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All Journal Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura Jurnal Manajemen Pelayanan Publik Jurnal Bina Praja Jurnal Ilmu Administrasi Publik (JIAP) Politik Indonesia: Indonesian Political Science Review Silampari Bisa: Jurnal Penelitian Pendidikan Bahasa Indonesia, Daerah, dan Asing Journal of Humanities and Social Studies Journal Publicuho Indonesian Journal of Halal Research Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Dinamika Ekonomi Syariah Jurnal Pengabdian UNDIKMA GUYUB: Journal of Community Engagement Jurnal Pengabdian Nasional (JPN) Indonesia Uti Possidetis: Journal of International Law Jurnal Pengabdian Kepada Masyarakat PUBLIKA : Jurnal Ilmu Administrasi Publik Indonesian Community Journal Harakat an-Nisa: Jurnal Studi Gender dan Anak International Journal Mathla'ul Anwar of Halal Issues Journal of Business Studies and Management Review Journal Publicuho MIMBAR INTEGRITAS Master Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pengabdian Nasional (JPN) Indonesia Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Studi Pemerintahan Saturnus: Jurnal Teknologi dan Sistem Informasi Jurnal Riset Multidisiplin Edukasi Educational Leadership and Management Journal KAMBOTI : Jurnal Sosial dan Humaniora
Mar Atun Saadah
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From “Quick Wins” to Smart Governance: Building Dynamic Managerial Capabilities in Jambi City Mar Atun Saadah; Tiyara, Agus; Try Syeftiani; Feny Tialonawarmi; Hendriyaldi; Istiqomah Malinda S.B
Jurnal Studi Pemerintahan Vol 16, No 3 (2025): November 2025
Publisher : Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jsp.v16i3.478

Abstract

The smart city initiative in Jambi City exemplifies the opportunities and challenges of digital transformation in local governance. This study develops a framework for smart governance transformation in Jambi City, focusing on two critical components: the dynamic managerial capabilities of municipal staff and aligning digital application architecture with Smart Governance (SG) principles. Using a mixed-methods approach, we quantitatively assessed the influence of managerial capabilities and technology adoption factors on smart governance outcomes. We employed the Technology Adoption Model (TAM) and the Technology–Organization–Environment (TOE) framework to guide this assessment. We then qualitatively validated the results through interviews, focus group discussions, and document analysis. The study found that dynamic managerial capabilities have a stronger impact on smart governance outcomes than technology factors alone. Stakeholders who embraced innovation and integrated digital tools achieved better service quality, efficiency, and citizen participation (â H” 0.5, p < 0.01). This was compared to the moderate effect of application usability and alignment (â H” 0.3, p < 0.05). Although user-friendly “Quick Win” apps improved services, their potential was limited by low organizational readiness and poor integration. Qualitative evidence confirmed that leadership support and staff empowerment were crucial to success. These findings demonstrate the importance of pairing technology with human capacity and collaborative governance. The study proposes a design framework that combines capacity building with application architecture refinements to institutionalize smart governance principles.
Pendampingan Pengembangan Produk Olahan Cabai sebagai Upaya Peningkatan Pendapatan Ekonomi Masyarakat Desa Maju Jaya Kecamatan Kumpeh Ulu Saadah, Maratun; Sampoerno, Mohd. Norma; Fidini, Imtiyaz Ragbah; Maharani, Bintang; Al Ikhsal, Fadlli; Ritauli, Bella
ABDI: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 7 No 4 (2025): Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : Labor Jurusan Sosiologi, Fakultas Ilmu Sosial, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/abdi.v7i4.1535

