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All Journal Jurnal Siasat Bisnis Syntax Literate: Jurnal Ilmiah Indonesia JURNAL EKONOMI PENDIDIKAN DAN KEWIRAUSAHAAN JURNAL VISIONIDA Ekonomi dan Bisnis Business Management Analysis Journal (BMAJ) JIMF (JURNAL ILMIAH MANAJEMEN FORKAMMA) Journal of Social Science Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Quantitative Economics and Management Studies International Journal of Business, Technology, and Organizational Behavior (IJBTOB) Ilomata International Journal of Social Science International Journal of Engagement and Empowerment (IJE2) Batara Wisnu : Indonesian Journal of Community Services Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance International Business and Accounting Research Journal Jurnal Dekonstruksi Journal of Social Science International Research of Multidisciplinary Analysis Journal of Management, Economic, and Financial
Iwan Kresna Setiadi
Universitas Pembangunan Nasional Veteran Jakarta
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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THE ROLE OF SERVANT LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON THE EMPLOYEES Kusmana, Agus; Pratiwi, Endah Andriani; Setiadi, Iwan Kresna
International Research of Multidisciplinary Analysis Vol. 1 No. 9 (2023): International Research of Multidisciplinary Analysis
Publisher : Nindikayla Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57254/irma.v1i9.54

Abstract

The Role of Servant Leadership on Organizational Citizenship Behavior (OCB) on the employees. This causality study between Servant Leadership and Organizational Citizenship Behavior (OCB) was conducted to analyze the role of Servant Leadership to OCB on the employees. This study used a theoretical approach from Greenleaf (1999) with 8 dimensions that proposed by Barbuto (2006), namely the Altruistic calling, the Emotional healing, the Wisdom, the Persuasive mapping, the Organizational stewardship, and the Humility; and theory by Organ(1988) for the OCB. Total sampling technique was used in collecting the research sample of 50 employees of Company X consisted by the employee from IT Department, Operators and the Agency. The measurement tool of Servant Leadership is a standard measuring tool that was adapted into Indonesia version by Seger Handoyo (2010) which consist 38 question items.  The measuring instruments of this research is made by the author, with the validity of measuring instruments of 0.298 to 0.665, and the reliability of α = 0.809 based on Cronbach's.The results showed that the Servant Leadership has the influence on Organizational Citizenship Behavior with an R Square of 0.910 with a high level of Servant Leadership and Organizational Citizenship Behavior
PREDICTION OF LECTURER NEEDS THROUGH STUDY PROGRAM WORKLOADS ANALYSIS REVIEW ON X UNIVERSITY Ali, Syarif; Setiadi, Iwan Kresna; Kusmana, Agus
International Research of Multidisciplinary Analysis Vol. 1 No. 12 (2023): International Research of Multidisciplinary Analysis
Publisher : Nindikayla Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57254/irma.v1i12.55

Abstract

The objective of this research is to determine the right number of lectures needed by the faculties of University X. The research is descriptive—analytical study. Data was collected using secondary data and observation. Beside that, the data was also collected through informants, namely vice deans of the Faculty of Law, Business and Management, Social studies, and Vice Rector for General and Financial affairs. The shortage of lecturers will cause the ineffectiveness in the learning process, besides If the number of lecturers is bigger than the workload, it will create the disguise of unemployment. It is necessary for the University to have lectrurers whose workload comply with regulation. This research analysis between minimum credit point (compulsory) with the lecturer needed. Result suggested: several study programs should recruit more lecturers
URBAN ECOLOGY: HOUSE RAT (RATTUS RATTUS) MANAGEMENT AND BEE (TRIGONA SP.) KEEPING IN RW IX GRIYA BHAYANGKARA, SUKODONO Mahendra Kusuma, Ramadhani; Sasongko, Purnomo Edi; Mindari, Wanti; Wijayanti, Fitri; Lestari Tarigan, Puji; Nur Supriyadi, Yudi; Windriyanti, Wiwin; Kresna Setiadi, Iwan
Batara Wisnu : Indonesian Journal of Community Services Vol. 5 No. 1 (2025): Batara Wisnu | Januari - April 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v5i1.315

