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All Journal Jurnal Siasat Bisnis Syntax Literate: Jurnal Ilmiah Indonesia JMM (Jurnal Masyarakat Mandiri) JURNAL EKONOMI PENDIDIKAN DAN KEWIRAUSAHAAN JURNAL VISIONIDA Ekonomi dan Bisnis Business Management Analysis Journal (BMAJ) JIMF (JURNAL ILMIAH MANAJEMEN FORKAMMA) Journal of Social Science Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Ilomata International Journal of Management Quantitative Economics and Management Studies International Journal of Business, Technology, and Organizational Behavior (IJBTOB) Ilomata International Journal of Social Science International Journal of Engagement and Empowerment (IJE2) Batara Wisnu : Indonesian Journal of Community Services Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance International Business and Accounting Research Journal Jurnal Dekonstruksi Journal of Social Science International Research of Multidisciplinary Analysis Journal of Management, Economic, and Financial
Iwan Kresna Setiadi
Universitas Pembangunan Nasional Veteran Jakarta
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Kualitas Kerja dan Kepemimpinan Perempuan Muslim, Jenni Ferlina; Setiadi, Iwan Kresna
Dekonstruksi Vol. 10 No. 04 (2024): Jurnal Dekonstruksi Volume 10.4
Publisher : Gerakan Indonesia Kita

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54154/dekonstruksi.v10i04.278

Abstract

Penelitian ini bertujuan untuk mengkaji pengaruh kesetaraan gender, keamanan pekerjaan, dan peluang karir terhadap kualitas kerja, dengan kepemimpinan perempuan sebagai variabel moderasi. Studi ini dilakukan di Kementerian Lingkungan Hidup dan Kehutanan, yang merupakan salah satu instansi pemerintah yang merespon kesetaraan gender dengan baik dengan tingkat penilaian kinerja yang tinggi secara objektif dan transparan. Metode penelitian yang digunakan dengan pendekatan kuantitatif. Data dikumpulkan melalui kuesioner yang disebarkan kepada pejabat perempuan eselon 2, 3 dan 4 di kementerian tersebut. Analisis data dilakukan dengan menggunakan teknik regresi moderasi untuk melihat penguatan pengaruh dari variabel-variabel independen terhadap variabel dependen melalui variabel moderasi. Hasil penelitian menunjukkan bahwa kesetaraan gender, keamanan pekerjaan, dan peluang karir secara signifikan mempengaruhi kualitas kerja. Selain itu, kepemimpinan perempuan terbukti memperkuat pengaruh 2 variabel: keamanan pekerjaan, dan peluang karir terhadap kualitas kerja. Temuan ini mengindikasikan bahwa keberadaan pemimpin perempuan yang efektif dapat meningkatkan dampak positif dari keamanan pekerjaan, dan peluang karir terhadap kualitas kerja karyawan.
Improving Motor Vehicle Insurance Claim Efficiency Using Value Stream Mapping Yudana, I Made Balik; Wurjaningrum, Febriana; Hidayat, Taufiq; Setiadi, Iwan Kresna
Ilomata International Journal of Social Science Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i1.1977

Abstract

This study aims to evaluate and improve the efficiency of the motor vehicle insurance claim process at PT Asuransi Jasaraharja Putera (JRP) through the implementation of Lean Management using Value Stream Mapping (VSM). Data were collected through field observations, in-depth interviews, and analysis of claim documentation from 2021 to 2024. The Current State Map revealed that the average claim completion time was 86 days, significantly exceeding the company’s Service Level Agreement (SLA) of 14 working days. By applying seven VSM tools such as Process Activity Mapping (PAM), Quality Filter Mapping (QFM), and Decision Point Analysis (DPA), the study found that 46% of total activities were non-value-added (NVA). Major inefficiencies were identified in redundant data entry, prolonged approval processes, and manual document handling. The redesigned Future State Map proposes digital process integration and automation to eliminate waste and reduce cycle time. A Fishbone analysis identified six key sources of inefficiency related to human factors, methods, machines, materials, environment, and measurement. The optimized process is projected to reduce claim processing time by approximately 40% and improve customer satisfaction. Overall, this research highlights the novelty of applying VSM for digital process optimization in Indonesia’s insurance industry, demonstrating its effectiveness in enhancing operational efficiency and supporting digital transformation.
The Influence of Corporate Culture and Employee Readiness in Realizing the Vision of PT. Citilink with Employee Wellbeing as a Moderating Variable Yusuf, Adnan Husna; Setiadi, Iwan Kresna; Levianto, Jubei
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.1996

