tulungagung merupakan salah satu desa yang telah menerapkan sistem tersebut dan dikelola langsung secara otonom oleh pemerintah desa. Dalam penerapannya website masih belum memiliki informasi yang lengkap serta eksistensi website masih belum efektif. Pemanfaatan website yang kurang maksimal bisa menghambat perkembangan Desa Selorejo. Penelitian ini bertujuan untuk mengetahui dan memperoleh gambaran terkait dengan efektivitas Sistem Informasi Desa di Desa Selorejo. Metode penelitian ini menggunakan jenis penelitian deskriptif dengan pendekatan kualitatif. Fokus penelitian ini mengacu pada indikator efektivitas e-government oleh Aprilia, Wijaya dan Suryadi tahun 2014. Teknik pengumpulan data melalui wawancara, observasi dan dokumentasi. Kemudian dianalisis dengan alur reduksi data, penyajian data dan penarikan kesimpulan/verifikasi. Hasil penelitian menunjukkan bahwa pelaksanaan dan pengelolaan Sistem Informasi Desa (website) di Desa Selorejo masih belum efektif. Peran sistem masih sebatas penyedia informasi; Peran pemerintah masih kurang dalam hal monitoring dan pemdes masih kurang update dalam keterbaruan website; Tujuan sistem masih kurang baik yaitu terdapat ketidaksesuaian antara tujuan sistem dengan praktik di lapangan; aspek jangkauan akses telah memiliki aksesbilitas yang baik; Aspek konten belum cukup bagus, masih ada menu yang kosong dan belum update; Aspek interaksi telah dilaksanakan namun tidak ada interaksi yang dilakukan secara periodik.
Tata Kelola Keuangan Daerah Melalui Program Bebas Denda di Sentra Pelayanan Publik Menur Surabaya (Studi Kasus: Retribusi Izin Pemakaian Tanah) Aura Marcenia Putri; Ma'ruf, Muhammad Farid; Pradana, Galih Wahyu; Fitrie, Revienda Anita
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

Penelitian ini dilatarbelakangi oleh pentingnya optimalisasi pengelolaan Retribusi Izin Pemakaian Tanah (IPT) di Kota Surabaya sebagai salah satu sumber Pendapatan Asli Daerah (PAD). Namun, perbedaan kebijakan antar daerah mendorong kecenderungan wajib retribusi untuk menghindari pembayaran, sehingga realisasi penerimaan Retribusi IPT belum mencapai target. Pemerintah Kota Surabaya menerapkan Program Bebas Denda sebagai upaya penataan piutang dan peningkatan kepatuhan wajib retribusi guna mendukung optimalisasi tata kelola keuangan daerah. Oleh karena itu, penelitian ini penting dilakukan untuk menganalisis bagaimana tata kelola keuangan daerah melalui Program Bebas Denda di Sentra Pelayanan Publik Menur Surabaya pada Retribusi IPT. Penelitian dilakukan dengan menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi. Data dianalisis berdasarkan teori penerapan good governance dalam pengelolaan keuangan daerah dari Moenek dan Suwanda (2020). Hasil penelitian menunjukkan bahwa pada indikator wawasan ke depan, pengelolaan Retribusi IPT telah diarahkan untuk mendukung PAD melalui Program Bebas Denda, namun belum ada kejelasan arah kebijakan di masa mendatang. Pada indikator transparansi, keterbukaan informasi dasar telah berjalan baik, tetapi informasi tarif retribusi masih kurang jelas. Pada indikator akuntabilitas, mekanisme pertanggungjawaban telah tersedia, namun pemahaman wajib retribusi masih terbatas. Pada indikator kepastian hukum, dasar hukum telah ada, tetapi kepastian bagi masyarakat belum sepenuhnya dirasakan. Pada indikator efisiensi dan efektivitas, Program Bebas Denda meningkatkan kemudahan pelayanan dan penerimaan retribusi, namun belum membentuk kepatuhan yang berkelanjutan.
Implementasi Kebijakan Penyediaan Beras Bagi Aparatur Sipil Negara: Perspektif Model Advocacy Coalition Framework (ACF): (Studi pada Peraturan Bupati Nomor 64 Tahun 2021, Pemerintah Kabupaten Sumenep) Bisri, Mashur Hasan; Dinata, Candra; Sarmini, Sarmini; Gamaputra, Gading; Pradana, Galih Wahyu
Journal of Indonesian Rural and Regional Government Vol 9 No 1 (2025): Special Issue
Publisher : Magister Ilmu Pemerintahan Sekolah Tinggi Pembangunan Masyarakat Desa "APMD" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47431/jirreg.v9i1.650

