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All Journal Media Kesehatan Masyarakat Indonesia BULETIN PENELITIAN SISTEM KESEHATAN Jurnal Kebijakan Kesehatan Indonesia Bulletin of Electrical Engineering and Informatics Jurnal Administrasi Kesehatan Indonesia Jurnal Media Gizi Indonesia (MGI) The Indonesian Journal of Public Health Jurnal Penelitian Kesehatan Suara Forikes Qanun Medika - Medical Journal Faculty of Medicine Muhammadiyah Surabaya Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Jurnal Keperawatan Silampari Amerta Nutrition INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Jurnal Ilmu Kefarmasian Indonesia Public Health Perspective Journal Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal PREPOTIF : Jurnal Kesehatan Masyarakat Journal of Community Empowerment for Health An-Nadaa: Jurnal Kesehatan Masyarakat Journal of Telenursing (JOTING) Jurnal Aisyah : Jurnal Ilmu Kesehatan Indian Journal of Forensic Medicine & Toxicology Jurnal Kesehatan Tambusai Journal of Community Mental Health and Public Policy JOURNAL OF HEALTH MANAGEMENT RESEARCH The Journal of Management Information and Health Technology JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Thinni Nurul Rochmah
Departemen Administrasi Dan Kebijakan Kesehatan Fakultas Kesehatan Masyarakat Universitas Airlangga, Surabaya
Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Jurnal Penelitian Kesehatan Suara Forikes

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Budaya Keselamatan Pasien Berdasarkan Indikator Agency for Healthcare Research and Quality di RSUD Dr. Soetomo Thinni Nurul Rochmah; Maya Weka Santi; Anang Endaryanto; Cita Rosita Sigit Prakoeswa
Jurnal Penelitian Kesehatan SUARA FORIKES Vol 10, No 2 (2019): April 2019
Publisher : FORIKES

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (82.589 KB) | DOI: 10.33846/sf.v10i2.370