Abstract

Urban environments often grapple with the dual challenges of pest management and sustainable practices, highlighting a crucial research gap in integrating effective and eco-friendly solutions. This activity addresses the issue of house rat (Rattus rattus) infestations and the potential for Trigona bee (Trigona sp.) keeping in RW IX Griya Bhayangkara, Sukodono. The primary objective was to develop and implement a training program for constructing environmentally friendly rat traps and establishing Trigona bee colonies. Utilizing a hands-on approach, the methodology included the design of simple, water gallons-based rat traps and the setup of bee bamboo-hives tailored for urban settings. The expected outcome where the introduction of simple rat traps could reduce house-rat populations, while Trigona beekeeping offered additional economic benefits and environmental sustainability. This activity underscores the importance of community engagement in adopting these methods, demonstrating that local resource utilization and practical training can effectively address urban ecological challenges. The implications of this activities extend to enhancing urban pest management strategies and promoting sustainable urban agriculture practices, contributing to overall community well-being, ecological resilience, and the achievement of SDGs.
The Influence Digital Marketing and Market Orientation on Marketing Performance Moderated by Competitive Advantage Agustina, Lia; Hadi, Prasetyo; Jubaedah, Jubaedah; Setiadi, Iwan Kresna
Quantitative Economics and Management Studies Vol. 5 No. 6 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2906

Abstract

The phenomenon in this research is the decline in the number of marriage registrations at Ministry of Religious Affairs/KUA. According to data from the Indonesian Ministry of Religion in the last three years, the marriage rate in Indonesia has decreased drastically. Around two million marriages will decrease by 2024. Meanwhile, according to the 2018 in the Central Statistics Agency (BPS) report, the creative economy subsector contributes greatly to the national economy, with a contribution of 7.44% to Gross Domestic Product (GDP), one of the MSMEs in the creative economy subsector namely MSME EO. With the decline in the number of KUA registrations, MSMEs in the marriage sector are experiencing market saturation. Therefore, marketing performance (variable y) is required, including competitive advantage (variable z) as moderation and (variable x) namely digital marketing and market orientation. This research used quantitative and saturated sampling techniques. The population involved 101 MSME actors in the field of Event Organizer (EO) in DKI Jakarta. Employing SMART PLS 4.0, the results of this research indicate that digital marketing and market orientation have a significant influence on EO marketing performance in DKI Jakarta. However, competitive advantage cannot moderate digital marketing and market orientation.
Mukbang mania: exploring attitudes and parasocial relationships among viewers Hermina, Nurul; Setiadi, Iwan Kresna; Fadhlurrahmah, Sitti Nur Azmi
Jurnal Siasat Bisnis VOL 29, NO 1 (2025)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol29.iss1.art6

Abstract

Purpose – This study aims to examine how the motivation to watch mukbang influences attitudes towards watching content and para-social relationships, which ultimately result in the intention to watch content and purchase intention using the stimulus-organism-response (S-O-R) framework.Design/methodology/approach – Using a quantitative approach, this study was conducted on 400 respondents of generation Z and millennials selected using the purposive sampling method. The data obtained were processed using structural equation modeling with SmartPLS 3.0 software.Findings – The findings of this study indicate that visual appeal, auditory elements, and content variety can influence attitude toward mukbang content, while frequency of interaction, content relatability, and engagement level influence parasocial relationships. Furthermore, attitude toward mukbang content and parasocial relationships can lead to intention to watch mukbang, which also influences purchase intention.Research limitations/implications – This study only used samples from generation Z and millennials in Indonesia, which may not be fully representative of the wider population. Future studies could explore different demographic groups or add other variables such as emotional motivation.Practical implications – The results of this study provide insights for content creators and marketers to pay more attention to visual, auditory, and content variation elements in mukbang to increase audience engagement. Strengthening parasocial relationships can also be used as a marketing strategy to increase purchase intentions.Originality/value – This study highlights the influence of viewing motivation on attitudes and parasocial relationships in the context of mukbang, which is still rarely explored in the literature. This study contributes to the understanding of digital consumer behavior, especially among generation Z and millennials.
The Influence of the Service Marketing Mix on the Purchase Decision of Feb Uki Services With Social Media as a Variable Moderation on Promotions Napoleon Sinaga; Iwan Kresna Setiadi; Maria Assumpta Wikantari; Fenny B.N.L Tobing
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 2 (2025): Dinasti International Journal of Economics, Finance & Accounting (May-June 2025
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i2.4236