Abstract

Implementation of policy Number 64 of 2021 concerning the provision of rice for the State Civil Apparatus (ASN) as a form of government favoritism to empower farmers by buying local agricultural products due to food price instability, economically affecting ASN's food needs so that ASN performance productivity decreases. This research study aims to explain the implementation of the rice provision policy for ASN based on Regent Regulation Number 64 of 2021 in Sumenep district, in the perspective of the Advocacy Coalition Framework (ACF) Model. The research method used is qualitative research. The results of this study are first, individual actors influencing the policy-making process of providing rice for ASN provide input in formulating strategies or actions taken to achieve the desired goals and objectives of the rice provision policy for ASN. However, the implementation of this policy considers aspects of sustainability and is not only temporary in order to provide sustainable benefits for ASN in the Sumenep district government. second, group actors have different roles depending on the stage of the ongoing policy cycle. group actors can assist in identifying problems or issues raised in the rice provision policy process for ASN.
Efektivitas Program Optimalisasi Pajak Bumi dan Bangunan Perdesaan Perkotaan dalam Pencapaian Target Pajak Desa Temu Kabupaten Sidoarjo A, A’isah; Pradana, Galih Wahyu; Ma’ruf, Muhammad Farid; Fitrie, Revienda Anita
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 6 (2026): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18411016

Abstract

The Rural and Urban Land and Building Tax (PBB-P2) Optimization Program is one of the local government’s efforts to increase tax revenue and support regional development. However, its implementation still faces several challenges, particularly regarding the accuracy of tax targeting and collection. This study aims to analyze the implementation of the PBB-P2 Optimization Program in Temu Village, Prambon District, Sidoarjo Regency, focusing on the accuracy of tax object and subject data, the role of the Tax Assessment Compilation List (DHKP), and its impact on tax revenue realization. This research employs a qualitative method with a descriptive approach. Data were collected through interviews, observations, and documentation. Research informants included village government officials, tax officers, and taxpayers. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The results indicate that the PBB-P2 Optimization Program in Temu Village has been implemented in accordance with applicable regulations. However, inaccuracies in tax targeting persist due to the lack of optimal updating and validation of tax object and subject data. Issues such as unseparated tax objects, untransferred ownership names, and unrecorded physical changes of land and buildings contribute to high levels of PBB-P2 arrears. The utilization of DHKP data and spatial mapping reveals that tax arrears are widely distributed and structural in nature. In conclusion, the optimization of PBB-P2 is not solely dependent on normative target setting but requires strengthened field-based data collection, continuous administrative validation, and the integration of information technology to improve targeting accuracy and tax collection effectiveness.
The Effect Of System Quality, Information Quality, and Network Quality on The Quality of Electronic Local Tax Information System Services (Si Pakde) In Restaurant Tax Payments at The Regional Revenue Agency of Jombang Regency Angrraeni, Natasya Dinda; Pradana, Galih Wahyu; Eprilianto, Deby Febriyan; Fitrie, Ravienda Anita
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 1 (2026): February 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18476639

Abstract

The implementation of the Electronic Regional Tax Information System (SI PAKDE) by the Jombang Regency Regional Revenue Agency (Bapenda) aims to improve the quality of regional tax services. However, there are indications that taxpayers still face technical obstacles in the form of unstable network connections, system delays, and inadequate information clarity. This study examines the influence of three dimensions of quality, application system quality, information content quality, and network infrastructure quality on the perception of SI PAKDE service quality. The research method uses a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique assisted by SmartPLS 4 software. The research sample consisted of 98 restaurant taxpayers who actively use SI PAKDE, selected through proportionate stratified random sampling. The results showed that simultaneously the three independent variables significantly influenced service quality with an R-square value of 0.865, which means these variables were able to explain 86.5% of the variation in service quality. Partially, it was found that network quality had a positive and most dominant influence on service quality (path coefficient 0.607; p = 0.000). System quality also had a significant effect, but with a lower magnitude (path coefficient 0.242; p=0.046). Conversely, information quality was found to have no significant effect on service quality in the context of restaurant taxpayers' use of the PAKDE Information System (path coefficient 0.114; p=0.354).
PERAN BADAN USAHA MILIK DESA (BUMDes) SUKOSARI MAKMUR DALAM PENGELOLAAN WISATA POETOEK SOEKO DI DESA SUKOSARI KECAMATAN TRAWAS KABUPATEN MOJOKERTO Zhara, Tria Maulana; Eprilianto, Deby Febriyan; Pradana, Galih Wahyu; Hidayat , Melda Fadiyah
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