Abstract

This study examined the relationship between corporate culture and employee readiness within the strategic framework of PT Citilink Indonesia’s vision to become a world-class low-cost carrier, with employee wellbeing included as a moderating variable. A quantitative research design was used, employing Partial Least Squares Structural Equation Modeling (PLS-SEM) on survey data collected from 250 employees across multiple directorates. The analysis showed that corporate culture had a significant positive effect on employee readiness, with the structural model demonstrating substantial explanatory power. Employee readiness was identified as an essential driver of organizational adaptability, enabling the company to align more effectively with strategic transformation goals. Employee wellbeing strengthened the effect of corporate culture on readiness, indicating that employees with higher emotional, social, psychological, and financial wellbeing were more likely to internalize organizational norms and respond proactively to change. These findings contribute to the literature by providing empirical evidence of the moderating role of wellbeing in cultural–behavioral dynamics within Indonesia’s aviation industry. Practically, the study underscores the importance of integrating corporate culture initiatives with sustainable wellbeing programs to enhance resilience, engagement, and competitiveness in increasingly dynamic airline environments.
PENGUATAN TATA KELOLA YAYASAN MELALUI EVALUASI DOKUMEN KELEMBAGAAN DALAM MENDUKUNG IMPLEMENTASI GOOD CORPORATE GOVERNANCE Sari, Retna; Hernawati, Erna; Nurfalah, Queeny Dyah Ayu; Soeratin, Harry Z.; Wirawan, Shafira Zahra; Ermaya, Husnah Nur Laela; Hanifah, Zaskia; Setiadi, Iwan Kresna; Syuaib, Shafwat Abdul Hayi
JMM (Jurnal Masyarakat Mandiri) Vol 10, No 2 (2026): April
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v10i2.38345

Abstract

Abstrak: Permasalahan tata kelola di Yayasan Panti Nugraha meliputi belum tersusunnya Annual Report, ketidaklengkapan dokumen kelembagaan, serta laporan keuangan yang masih sederhana. Pengabdian ini bertujuan memperkuat tata kelola yayasan sesuai Good Corporate Governance melalui penyusunan laporan tahunan dan standardisasi dokumen. Program yang dilaksanakan berupa sosialisasi, workshop, dan pendampingan partisipatif kepada 10 pengurus YPN, disertai advokasi dokumen dan FGD lintas unit yayasan. Evaluasi dilakukan melalui observasi dan checklist kelengkapan dokumen pada April dan Agustus 2025. Hasil menunjukkan peningkatan kelengkapan dokumen yayasan 50%, tersusunnya dokumen tata kelola yang berdampak pada penguatan administrasi, transparansi, akuntabilitas, serta arah pengembangan yayasan yang lebih terstruktur dan berkelanjutan.Abstract: Governance issues at the Panti Nugraha Foundation include the lack of an annual report, incomplete institutional documents, and financial reports that remain rudimentary. This service project aims to strengthen the foundation’s governance in accordance with Good Corporate Governance through the preparation of an annual report and the standardization of documents. The program consists of outreach sessions, workshops, and participatory mentoring for 10 YPN board members, accompanied by document advocacy and cross-unit focus group discussions (FGDs) within the foundation. Evaluation will be conducted through observation and document completeness checklists in April and August 2025. The results showed a 50% improvement in the completeness of the foundation’s documents, the development of governance documents that strengthened administration, transparency, and accountability, as well as a more structured and sustainable direction for the foundation’s development. 
The Influence of Organizational Resources, Organizational Engagement Climate and Job Resources on Employee Engagement Generation Y in Tangerang Satya, Yudistiranda; Supriadi, Yudi Nur; Setiadi, Iwan Kresna; Desmintari, Desmintari
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 2 No. 5 (2022): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v2i5.222