Abstract

This study aims to investigate the influence of the service marketing mix on purchase decisions at the Faculty of Economics and Business at UKI, with social media as a moderation variable in promotion. Data were collected through surveys of students selecting programs at the faculty. Hypothesis testing results indicate that product, price, place, physical evidence, and administrative processes do not significantly influence purchase decisions. However, promotion and personal factors significantly affect purchase decisions, with promotion showing a significant positive path coefficient. Furthermore, social media, as a moderation variable in promotion, also significantly influences purchase decisions. The implications of these findings underscore the need for marketing strategies focused on promotion through social media to enhance attractiveness and positive influence on prospective students at FEB UKI. This study contributes to understanding the dynamics of service marketing in higher education contexts, utilizing social media as a primary tool to achieve marketing objectives.
MEMBERDAYAKAN LANSIA MELALUI EKOPRINT: MENINGKATKAN KETERAMPILAN, KESEJAHTERAAN, DAN KEBERLANJUTAN LINGKUNGAN MELALUI BANK SAMPAH Husniati, Renny; Pangestuti, Dewi Cahyani; Shinta, Nurendah; Widodo, Purwanto; Setiadi, Iwan Kresna
Batara Wisnu : Indonesian Journal of Community Services Vol. 5 No. 2 (2025): Batara Wisnu | Mei - Agustus 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v5i2.426

Abstract

The empowerment of the elderly through environment-based and creative economic activities has been demonstrated to have great potential to improve their quality of life, both socially and economically. The objective of this Community Service Program is to enhance the productivity of the elderly by leveraging a waste bank as a resource for the production of eco-print products. The community service program was implemented in Benda Baru Village, Pamulang District, South Tangerang City, involving elderly participants from the Elderly Health Post (Posyandu Lansia) and local waste bank managers. The program was meticulously designed, comprising multiple phases. These phases included initial coordination, socialization, technical training in eco-printing, production assistance, and evaluation and follow-up. The outcomes of this study indicate an enhancement in the participants' proficiency in processing natural materials from the waste bank into eco-print products with market value, including fabric, bags, and tablecloths. The program's social impact was multifaceted, including the enhancement of self-confidence and social engagement among the elderly participants, a reduction in loneliness, and the strengthening of social bonds within the community. Participants have begun to utilize their newly acquired skills to produce eco-print products, thereby opening up micro-business opportunities based on these products. Significant environmental impacts have been observed, including a reduction in organic waste and an increase in environmental awareness among participants, which can be attributed to the implementation of waste management through the waste bank. However, challenges such as limitations in product marketing and inconsistent raw material supply must be addressed. This program demonstrates that eco-print-based empowerment and waste management for the elderly can create sustainable positive impacts for the elderly, the local economy, and the environment. In the future, the program should concentrate on advanced training in marketing and the use of digital platforms to expand the market reach of the products produced.
PERAN PSYCHOLOGICAL CAPITAL DAN PERSON-ORGANIZATION FIT TERHADAP EMPLOYEES’ READINESS FOR CHANGE MELALUI MODERASI LEADER-MEMBER EXCHANGE Koesindratmono, Ferry; Setiadi, Iwan Kresna; Marzuki, Faisal
JURNAL EKONOMI PENDIDIKAN DAN KEWIRAUSAHAAN Vol. 12 No. 1 (2024)
Publisher : UNIVERSITAS NEGERI SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jepk.v12n1.p5-34

Abstract

Organisasi yang agile dapat mengkonfigurasi ulang terhadap strategi, struktur, proses, orang, dan teknologi, menuju peluang untuk menciptakan keunggulan kompetitif dan menghasilkan kinerja yang lebih baik ditengah ketidakpastian dan ketidakstabilan. Kesiapan individu untuk berubah merupakan elemen krusial dalam keberhasilan suatu organisasi dalam mencapai hasil perubahan yang diinginkan. Penelitian ini bertujuan untuk mengetahui pengaruh psychological capital (PsyCap) dan person-organization fit (P-O fit) terhadap employee readiness for change (ERFC), dan efek moderasi leader member exchange (LMX). Penelitian ini melibatkan 141 responden karyawan PTDS (industri hilir migas) dengan metode purposive sampling (sampling jenuh). Metode penelitian yang digunakan adalah kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner. Adapun hasil penelitian berdasarkan analisa data Smart PLS 3.0 menyimpulkan bahwa PsyCap dan P-O Fit berpengaruh positif dan signifikan terhadap EFRC. Leader member exchange ditemukan berpengaruh positif namun tidak signifikan terhadap EFRC. Selain itu, LMX terbukti tidak berpengaruh signifikan baik pengaruh PsyCap maupun pengaruh P-O Fit terhadap EFRC. Pada penelitian ini menambahkan leader member exchange sebagai variabel moderasi.
EVALUASI PELAYANAN PUBLIK DALAM PEMBUATAN SURAT PENGANTAR DI KELURAHAN SANGIANG JAYA KECAMATAN PERIUK KOTA TANGERANG Yusuf, Azhar Maulana; Sugara, Asep; Setiadi, Iwan Kresna
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 3 No. 3 (2023): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v3i3.371

