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Journal : INTECH (Informatika dan Teknologi)

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Aplikasi Pengajuan Perbaikan Kerusakan Perangkat Komputer Berbasis Web pada PT. PUSRI (Pupuk Sriwidjaja) Palembang Solikin, Imam; Susanti, Tri
INTECH Vol. 6 No. 1 (2025): INTECH (Informatika Dan Teknologi)
Publisher : Informatics Study Program, Faculty of Engineering and Computers, Baturaja University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54895/intech.v6i1.2859

Abstract

The rapid development of information technology requires companies to optimize their IT systems and infrastructure. PT. PUSRI Palembang is one company that realizes the importance of repairing and maintaining computers effectively and efficiently. Therefore, the web-based computer damage repair application application is designed to simplify the process of applying for computer damage repairs at PT. PUSRI Palembang. In making this application, the system development method used is the waterfall method. The stages carried out include needs analysis, system design, implementation, testing and maintenance. This application was designed using the PHP programming language and MySQL database. This application allows users to submit computer damage repair requests online. Users can fill out a submission form which consists of information about the type of damage, description of the damage, and location of the damage. After the user submits a request, IT technicians will receive a notification and can follow up on the request. Additionally, users can also track the status of their repair requests through this app. Apart from that, this application can also increase efficiency and effectiveness in computer maintenance at PT. PUSRI Palembang.
Co-Authors Abd. Rasyid Syamsuri admin admin, admin Agusta, Huda Ahmad Damiri, Ahmad Amang Sudarsono, Amang Anang Budikarso, Anang Anang Siswanto, Anang Apriana Apriana Ari Wijayanti Aries Pratiarso, Aries Azharman, Zefri Belo, Nimrod Welly Chandra, Joni Chang, Winlie Endang Koni Suryaningsih, Endang Koni Farhan, Donny Fewsan, Kimberly Gunawan, Aldiyanto Hamidi, Kurniawan Hidyati, Nurma Huberta, Grace Amaze Indrawati Indrawati Irma Wijiastuti Jalaludin Jalaludin Jamilah Jamilah Jangcik, Idi Juliansyah, Farel Khoiriyah, Hikmatul Kurniadi, Deri Mahmudah, Haniah Mamok Suprapto Mardiansyah, Doko Marpaung, Michelle Evelyn Masdalipa, Risnaini Mega Rahmawati, Mega Meliza, Oktin Mohamad Syarif Sumantri Muji Rahayu, Ria Mukti, Yogi Isro’ Mungkap Mangapul Siahaan Muttaqien, Adi Yusuf Na'imah, Na'imah Nasution, Rivara Noverma Noverma Nugroho, Handi Nur Adi Siswandari Nurma Hidayati Perawati Perawati, Perawati Pratiwi, Cesa Septiana Putri Ramdani Redowati, Tusi Eka Santoso, Tribudi Saputri, Anggraini Sasmita Sasmita Setiawati, Ayu Fajar Sevi Triana, Rizki Sope, Yuanita Anthon Syahroni, Nanang Tanwijaya, Patrisia Wahyuningrat S., Hari Winanti, Famila Winarsih Winarsih Winnuly Winnuly Winnuly Winnuly Wulandari, Serin Yadi Ardiawan Yuliawati .