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Evaluation Of Patient Satisfaction In The Service Of The Lembang Hospital Heart Poly Rachmi Anasthasia Seriulna; Kosasih, Kosasih; ⁠Eka Purwanda
Jurnal EduHealth Vol. 15 No. 04 (2024): Jurnal EduHealt (inpres), Year 2024
Publisher : Sean Institute

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Abstract

This study aims to evaluate the level of patient satisfaction with the services at the Lembang Hospital Heart Poly. Patient satisfaction is one of the key indicators in assessing the quality of health services provided, especially in cardiac specialist services that require more attention. The method used in this study involves a questionnaire survey to patients who have received services at the Lembang Hospital Heart Poly. The aspects assessed include the speed of service, the competence of medical personnel, facilities, and the comfort of the hospital environment. The results of the study showed a high level of patient satisfaction in terms of the competence of medical personnel and facilities, but there were several complaints about the speed of service that needed improvement. This finding is expected to be an evaluation material to improve the quality of services in the future.
Analysis Of The Influence Of The Quality Of Ponek Emergency Room Service Quality On Patient Satisfaction At Pulang Pisau Hospital Sandra, Santi; Vip Paramarta; ⁠Eka Purwanda
Jurnal EduHealth Vol. 15 No. 04 (2024): Jurnal EduHealt (inpres), Year 2024
Publisher : Sean Institute

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Abstract

This study aims to analyze the influence of service quality IGD PONEK (Comprehensive Emergency Neonatal Obstetrics Services) on patient satisfaction at Pulang Pisau Hospital. The quality of service in emergency services, especially in the PONEK unit, is very important because it is directly related to the safety of mothers and babies. A survey was conducted on patients and their families who received PONEK emergency room services at Pulang Pisau Hospital. The dimensions of service quality analyzed include service speed, competence of medical personnel, facilities, and responsiveness to emergency conditions. The results showed that the quality of service quality had a significant influence on the level of patient satisfaction. Aspects of officer competence and responsiveness are the main factors that affect satisfaction, while facilities still need to be improved. This study provides recommendations for hospitals to improve aspects of facilities to increase overall patient satisfaction.
Financial Analysis of Establishing Cicendo Eye Center in Garut Enang Suherman; Eka Purwanda
Majalah Bisnis & IPTEK Vol. 17 No. 1 (2024): Majalah Bisnis & IPTEK
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIE Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/29kzpf03

Abstract

Engaging in business inevitably involves encountering many barriers and limits, such as the Shisendo Eye Clinic. While the primary focus of this project is eye health, it is crucial to do a comprehensive business feasibility analysis to prevent failures and mitigate any hazards in the future. This study aims to elucidate the business viability assessment for establishing the Cicendo Eye Clinic in the city of Garut, focusing on internal areas of the organization, including marketing, technical operations, management, and human resources. In this instance, the emphasis is primarily on the financial aspect. The employed techniques are both descriptive and analytical. Data collection methods encompass observation, interviews, document analysis, and literature review. Data analysis methods employ both qualitative and quantitative approaches. Qualitative data is essential for non-financial sectors, while quantitative data is necessary for financial and commercial sectors. The use of statistical techniques and the Microsoft Excel software program facilitates the analysis of quantitative data. According to the statistics and analysis of the establishment of the Garut Main Clinic of Centro Oftalmológico Sisendo, the clinic was able to recoup all investment expenses within three years of operation. The internal rate of return (IRR) is the discount rate at which the net present value of an investment becomes zero. A potential investment is considered viable if the internal rate of return (IRR) surpasses the anticipated rate. The internal rate of return (IRR) for the new clinic project at the 5-year Break Event Point (BEP) is 21.5% annually. Hence, this project is feasible and can be further pursued.
Waste Bank Innovation Management Using Digital Innovation System Management in Cicadas Village, Gunung Putri District, Bogor Regency Siti Romlah Hasanah; Eka Purwanda
Majalah Bisnis & IPTEK Vol. 17 No. 1 (2024): Majalah Bisnis & IPTEK
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIE Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/askzds15

