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All Journal Jurnal Manajemen Terapan dan Keuangan JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN Sains: Jurnal Manajemen dan Bisnis Widya Cipta : Jurnal Sekretari dan Manajemen Syntax Literate: Jurnal Ilmiah Indonesia Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Journal of Economic, Bussines and Accounting (COSTING) Perspektif Ilmu Pendidikan EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Ekonomi Manajemen Sistem Informasi Business, Economics and Entrepreneurship International Journal of Economics Development Research (IJEDR) Jurnal Ilmiah Manajemen Kesatuan OPTIMA Journal of Management - Small and Medium Enterprises (SME's) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Jurnal Ekonomi Golden Ratio of Marketing and Applied Psychology of Business Journal of Social Research Golden Ratio of Mapping Idea and Literature Format AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Locus Penelitian dan Pengabdian Jurnal Ekonomi Trisakti Jurnal Pendidikan Dasar dan Sosial Humaniora Journal of Innovation Research and Knowledge Business and Entrepreneurial Review Media Riset Bisnis & Manajemen JURNAL ABDI MASYARAKAT INDONESIA (JAMIN) Media Bina Ilmiah Golden Ratio of Data in Summary Eduvest - Journal of Universal Studies Paradoks : Jurnal Ilmu Ekonomi IIJSE El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Management, Economic, and Financial E-Amal: Jurnal Pengabdian Kepada Masyarakat Journal of Ekonomics, Finance, and Management Studies Atestasi : Jurnal Ilmiah Akuntansi
Santosa, Wahyuningsih
Universitas Trisakti
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10 KETRAMPILAN ABAD 21 TERATAS YANG DAPAT DIKEMBANGKAN MELALUI PENERAPAN METODE PROBLEM BASED LEARNING Santosa, Wahyuningsih; Murtanto, Murtanto; Nilawati, Yuana Jatu; Kasuma Ali, Jati
Perspektif Ilmu Pendidikan Vol. 39 No. 01 (2025): Perspektif Ilmu Pendidikan (In Press)
Publisher : Fakultas Ilmu Pendidikan Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/PIP.391.1

Abstract

This study aims to analyze the role of the Problem Based Learning (PBL) learning method in facilitating the development of skills that are very much needed in today's era. The study was conducted quantitatively descriptively by distributing questionnaires to 151 students and alumni of the Faculty of Economics and Business, Universitas Trisakti who carried out the learning process with the PBL method. The data collected were processed using SPSS. The results of the study indicate that PBL is an active learning method that is able to facilitate the development of student skills that are very much needed to achieve success in the 21st century. The results of the ranking of skills developed through PBL show the top 10 skills, namely cooperation skills, communication skills, negotiation and conflict management skills, analytical skills, results-oriented skills, leadership skills, decision-making skills, innovation/creativity skills, critical thinking skills, and maturity skills. With these results, it can be recommended to expand the implementation of PBL in other study programs and to provide adequate training for lecturers.
Pengaruh Kemampuan Digital Terhadap Kinerja Inovasi Hijau: Peran Mediasi Kolaborasi Rantai Pasok Hijau Dan Moderasi Kesadaran Lingkungan Manajemen Puncak Priputranto, Muhammad Abid; Wahyuningsih Santosa; Ratna Darasih; Dorina Widowati
Paradoks : Jurnal Ilmu Ekonomi Vol. 8 No. 3 (2025): May - July
Publisher : Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/paradoks.v8i3.1550

Abstract

Isu perubahan iklim dan kerusakan lingkungan menuntut perusahaan untuk mengadopsi inovasi hijau melalui pengelolaan rantai pasok yang berkelanjutan. Penelitian ini bertujuan menganalisis pengaruh kemampuan digital terhadap kinerja inovasi hijau dengan mediasi kolaborasi rantai pasok hijau dan moderasi kesadaran lingkungan manajemen puncak. Data dikumpulkan dari 228 responden di perusahaan manufaktur di sektor industri pengolahan makanan di Kabupaten Bogor, Penelitian ini menggunakan pendekatan kuantitatif dengan pengumpulan data melalui kuesioner dan dianalisis dengan metode Structural Equation Modeling (SEM). Pengolahan data dilakukan menggunakan SmartPLS. Hasil menunjukkan bahwa kemampuan digital berpengaruh positif signifikan terhadap kinerja inovasi hijau dan kolaborasi rantai pasok hijau. Kolaborasi rantai pasok hijau juga memediasi positif hubungan tersebut. Kesadaran lingkungan manajemen puncak memoderasi pengaruh kemampuan digital terhadap inovasi hijau dengan efek pelemahan namun tetap signifikan. Temuan ini menegaskan pentingnya integrasi teknologi digital dan kesadaran lingkungan dalam mendorong inovasi hijau perusahaan. Studi ini memberikan kontribusi teoritis dan implikasi praktis bagi perusahaan manufaktur dalam merancang strategi berkelanjutan di era digital.
Pengaruh Lean, Agility Dan Collaboration Terhadap Sustainability Outcome Dalam Humanitarian Supply Chain Management (Hscm) Performance Pada Fase Tanggap Darurat Bencana Lukas, Yoram Alfi; Santosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 7 (2025): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i7.4528