Abstract

This study aims to analyze regarding the making of employee engagement (EE) in the Tangerang area which is predicted by organizational resources (OR), organizational engagement climate (OEC), and job resources (JR). This research method uses quantitative methods with a sample of 200 respondents from Generation Y employees in Tangerang who have a range of years of birth from 1988 to 1998 and have a minimum service period of 3 months at the current company. The analytical technique used is descriptive analysis and inferential analysis using Smart PLS 3 software. The results of this study indicate that OR has a positive and significant effect on OEC in Generation Y in the Tangerang area. OR has a positive and significant effect on JR in Generation Y in the Tangerang area. OR has a positive and significant effect on EE in Generation Y in the Tangerang area. OEC has a positive and significant effect on EE in Generation Y in the Tangerang area. JR has a positive and significant effect on EE in Generation Y in the Tangerang area. OR has a positive and significant direct effect on EE without having to be mediated by OEC and JR. Keywords : Organizational Resources, Organizational Engagement Climate, Job Resources, Gen Y, Milenial, Tangerang
Analysis of Job Embeddedness as Mediation in the Relationship between Work Life Balance on Turnover Intention Ramadanu, Muhammad Faisal; Saragih, Guntur Syahputra; Setiadi, Iwan Kresna; Sumilir, Sumilir; Supriadi, Yudi Nur
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 3 No. 5 (2023): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v3i5.294

Abstract

This research has the primary aim of delving deeper into the relationship between work-life balance and turnover intention while considering job embeddedness as an intermediary factor. A total of 180 employees participated in this study, which used a quantitative research approach. Data analysis was conducted using the Structural Equation Model (SEM) with the application of the Partial Least Square (PLS) methodology. The research findings highlight that work-life balance significantly influences the likelihood of turnover intention among employees. However, it's important to note that while work-life balance does affect job embeddedness, this effect doesn't directly translate into affecting turnover intention when the mediation of job embeddedness is considered. This research holds substantial significance for organizations as it offers a deeper understanding of strategies to minimize turnover rates, ultimately contributing to the establishment of a robust and sustainable business framework in the long term. This emphasizes the critical role of effective human resource management in achieving these objectives. Keywords : Work Life Balance, Job Embeddedness, Organizational Commitment, Turnover Intention.
Effectiveness and Awareness on Tax with Increasing Regional Income Through the Mediation Role of Taxpayer Compliance Setiadi, Iwan Kresna; Wahyudi, Wahyudi; Supriadi, Yudi Nur
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 3 No. 6 (2023): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v3i6.295

Abstract

This research was conducted to analyze the effectiveness of collection awareness to acquisition duty of right on land and building (BPHTB) with the improvement of regional income in Depok City. The sample in this study is BPHTB in Depok City taxpayers as many as 200 respondents with purposive sampling method. The data analysis technique used in this study is quantitative analysis using the SEM (Structural Equation Modeling) model of the AMOS 22 program. The results of this study indicate that there is a positive impact of the system of collection effectiveness, and awareness of taxpayers BPHTB on tax payer compliance the Significant increase in Regional Income. The meaning of an effective strategy in increasing regional income through the effectiveness of BPHTB tax collection and the results of calculating the direct, indirect and total influence resulting in novel values ​​from the results of the study.
Self-Efficacy Analysis as Mediating with Workload and Job Satisfaction Affects e-Performance Setiadi, Iwan Kresna
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 3 No. 6 (2023): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v3i6.296

