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All Journal Jurnal Manajemen dan Agribisnis Jurnal Visi Ilmu Pendidikan Media Ekonomi dan Manajemen Proceeding SENDI_U JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) JURNAL MEDIA INFORMATIKA BUDIDARMA Social, Humanities, and Educational Studies (SHEs): Conference Series JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE) International Journal of Business, Law, and Education JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Pengabdian Mandiri Jurnal Suara Pengabdian 45 Jurnal Riset sosial humaniora, dan Pendidikan (Soshumdik) Mamangan Social Science Journal Proceedings of The International Conference on Business and Economics Jurnal Riptek Innovation, Theory & Practice Management Journal Indo-Fintech Intellectuals: Journal of Economics and Business West Science Interdisciplinary Studies Research Horizon West Science Interdisciplinary Studies Jurnal Pendidikan Abad Ke-21 El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Untag Business and Accounting Review Serat Acitya Jurnal Pengabdian Masyarakat Journal of Ekonomics, Finance, and Management Studies
Tri Widayati
Universitas 17 Agustus 1945 Semarang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Physics Social Sciences Transportation Other

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Pengaruh Profesionalisme Aparatur dan Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Kantor Kecamatan Bojong Kabupaten Pekalongan Jawa Tengah Auliya Saputri; Amsar Amsar; Tri Widayati; Aris Mardiyono
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 4 (2026): Agustus 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i4.6716

Abstract

This study examines how apparatus professionalism and service quality affect public satisfaction at the Bojong District Office, Pekalongan Regency, Central Java. This study is plagued by the poor Public Satisfaction Index on procedures, requirements, and service duration. This quantitative study uses purposive sampling for 100 Bojong District service customers. SPSS was used to analyse questionnaire data using multiple linear regression. The results of the study show that (1) apparatus professionalism has a positive and significant effect on public satisfaction (t count = 3.056; sig. 0.003), (2) service quality has a positive and significant effect (t count = 6.968; sig. 0.000), and (3) both affect public satisfaction simultaneously (F = 75.584; sig. 0.000) with an adjusted R square value of 60.1%. Public satisfaction is more influenced by service quality than official professionalism. This study emphasises the need to improve official competency and service quality.
Pengaruh Work-Life Balance dan Dukungan Organisasi Terhadap Tingkat Burnout Pada Karyawan Dengan Sistem Kerja Hybrid di Kota Semarang Serhemia Rahayu; Suparmi Suparmi; Tri Widayati; Amsar Amsar
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 4 (2026): Agustus 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i4.6725

Abstract

The transformation of work systems in the post-pandemic era has encouraged organizations to adopt hybrid working arrangements that may influence employees’ psychological well-being. One of the most prominent consequences is the heightened risk of burnout resulting from an imbalance between professional responsibilities and personal life roles. This study aims to analyze the effect of work-life balance and organizational support on burnout levels among employees working under a hybrid work system in Semarang City. A quantitative approach with an explanatory research design was employed. The study involved 100 respondents determined using the Lemeshow formula and selected through purposive sampling techniques. Data were collected through structured questionnaires and analyzed using multiple linear regression analysis. The findings indicate that work-life balance has a negative and statistically significant effect on burnout, indicating that better work-life balance is associated with lower levels of employee burnout. Organizational support also demonstrates a negative and significant influence on burnout. These results highlight the importance of work-life balance and organizational support in reducing employee burnout within hybrid work systems.
Co-Authors Adam Hafidz Al Fajar Adenanthera Lesmana Dewa Aminudin, Rosihan Amsar Amsar Andalan Tri Ratnawati Ariansyah, Dikka Galih Aris Mardiyono Aris Mardiyono Au Yong Hui Nee Auliya Saputri Budi Usodo Camilus Isidorus Ikut Eko Nursanty Emiliana Sri Pudjiarti Fachrama Fachrama Galuh Juniarto Gatot Wijayanto Gita Sugiyarti Hikmah Hikmah Hikmah Hikmah Ida Puspitowati Ilham, Rachmad IMAM GHOZALI Janti Soegiastuti Johni Eka Putra Khamimah Khamimah Khamimah Legiman Legiman, Legiman Listiyoni Meli Pujiati M. Saifur Rahman Maman Eka Kardiman Mislan Sihite, Mislan Mochamad Imroni Mubin Novia Murfianingsih Nugroho SBM Nugroho Sumarjiyanto BM Nur Alamsyah NURCHAYATI Nurchayati Nurchayati Nurchayati Nurchayati Nurchayati Nurchayati Nurjanna Ladjin Priyombodo, Bony R Clario Dimassetya Jaya R Clarrio Dimassetya Jaya Ratnawati Dwi Putranti Honorata Reniwati Lubis Rofiuddin, Mohammad Rr Suprantiningrum Serhemia Rahayu Setyadi Setyadi Sri Meike Jusup Sri Suprapti Sri Suprapti Sulistiyani Sulistiyani Sulistyani Sulistyani Sulistyani Sulistyani Suparmi Suparmi Suparmi Suparmi Susetyo Darmanto Yamtinah, Sri