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ONLINE SHOP LOYALTY TO SUPPLIERS POST COVID-19 IN INDONESIA: DOES EDUCATION LEVEL MATTER? Yudiantoro, Deny; Setiawan, Didik
JURNAL EKONOMI PENDIDIKAN DAN KEWIRAUSAHAAN Vol. 12 No. 2 (2024)
Publisher : UNIVERSITAS NEGERI SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jepk.v12n2.p205-234

Abstract

The Covid-19 pandemic has dealt a severe blow to the world of business and industry. The post-pandemic distribution flow of goods is certainly a complicated problem that needs further research. This research aims to analyze the level of online shop loyalty to suppliers after COVID-19 in Indonesia. The relationship between online stores and suppliers has not been reviewed much in previous research, especially in the current era of digitalization. Judging from existing data, the business run by online stores is currently huge, with an annual transaction value of around 894 trillion. The value of this business contributes 72% to the total Fast-moving Consumer Goods (FMCG) Retail Industry business in Indonesia. This research aims to describe the relationship between online stores and suppliers in terms of their level of loyalty in the business-to-business (B2B) industry. This research also seeks to analyze respondents' answers related to loyalty indicators. The method used in this research is a descriptive analysis method to map the perceptions and opinions of online stores towards suppliers in Indonesia after COVID-19. Next, the Top Two Box method was used to assess the level of loyalty, while the respondent profiles were analyzed using cross-tabulation analysis. The respondents in this study were 550 online shop owners, and the sampling technique used was Proportionate Stratified Random Sampling through a questionnaire distributed online. The research results show that the quality of retail service, trust, commitment, and satisfaction of online stores towards suppliers is relatively good. Meanwhile, product quality and website quality need to be improved. Around 76.4% of online stores are loyal to their suppliers, while the remaining 23.6% prove to be disloyal. The results of this research are useful for supplier companies to establish business-to-business relationships with online stores in Indonesia post-COVID-19 in order to create develop and maintain loyalty from online store partners.
Pelatihan dan Sosialisasi Digitalisasi Ekonomi Pada Generasi Z Sebagai Upaya Untuk Menghadapi Era Industri 4.0: Training and Socialization of Economic Digitalization in Generation Z as an Effort to Face the Industrial Age 4.0 Ramadhan, Rizal Furqan; Setiawan, Didik
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 8 No. 6 (2023): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v8i6.5506

Abstract

In the current era, information technology is developing rapidly over time. So many fields integrate with information technology, especially the economic field. Advances in information technology have made competition in the economic sector increasingly stringent. Trading that used to be done using conventional methods can now be done digitally using information technology. With this significant technological development, there are many opportunities, including entrepreneurship or entrepreneurship. For this reason, it is essential to have a digital entrepreneurship activity that is packaged with training. The training carried out is in the form of Digital Entrepreneurship Training, which is a form of economic digitalization training, especially entrepreneurial economics in trading or buying and selling transactions. The material is presented in two forms: theoretical and practical. Theoretical material provides an overview from the beginning of the development of technology until this technology develops towards the industrial era 4.0. Practical material delivered by the resource person is more directed at using E-commerce and Marketplace. Training like this needs to be held to add insight to Generation Z about the importance of mastering technology media for business or business interests.
PENGARUH LINGKUNGAN KERJA FISIK DAN PENILAIAN KERJA TERHADAP KINERJA KARYAWAN PADA PT GRIYA KIRANA PROPERTI DI JAKARTA UTARA Setiawan, Didik; Nasution , Ahmad Yani
Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 3 No. 7 (2025): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Publisher : Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Untuk mengetahui Pengaruh Lingkungan Kerja Fisik secara parsial terhadap Kinerja Karyawan. Untuk mengetahui Pengaruh Penilaian Kerja secara parsial terhadap Kinerja Karyawan. Untuk mengetahui Pengaruh Lingkungan Kerja Fisik dan Penilaian Kerja secara simultan terhadap Kinerja Karyawan pada PT Griya Kirana Properti di Jakarta Utara. Menggunakan metode kuantitatif asosiatif dengan populasi 75 karyawan dan teknik sampel menggunakan total sampling atau sampling jenuh yaitu 75 responden. Teknik analisis data menggunakan: uji instrumen data, uji asumsi klasik, regresi linear sederhana, regresi linier berganda, koefisien korelasi, koefisien determinasi. Uji hipotesis menggunakan uji t dan uji F. Dapat disimpulkan diperoleh hasil perhitungan nilai uji t variabel Lingkungan Kerja Fisik (X1) dengan thitung sebesar 3.673 dan signifikansi sebesar 0.000. Karena thitung lebih besar ttabel (3.673 > 1.993) dan signifikansi lebih kecil dari 5% maka Ha diterima dan H0 ditolak, dapat dinyatakan bahwa Lingkungan Kerja Fisik (X1) berpengaruh signifikan terhadap Kinerja Karyawan (Y). Dapat disimpulkan diperoleh hasil perhitungan nilai uji t variabel Penilaian Kerja (X2) dengan thitung sebesar 3.308 dan signifikansi sebesar 0.000. Karena thitung lebih besar ttabel (3.308 > 1.993) dan signifikansi lebih kecil dari 5% (0.000) maka Ha diterima dan H0 ditolak, dapat dinyatakan bahwa Penilaian Kerja (X2) berpengaruh signifikan terhadap Kinerja Karyawan (Y). Dapat disimpulkan hasil analisis pada tabel di atas yakni uji ANOVA diperoleh nilai Fhitung sebesar 40.170 sedangkan Ftabel (a 0,05) untuk n = 67 sebesar 2.73. Jadi Fhitung > dari Ftabel (a 0,05) atau 40.170 > 2.73, dengan tingkat signifikan sebesar 0,000 karena 0,000 < 0,05, maka dapat dikatakan bahwa Lingkungan Kerja Fisik (X1), Penilaian Kerja (X2) dan secara bersama-sama berpengaruh terhadap Kinerja Karyawan (Y).
Cost Utility Analysis Vildagliptin dan Glimepiride dalam Mencegah Komplikasi Mikrovaskuler menggunakan Model Markov Purnamasari, Tri Julia; Ilone, Stella; Setiawan, Didik
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 13, No 4
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.88587

