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Journal : SINTECH (Science and Information Technology) Journal

Evaluasi Aplikasi Raileo Melalui Analisis Sentimen Ulasan Playstore Dengan Metode Naive Bayes Junianto, Haris; Arsi, Primandani; Kusuma, Bagus Adhi; Saputra, Dhanar Intan Surya
SINTECH (Science and Information Technology) Journal Vol. 7 No. 1 (2024): SINTECH Journal Edition April 2024
Publisher : Prahasta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31598/sintechjournal.v7i1.1505

Abstract

Abstrak The Raileo application is a staffing platform owned by PT. KAI, functions as a personnel data management system. Effective application development requires data as a basis, and one source of data that can be utilized is user reviews. User reviews provide valuable information regarding application performance, user needs, and security aspects. However, challenges arise in managing review data which often contains sarcasm, creating ambiguous meaning and lowering accuracy levels. This research proposes a solution by applying sentiment analysis using Naive Bayes logarithms to 1047 Raileo review data. This method produces an accuracy rate of 94%, with positive and negative sentiment classification. The research results show the words that appear most frequently in Raileo reviews, such as "eror", "sulit", "titik presensi", "titik absen", "titik lokasi", "bug", "lemot," "gagal", "mantap", "bagus", "oke", "mudah", "mempermudah", "mantul", "lengkap","keren","ok", "inovatif", "inovasi", "semoga", "sukses", dan "membantu". These words can be used as a key to analyze all the sentiments contained in the review. In addition, this research identifies "presence point" as the highest negative sentiment word that needs attention in further development. From this sentiment analysis research, the Raileo application produces the highest sentiment value, namely positive sentiment
Co-Authors Adam Prayogo Kuncoro Aditya Pratama Afrig Aminuddin Agus Pramono Al Haura, Adzkiyatun Nisa Alamsyah, Rizki Albana, Ilham Amalina, Siti Nahla Amin, M. Syaiful Ammar Fauzan, Ammar Andik Wijanarko, Andik Andina, Anisa Nur Anditya Putri, Shifa Anisa, Kholifatun ANNISA HANDAYANI Apitiadi, Satyo Dwi Aprilia, Kharisma Arief Adhy Kurniawan Arsi, Primandani Baetisalamah, Nadiva Amelia Berlilana Berlilana Dewi Cantika, Nourma Islam Dewi Fortuna Diningrum, Dwi Fatma Efendi, Alvin Junio Ilham Eldas Puspita Rini, Eldas Puspita Ely Purnawati, Ely Fadly Yashari Soumena Fariha, Zulfia Nur Ferdianto, Dwi Angga Hafshah, Luqyana Nida Hellik Hermawan Hendra Sudarso Hidayat, Muhammad Taufik Nur Hiiyatin, Dewi LaeIa I Putu Dody Suarnatha Ilham, Fatah Imam Tahyudin Indarto, Debi Iriane, Rara Irma Darmayanti Junianto, Haris Khoirudin, Muhamad Affan Kuat Indartono Kusuma, Bagus Adhi Kusuma, Velizha S Kusuma, Velizha Sandy Maghfira, Rahajeng Sasi Mahardika, Fajar Mahendra, Duta Aditya Marhalatun, Viva Miftahus Surur, Miftahus Muhammad Afif Muliasari Pinilih, Muliasari Muratno, Muratno Murjiatiningsih, Lilis Mustofa, Dinar Najibulloh, Imam Kharits Nandang Hermanto Nanjar, Agi Nugroho, Bagus Aji Nur Hasanah Nuraini, Eka Nurul Hidayati Pandega, Dimas Marsus Prayoga, Agung Priangga, Melaya Puji Hastuti Pujianto , Dimas Eko Purwadi Purwadi Puspitaningrum, Indar Putra, Mifthah Putranto, Aldrian Firmansyah Rahayu, Dania Gusmi Rahman Rosyidi Ramadhan, Muhammad Bintang Ranggi Praharaningtyas Aji Riesna, Deby Mega Rizkia Riny, Riny Riyanto Riyanto Riyanto Rujianto Eko Saputro Saekhu, Ahmad Saputra, Alfin Nur Aziz Saputri, Febryka Wulan Saputri, Inka Setiawan, Endri Sitaresmi Wahyu Handani, Sitaresmi Wahyu Sri Widiastuti, Sri Subarkah, Pungkas Taqwa Hariguna Udianti, Asih Utomo, Anwar Tri Waluyo, Retno Wijaya, Anugerah Bagus Winanto, Deden Wirasto, Anggit Wiwik Handayani Yusmedi Nurfaizal Zhafira, Alya