Abstract

The world of service is inseparable from human life. Every human being even when still in the womb of his mother has received services in the form of nutritional intake and prayer, the next phase is after enough time to be born into the world he also gets service. The dimensions that will be used as guidelines for research instruments are according to Jafar, 2019. In the process of this research, the author uses qualitative methods, namely by collecting data through observation and interviews, The quality of service of Sangiang Jaya Village Office, Periuk District, Tangerang Municipality from the perspective of the community through the dimension of reliability is quite good. Meanwhile, through the dimension  of responsiveness as a whole, service reliability is mostly good and timely when the community needs it. Through  the assurance dimension, it is found that most employees have been good according to their abilities and do not compare with each other. Through the dimension of empathy regarding the attention of officials and employees to the community when served, it is found that overall they are always close to the community. The quality of service of Sangiang Jaya Village Office, Periuk District, Tangerang Municipality from through the dimension of direct evidence (tangibles) is said to be good enough but needs the addition of modern equipment
Analysis of The Effect of Workload, Role Conflict, Work Stress on Exit Intentions and Work Burnout Wahana, Arwansa; Setiadi, Iwan Kresna; Mulyantini, Sri
Journal of Management Economic and Financial Vol. 2 No. 3 (2024): Special Issue
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v2i3.32

Abstract

The banking sector, including Bank Syariah X, faces challenges with high employee turnover rates, which can be attributed to factors such as workload, role conflict, and work stress. This quantitative study aims to analyze the impact of workload, role conflict, and work stress on turnover intentions and work fatigue among Bank Syariah X employees in the Jabodetabek area. A sample of 75 organic employees was selected using simple random sampling, and data were collected through questionnaire surveys. Analysis was conducted using Partial Least Square (PLS) analysis. The findings reveal that workload and role conflict significantly contribute to work stress, which in turn influences turnover intentions and job burnout. The study underscores the importance of addressing these factors to mitigate turnover and enhance employee well-being. The results provide valuable insights for academia to enrich research literature, researchers to contribute to knowledge development, and Bank Syariah X management to formulate effective policies and practices for workforce management.
Co-Authors A. Heri Iswanto Ade Irni Rizka Agus Kusmana Alfatih S. Manggabarani Ali, Syarif Aliyudin, Muhammad Aratika, Juni Ari Prasetyo Asti Kuwaitiningsih Desmintari Dianwicaksih Arieftiara Fadhlurrahmah, Sitti Nur Azmi Faisal Marzuki Fenny B.N.L Tobing Ferry Koesindratmono Fitri Wijayanti Hanisa Putri Pratama Huridi, Muhammad Hanafia Jaka Wijaya Kusuma JUBAEDAH JUBAEDAH, JUBAEDAH Jubaedah Nawir Kharenina Augustine, Annisa Lia Agustina, Lia Mahendra Kusuma, Ramadhani Mahendro Sumardjo Maria Assumpta Wikantari Mulyantini, Sri Mulyono, Santosa Imam Muslim, Jenni Ferlina Napoleon Sinaga Niken Diah Fitriana Nobelson, Nobelson Nur Supriyadi, Yudi Nurul Hermina Pangestuti, Dewi Cahyani Praptiningsih Praptiningsih Prasetyo Hadi Pratala, Esaka Pratiwi, Endah Andriani Puji Lestari Tarigan Purnomo Edi Sasongko Purwanto Widodo Putra, Andri Muharizal Rafif Zuhairrahman Renny Husniati Shinta, Nurendah Siwi Nugraheni Sugara, Asep Sugianto Sugianto Susanto, Eko Budi Taufiq Hidayat Wahana, Arwansa Wahyudi Wahyudi Wahyudi Wahyudi Wanti Mindari Winarto, Edy Windriyanti, Wiwin Yoko Tristiarto Yudana, I Made Balik YUDI NUR SUPRIADI YULFIKA ANINDYA FARHA Yusuf, Azhar Maulana