Abstract

Microvascular complications can occur due to type 2 diabetes mellitus (DM). The cost of therapy increases due to the use of various antidiabetic drugs over a long period. This research is a pharmacoeconomic study that uses the Markov Model to compare costs and utilities in type 2 DM patients who receive metformin+glimepiride and metformin+vildagliptin therapy. Primary data was collected through the EQ5D questionnaire at Cirebon Harbor Hospital and secondary data (transition probability) was collected through a literature study. Characteristics of type 2 DM patients show that the majority of people suffering from this condition are aged between 55 and 59 years. Primary data from the hospital shows that the cost of therapy for controlled type 2 DM patients who receive combination therapy of metformin + glimepiride, and metformin + vildagliptin is Rp. 1,699,400, Rp. 5,807,786, and Rp. 10,100,426, respectively. Secondary data from articles treating type 2 DM shows that the 55-59 year age group is the largest. With an ICER of 61,493,943/QALYS, microvascular prevention in T2DM patients receiving the metformin+vildagliptin combination in Indonesia is considered effective and able to reduce the number of microvascular cases. This is based on the ICER value compared to the Indonesian Government's GDP, namely Rp. 71,030,183.3. This study shows that replacing glimepiride with vildagliptin for the prevention of microvascular complications is cost-effective and has better utility and effectiveness in reducing the incidence of microvascular complications. The use of vildagliptin can be recommended to reduce costs and the risk of microvascular complications.
Analisis Efektifitas Biaya dalam Terapi Jamu Saintifik dan Konvensional untuk Terapi Dispepsia Nurhaliza, Inta; Prasuma, Galar Sigit; Sugiantoro, Ergia Andang; Lianawati, Lianawati; Sutheeraprasert, Praewthip; Setiawan, Didik
JURNAL ILMU KEFARMASIAN INDONESIA Vol 21 No 2 (2023): JIFI
Publisher : Faculty of Pharmacy, Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/jifi.v21i2.1470

