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All Journal TEKNIK INFORMATIKA Teknika JSI: Jurnal Sistem Informasi (E-Journal) CESS (Journal of Computer Engineering, System and Science) IQRA`: Jurnal Ilmu Perpustakaan dan Informasi KLIK (Kumpulan jurnaL Ilmu Komputer) (e-Journal) Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi Sinkron : Jurnal dan Penelitian Teknik Informatika RABIT: Jurnal Teknologi dan Sistem Informasi Univrab JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JURNAL MEDIA INFORMATIKA BUDIDARMA INOVTEK Polbeng - Seri Informatika JOURNAL OF APPLIED INFORMATICS AND COMPUTING JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Informatika Universitas Pamulang Jurnal Sisfokom (Sistem Informasi dan Komputer) JurTI (JURNAL TEKNOLOGI INFORMASI) Zero : Jurnal Sains, Matematika, dan Terapan JISTech (Journal of Islamic Science and Technology) Jurnal Penelitian Medan Agama Jurnal Teknologi Sistem Informasi dan Aplikasi Digital Zone: Jurnal Teknologi Informasi dan Komunikasi The IJICS (International Journal of Informatics and Computer Science) JURTEKSI JOURNAL OF SCIENCE AND SOCIAL RESEARCH Simtek : Jurnal Sistem Informasi dan Teknik Komputer Infoman's: Jurnal Ilmu-Ilmu Manajeman dan Informatika JSI (Jurnal sistem Informasi) Universitas Suryadarma AL-ULUM: JURNAL SAINS DAN TEKNOLOGI EDUMATIC: Jurnal Pendidikan Informatika Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Progresif: Jurnal Ilmiah Komputer Technologia: Jurnal Ilmiah TEKNOKOM : Jurnal Teknologi dan Rekayasa Sistem Komputer Journal of Information Systems and Informatics Informatika IJAIT (International Journal of Applied Information Technology) JUKANTI (Jurnal Pendidikan Teknologi Informasi) Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Ilmiah Sains dan Teknologi Competitive JTIK (Jurnal Teknik Informatika Kaputama) Jurnal Ilmiah Ilmu dan Teknologi Rekayasa Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics Jurnal E-Komtek Jurnal Teknik Informatika C.I.T. Medicom JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Perangkat Lunak Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI Jurnal Indonesia : Manajemen Informatika dan Komunikasi Syntax: Journal of Software Engineering, Computer Science and Information Technology Jurnal Abdi Mas Adzkia Da'watuna: Journal of Communication and Islamic Broadcasting JUTECH : Journal Education and Technology Jurnal Media Informatika Journal of Dinda : Data Science, Information Technology, and Data Analytics Jurnal IPTEK Bagi Masyarakat Jurnal Janitra Informatika dan Sistem Informasi Jurnal Impresi Indonesia Jurnal Sistem Informasi Bisnis (JUNSIBI) Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI) sudo Jurnal Teknik Informatika Journal of Information Systems and Technology Research Jurnal Informatika Teknologi dan Sains (Jinteks) Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Journal of Computers and Digital Business International Conference on Sciences Development and Technology Jurnal Publikasi Manajemen Informatika (JUPUMI) Competitive Jurnal Sistem Informasi dan Manajemen Jurnal Pendidikan Teknologi Informasi (JUKANTI) Jurnal Ilmiah Sistem Informasi Journal of Accounting Law Communication and Technology Akademika Jurnal Teknologi Pendidikan
Samsudin, Samsudin
Universitas Islam Negeri Sumatera Utara
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Journal : Journal of Information Systems and Technology Research

 1 
Implementation of CRM (Customer Relationship Management) at UPT Public Health Center Perbaungan Web-Based Beni Frandian; Yudhanata, Ridho Dwi; Samsudin, Samsudin; Suendri, Suendri
Journal of Information Systems and Technology Research Vol. 1 No. 2 (2022): May 2022
Publisher : Ali Institute or Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (682.421 KB) | DOI: 10.55537/jistr.v1i2.149

