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All Journal International Journal of Electrical and Computer Engineering IAES International Journal of Artificial Intelligence (IJ-AI) International Journal of Public Health Science (IJPHS) Jurnal Ilmu Komputer dan Informasi Berkala Ilmiah Pendidikan Biologi (BioEdu) Bulletin of Electrical Engineering and Informatics Jurnal Kimia dan Kemasan Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JPM (Jurnal Pemberdayaan Masyarakat) Communications in Science and Technology JPF : JURNAL PENDIDIKAN FISIKA Jurnal Ilmu Fisika Jurnal Informatika Global Jurnal Abdimas Mandiri Jurnal Ilmiah Matematika dan Pendidikan Matematika (JMP) Indonesian Journal of Electrical Engineering and Computer Science Abdimas Galuh : Jurnal Pengabdian Kepada Masyarakat Reswara: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) Malcom: Indonesian Journal of Machine Learning and Computer Science Prosiding Seminar Nasional Official Statistics Hexatech: Jurnal Ilmiah Teknik Eduvest - Journal of Universal Studies Molekul: Jurnal Ilmiah Kimia Al-Ashri: Ilmu-Ilmu Keislaman AQILA : Acceleration, Quantum, Information Technology and Algorithm Journal
Evi Yulianti
Pusat Teknologi Bahan Industri Nuklit-BATAN Kawasan PUSPIPTEK Serpong, Tangerang 15314, Indonesia
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Journal : Jurnal Informatika Global

 1 
SISTEM INFORMASI PENJUALAN OBAT BERBASIS WEBSITE PADA PT BELIBIS MUDA PERKASA PALEMBANG MENGGUNAKAN FRAMEWORK LARAVEL Humairoh, Nayu Nur; Yulianti, Evi; Alie, M. Fadhiel
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5403

Abstract

PT Belibis Muda Perkasa Palembang is a pharmaceutical distribution company that still employs manual methods in its sales processes. Sales representatives visit customers, such as pharmacies, hospitals, and drugstores, to offer products. Orders are placed through the sales team and manually recorded by the admin using physical invoices and Microsoft Excel. This process results in inefficiencies, susceptibility to recording errors, and challenges in real-time stock monitoring. This study aims to design a web-based sales information system to address these issues. Data collection methods include interviews, observations, and literature studies. The system is designed using the Laravel framework, MySQL database, and Agile development model. The proposed system is expected to allow customers to place orders independently at any time without waiting for sales visits. Additionally, it is designed to support automated sales reporting, improve recording accuracy, and enable real-time stock monitoring. By implementing this system, the company is anticipated to enhance operational efficiency and provide better accessibility for customers.
Analisis Kualitas Layanan Pada Platform Keuangan Terhadap Kepuasan Pengguna Menggunakan E-Servqual Kurniawan, Alfin; Faradillah; Yulianti, Evi
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5414

Abstract

This study analyzes the dominant dimensions of service quality affecting user satisfaction with the financial platform application in Palembang using the E-SERVQUAL method. Conducted quantitatively, the research involved 114 active financial platform users selected through purposive and snowball sampling. Data were collected via an online questionnaire measuring seven E-SERVQUAL dimensions: Efficiency, Fulfillment, System Availability, Privacy, Responsiveness, Compensation, and Contact. Analysis using SmartPLS 4.1.0.9 revealed Efficiency as the most dominant dimension (coefficient 0.266, p=0.000), followed by Privacy (0.236, p=0.001) and Contact (0.211, p=0.002), significantly influencing user satisfaction. In contrast, System Availability and Responsiveness showed no significant impact (p>0.05). These findings indicate that users prioritize transaction speed, ease of navigation, and data security over system uptime or customer service responsiveness. Most respondents were aged 18-25 (66.4%), with high school education (60.3%) and a monthly income below IDR 3 million (48.3%). The study recommends that the financial platform optimize application efficiency, enhance data protection, and improve customer service accessibility to boost user satisfaction. These insights provide a foundation for fintech platforms to refine digital services, particularly in tier-2 cities like Palembang.
Sistem Informasi Layanan Administrasi Desa Berbasis Web pada Kantor Desa Ulak Kemang Baru Pisgamargareta, Abel; Coyanda, John Roni; Yulianti, Evi
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5480