Abstract

Dyspepsia is a common digestive disorder among global health problems. This study aimed to examine the cost-effectiveness of scientific herbs in the treatment of dyspepsia. This study has used a societal perspective, but the indirect costs are considered equal because the patient is undergoing outpatient care. The analysis was used to determine the cost-effectiveness using the Incremental Cost-Effectiveness Ratio (ICER) method. The results were reported in rupiah currency, which includes categories of direct medical costs and direct non-medical costs. Sensitivity analysis reported changes in results, taking into account various possible influencing variables. A total of 62 patients who were respondents in this study were included in scientific herbal therapy (48.38%) and conventional dyspepsia therapy (51.62%). The cost of scientific herbal therapy was higher than conventional dyspepsia therapy (45.558±4.351 vs. 39.202±4.500). However, this difference was not statistically significant on the effectiveness of therapy (96.67% vs. 90.62%; p-value 0.600), the utility index of scientific herbal medicine was greater than conventional dyspepsia therapy (0.85±0.11 vs. 0.74±0.14). The ICER value for 1 additional unit of effectiveness was IDR 105,933; while for the addition of 1 unit of quality of life was IDR 57,781. The effectiveness of scientific herbal medicine therapy for dyspepsia was greater than the effectiveness of conventional dyspepsia therapy, where the cost was higher but the effectiveness was better.
Branding UMKM Usus-usus Reog Ponorogo melalui Pembuatan Media Sosial Instagram Kolorin.id untuk Meningkatkan Penjualan Buntoro, Ghulam Asrofi; Annas, Rafi Nur; Ningrum, Dewi Puspita; Septyana, Dinda; Setiawan, Didik; Hanafi, Afip Choirul; Saputro, Arfindo Adimas Eko; Yahya, Muhammad Fachrul
PRAXIS: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 2 (2023): PRAXIS Desember
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47776/praxis.v2i2.765

Abstract

This community service aims to increase the marketing of MSMEs "Usus Usus Reog" through branding campaigns using the Instagram platform and brand awareness. The methods used include initial surveys, community education, training, product logo creation, and digital marketing support. The results showed a significant increase in MSME Instagram account followers, the use of brand-related hashtags, and higher follower engagement. Although the direct impact on sales cannot be accurately measured, the benefits of this approach in strengthening brand recognition and building better relationships with customers can be seen. A comprehensive approach that includes education and training, in addition to brand promotion, has a significant positive impact. Therefore, we recommend continuing and expanding education and training efforts for MSME owners so that they become more proficient in utilizing the potential of Instagram and other media platforms.
Identifikasi DRPs dan Analisis Biaya Terkait Peresepan Antibiotik dalam Besaran Kapitasi di Puskesmas Kota Cirebon-Indonesia Rizka Rahmania; Didik Setiawan; Agus Siswanto
PHARMACY: Jurnal Farmasi Indonesia (Pharmaceutical Journal of Indonesia) Jurnal Pharmacy, Vol. 20 No. 02 Desember 2023
Publisher : Pharmacy Faculty, Universitas Muhammadiyah Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/pharmacy.v20i2.19881