Abstract

Public health center is a health service facility that organizes health efforts for the community. Currently, most public health center are still using the old system to record all transaction results, and the data processing is still in manual form so that this method can be time consuming and inefficient. Therefore, the researcher intends to find out and analyze the effect of service quality on patient satisfaction with the customer relationship management method. One of the things that health workers need to know and pay attention to is efforts to improve the quality of services that can have an impact on the good or bad of the patient's assessment of the public health center. The stages of data collection were carried out by conducting interviews, literature studies, and observations. and using the RAD method at the system development stage. The application of the Customer Relationship Management method at the UPT Public health center Perbaungan was built on a web-based basis, with the CRM application it is expected to help attract new patients and also maintain the quality of services provided to patients so that they can continue to assist the marketing process for service satisfaction at the Public health center.
Sales Forecasting Application Using The Triple Exponential Smoothing Method Based on Android Ichsan, Muhammad Ichsan; Samsudin; Muliani Harahap, Aninda
Journal of Information Systems and Technology Research Vol. 2 No. 2 (2023): May 2023
Publisher : Ali Institute or Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/jistr.v2i2.614

Abstract

Forecasting is the art and science of predicting future events. This can be done by involving taking past data and placing it into the future with a form of mathematical model. The application of the Triple Exponential Smoothing Method is very appropriate to solve the above problems because the Triple Exponential Smoothing Method is used in short-term forecasting, usually only 1 month ahead. The Triple Exponential Smoothing method assumes that the data fluctuates around a fixed mean value, without an even trend or growth pattern. the author conducted research related to the calculation of the development of laptop purchases at CV.Gaharu.Com problems often occur, especially the problem of calculating laptop sales predictions such as the absence of a special system in calculating laptop sales in the coming period so that the company's stock often runs low and is not proportional to consumer demand which is growing rapidly and increasing, as well as in making laptop sales reports are still processed with a fairly simple application so that the reports obtained are less accurate. The research method used by the author is using the R&D (Research and Development) research method. The method of data collection was carried out in this study, namely by means of observation, interviews, and literature study. The steps taken are database design and describe the workflow of the application to be built using UML. At this stage the author designs the interface to produce an interface that is in accordance with the functions required for the application to be built. The system development method used by the researcher is the waterfall.
Application Of The Triple Exponential Smoothing Method In Predicting Electronic Equipment Inventory Based On Customer Demand Lutfil, Muhammad Lutfil Amin Siregar; Samsudin; Triase
Journal of Information Systems and Technology Research Vol. 2 No. 2 (2023): May 2023
Publisher : Ali Institute or Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/jistr.v2i2.616

