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Journal : MIX : Jurnal Ilmiah Manajemen

Towards the Knowledge Management: Improving The Role of Organizational Citizenship Behavior Through the Job Satisfaction Perkasa, Didin Hikmah; Purwanto, Setiyo; Dhyan Parasakti, Ryani; Soelton, Mochamad; Arief, Harefan
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 2 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i2.009

Abstract

Objective: The objective of this research is to evaluate and analyze the impact of effective good corporate governance and knowledge management on organizational citizenship behavior. In addition, this research also investigated the mediating role of job satisfaction.Methodology: This research involved the saturated sample of 179 employees. Quantitative analysis was carried out through a survey approach using questionnaires and the Smart-PLS model structural analysis method.Findings: An interesting finding in this research is that consistent and structured implementation of GCG has been able to improve organizational performance by reaching the right people through the right channels in a short time. Therefore, employee job satisfaction is no longer the dominant factor in this research.Conclusion: Organizational citizenship behavior has a positive influence on Good Corporate Governance and knowledge management. The implementation of good corporate governance and well-functioning knowledge management makes a positive contribution to the level of job satisfaction. Even though job satisfaction has a significant positive impact on Organizational Citizenship Behavior, job satisfaction does not act as an intermediary in the relationship between Good Corporate Governance and Organizational Citizenship Behavior. In contrast, in the knowledge management framework, job satisfaction plays a role as a mediator that connects the influence of knowledge management on organizational citizenship behavior.
Co-Authors Abdullah, Muhammad Al Faruq Adhiyoga, Yohanes Galih Adiwibowo, Bugi Satrio Agtovia Frimayasa, Agtovia Amini Yahman, Soleh Apriani, Ari Arbaina, Ceci Arief, Harefan Aryati Nuryana Aryati Nuryana, Aryati Cecep Saepudin Childsea Tamara Hirdhania Damayanti, Ida Royani Dhyan Parasakti, Ryani Diah Puspita Hati Didin Hikmah Perkasa Dyah Intan Puspitasari Endah Retno Wuryandari, Nur Enita Dewi ERNA SURYANI Erwinda Erwinda Fathihani Fathihani, Fathihani Febrian, Wenny Desty Ferdius Mooy, Welem Firdaus Firdaus Gani, Rachmat Abdul Hanafi, Mukhlis Hasana, Rizka Amalia Nur Hikmat, Muhammad Hirdhania, Childsea Tamara Ilman, Syaeful Islamiah Kamil Khasan, Muhammad Komarudin Komarudin Lestari, Dhoya Safira Tresna Lingga Yuliana Lisdiana Listyani Hidayati Mahadir Ahmad Mahadir Ahmad Meiliyah Ariani, Meiliyah Mochamad Soelton Muchidayat, Wulan Muhamad Haikal Muhamad Machbub Aozai MUHAMMAD ALI Muslim, Rufaidah Qonita Mutalazimah Mutalazimah Nabilah Nisa Nur Rachma Anganti Nisa Rachmah Nur Anganthi Nisa Rachmah Nur Anganthi Nisa Rachmah Nur Anganti Nur Endah Retno Wuryandari Nur Endah Retno Wuryandari, Nur Endah Nuri, Wahyu Fajar Nuriska, Aglia Pratama, Tonny Adetya Pratamaningsih, Mira Media Purnama, Yanthy Herawaty Rachma Anganti, Nisa Nur Rachmah Nur Anganti, Nisa Rizka Amalia Nur Hasana Ruhiman, Maman Ryani Dhyan Parashakti Sari, Ovi Hamidah Siti Zulaekah Siti Zulaekah Siti Zulaekah Soleh Amini Yahman Soleh Aminy Yahman Solihin, Agung Sugeng, Margono Sulastri, S Syarifah Farida Tarmiji, Achmad Vina Rahmayanti Vitriani, Nur Wachidah Yuniartika Wenny Desty Febrian Wuryandari, Nur Endah Retno Yahman, Soleh Aminy Yanthy Herawaty Yanthy Herawaty Purnama Yuli Kusumawati Zaini Said Zaini Said