Abstract

Penggunaan antibiotik yang tidak rasional merupakan salah satu Drug Related Problems (DRPs) yang dapat mengganggu luaran. Tujuan penelitian ini adalah mengidentifikasi dan mengklasifikasikan DRPs pada tiap lembar resep beserta nilai biaya obat pada resep yang dilayani puskesmas di Kota Cirebon. Penelitian ini dilakukan terhadap resep antibiotik di 18 puskesmas Kota Cirebon. Sampel yang digunakan adalah resep pasien dewasa (Januari-Desember 2019) dengan diagnosa utama penyakit infeksi saluran pernafasan akut (ISPA) tidak spesifik (J069), diare tidak spesifik (A09), nasofaringitis akut (J00) dan faringitis akut tidak spesifik (J029). Sebanyak 1478 DRPs teridentifikasi dari 761 lembar resep dengan tingkat kejadian rata-rata 2,2 DRPs per lembar resep. Persentase kejadian DRPs yang teridentifikasi antara lain DRPs terkait pemilihan obat sebesar 94,65%, dosis yang tidak sesuai sebesar 4,26% dan durasi pengobatan yang tidak sesuai sebesar 1,08%. Hasil penelitian menunjukkan rata-rata biaya obat sebesar Rp. 10.223/lembar resep, yaitu lebih tinggi dibandingkan dengan biaya obat standar sebesar Rp. 4.835. Tingginya angka kejadian DRPs berpotensi dalam menyumbang inefisiensi penggunaan anggaran di puskesmas.
Analisis Biaya Layanan Hemodialisis di Rumah Sakit: Suatu Tinjauan Naratif Tri Ambar Nur Hidayat; Didik Setiawan; Fredie Irijanto
PHARMACY: Jurnal Farmasi Indonesia (Pharmaceutical Journal of Indonesia) Jurnal Pharmacy, Vol. 23 No. 01 Juli 2026
Publisher : Pharmacy Faculty, Universitas Muhammadiyah Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penyakit Ginjal Kronis (PGK) merupakan tantangan kesehatan global yang berdampak signifikan terhadap pembiayaan layanan kesehatan, terutama bagi pasien yang menjalani hemodialisis secara rutin. Di Indonesia, skema pembiayaan melalui INA-CBGs sering kali tidak mencerminkan biaya aktual yang dikeluarkan rumah sakit. Penelitian ini bertujuan untuk meninjau struktur biaya layanan hemodialisis, mengevaluasi kesesuaiannya dengan tarif INA-CBGs, serta mengidentifikasi kebijakan efisiensi yang dapat diterapkan. Metode yang digunakan adalah narrative review terhadap artikel ilmiah yang dipublikasikan di tingkat nasional dalam kurun waktu 5 tahun terakhir. Artikel yang dimasukkan ke dalam review adalah artikel yang membahas analisis biaya hemodialisis di rumah sakit di Indonesia. Hasil kajian menunjukkan adanya ketimpangan antara tarif INA-CBGs dan biaya aktual layanan, dengan selisih biaya yang berkisar antara Rp12.319 hingga Rp119.668 per tindakan. Penggunaan metode Activity-Based Costing (ABC) terbukti memberikan estimasi biaya yang lebih akurat dibandingkan dengan metode konvensional. Selain itu, kebijakan penggunaan dialyzer sekali pakai menambah beban biaya tanpa perbedaan signifikan dalam hasil klinis dibandingkan dengan metode reuse. Kajian ini menyimpulkan pentingnya revisi tarif INA-CBGs berbasis data aktual serta evaluasi kebijakan penggunaan dialyzer guna menjamin efisiensi dan keberlanjutan layanan hemodialisis di Indonesia.
PENINGKATAN JALAN USAHA TANI TERHADAP AKSESIBILITAS PETANI DESA NGAMBON, KECAMATAN NGAMBON, KABUPATEN BOJONEGORO Setiawan, Didik; Nailah Firdausiyah; Gunawan Prayitno
Tata Kota dan Daerah Vol. 18 No. 1 (2026): Jurnal Tata Kota dan Daerah
Publisher : Department of Urban and Regional Planning, Faculty of Engineering, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.takoda.2026.018.01.4

Abstract

Salah satu upaya dalam peningkatan aksesibilitas petani adalah dengan meningkatkan dukungan infrastruktur yang memadai, diantaranya pengembangan Jalan Usaha Tani pada sektor pertanian. Penelitian ini bertujuan untuk mendeskripsikan dan membandingkan antara kondisi Jalan Usaha Tani yang terbangun sekarang dengan standar di Desa Ngambon, Kecamatan Ngambon, Kabupaten Bojonegoro. Penelitian ini menggunakan metode deskriptif evaluatif yang mana mendiskripsikan kontribusi Jalan Usaha Tani (JUT) terhadap aksesibilitas dengan cara bertanya kepada penduduk (responden) terkait dengan dampak positif Jalan Usaha Tani terhadap variabel akses. Variabel akses yang dimaksud meliputi geometrik jalan, perkerasan jalan, waktu, biaya, kecepatan, dan konektivitas. Hasil penelitian ini menunjukan bahwa kondisi jalan usaha tani yang dibangun sesuai dengan standar dapat menghasilkan tingkat aksesibilitas petani dalam pengelolaan pertanian di Desa Ngambon, Kecamatan Ngambon, Kabupaten Bojonegoro dengan lancar.
Sistem Farmakovigilans di Indonesia: Tinjauan Naratif Regulasi, Praktik Tenaga Kesehatan dan Tantangan Pelaporan Khabib Imadudin; Githa Fungie Galistiani; Didik Setiawan
BENZENA Pharmaceutical Scientific Journal Vol 5 No 01 (2026): BENZENA PHARMACEUTICAL SCIENTIFIC JOURNAL
Publisher : Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/benzena.v5i01.7969