Abstract

PT. Wira Dwika is a company engaged in the production of electronic equipment and product distribution is carried out after the production process takes place. The obstacle that is often faced by companies is the difficulty in determining the number of products that will be provided by the company so that errors often occur in fulfilling customer requests and in predicting supplies for the next period. The system that runs at the company still uses a manual system so that errors often occur in determining the number of products to be distributed, and the Inventory section also often has difficulty determining the stock to be provided in future periods and the demand is more than the number of products already available in production. So it greatly affects profit and loss as well as inventory data processing. So the researchers used the Triple Exponential Smoothing Method to overcome the obstacles faced by the company because the Triple Exponential Smoothing method is an effective method in terms of forecasting. Electronic equipment still uses workbook paper and is less efficient in making product inventory reports. The electronic equipment inventory report input system still uses Microsoft Excel 2007 so that the data obtained is inaccurate and does not yet use electronic equipment inventory storage with a database system, by implementing PHP applications and MySQL databases it can help companies calculate predictions of electronic equipment distribution in the next period. So that it greatly affects profit and loss as well as processing inventory data for electronic equipment still using paper workbooks and is less efficient in making product inventory reports.
Co-Authors Abdullah Abdullah Adinda Ayu Mega Pramesti Adinda Priyamita Adinda, Sity Tree Adnan Buyung Nasution Afridayani Afridayani Afsha Zahara Ahmad Hariandy Harahap Alchemi Putri Juliantika Kusdiana Alda Penira Ali Ikhwan Ali Ikhwan Almansah, Dani Alyan Fatwa Alyuda, M Farhan Amalia Syahfitri Andika, Reza Anggika Wardani Anggika Wardani Aninda Muliani Aninda Muliani anju sitompul Aryati Aryati Asbullah, Jumjumi Aulia Pratama Tambunan Bagus Setiawan Bagus Setiawan Batubara, Ayu Azzahra Beni Frandian Bilbi Huzaimi Mahmuda Dalimunthe, Tursina Juliani Danang Wahyu Wicaksono Dandi Fratama Wardana Dedyka Syahputra Dian El Arafiah Saragih Dian Pratiwi Diana Asmarani Siregar Diana, Dwi Rahmadani Ivan Disnu Panggabean Dwi Nenda Putri Dwi Silviana Elfany Rizqi Syaputri Elly Supiah Pane Erlina, Fazira Fadiah Nurhani Fadiah Nurhani Fadillah, Muhammad Rizki Fahira Khalisyah Risqullah Fajrillah, Fajrillah Fara Diva, Anggrayani FATHIYA HASYIFAH SIBARANI Fauzia Mahyarani Fitrah Al Mubaroq Geubrina Rizka Utami Sinaga Ginting, Natal Gustantia, Dwi Haloho, Melanthon Pardamean Hasibuan, Inneke Nugroho Hasibuan, Siti Aisyah Husna, Fauziatun Ichsan, Muhammad Ichsan Ilka Zufria Indri Ayu Ningrum Indriana Siagian Jaka Gunawan Juliati Nasution, Yenni Samri Jumjumi Abullah Laila Nurzanah Lubis, Ali Topan Lutfil, Muhammad Lutfil Amin Siregar M Fakhriza M. Fakhriza Maulana, Dimas Krisna Maya Juliana Ritonga Merliana Putri Hasibuan Mhd. Nazar Alfian Harahap Mia Nurjannah Miftah Siregar Mohammad Badri Muhamad Alda Muhammad Amsari Lubis Muhammad Arifin Lubis Muhammad Dedi Irawan Muhammad Hendrik Koto Muhammad Hendrik Koto Muhammad Ikhsan Muhammad Khoir Al Alim Manurung Muhammad Naufal Tiyar Muhammad Rafli Hakim Muhammad Rizky Dermawan Muhammad Syafri Fauzi Muliani Harahap, Aninda Muthmainnah Mutiara Indriani Mutia Dwi Pratika Mutiara Sakinah Nadhilah Zahrina Nasution, Anggi Refachriati Nasution, Muhammad Irwan Padli Novri Karno Dwi Putra Nurhadijah Nurhadijah Nurhalizah Nurhalizah Nurhidayah Simbolon Nurini Siregar Pane, Rizky Hidayat Pasaribu, M Arif Rahmat Poppy Hidayah Pradana, Reza Pradana, Surya Ardi Pratiwi, Yulisa Nanda Prawira, Yudhi Prawira PRIA MITRA PURBA Purba, Rizki Ikhwansyah Purwani, Desy Putra, Muklas Adi Putri Sri Rezeki Rahma Azizah Lubis Rahma Dipa Salsabil Rahmadani, M.A. Annisa Raissa Amanda Putri Rakha, Riyan Hidayat Ramadhani, Vidya Raudhatul Jannah Rayhan Alpatih Atsil Reni Yunita Reza Pradana Riri Syafitri Lubis Rivaldi, Rifky Rizal, Yazid Khairul Rohmad Shobirin Roza, Yuda Fakhri Samsul Bahri Siagian Sandra Fitrie Saripah Aini Pohan Septiana Dewi Andriana, Septiana Dewi Sinaga, Rani Jumiannisa Siregar, Saparuddin Sri Astuti Sri Astuti Suendri Suendri Suendri Suendri, Suendri Sulistio, Rahmat Syahranitazli Syahranitazli Syahranitazli Tamara Putri Tamaulina Tama Tasya Azra Rizkya Umri Tasya Maulariqa Insani Taufik Qurrahman Taufiq Annur Harahap Teguh Kurniawan Triase Triase triase Triase Triase Triase Triase Triase Triase, Triase Ulfa Fadilah Usman, Usman Winda Junarda Wulan Suci Wulandari, Novika Yani, Sefty Yanti, Asni Rahma Yudha Sansena Yudhanata, Ridho Dwi Zahra Azura