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All Journal Excellent Paradigma Jurnal Dimensi JAPANEDU: Jurnal Pendidikan dan Pengajaran Bahasa Jepang Jurnal Organisasi Dan Manajemen Fokus Ekonomi EBSJ Parafrase: Jurnal Kajian Kebahasaan dan Kesastraan Journal of Islamic Economic Laws Journal of Health Policy and Management Almana : Jurnal Manajemen dan Bisnis Jurnal Rontal Keilmuan Pancasila dan Kewarganegaraan SULTANIST: Jurnal Manajemen dan Keuangan JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Stilistika: Jurnal Pendidikan Bahasa dan Sastra International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) Seltics Journal: Scope of English Language Teaching, Literature and Linguistics Journal Jurnal Ners Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Budimas : Jurnal Pengabdian Masyarakat TANDA: Jurnal Kajian Budaya, Bahasa dan Sastra Jurnal Inovasi Pembelajaran di Sekolah MES Management Journal Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) International Journal Corner of Educational Research (IJCER) Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Innovative: Journal Of Social Science Research Jurnal Lentera Pengabdian IIJSE El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Dedikasi : Jurnal Pengabdian Lentera Journal of Business Innovation and Research JUMANDIK Journal of Scientific Insights Jurnal Manajemen & Pendidikan Journal of Ekonomics, Finance, and Management Studies Jurnal Signaling
Sudarwati Sudarwati
Dosen Prodi Sastra Inggris, Fakultas Sastra, Universitas 17 Agustus 1945 Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Innovative: Journal Of Social Science Research

 1 
Patient Satisfaction The Seger Waras Pratama Clinic in Polokarto Sukoharjo Pujiyanto, Pujiyanto; Istiatin, Istiatin; Sudarwati, Sudarwati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.10552

Abstract

This research aims to determine the influence simultaneously (simultaneously) and partially of variablestherapeutic communication, service quality, brand image and trust in patient satisfaction at the Pratama Seger Waras Clinic in Polokarto Sukoharjo. This research method uses a quantitative research design. The population in this study were 863 patients at the Pratama Seger Waras Clinic in Polokarto Sukoharjo. The sampling technique used in this research was a purposive sampling technique with a sample size of 86 respondents. Data collection using questionnaires. The data analysis techniques used for statistical analysis are multiple linear regression test, F test, t test, and coefficient of determination. The research results show that therapeutic communication, service quality, brand image and trust simultaneously and significantly influence patient satisfaction at the Pratama Seger Waras Clinic in Polokarto Sukoharjo. Suggestions from this research, Pratama Seger Waras Clinic in Polokarto Sukoharjo continues to improve therapeutic communication, service quality, brand image and existing trust, so that patient satisfaction will increase and be better than before.
Analysis of Patient Satisfaction at the Ngudi Sehat Clinic Manang Baki Sukoharjo Wulan, Arum Sekar; Sudarwati, Sudarwati; DPW, Ida Aryati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.10556

Abstract

Analysis of the Influence of Service Quality on Patient Satisfaction at the Ngudi Sehat Manang Baki Sukoharjo Clinic. This research aims to determine and explain the influence of Service Quality consisting of Reliability, Guarantee, Physical Evidence, Empathy and Responsiveness on Patient Satisfaction at the Ngudi Waras Manang Baki Sukoharjo Clinic. The population of this study was all 257 patients of the Ngudi Sehat Manang Baki Sukoharjo Clinic in 2023 with a sample of 125 people using the Ferdinad formula. Data collection using questionnaires. The data analysis techniques used for statistical analysis are multiple linear regression test, F test, t test, and coefficient of determination. The research results show that service quality has a positive and significant effect on patient satisfaction at the Ngudi Sehat Manang Baki Sukoharjo Clinic. Physical evidence contributed to patient satisfaction by 97%, while the remaining 3% was explained by other variables not proposed in this study. The suggestion from this research is that the Ngudi Sehat Manang Baki Sukoharjo Clinic needs to improve all dimensions of service quality so that patient satisfaction can increase.
Performance Medical Rehabilitation Installation Staff Dr Sardjito Hospital Yogyakarta Wardo, Wardo; Sudarwati, Sudarwati; Istiatin, Istiatin
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.10626

Abstract

This research aims to determine the influence simultaneously (simultaneously) or partially of organizational culture variables, financial compensation, role conflict and social support on the performance of the Medical Rehabilitation Installation staff at Dr Sardjito Hospital Yogyakarta This research method uses a quantitative research design. The population of all employees working at the Medical Rehabilitation Installation at Dr Sardjito Hospital Yogyakarta is 55 people. The sampling technique used in this research was a purposive sampling technique with a sample size of 48 respondents. Data collection using questionnaires. The data analysis techniques used for statistical analysis are multiple linear regression test, F test, t test, and coefficient of determination. The research results show that organizational culture, financial compensation, role conflict and social support influence the performance of the Medical Rehabilitation Installation staff at Dr Sardjito Hospital Yogyakarta. Suggestions from this research, the Medical Rehabilitation Installation of Dr Sardjito Hospital Yogyakarta continues to maintain and improve organizational culture, financial compensation, social support and minimize the atmosphere that creates role conflict for staff, so that employee performance will increase and be better than before. Key words: organizational culture, financial compensation, role conflict, social supportS
Teacher Performance Sukoharjo Veteran I High School Koyem, Koyem; Istiatin, Istiatin; Sudarwati, Sudarwati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11003