Abstract

Artikel ini membahas pendampingan dalam pengembangan produk olahan cabai sebagai strategi untuk meningkatkan pendapatan masyarakat Desa Maju Jaya, Kecamatan Kumpeh, Kabupaten Muaro Jambi. Desa Maju Jaya memiliki potensi cabai, dengan 98% lahan merupakan lahan pertanian cabai dan memiliki dimiliki oleh masyarakat sendiri. Produk cabai segar melimpah pada masa panen dan membuat harga cabai turun. Kondisi ini diperburuk dengan masa penghujan yang menyebabkan lahan pertanian tergenang dan petani tidak dapat menanam cabai. Prodi Manajemen Pemerintahan melalui Program Pengabdian Masyarakat Mahasiswa (P2M2) dari Universitas Jambi memberikan pendampingan pengembangan produk olahan cabai kepada masyarakat Desa Maju Jaya. Pendampingan ini bertujuan untuk memberikan pengetahuan, keterampilan, dan akses informasi yang dibutuhkan oleh masyarakat desa untuk mengembangkan produk olahan cabai secara efektif. Dengan demikian, diharapkan masyarakat dapat meningkatkan pendapatan ekonomi mereka dengan memanfaatkan potensi yang ada dan mencapai kemandirian ekonomi. Program pengabdian kepada masyarakat ini dilaksanakan menggunakan metode Asset Based Community Development (ABCD). Pada kegiatan pengabdian ini, tim pengabdian melakukan kunjungan untuk observasi terkait dengan kondisi apa yang masyarakat petani cabai harapkan. Mengacu pada murahnya harga cabai saat produksi melimpah, maka petani menginginkan cabai dapat diproduksi menjadi produk olahan bukan hanya dijual dalam bentuk produk pangan mentah.  Dalam pengabdian ini tim peneliti melihat bahwa sejak dulu, masyarakat desa telah terbiasa dengan bertani cabai, kecakapan dalam bertani diteruskan secara turun temurun. Namun, saat ini mereka terkendala pada perubahan iklim yaitu banjir yang membuat harga cabai rendah dan musim tanam yang terputus. Sehingga, untuk menciptakan kondisi masa depan dimana petani tetap dapat mendapatkan penghasilan layak dari produk cabai, maka tim pengabdian mengusulkan kegiatan hilirisasi produk cabai menjadi bubuk cabai.
Studi Tentang Kinerja Sistem Informasi Manajemen Aparatur Berbasis Digital di Badan Pengembangan Sumber Daya Manusia (BPSDM) Provinsi Jambi Siti Zaadah; Novita Sari; Mar Atun Saadah
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 2 (2026): April : Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i2.1571

Abstract

This study aims to analyzei thei peirformancei and contributing factors to thei failurei of thei digital-baseid Civil Seirvant Manageimeint Information Sisteim (SIKILAT) adoption at thei Jambi Provincei Human Reisourceis Deiveilopmeimnt Ageincy (BPSDM) using a Teichnology, Organization, and EInvironmeint (TOEI) peirspeictivei. Thei study eimployeid a qualitativei, deiscriptivei approach. Thei reisults indicatei that SIKILAT impleimeintation is suboptimal and unsustainablei. From a teichnological peirspeictivei, obstacleis includei lack of minteinancei, limiteid systeim quality, and complicateid usability. From an organizational peirspeiktivei, thei lack of mandatory policieis and low useir compeiteincy and participation arei keiy obstacleis. Meianwhilei, from an einvironmeintal peirspeictivei thei lack of reigulations and eixteirnal preissureis havei leid to thei systeim’s deiclinei as a priority.
Pengaruh Kualitas Pelayanan dan Kualitas Aplikasi terhadap Kepuasaan Pengguna Layanan Publik (Sipaduko) di Dinas Kepedudukan dan Catatan Sipil Kota Jambi Satriyo Suryo Guritno; Novita Eka Sari; Mar Atun Saadah
MASMAN Master Manajemen Vol. 4 No. 2 (2026): Mei: MASMAN : Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i2.1339

