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All Journal EKONOMIS : Journal of Economics and Business Sebatik JURNAL PENDIDIKAN TAMBUSAI Jurnal Manajemen Retail Indonesia (JMARI) Dynamic Management Journal Transekonomika : Akuntansi, Bisnis dan Keuangan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Al-MIKRAJ: Jurnal studi Islam dan Humaniora Procedia of Social Sciences and Humanities CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Eduvest - Journal of Universal Studies Sharing: Journal Of Islamic Economics, Management And Business Neraca Manajemen, Akuntansi, dan Ekonomi Philosophiamundi : Journal of Global Humanistic Studies Jurnal Intelek Dan Cendikiawan Nusantara Journal of Economic, Management, Business, Accounting Sustainability Journal Of Community Sustainability Jurnal Multidisiplin Indonesia
Djoko Hananto
Universitas Muhamadiyah Jakarta
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Veterinary Other

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Journal : Journal Of Community Sustainability

 1 
Meningkatkan Kepuasan Pelanggan Melalui Peningkatan Mutu Dan Kualitas Produk Pada Kopi Konnichiwa Pamulang Hananto, Djoko; Sulistiani, Dahlia Ayu; Syarifatunnisa, Mawaddah Azkiya; Fitrah, Vina Nur
Journal of Community Sustainability Vol. 1 No. 2 (2024): Juni 2024
Publisher : EL-EMIR INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/jocs.v1i2.41

Abstract

This service was carried out at Konnichiwa Pamulang Coffee. The aim of this service is to increase customer satisfaction by monitoring the quality and quality of Konniciwa Pamulang coffee products. In this service, we use design thinking to determine quality control strategies and product quality that meet customer needs, we also use data analysis methods to find out how customers feel about quality control and product quality. The results of this service show that quality control and product quality can increase customer satisfaction. It is worth paying attention that customers like quality and high-quality products. Based on these results, Konnichiwa Pamulang Coffee continues to improve the quality and quality of its products to increase customer satisfaction.
Co-Authors Adam Alif Hendrawan Ade Gunawan Ade Maulana Afina Fadhilah Hayya Alfarabi, Farhan Alfarabi, Risyad Alfiansyah, Fito Alhadid, Mocamad Huseem Ali Ade Setiawan Ali, Sampor Aliyaturrusydah, Firda Ananda, Nadya Asri Anisa Nurjanah, Anisa Annisa Larasati Ardani, Raihan Armanda Lupi Askha, Muhammad Riski Aulia, Nursyifa Auliya, Shaffa Najma Azqia, Syifa Bambang Sutiawan Berlyawan, Ananda Lutfi Brian Marin Wijaya Brian Ramadhan DADANG DADANG Dannoval Ramadhan Darmawan, Muhammad Wisnu David Ferdiansyah Diana Diana Diana Hasan Evi Yulianti Fachri Darmawan Fahreza, Rizky Raihan Farelieyano, Alrakashya Farid Abdullah Fatimah, Andien Rezahara Ayu Fawaz Al-Badawi Febrianty, Ranisah Ferdiansyah, Muhammad Yuda Fianti Irtikha Firman Abimanyu Fitrah, Vina Nur Fitria, Dela Amanda Haikal Handaru Haila Afra Alfaiza Hammas Az-Zakkiy Ikhwal, Farhan Ilham Nur Alam Zamzami Irawan, Andika Irfa Yanpetra Jarot, Raja Haekal Jehan Zachry Ibrahim Jihan Nur J. S. Junior, Nico Dwi Kafah, Maulingga Silmi Kevin Aditya Santoso Khofifah Khofifah Krisna Amartha Elang Lailla, Nor Luqman Hakim M.Irfan Tarmizi Maharani, Riscia Maruf, Fachdika Neza Mitasari Muhamad Kemal Muyassar Muhammad Alpi Saputra Muhammad Ershanda Muhammad Faqih Nurizal Muhammad Syarief Firozji Mu’az, Khadlan Nabil Kurnia Akbar Nor Lailla Lamidi Nur Herlina Nurwahid, Alifh Polinar, Mark Anthony N. Purwasetianingrum, Purwasetianingrum Putri Ardelia S. D. Putri, Aulia Juniar Rangga Saputra Razieq Alief A. Rifqi Mulya Syahri Riyan Ramadhan Rohid Al Candra, Muhamad Rusli Djalil Sabbir Akhtar Sayyida Nabeela Nurmezhiya Qosyasyh Seme, Bintang Putra Septyarulloh, Israfnu Setiawan, Raehan Putra Shelly Novita Putri Shinta Destian Silmi Kafah, Maulingga Sri Wahyuningrum, Adelin Srianita, Cindy Catur Sudarman, Daman Sulistiani, Dahlia Ayu Sunardi Sunardi Syabil Akbar Az-Zuhri Syamsiar, Syamsiar Syarifatunnisa, Mawaddah Azkiya Syarof Haikal Tarmizi, M. Irfan Tarmizi, Rasyid Tria Mitra Fatia Tusholihah, Annisa Wahyuningrum, Adelin Sri Winutan, Lintang Zulfa, Apriliana Nadilah