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompetensi, motivasi, pengalaman kerja dan etos kerja terhadap kinerja guru. Penelitian ini dilakukan pada SMA Veteran 1 Sukoharjo yang beralamatkan di Jalan Dokter Muwardi No.84, Sawah, Gayam, Kecamatan Sukoharjo, Kabupaten Sukoharjo, Jawa Tengah 57514. Waktu penelitian dilakukan selama 3 bulan.Dengan metode sensus diperoleh sampel sebanyak 37 responden.Variabel penelitian terdiri dari variabel dependen yaitu kinerja guru, variabel independen yaitu kompetensi, motivasi, pengalaman kerja dan etos kerja Data Penelitian yang sudah didapat akan dilanjutkan pengolahan data menggunakan alat analiss regresi linier berganda dengan bantuan software statistik SPSS 25. Berdasarkan hasil pengujian hipotesis dan pembahasan yang telah dilakukan maka dapat disimpulkan kompetensi, motivasi, pengalaman kerja dan etos kerja berpengaruh terhadap kinerja guru SMA Veteran 1 Sukoharjo
Teacher Performance Sukoharjo Veteran I High School Koyem, Koyem; Istiatin, Istiatin; Sudarwati, Sudarwati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11324

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompetensi, motivasi, pengalaman kerja dan etos kerja terhadap kinerja guru. Penelitian ini dilakukan pada SMA Veteran 1 Sukoharjo yang beralamatkan di Jalan Dokter Muwardi No.84, Sawah, Gayam, Kecamatan Sukoharjo, Kabupaten Sukoharjo, Jawa Tengah 57514. Waktu penelitian dilakukan selama 3 bulan.Dengan metode sensus diperoleh sampel sebanyak 37 responden.Variabel penelitian terdiri dari variabel dependen yaitu kinerja guru, variabel independen yaitu kompetensi, motivasi, pengalaman kerja dan etos kerja Data Penelitian yang sudah didapat akan dilanjutkan pengolahan data menggunakan alat analiss regresi linier berganda dengan bantuan software statistik SPSS 25. Berdasarkan hasil pengujian hipotesis dan pembahasan yang telah dilakukan maka dapat disimpulkan kompetensi, motivasi, pengalaman kerja dan etos kerja berpengaruh terhadap kinerja guru SMA Veteran 1 Sukoharjo
Co-Authors Agustino, Lalu Ahmad Ahmad Andriyansyah, Nova Anggeani, Dewi Anik Cahyaning Rahayu Aprian Aditama, Rizky Ramadhan Apriliani, Dyan Aribatul Hamidah, Raisa Asmara, Denny Awang Adi Saputro Bay Kurniawan, Adelt Fricilia Chrismalia Garnida, Susie Destomo, Deny Dewi, Tria Rosana Dian Pratama, Favian DPW, Ida Aryati DWP, Ida Aryati Eny Kustiyah Eny Kustiyah, Eny Guntoro, Guntoro Hamidah, Raisa Aribatul Harpenas, Akas Haryanto Haryanto Ihsan, Mohamad Irma Wardani Istiatin, Istiatin Istiatin, Istiatin Istiqomah istiqomah istiqomah Istiqomah, Aulia Khatimah, Anik Khusnul Koyem, Koyem Kurniawan, Feby Libria Widiastuti Lintang Pamugar Mukti Aji Marwati, Fithri Setya Muhtar, Basuki Sukandaru Mursito, Bambang NOVI ANDARI Nur Insani, Alifia Dhea Prasetyo, Heri Prasetyo, Yokke Irvan Ade Pujiyanto Pujiyanto Purwanti, Dyah Arsih Puryanti, Ari Tri Rachmi, Novita Raharjo, Sigid Budi Ramadhani, Rosita Nurul Ratna Damayanti Rochmi Widayanti Rr. Eko Giyartiningrum Ryan Susanto, Ryan Sarsono Sarsono Septian Kumala Dewi, Nadia Septiani, Pramudita Setyo, Wahyu Agung Setyowati, Lina SITI MARYAM Siti Nurjanah Siti Qomariyah Sri Mulyani Sudirwo Sudirwo Sulistyorini, Keny Suminanto, Suminanto Susie Chrismalia Garnida Syahidin, Rizal Fadhilah Tias, Riris Wahyuning Titien Agustina Tri Nugroho Tria Rosana Dewi Tsani, Atika Fikri umi ambarwati, umi Umi Anisah , Hastin V. Teguh Suharto, V. Teguh Wardhani, Mahartiwi Kusuma Wardo, Wardo Widayati, Wening Windaryanto, Bagas Wintari, Wienka Wulan, Arum Sekar Y.B. Agung Prasaja Yani, Burhanuddin Ahmad Yuliati, Etik