Abstract

This study examines the influence of service quality and application quality on user satisfaction with the Sipaduko public service application at the Department of Population and Civil Registration of Jambi City. The research is motivated by the importance of improving the quality of digital-based public services to fulfill community needs effectively and efficiently. Although Sipaduko was developed to simplify online population administration services, several obstacles remain, including limited human resources, application usage difficulties, system disruptions, and lengthy service processes. This study uses a quantitative approach with data collected through questionnaires distributed to Sipaduko users. The data were analyzed using statistical methods to determine the partial and simultaneous effects of service quality and application quality on user satisfaction, as well as to identify the most dominant variable. The results indicate that both service quality and application quality significantly influence user satisfaction, both individually and simultaneously. Among the two variables, application quality shows the strongest influence on user satisfaction in accessing digital public services.
Agile Local Government: Lessons from Digital Collaborative Service in Jambi City Winata, Ginazar Hasta; Yusuf, M.; Subekti, Dimas; Wahid, Makmun; Saadah, Mar Atun
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.62661

Abstract

This article explores the implementation of agile government principles in the context of digital collaborative services for building permits in Jambi City. Agile Government prioritizes responsiveness and adaptability in public administration to address the evolving needs of society. This study aims to analyze how these principles can improve the building permit process by enhancing inter-agency collaboration. It identifies key challenges in coordination among government institutions and assesses the extent to which flexibility, openness, and user-orientation have been applied in the service process. Using qualitative methods, this research collected data through interviews and analysis of various documents. Our study indicates that bureaucratic complexity and weak inter-agency communication are major barriers to efficient public service efficiency. However, the use of information technology is considered to have significant potential to improve transparency, coordination, and fast in decision-making. The findings of this study have significance for bureaucratic reform at the local level and propose strategies such as the alignment of Standard Operating Procedures (SOPs), the development of integrated communication platforms, as well as the utilization of real-time monitoring systems to improve efficiency, and quality of public services. These recommendations are not only relevant for Jambi City but can also be applied in other regions facing similar challenges, thus promoting more adaptive, efficient, and user-oriented.
Tourism And Conflict : The Empirical Study Of Sipin Lake Development, Jambi City M. Yusuf; Faizah Bafadhal; Maratun Saadah
Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Vol 16, No 1: 2023
Publisher : Universitas Trunodjoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pamator.v16i1.19603

Abstract

The purpose of this paper is to analyze the causes of conflict and propose alternative conflict resolution in tourism development. Although this sector experienced a significant growth and was able to encourage economic growth at various levels, its management faces governance challenges for instance conflicts of interest that occur in the Sipin lake area. This area constructed in 2017 which is designated as a tourist area based on regional regulations spatial plan of Jambi city. The data is obtained from various field information through in-depth interviews, observations and various sources which then it is systematically coded to find the meaning behind the phenomena that occur. This paper reveals that conflict in development of tourism objects is triggered by the planning and implementing non-participatory regional development and differences in orientation among the actors involved. The management of an area of ± 161 ha is not maximum managed, and this can be seen from the management of the area that is not well-organized and untidy. This paper underlines that tourism conflicts can occur due to various things that result in poor tourism management so that the potential to reduce the number of visitors.
Acquisition Planning for Local Wisdom: Sustaining the Jambi Malay Seloko Tradition through Curriculum Integration Sampoerno, Mohd. Norma; Nazurty, Nazurty; Kuntarto, Eko; Harjono, Hary Soedarto; Saadah, Maratun; Agustiyara, Agustiyara
Educational Leadership and Management Journal Vol. 4 No. 1 (2026): Element - 2026
Publisher : FKIP Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines Seloko Adat, a traditional oral tradition of the Jambi Malay community, through the lens of anthropolinguistic pragmatics and language planning. Utilizing a qualitative phenomenological approach, the research analyses Seloko performances across six stages of the wedding ceremony to determine how linguistic structures regulate social interaction and sustain communal identity. Findings reveal that these rituals utilize elaborate metaphors and indirect speech acts to uphold Malay social norms and interpersonal politeness. Pragmatic analysis demonstrates that Seloko serves as a critical mechanism for building inter-family relationships and managing social expectations within the ritual context. However, facing a critical decline in intergenerational transmission, the study explores the pedagogical potential of integrating these linguistic traditions into local curricula as a form of acquisition planning. By documenting this diminishing oral tradition, the research highlights the vital role of ritualized language in maintaining social cohesion and proposes concrete language-in-education frameworks for its curriculum integration to support language revitalization and character development within contemporary Indonesian society.
Optimizing the Halal Certification System through Community-Based Assistance for Poultry Slaughterhouses Salmia Salmia; Munawaroh Munawaroh; Mar Atun Saadah; Karlina Rahayu
GUYUB: Journal of Community Engagement Vol 7, No 2 (2026): Juni
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/guyub.v7i2.14580