Abstract

This study aims to design and develop a web-based village administrative service information system for the Ulak Kemang Baru Village Office. The system is designed as a solution to various issues faced in manual administrative services, such as slow document processing, inefficiencies in document management, and limited time and accessibility for the community. Through the web-based system, the community can submit administrative requests online, while village officials can manage data in a more structured and efficient manner. The software development method used is the Prototype method, which enables iterative system development involving user feedback. The system design process utilizes Unified Modeling Language (UML) for system modeling, while system implementation is carried out using PHP and MySQL. The system testing was performed using the blackbox method, which focuses on testing system functionality without considering internal implementation details. The results indicate that the information system can improve the efficiency and effectiveness of village administrative services. The system successfully provides key features such as user registration, document submission, verification by village officials, and report generation. Based on the testing results, all major system features function as expected according to user requirements. With this system, it is expected that administrative services at the Ulak Kemang Baru Village Office will become faster, more transparent, and easily accessible to the community, supporting the digitalization of public services at the village level.
Analisis Kepuasan Mahasiswa Dalam Menggunakan Aplikasi Digitalent Terhadap Program Pelatihan Bersertifikasi Dengan Metode End User Computing Satisfaction (EUCS) dan Importance Performance Analysist (IPA) Cyndika; Saluza, Imelda; Yulianti, Evi
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5540

Abstract

This study aims to evaluate student satisfaction with the use of the Digitalent application using the End-User Computing Satisfaction (EUCS) and Importance-Performance Analysis (IPA) methods, with analysis conducted through the Statistical Package for the Social Sciences (SPSS) software. The study involved 100 respondents who had used the Digitalent application. The analysis revealed an expectation score of 4.33 and a perceived performance score of 4.26, resulting in an average satisfaction gap (GAP) of –0.08. The variable with the highest gap was accuracy (–0.16), while the smallest gap was found in timeliness (–0.01). The IPA quadrant mapping highlighted several indicators that require improvement, as well as those that should be maintained. Overall, the Digitalent application is considered effective and beneficial for users, although some aspects still need enhancement to reduce the satisfaction gap and improve the overall user experience. This study concludes that Digitalent effectively supports the achievement of digital training goals, particularly for students.
Co-Authors Abdul Haris Abdurrohman, Jafar Abro, Fikri Adriana, Risda Agung Bambang Setio Utomo Agus Sugandha Ahmad Dahlan Alfina, Ika Alie, M. Fadhiel Aminuddin, Jamrud Anandez, Arum Adisha Putra Annas, Dicky Atmoko, Indri A’yun, Nidha Aulia Qurrata Berghuis, Nila Tanyela Bhary, Naradhipa Bilalodin Bilalodin Busral, Busral Coyanda, John Roni Cyndika Dari, Qorinah Wulan Dwitilas, Fariz Wahyuzan Eka Qadri Nuranti Enrique, Gabriel Faradillah Fatari, Fatari Febrianto, Muhamad Rizki Fridarima, Shanny Gupron, Akhmad Hananto, Djoko Haryadi, Arifin Nur Muhammad Hayati, Atika Trisna Hendrawati, Sulkiah Heri Jodi, Heri Humairoh, Nayu Nur Husin, Husna Sarirah Imelda Saluza, Imelda Indah Permatasari Iskandar Zulkarnaen Jayawarsa, A.A. Ketut Khusaenah, Nur Kurniawan, Alfin Laugiwa, Matiin Lukman Hakim Madiabu, Muhammad Jihad Marcelina, Dona Martawijaya, M. Agus Meganingrum Arista Jiwanggi Ndruru, Sun Theo Constan Lotebulo Nissa, Nuzulul Khairu Nua, Muh. Tri Prasetia Pisgamargareta, Abel Praktino, Budi Prasetyo, Ridho Pratama, Mochamad Jodi Pratiwi, Indah Putri Putri Rizqiyah Putri, Indah Pratiwi Rabiyatul Adawiyah Siregar Rachmadhanti, Elvira Nur Rachmawati, Nur Ramadhan, Mustafa Rohmad Salam, Rohmad Rosiana Dwi Saputri, Rosiana Dwi Sampora, Yulianti Saputra, Muklas Ade Sofyan, Muhammad Ihsan Sudaryanto Sumarsih, Rani Sri Sunardi Sunardi Suryati Syazali, Muhammad Rizki Terttiavini, Terttiavini Zulham Zulham