Abstract

Background: Pharmacovigilance is an essential instrument for protecting public health after drugs are marketed. However, the implementation of this system in Indonesia was still hampered because the periodic adverse drug reactions (ADR) reporting rate was recorded as very low. Objective: This review was aimed to evaluate the regulatory changes in Indonesian pharmacovigilance. Additionally, this study reviewed the competency levels, psychological conditions of healthcare professionals, operational barriers on the national reporting platform, and compared systems across Southeast Asia. Method: This study was conducted using a narrative review method. Literature sources were collected from BPOM regulations and recent original articles regarding ADR reporting practices by healthcare professionals. Evaluations were also conducted on the challenges of using the e-MESO application in various healthcare facilities across Indonesia, alongside a comparative study of pharmacovigilance governance in Southeast Asia. Results: Indonesia was found to have strengthened its legal framework for pharmacovigilance progressively to achieve WHO Listed Authority (WLA) status. Nevertheless, knowledge-practice gaps and the phenomenon of low ADR reporting were identified to be still widely found in the field. These barriers were triggered by a blame culture, a lack of local guidelines, the absence of an autosave feature, and the administrative burden on the e-MESO system. The comparative study demonstrated that Indonesia needs to implement proactive methods, such as trigger tools, and optimize the role of structured consumer reporting by the public. Conclusion: This narrative review concluded that strengthening of pharmacovigilance in Indonesia was supported by new regulations, but was hindered by systemic underreporting and psychosocial challenges that also occurred in Southeast Asia. Therefore, system improvements could not rely solely on e-MESO 2.0, but instead demanded a no blame culture reform in healthcare facilities, the establishment of local Standard Operating Procedures, the application of proactive methods, early education in pharmacy institutions, and active community involvement.
Co-Authors . SUSANTI Achmad Saiful Ulum AGUS PRIYANTO Agus Siswanto Ahmad Syaichoni Amol, Apriance L. Amol, Febriyanti Andi Suhendi Annas, Rafi Nur Antoro, Deny Yudi Arrista, Bella Basleman, Balqis Hisyam Saleh Bella Arrista Binar Asrining Dhiani Bustanuddin As Suaidy Chiara Dhinta Deny Yudiantoro Desta Kurniawan, Desta Dharmawan, Putu Oka Dwi Harningsih, Dwi Dwi Lestari Dyah Aryani Perwitasari Eliyanti, Uzma Ellianawati, Ellianawati Febrianti, Fira Rosmaliana Fredie Irijanto Frisky Almuksiti, Frisky Ghulam Asrofi Buntoro Gigih Iryoto, Gigih Githa Fungie Galistiani Gunawan Prayitno Hadi, Ismanurrahman Hanafi, Afip Choirul Hasani Siti Alfiyah Heni Lutfiyati, Heni Hidajah Rachmawati Ida Dzikriyani Iin Rosini Ika Yuni Astuti Ilone, Stella Indri Hapsari Indri Hapsari Joko Priyanto Wibowo Juwita, Dina Ratna kartono, Teguh hari Khabib Imadudin Laeli Mustajabah, Laeli Lianawati Lianawati Mahatir, Ashief Mahatir, Ashief Mardhiyyah, Cut Ainul Maulani, Putri Melike Christiani, Melike Michelia Prastika Sugiri Moeslich Hasanmihardja Muamala, Anisa Much Ilham Novalisa Aji Wibowo Muharudin, Eko Nailah Firdausiyah Nasution , Ahmad Yani Ningrum, Dewi Puspita Nur Ida Dwi Retnani Nur Khoiri Nurhaliza, Inta NURUL AZIZAH Nyoman Sudarma Pradana, Dominicus W Prasuma, Galar Sigit Pri Iswati Utami Purnamasari, Rizky Purnamasari, Rizky Purnamasari, Tri Julia Purnomo, Dwi Kristian Purnomo, Dwi Kristian Ria Utami, Primanitha Riska Octaviana, Riska Rizal Furqan Ramadhan Rizka Rahmania Safitri, Angelia Yuliana Saputro, Arfindo Adimas Eko Septyana, Dinda Singgih, Aditya Siska Anggita Listiana, Siska Anggita Siti Patonah Soedarso - Soedarso, . Soedarso, . Sri Idayani, Sri Sudarso Sudarso Sugesti Hayuning Tyas, Sugesti Hayuning Sugiantoro, Ergia Andang Sugiri, Michelia Prastika Sukirno Sukirno Supriyadi Supriyadi Suripto Suripto Susanti Susanti Susiyadi, Susiyadi Sutheeraprasert, Praewthip Suwandi S. Sangadji Tri Ambar Nur Hidayat Tyas, Rafi Setyoning Wahyunita Yulia Sari, Wahyunita Yulia Waluyo Budi Atmoko, Waluyo Budi Wasik, Zainul Widya Prilansari, Widya Windu Rujianto, Windu WULAN PURNAMASARI, WULAN Yahya, Muhammad Fachrul Yhoni Agus Setya Mahendra Zainul Wasik Zumrotul Anisah, Zumrotul