Abstract

Urbanization has led to a concomitant rise in population, giving rise to various socioeconomic and environmental issues. Consequently, trash problems frequently arise in numerous developing nations like Indonesia. Several cities in Indonesia continue to grapple with their deteriorating garbage issues due to heightened output. Therefore, to establish an optimal waste management framework in a given area, developing a comprehensive plan or strategy that becomes the standard for waste management practices is imperative. Waste professionals deem Indoneeds to be more accurate, reliable, and unreliable in terms of amount and composition. These findings have significance for the appropriate planning and decision-making processes in dealing with waste problems at the national, provincial, and city/regency levels. The waste issue in Bogor Regency has once again garnered attention following the inability to transfer 2,400 tons of waste. The escalating nature of this scenario is becoming more worrisome due to the projected rise in trash generation by 2023. This study aims to assess and appraise the operations of a waste bank by implementing novel advancements at the Green Cikeas waste bank, which serves as a trailblazing waste bank in Cigales Village. Efficient administration of digital innovation systems can enhance waste management activities, thereby contributing to community satisfaction. This innovation has the potential to become a standard for digitalization since it introduces a digital innovation system management idea that can be used in any location and significantly enhance job efficiency. One of the primary objectives of managing digital innovation systems is to attain efficiency and optimization in various areas, such as the management procedures of the bank. This study also considers other viewpoints, encompassing management, human resources, economics, social, and environmental dimensions.
Inovasi Kurikulum Bisnis di Sekolah Dasar Alam Baturraden Rosyadi, Agung Anas; Purwanda, Eka
NUSRA : Jurnal Penelitian dan Ilmu Pendidikan Vol. 5 No. 4 (2024): NUSRA: Jurnal Penelitian dan Ilmu Pendidikan, November 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/nusra.v5i4.3204

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The aim of this research is to describe the innovation of the business curriculum and its application at Sekolah Dasar Alam Baturraden. Educational institutions need to innovate in their curriculum to accommodate the provision of knowledge about entrepreneurship, along with teaching strategies that can shape students' entrepreneurial mindset. The thinking of elementary school students aged between 7-12 years is still malleable and can be shaped according to the needs of their environment. Therefore, it is essential to instill and develop a mindset where students aspire to become entrepreneurs. The research findings show that business curriculum innovation can be described as new ideas and concepts in the form of business learning methods that nurture and develop entrepreneurial spirit with the aim of financial independence. The application of business curriculum innovation at SD Alam Baturraden includes business learning methods such as market day, business day, business internships, business presentations, social projects (fundraising), and business mentoring.
Inovasi Penggunaan Media Audio Visual Terhadap Hasil Belajar Siswa (Studi Kasus) di SDN Rancaekek 02 Kartika, Ruliyatna; Purwanda, Eka
NUSRA : Jurnal Penelitian dan Ilmu Pendidikan Vol. 5 No. 4 (2024): NUSRA: Jurnal Penelitian dan Ilmu Pendidikan, November 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/nusra.v5i4.3205

Abstract

This research aims to analyze the impact of innovative use of audio-visual media on student learning outcomes at SDN Rancaekek 02. A qualitative approach was used by collecting data through interviews with five teachers and the principal. The research results show that the use of audio-visual media, such as video and animation, contributes significantly to improving student learning outcomes. Students who learn with this media are more involved in the learning process and show a better understanding of the subject matter. In addition, young teachers who are more creative in using technology have succeeded in creating an interactive and interesting learning atmosphere, thereby increasing student motivation and achievement. However, challenges arise for senior teachers who have difficulty adapting to technology. Therefore, additional training is needed to maximize the potential of this innovation. This research emphasizes the importance of integrating technology in education to support better learning outcomes and be relevant to today's student needs.
Inovasi Pembuatan Alat Produksi Gelar Kain Untuk Mempermudah Produksi Konveksi di Kecamatan Kadungora rudi, Rudi; Purwanda, Eka
Jurnal Online Manajemen ELPEI Vol 5 No 1 (2025)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v5i1.295