Abstract

The limited number of halal-certified poultry slaughterhouses in Indonesia represents a critical bottleneck in strengthening the halal supply chain. Empirical evidence shows that small-scale slaughterhouses often lack halal certification due to low technical capacity, inadequate facilities, and weak managerial systems, which undermine halal traceability and increase compliance risks. This community service aims to strengthen the halal supply chain by enhancing capacity and facilitating halal certification for a poultry slaughterhouse group in Jambi City, selected due to its strategic role as a local supplier and its low initial readiness for certification. This program applied a Participatory Action Research (PAR) approach involving 19 participants, including slaughterhouse workers and managers. Activities were conducted over three months, including needs assessment, halal regulation socialization, technical training, slaughter practice, development of Halal Product Assurance System (SJPH) documents, facility improvement, and certification mentoring.The results show measurable improvements. Participants’ knowledge increased from an average pre-test score of 52.3 to 81.6 in the post-test, and all participants obtained halal slaughterer training certificates. Two SJPH documents were successfully developed, including halal policies, SOPs, and monitoring forms. Facility improvements included the separation of clean and dirty areas, provision of sanitation equipment, and improved production flow. By the end of the program, two business units had applied for halal certification, and all participants met the initial administrative requirements
What Can Rubber Farmers and Institutions Do for Supply Chain Networks: The Political Economy Analysis Maratun Saadah; Agustiyara Agustiyara
Jurnal Borneo Administrator Vol. 18 No. 2 (2022): August, 2022
Publisher : Pusjar SKPP Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v18i2.902

Abstract

This research analysed the process of the supply chain of natural rubber between Tauke (collectors) and farmers and between farmers who have their rubber plantation and their tapper labour, with the institutional political economy analysis in Batanghari Regency, Jambi province. The research was descriptive research with a qualitative approach. This research used in-depth interviews with particular informants with purposive sampling and participative observation methods in certain activities. Data that had been obtained was analysed and qualitatively described. This research found that the collectors still overpowered the supply-chain process of natural rubber in the Batanghari Regency – trader, both at the village, sub-regency, and Regency levels. Other institutions, such as the auction market and crumb rubber factory, were located only in particular locations, so they were not accessible to the whole farmers in the Regency. As a result, several channels of marketing systems made different prices from what the farmers got. Institutional marketing indeed could be implemented. It has been proven by institutions such as auctions, joint venture groups, and other groups. Besides, some non–economic aspects can affect the way price parameter changes in the supply chain process, and they are; institution characteristics, marketing channel, and patronage relationship between farmers and traders. Batanghari Regency government should re-examine their plantation regulation about the marketing mechanism until the lowest level, villages. The government should have encouraged a mutual understanding among farmers so that similar efforts could occur elsewhere.
Optimalisasi Pariwisata Berbasis Komunitas Melalui Peningkatan Kapasitas Pengelolaan Keuangan di Wisata Mangrove Pangkal Babu Yudi Yudi; Erida Erida; Dessy Elliyana; Mar Atun Saadah; Try Syeftiani
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5591