The development of village tourism is a form of utilizing village potential that requires sustainable management. The existence of Poetoek Soeko Tourism provides economic and social benefits for Sukosari Village. However, various obstacles are still encountered in its management, particularly in the implementation of the role of BUMDes. Therefore, this study aims to analyze the role of BUMDes Sukosari Makmur in managing Poetoek Soeko Tourism. The research uses a qualitative approach with descriptive method, employing the theory of roles according to Munir (in Nilawati et al., 2021), which consists of the roles of entrepreneur, coordinator, and facilitator. Data collection techniques were carried out through interviews, observations, and documentation. The results show that BUMDes Sukosari Makmur has performed its roles as an entrepreneur, coordinator, and facilitator in tourism management. The entrepreneur role provides economic and social benefits to the village, such as contributions to Village Original Income and job provision, but it is not yet optimal, especially in terms of tourism attraction innovation. The coordinator role has been implemented through coordination with the village government, employees, and community, but it is still limited to the planning and asset handover stages, with low community participation and no cooperation with external parties. There are still poorly maintained facilities, and tourism promotion has not been effective. Meanwhile, the facilitator role is demonstrated through the provision of tourism facilities, services, and support for community activities, but it still faces challenges such as limited staff numbers, the sustainability of human resource training. Based on these findings, strengthening the role of BUMDes is needed in innovation, continuous coordination, improving human resource capacity, and more planned promotional strategies so that the management of Poetoek Soeko Tourism can run effectively and sustainably.
Analisis Prinsip Good Local Governance Melalui Pengelolaan Media Sosial Di Kota Surabaya (Studi Kasus: Akun Tiktok Wakil Wali Kota Surabaya @Cakj1) Ramadhan, Aditya; Pradana, Galih Wahyu; Ma'ruf, Muhammad Farid; Eprilianto, Deby Febriyan
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 4 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i4.10583

Abstract

Pemanfaatan media sosial TikTok oleh Wakil Wali Kota Surabaya sebagai sarana komunikasi publik mencerminkan adaptasi pemerintah daerah terhadap perubahan pola interaksi masyarakat di era digital. TikTok memiliki karakteristik visual, interaktif, dan berorientasi pada kecepatan informasi, sehingga berpotensi menjadi instrumen pendukung penerapan prinsip-prinsip Good Local Governance. Namun demikian, sejauh mana pengelolaan akun TikTok Wakil Wali Kota Surabaya @cakj1 mencerminkan penerapan prinsip transparansi, partisipasi, akuntabilitas, responsivitas, serta efektivitas dan efisiensi belum dikaji dan dijelaskan secara jelas dan sistematis. Penelitian ini bertujuan untuk menganalisis prinsip Good Local Governance melalui pengelolaan media sosial di Kota Surabaya dengan studi kasus pada akun TikTok Wakil Wali Kota Surabaya @cakj1. Teori yang digunakan dalam penelitian ini adalah teori Good Governance menurut UNDP (1997) yang mencakup transparansi, partisipasi, akuntabilitas, responsivitas, efektivitas dan efisiensi. Metode penelitian yang digunakan adalah deskriptif dengan pendekatan kualitatif. Dapat disimpulkan bahwa penerapan prinsip Good Local Governance melalui pengelolaan media sosial TikTok @cakj1 belum optimal dalam mendukung penerapan prinsip Good Local Governance secara komprehensif dalam sistem pemerintahan Kota Surabaya. Transparansi masih terbatas pada publikasi aktivitas, partisipasi belum substantif, akuntabilitas belum mencerminkan pertanggungjawaban kelembagaan, dan responsivitas belum terlembaga dalam mekanisme resmi. Sementara itu, efektivitas dan efisiensi komunikasi menunjukkan hasil yang relatif baik. Diperlukan penyesuaian konten dalam pengelolaan akun TikTok @cakj1 yang tidak hanya fokus menampilkan aktivitas penanganan aduan permasalahan, tetapi juga secara konsisten fokus menyajikan infromasi teknis Pemerintah Kota Surabaya seperti penjelasan mengenai dasar kebijakan, regulasi, serta gambaran umum penggunaan anggaran, dan laporan kinerja pemerintah Kota Surabaya secara menyeluruh.
The Effectiveness of Information Verification Services through the Klinik Hoaks Website at the Department of Communication and Informatics of East Java Province Karisma, Herdyana Lady; Pradana, Galih Wahyu; Ma’ruf, Muhammad Farid; Eprilianto, Deby Febriyan
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 8 (2026): March
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19373650

