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All Journal AMIKOM ICT AWARD 2010 Jurnal Simetris TEKNOLOGI: Jurnal Ilmiah Sistem Informasi Jurnal Buana Informatika Jurnal Edukasi dan Penelitian Informatika (JEPIN) Proceeding Seminar LPPM UMP Tahun 2014 Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Informatika dan Multimedia Jurnal Pilar Nusa Mandiri SINTECH (Science and Information Technology) Journal Applied Information System and Management Journal of Innovation in Business and Economics EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Journal of Information Systems and Informatics Journal of Robotics and Control (JRC) IJECA (International Journal of Education and Curriculum Application) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Journal of Applied Data Sciences Jurnal AbdiMas Nusa Mandiri Journal of Soft Computing Exploration Jurnal Pendidikan dan Teknologi Indonesia Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal Ilmiah IT CIDA : Diseminasi Teknologi Informasi Jurnal Pengabdian Masyarakat Jurnal Ilmu Komputer dan Teknologi (IKOMTI) Journal of Practical Computer Science (JPCS) Journal of Artificial Intelligence and Digital Business Inspiration: Jurnal Teknologi Informasi dan Komunikasi Jurnal Abdimastek (Pengabdian Masyarakat Berbasis Teknologi) Journal of Information Technology and Cyber Security Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK) Journal of Informatics and Interactive Technology (JIITE) Jurnal Teknologi Riset Terapan
Dhanar Intan Surya Saputra
Program Studi Teknik Informatika, STMIK AMIKOM Purwokerto Jl. Letjen Pol Sumarto Watumas Purwanegara Purwokerto, Banyumas 53123
Religion Aerospace Engineering Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Physics Public Health Social Sciences Other

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Journal : EDUMATIC: Jurnal Pendidikan Informatika

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Analisis Sentimen Ulasan Co-Pilot Google Play dengan SVM, Neural Network, dan Decision Tree Najibulloh, Imam Kharits; Tahyudin, Imam; Saputra, Dhanar Intan Surya
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 1 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i1.29673

Abstract

Sentiment analysis is a technique used to understand user opinions through product or service reviews. The purpose of this research is to compare three classification methods, namely Support Vector Machine (SVM), Neural Network (NN), and Decision Tree (DT) in analyzing the sentiment of users of the Indonesian-language Microsoft Co-Pilot application taken from the Google Play Store. The dataset consists of 20,000 reviews, which first went through preprocessing such as normalization, tokenization, stopwords removal, and stemming. The three methods we used in this study have a Multilayer Perceptron (MLP) architecture with three hidden layers and a ReLU activation function, as well as a dropout regularization technique to avoid overfitting. Model evaluation was conducted using accuracy, precision, recall, and F1-score, with the results showing that NN achieved the highest accuracy of 95.5%, followed by SVM with 95.4% and DT with 92.1%. The advantage of the NN method lies in its ability to recognize more complex patterns in Indonesian, especially in handling informal text and code-mixing. This research contributes to the development of Artificial Intelligence (AI)-based applications by providing insights into the effectiveness of classification methods in Indonesian sentiment analysis, which is important for improving service quality and the development of NLP technology in Indonesia. The practical implications of this research can be used in the development of AI-based applications that are more responsive to user sentiment.
Co-Authors Adam Prayogo Kuncoro Aditya Pratama Afrig Aminuddin Agus Pramono Al Haura, Adzkiyatun Nisa Alamsyah, Rizki Albana, Ilham Amalina, Siti Nahla Amin, M. Syaiful Ammar Fauzan, Ammar Andik Wijanarko, Andik Andina, Anisa Nur Anditya Putri, Shifa Anisa, Kholifatun ANNISA HANDAYANI Apitiadi, Satyo Dwi Aprilia, Kharisma Arief Adhy Kurniawan Arsi, Primandani Baetisalamah, Nadiva Amelia Berlilana Berlilana Dewi Cantika, Nourma Islam Dewi Fortuna Diningrum, Dwi Fatma Efendi, Alvin Junio Ilham Eldas Puspita Rini, Eldas Puspita Ely Purnawati, Ely Fadly Yashari Soumena Fariha, Zulfia Nur Ferdianto, Dwi Angga Hafshah, Luqyana Nida Hellik Hermawan Hendra Sudarso Hidayat, Muhammad Taufik Nur Hiiyatin, Dewi LaeIa I Putu Dody Suarnatha Ilham, Fatah Imam Tahyudin Indarto, Debi Iriane, Rara Irma Darmayanti Jondien, Muhammad Shihab Fathurrahman Junianto, Haris Khoirudin, Muhamad Affan Kuat Indartono Kusuma, Bagus Adhi Kusuma, Velizha S Kusuma, Velizha Sandy Maghfira, Rahajeng Sasi Mahardika, Fajar Mahendra, Duta Aditya Marhalatun, Viva Miftahus Surur, Miftahus Muhammad Afif Muliasari Pinilih, Muliasari Muratno, Muratno Murjiatiningsih, Lilis Mustofa, Dinar Najibulloh, Imam Kharits Nandang Hermanto Nanjar, Agi Nugroho, Bagus Aji Nur Hasanah Nuraini, Eka Nurul Hidayati Pandega, Dimas Marsus Prayoga, Agung Priangga, Melaya Puji Hastuti Pujianto , Dimas Eko Pungkas Subarkah Purwadi Purwadi Puspitaningrum, Indar Putra, Mifthah Putranto, Aldrian Firmansyah Rahayu, Dania Gusmi Rahman Rosyidi Ramadhan, Muhammad Bintang Ranggi Praharaningtyas Aji Riesna, Deby Mega Rizkia Riny, Riny Riyanto Riyanto Riyanto Rujianto Eko Saputro Saekhu, Ahmad Saputra, Alfin Nur Aziz Saputri, Febryka Wulan Saputri, Inka Setiawan, Endri Sitaresmi Wahyu Handani, Sitaresmi Wahyu Sri Widiastuti, Sri Taqwa Hariguna Udianti, Asih Utomo, Anwar Tri Waluyo, Retno Wijaya, Anugerah Bagus Winanto, Deden Wirasto, Anggit Wiwik Handayani Yusmedi Nurfaizal Zhafira, Alya