Abstract

In the National Standard for Accreditation of Hospitals (SNARS) 2018, patient safety is one of the standards of assessment. The purpose of this study was to assess the fair and open culture in the patient safety culture survey, with the aim of assessing the culture of reporting and learning in Dr. Soetomo Hospita, Surabaya. This research was an observational study with a total sample of 406 employees spread across 34 installations and 11 fields / sections, with the same proportion. Data was collected using Hospital Survey on Patient Safety Cuture issued by AHRQ (Agency for Healthcare Research and Quality), which consisted of 12 dimensions. The results showed that the majority of employees had assessed the 12 AHRQ dimensions well, but there were several dimensions that still received poor ratings such as openness of communication, bad = 25.4%, frequency of incident reporting, rarely = 27.8% and staffing, less 39.6%; it is necessary to develop a culture of not blaming if someone reports an incident, and changes in staffing to suit the workload. Keywords: Agency for Healthcare Research and Quality, patient safety, hospital ABSTRAK Dalam Standar Nasional Akreditasi Rumah Sakit (SNARS) 2018, keselamatan pasien merupakan salah satu standar penilaian. Tujuan penelitian ini adalah untuk menilai budaya adil dan terbuka dalam survei budaya keselamatan pasien, dengan tujuan menilai budaya pelaporan dan pembelajaran di RSUD Dr. Soetomo Surabaya. Penelitian ini merupakan studi observasional dengan total sampel 406 karyawan yang tersebar di 34 instalasi dan 11 bidang/bagian, dengan proporsi yang sama. Data dikumpulkan menggunakan Hospital Survey on Patient Safety Cuture yang dikeluarkan oleh AHRQ (Agency for Healthcare Research and Quality), yang terdiri atas 12 dimensi. Hasil penelitian menunjukkan bahwa sebagian besar karyawan telah menilai baik pada 12 dimensi AHRQ, namun terdapat beberapa dimensi yang masih mendapat penilaian buruk seperti keterbukaan komunikasi, buruk=25,4%, frekuensi pelaporan insiden, jarang=27,8% dan staffing, kurang=39,6%; maka perlu dikembangkan budaya tidak menyalahkan jika ada yang melaporkan insiden, dan perubahan susunan kepegawaian agar sesuai dengan beban kerja. Kata kunci: Agency for Healthcare Research and Quality, keselamatan pasien, rumah sakit
Co-Authors Absor, Sholihul Achmad Yudi Arifiyanto Adianti, Talia Puspita Afif Kurniawan Afifah Nasyahta Dila Afro, Rahmafika Cinthya Aghisni Isfiya Agustina, Pipin Eri Agustyoko, Sugeng Alifia Salma Pangestika Alifia Salma Pangestika Alissa Sita Pertiwi Alya Rahmatika Putri El Kamila Anang Endaryanto Andini Yulina Pramono Andri Sofa Armani Andriani, Merryana Anggun Wulandari Anggun Wulandari Anis Wulandari Annisa Fitria Aqsha Yuldan Arifada Atika Binti Utari Ayik Mirayanti Mandagi Ayu Nur Malasari Bangun Trapsila Purwaka Candra Setyawati Chatarina Umbul Wahyuni Chyntia Apris Christiwan Cita Rosita Sigit Prakoeswa Dahlui, Maznah Dewi Retno Suminar Dhamanti, Inge Djazuly Chalidyanto DM, Rizka Rosa Elida Zairina Elita Halimsetiono Elita Halimsetiono Eriska Haning Ernawaty Ernawaty Ernawaty Ernawaty Ernawaty Estuningsih, Yayuk Evriany, Nurul Farida Ilmah Fauziah Rizki Andini Favian, Rhesa Milzam Ghea Sekar Palupi Hadidah, Imas Sayyidati Herowati, Diyah Herowati Herti Maryani I Gusti Bagus Wiksuana Indana Tri Rahmawati Ira Ummu Aimanah Ismawantri, Putu Istiqomah, Ashri Nur Iwan Setiawan Kantrey Sugiarto Kumalasari, Ayu Lailatul Maghfiroh Linda Augustien Makalew Linta Meyla Putri Liza Pristianty Lutfiana Rakhmawati Mahmudin, Ahmad Amin Marline Merke Mamesah Martanto, Tri Wahyu Martha, Tiara Sandi Ayu Diea Maulida Rachmawati Maya Sari Dewi Maya Sari Dewi Maya Sari Dewi, Maya Sari Maya Weka Santi Maya Weka Santi Maznah Dahlui Merryana Andriani Mita Dwi Ayudha Mochammad Bagus Qomaruddin Moh. Basri Moh. Soleh Mohammad Hendra Kurniawan Muhammad Atoillah Isfandiari Muhammad Noor Fakhruzzaman Musa Ghufron Nabilah Bilqis Najla Huljannah Ni Ketut Ardani Nono Tri Nugroho Novianti Indah Fatmawati Novie Erva Fauziyah Nurtania, Rhesta Nuzulul Kusuma Putri Nyoman Anita Damayanti Pipin Eri Agustina Qomariyah, Nurul Laily Rahmafika Cinthya Afro Rahmafika Cinthya Afro Rahmaniar, Dinda Rahmi Fitri J Raissa Manika Purwaningtias Raissa Manika Purwaningtyas Rezy Ramawan Melbiarta Rien Rahmi Riandini Rohilatul Jannah Sandiva Alifia Arifin Sinta Dewi Lestyoningrum Siti Fatonah Siti Rahayu Nadhiroh Sony Wijaya Stefania Widya Setyaningtyas Sururut Tazkiyah Susi Hidayah Tazkiyah, Sururut Titik Maimanah Trias Mahmudiono Ulfia Hazna Safira Umi Athiyah Vivilia Dian Mustikasari Widati Fatmaningrum Widodo Jatim Pudjirahardjo Yayuk Estuningsih YOHANES WAHYU WALUYO Yurike D Adhela