Abstract

The rapid development of information and communication technology has driven significant changes in the implementation of public services, particularly in the dissemination of information to the public. The increasing accessibility of the internet enables information to spread quickly, but also raises the potential for the circulation of false or misleading information. This condition requires the government to provide public information services that are accurate, responsive, and easily accessible in order to protect society from the negative impacts of misinformation. The Government of East Java Province, through the Department of Communication and Informatics, provides a digital-based information verification service through the Klinik Hoaks Website to assist the public in clarifying questionable information. This study aims to assess the effectiveness of the service based on Duncan’s organizational effectiveness theory, which includes goal attainment, integration, and adaptation. This research employs a qualitative approach with a descriptive design. Data collection techniques include observation, interviews, and documentation, with informants selected using purposive sampling. The results show that the Klinik Hoaks Website service has generally been effective. The service is able to meet the public’s need for information verification, has procedures that are easy to understand, and is supported by adequate facilities. However, several challenges remain, including inconsistency in verification time, limited outreach of socialization, and the absence of specific technical regulations. Therefore, improvements are needed in terms of service timeliness, broader dissemination, and strengthening of technical regulations to optimize the effectiveness of the service.
Service Innovation of the E-Peken Application (Economic Empowerment and Resilience) by the Department of Communication and Informatics of Surabaya City Andari, Rania Hari; Oktariyanda, Trenda Aktiva; Rahaju, Tjitjik; Pradana, Galih Wahyu
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 9 (2026): April 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19640032

Abstract

The role and concern of the government are essential to support the success of e-commerce activities. One way is by innovating services in applications in terms of economic empowerment and resilience. Surabaya City is one of the cities with technology-based innovations that excels E-PEKEN as a mobile-based application that connects MSMEs with consumers. However, the application, which launched on October 31, 2021, still requires further development and refinement to achieve its stated objectives. Therefore, the government hopes that this new application innovation will prompt a swift public response and feedback regarding the advantages and benefits of the E-PEKEN application. This study aims to analyze and describe the service innovation of the E-PEKEN application (Economic Empowerment and Resilience) by the Surabaya City Communication and Informatics Office. This study uses a qualitative research type with a descriptive method, with data collection techniques using observation techniques, structured interviews, and documentation. The results of the study indicate that the E-PEKEN Surabaya service innovation (Economic Empowerment and Resilience in Surabaya) by the Surabaya City Communication and Informatics Office can be said to be good because it has met all the criteria and characteristics of existing innovations. The E-PEKEN Surabaya service has uniqueness or specificity, proven in terms of ideas, programs, structures, systems, and possible expected results, which are different from before. Furthermore, this service has an element of novelty, as it is an original innovation, truly an idea and a work of thought from members of the Surabaya City Communication and Informatics Office.  
Co-Authors A, A’isah Adinda, Cika Meisa Agustina, Febri Yeni Al Azis, Muhammad Farros Ali Hasbi Ramadani Ali Imron Andari, Rania Hari Angelly, Ryke Angrraeni, Natasya Dinda Ardana, Ericho Rizal Aura Marcenia Putri Azzuhri, Ahmad Arofi Badrudin Kurniawan Bisri, Mashur Hasan Deby Febriyan Eprilianto Dewi, Elviana Dinata, Candra DITA PERWITASARI Eva Hany Fanida, Eva Hany Faysal, Ahmad Febriyan, Deby Fitrie, Ravienda Anita Fitrie, Revienda Anita Gading Gamaputra H, Mohammad Hermy Hakim, Fathan Adrean Heni Purwa Pamungkas Hermayandi, Nandina Salsabila Heru Arizal Hidayat , Melda Fadiyah INDAH PRABAWATI Juprihantoro, Dwiky Karisma, Herdyana Lady Loren, Irananda Destiani Ma'ruf, Muhammad Farid Ma’ruf, Muhammad Farid Mahadhika, Vita Marzuqi, Muhammad Ilyas Ma’ruf, Muhammad Farid Megawati, Suci MEIRINAWATI Meirinawati Meirinawati, Meirinawati Muhamad Arif Mahdiannur Oktariyanda, Trenda Aktiva Puspita Ningrum, Luci Fransiska R, Dwi Anggorowati Rachmadhani, Azzahroh Ramadhan, Aditya Safitri, Rismaya Elly Sari, Asti Diana Sari, Lisa Amelia Sari, Neni Novita Sarmini Sarmini Sinipat, Kartiko Nugroho Pangestu Supriyadi, Sagita Alfira Tjitjik Rahaju Wati, Lisa Sintha Yoly, Danisa Putri Yunitasari, Bellina Zhara, Tria Maulana