Abstract

This study aims to analyze the role of self-efficacy as a mediator in the effect of workload and job satisfaction on electronic performance (E-Performance). The data analysis method uses a mediation model with self-efficacy variables as intermediaries, measured through the SmartPLS 4.0 application. The sample of this study amounted to 100 people taken from employees of companies engaged in the Logistics Industry. The results showed that workload did not have a significant effect on E-Performance, while job satisfaction had a positive and significant effect. Self-efficacy was found to mediate the relationship between workload and full E-Performance, as well as partially mediate between job satisfaction and E-Performance. The implications of these findings contribute to the understanding of the factors that influence electronic performance in the work environment, by highlighting the role of self-efficacy as a relevant mediator. These conclusions can help organizations in designing more effective management strategies to improve performance in the technological era.
Implementation of Public Information Disclosure Policy in Realizing Good Corporate Governance Supriadi, Yudi Nur; Setiadi, Iwan Kresna; Pratala, Esaka
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 3 No. 6 (2023): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v3i6.297

Abstract

The Indonesian Aviation Navigation Service Organizing Agency, operating as a State-Owned Enterprise, is obligated to uphold the tenets of Good Corporate Governance per the Minister of State-Owned Enterprises Regulation Number 01 of 2011. This commitment extends to the implementation of policies outlined in Law Number 14 of 2008, specifically addressing the Openness of Public Information. A nuanced analysis, rooted in George Edward's implementation theory, delves into the complexities of how the Information and Documentation Management Officer at AirNav Indonesia navigates the communication dynamics, resource allocation, organizational disposition, and bureaucratic structure inherent in executing public information disclosure policies. Employing qualitative methods and triangulation techniques, this study unravels the intricate interplay of these components, illustrating that effective implementation transcends procedural adherence to embody a comprehensive orchestration of transparency, accountability, responsibility, independence, and fairness within the context of public information disclosure. The Information and Documentation Management Officer emerges as a pivotal figure, strategically aligning these elements to achieve a robust realization of the principles of good corporate governance.
Co-Authors A. Heri Iswanto Ade Irni Rizka Agus Kusmana Alfatih S. Manggabarani Ali, Syarif Aliyudin, Muhammad Aratika, Juni Ari Prasetyo Asti Kuwaitiningsih Desmintari Dianwicaksih Arieftiara Erna Hernawati, Erna Fadhlurrahmah, Sitti Nur Azmi Faisal Marzuki Fenny B.N.L Tobing Ferry Koesindratmono Fitri Wijayanti Hanifah, Zaskia Hanisa Putri Pratama Harry Z. Soeratin Huridi, Muhammad Hanafia Husnah Nur Laela Ermaya Jaka Wijaya Kusuma JUBAEDAH JUBAEDAH, JUBAEDAH Jubaedah Nawir Kharenina Augustine, Annisa Levianto, Jubei Lia Agustina, Lia Mahendra Kusuma, Ramadhani Mahendro Sumardjo Maria Assumpta Wikantari Mulyantini, Sri Mulyono, Santosa Imam Muslim, Jenni Ferlina Napoleon Sinaga Niken Diah Fitriana Nobelson, Nobelson Nur Supriyadi, Yudi Nurfalah, Queeny Dyah Ayu Nurul Hermina Pangestuti, Dewi Cahyani Praptiningsih Praptiningsih Prasetyo Hadi Pratala, Esaka Pratiwi, Endah Andriani Puji Lestari Tarigan Purnomo Edi Sasongko Purwanto Widodo Putra, Andri Muharizal Rafif Zuhairrahman Ramadanu, Muhammad Faisal Renny Husniati Saragih, Guntur Syahputra Sari, Retna Satya, Yudistiranda Shinta, Nurendah Siwi Nugraheni Sugara, Asep Sugianto Sugianto Sumilir, Sumilir Susanto, Eko Budi Syuaib, Shafwat Abdul Hayi Taufiq Hidayat Wahana, Arwansa Wahyudi Wahyudi Wahyudi Wahyudi Wanti Mindari Winarto, Edy Windriyanti, Wiwin Wirawan, Shafira Zahra Yoko Tristiarto Yudana, I Made Balik YUDI NUR SUPRIADI YULFIKA ANINDYA FARHA Yusuf, Adnan Husna Yusuf, Azhar Maulana