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OPERATIONAL RISK EVALUATION IN SUPPORT OF THE SUSTAINABILITY OF THE RAMMANG-RAMMANG KARST AREA AS A NATURE TOURISM DESTINATION IN SOUTH SULAWESI Nur Fadillah; Sugiarto Sugiarto; Amin Kiswantoro
Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Vol. 10 No. 3 (2026): SEPTEMBER
Publisher : LPPM Univ. Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/abdidos.v10i3.3556

Abstract

The Rammang-Rammang Karst is one of Indonesia's prominent nature-based tourism destinations with significant geological, ecological, and tourism values, requiring effective operational risk management to ensure its sustainability. The increasing number of tourism activities has the potential to generate operational risks that may affect service quality, visitor safety, comfort, and environmental conservation if not properly managed. This study aimed to evaluate the performance and importance levels of operational risk attributes and to formulate operational risk mitigation strategies to support the sustainability of the Rammang-Rammang Karst Area in South Sulawesi. A quantitative approach was employed using purposive sampling involving 190 visitors. Data were analyzed using the Risk Evaluation Matrix (REM) to assess risk levels based on frequency and impact, and Importance Performance Analysis (IPA) to identify the priority of operational risk attributes according to visitors' perceptions. The findings revealed that Operational Risk Management Strategy were classified into retain risk, transfer risk, reduce risk, and avoid risk categories. The IPA results indicated that most operational attributes were positioned in Quadrant IV (Possible Overkill), while three attributes toilets, waste bins, and directional signage were located in Quadrant I (Concentrate Here), indicating that they require immediate improvement. Accordingly, the proposed mitigation strategies emphasize improving supporting facilities and infrastructure through regular toilet maintenance, strengthening waste management systems, and providing more informative directional signage. These strategies are expected to reduce operational risks, improve service quality, enhance visitor satisfaction, and support the sustainable management of the Rammang-Rammang Karst as a nature-based tourism destination.
Potensi Wellness Tourism pada Puncak Becici di Kawasan Perbukitan Dlingo, Kabupaten Bantul Yogyakarta Tomi Darmawan; Lestiani Warih Wulandari; Amin Kiswantoro
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 5 No. 10: September 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v5i10.20149

Abstract

Wellness tourism merupakan salah satu segmen pariwisata yang berkembang pesat seiring meningkatnya kesadaran masyarakat terhadap kesehatan fisik, mental, dan spiritual. Puncak Becici sebagai destinasi wisata alam di Kabupaten Bantul, Daerah Istimewa Yogyakarta, memiliki potensi besar untuk dikembangkan sebagai destinasi wellness tourism berbasis alam, edukasi lingkungan, dan kearifan lokal. Penelitian ini bertujuan untuk mengkaji dan menganalisis potensi pengembangan wellness tourism di Puncak Becici serta merumuskan strategi pengembangannya. Metode penelitian yang digunakan adalah penelitian kualitatif dengan jenis Graunded Theory. Pendekatan ini digunakan dalam penelitian ini untuk mengembangkan teori baru dari data lapangan secara mendalam mengenai potensi pengembangan wellness tourism di Puncak Becici berdasarkan kondisi di lapangan. Teknik pengumpulan data dilakukan melalui observasi, wawancara mendalam, dan dokumentasi. Analisis data menggunakan model interaktif Miles dan Huberman yang meliputi tiga tahap, yaitu reduksi data, penyajian data, dan penarikan kesimpulan atau verifikasi. Sedangkan uji keabsahan data dilakukan melalui triangulasi sumber dan teknik. Hasil penelitian diharapkan dapat memberikan kontribusi akademik dalam pengembangan kajian wellness tourism serta bagi pengelola dan pemangku kepentingan pariwisata di Puncak Becici.