Abstract

This study aims to analyze the impact of innovation in the manufacture of cloth title production tools on the efficiency, quality, and competitiveness of the convection industry in Kadungora District. This innovation focuses on the development of tools that can accelerate the production process, increase product precision, and reduce production costs. The results of the study indicate that the implementation of new cloth title production tools increases production efficiency by 30%, which allows convection companies to increase output without significantly increasing resources. In addition, the increased precision of this tool produces more consistent products, increases customer satisfaction, and strengthens the company's reputation. The 20% reduction in production costs also gives the company a competitive advantage in the market, with high-quality products that can be offered at more competitive prices. The positive impact of this innovation is not only seen in the operational aspects of the company, but also in increasing industry competitiveness and local economic growth. Thus, this study emphasizes the importance of adopting technology and innovation to drive the progress of the convection industry and economy in Kadungora District
Kompetensi Pustakawan Dalam Penerapan Sistem Otomasi Perpustakaan Di Perpustakaan SMAN 21 Bandung dadan, Dadan; Purwanda, eka
Jurnal Online Manajemen ELPEI Vol 5 No 1 (2025)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v5i1.296

Abstract

The purpose of this study was to analyze the suitability of librarians' abilities in library automation services at the SMAN 21 Bandung library based on the Indonesian National Work Competency Standards (SKKNI). This study is a qualitative descriptive study. The primary data sources for this study came from interviews and observations. The researcher collected secondary data sources from documents relevant to the focus of the study. The researcher collected data using interview guidelines for librarians. The results of the study indicate that librarians at SMAN 21 Bandung have appropriate educational backgrounds and have undergone training that improves their abilities in designing, installing, and operating library automation systems. The implementation of this system has a positive impact on the effectiveness of library services and helps in fulfilling library accreditation instruments in accordance with the Decree of the Head of the National Library of the Republic of Indonesia Number 302 of 2022, which emphasizes the importance of service systems and information access. Support from the school also plays an important role in improving librarian competence through ongoing training. Thus, the SMAN 21 Bandung library is able to provide more innovative and efficient services for users.
Manajemen Sumber Daya Manusia Yang Unggul Dengan Kreativitas Dan Inovasi Sugianto, Surya; Rokhaminawanti, Ersri; Purwanda, Eka
Jurnal Online Manajemen ELPEI Vol 5 No 1 (2025)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v5i1.297

Abstract

The purpose of this research is to determine the extent to which creativity and innovation support the development of superior human resources. This study employs a qualitative approach with a literature review, focusing on theoretical insights to explore the relationship between creativity, innovation, and human resource development. The literature study method involves gathering and analyzing relevant sources, including books, journals, scientific articles, and official documents, without field data collection, to build a strong theoretical framework.The findings highlight the need for strategic approaches in achieving organizational goals, including organizational development, team collaboration, employee education, and training, all of which are critical for increasing productivity and work-life quality. Additionally, the importance of conducting Training Needs Assessments (TNA) as a foundational step in designing effective training programs is emphasized. The research explores three key management approaches: mechanistic, paternalistic, and social system, each addressing different strategies for managing human resources. Creativity and innovation are identified as vital components for achieving superior human resources. Creativity generates new ideas and products, while innovation enhances their value. Leadership plays a pivotal role in fostering an innovative organizational culture by providing autonomy, which promotes positive thinking, along with hard and soft skills. A structured organization with a strong ethical foundation and a supportive culture ensures the success of innovation.
Apakah RW Secara Mandiri Mampu Menangani Sampah Tanpa Bantuan PEMDA? Badruzzaman, Farid H; Purwanda, Eka; Harahap, Erwin; Ibrahim, Salawat Fatih; Erfiyana, Evi
Jurnal Online Manajemen ELPEI Vol 5 No 1 (2025)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v5i1.354

Abstract

This study aims to determine whether the Community Units (RW) are independently able to handle waste without assistance from the Regional Government. Waste management in Bandung Regency is becoming increasingly complex with the increasingly full capacity of the Sarimukti Final Waste Disposal Site (TPA), West Bandung Regency. This has caused the Regional Government together with the West Java Provincial Government to take strategic steps to reduce the volume of waste sent to the TPA. One of the main strategies that is being actively carried out is to encourage the community to start sorting waste from the source, especially at the household level. In addition, the Bandung Regency Government has also introduced the "Zero Food Waste" program. Data were obtained through surveys, interviews, and direct observations in RW 12, Cimenyan District. The conclusion of this study is that the Community Units (RW) have not been able to manage waste independently without assistance from the Regional Government. The results of the study are expected to help the Regional Government (Pemda) design a more effective waste management strategy