Abstract

Kegiatan pengabdian ini bertujuan untuk mengoptimalkan pariwisata berbasis komunitas di Wisata Mangrove Pangkal Babu melalui peningkatan kapasitas pengelolaan keuangan khususnya pada pelaporan keuangan bagi kelompok sadar wisata Mangrove Pangkal Babu. Pariwisata berbasis komunitas (CBT) memiliki potensi besar untuk meningkatkan kesejahteraan masyarakat lokal, namun seringkali terhambat oleh rendahnya kapasitas pengelolaan keuangan yang efektif dan efisien. Melalui pelatihan dan pendampingan keuangan, kegiatan ini membantu kelompok sadar wisata Mangrove Pangkal Babu dalam meningkatkan kemampuan mereka mengelola pendapatan dan melakukan pencatatan keuangan yang transparan. Metode yang digunakan adalah pelatihan partisipatif dan evaluasi berkelanjutan untuk memastikan penerapan hasil pelatihan dalam praktik sehari-hari. Hasil kegiatan menunjukkan adanya peningkatan kemampuan pengelolaan keuangan melalui aplikasi pelaporan keuangan yang diberikan oleh tim pengabdian FEB Universitas Jambi. Diharapkan dengan adanya peningkatan kapasitas ini, wisata Mangrove Pangkal Babu dapat dikelola dengan lebih profesional, mendukung perekonomian lokal, dan menjaga kelestarian lingkungan.
Co-Authors Abdul Muhaimin Elyusufi Achyat Budianto Agus Sugiarto Agus Sugiarto Agustiyara Agustiyara, Agustiyara Al Ikhsal, Fadlli Alfyananda Kurnia Putra Anggun Suri Anggun Suri Arisandi, Sindi Asha Zabirra Bin Ibrahim, Mohd Hairy Bintang Joice Pakpahan Budianto, Ahyat Chaniago, Fransisko Dahmiri Dimas Subekti Eko Kuntarto Elliyana, Dessy erida erida Erida Erida Faizah Bafadhal Fauzan Ramli Fidini, Imtiyaz Ragbah Firmansyah Putra Firmansyah Putra Fransisko Chaniago Gracella Sophia Hapsa Hapsa Hapsa Hapsa, Hapsa Hary Soedarto Harjono Hendriyaldi Hendriyaldi Imtiyaz Ragbah Fidini Irawan, Turino Adi Irawati Istiqomah Malinda S.B Karlina Rahayu Karlina Rahayu Kurnia Permana M. Ilham M. Ilham M. Yusuf M. Yusuf M. Yusuf Maharani, Bintang Makmun Wahid, Makmun Marpaung, Asnija Minarni Martaliah , Nurfitri Mawarnis Hapsari Utomo Maya Sari Mubyarto, Novi Muhammad Haris Muhammad Haris Saputra Munawaroh Munawaroh Nazurty Nazurty NOVITA EKA SARI NOVITA EKASARI Novita Sari Nugraha Nugraha Permana, Kurnia Rahman Rambe, Salwa Ayu Fadhillah Ravinesh Rohit Prasad, Ravinesh Rohit Rida Meriyanti Riri Maria Fatriani Ritauli, Bella Rosa, Refa Safitri , Yuliana Salmia Salmia Sampoerno, M. Norma Sampoerno, Mohd. Norma Sasi Eriyanti Satriyo Suryo Guritno Sean Popo Hardi Siti Zaadah Suri, Anggun Sutri Destemi Elsi Syaiful Huda, Imam Arifa'illah Syaiful Huda, Imam Arifa’illah Tarigan, Steven Pradana Tialonawarmi, Feny Tiyara, Agus Triansyah, Zuhri Triyono Adi Tristanto Try Syeftiani Wahyu Juari Setiawan Winata, Ginazar Hasta Yanti, Ovie Yudi Yudi - Yudi Yudi Yuli Tauvani Zuhri Triansyah Zulfan Fachrezi