Abstract

Humanitarian organization currently facing the challenges to ensure the indicator of sustainability outcomes (SO) are achieved during the their first phase response in calamity. Humanitarian supply chain management in its perfomance (HSCM) reflected their efficiency and effectiveness of the operations. In the strategic view lean practice (LP), agility practice (AP), and collaboration (CO) are highly contributed to ensure the HSCM perfomance and SO are achievable. This study aims to investiges the influence of LP, AP and CO mediates by HSCM performance to achieve the SO’s indicators in the disaster emergency response phase. Research methodoloy used is quantitative and descriptive analysis with purposive sampling to the government institution, humanitarian organizations, national red cross organization and other civil society organizations work in the disaster and humanitarian response. Various respondent’s positions in supply chain, technical in program and other support functions. Data collected via online questionnaire and were distributed to 209 respondents. The findings of this research show that the CO mark strong positive effect to HSCP and SO, LP made positive effect to HSCP but negative effect to SO, AP mark negative effect to HSCP and last HSCM-P to SO moderate positive effect. This research marked a LP is significantly improved HSCM-P contributed to the achievement of sustainable indicators. It is the evidence that collaboration (CO) can be the main focus of humanitarian organization to achieve the sustainability outcome (SO) indicators. Future studies study suggest to expand the dimension in Lean Practice to contribute to Sustainability outcomes.
Agility and Resilience in Cement Industry Supply Chains: Investigating Their Roles in Enhancing Financial Performance Haryanti, Debby Sri; Santosa, Wahyuningsih; Darasih, Ratna; Widowati, Dorina
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1398

Abstract

This study aims to analyze the influence of Supply Chain Management on Financial Performance, with Supply Chain Agility and Resilience as the moderation variables. This study uses a quantitative approach using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method, and involves 200 respondents from cement manufacturing companies in the Bogor area. The analysis showed that only one of the three hypotheses proved significant, namely the direct influence of Supply Chain Management on Financial Performance (significance value p = 0.024). Meanwhile, the Supply Chain Agility variable did not significantly moderate the relationship between Supply Chain Management and Financial Performance (p = 0.482), nor did the combination of Supply Chain Agility and Resilience (p = 0.345). These findings emphasize the importance of optimizing supply chain management practices to improve a company's financial performance. On the other hand, the effectiveness of the moderation of agility and resilience requires stronger support through technology integration, adaptive information systems, and the development of human resources that are responsive to change, especially in the context of the relatively stable cement industry.
PERAN MEDIASI KOLABORASI RANTAI PASOKAN ANTARA TANGGUNG JAWAB SOSIAL PERUSAHAAN DAN KINERJA RANTAI PASOKAN Satrio Wibisono, Krisna Bayu; Wahyuningsih Santosa
Jurnal Ekonomi Trisakti Vol. 5 No. 2 (2025): Oktober (In Progress)
Publisher : Lembaga Penerbit Fakultas EKonomi dan Bisnis 

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v5i2.22676

Abstract

Tujuan penelitian ini adalah untuk mengkaji hubungan antara Tanggung Jawab Sosial Perusahaan dan Kinerja Rantai Pasokan yang di mediasi oleh Kolaborasi Rantai Pasok pada perusahan Logistik di Jakarta Barat. Data dikumpulkan dari seratus dua puluh satu karyawan di perusahaan Logistik di Jakarta Barat dengan teknik pengumpulan data yang digunakan adalah sampel. Uji hipotesis yang digunakan dalam penelitian ini adalah menggunakan SEM (Structural Equation Modeling). Hasil pengujian hipotesis dalam penelitian ini menunjukkan terdapat pengaruh positif Tanggung Jawab Sosial Perusahaan terhadap Kolaborasi Rantai Pasok, dan tidak terdapat pengaruh positif Tanggung Jawab Sosial Perusahaan, Kolaborasi Rantai Pasok terhadap Kinerja Rantai Pasok. Impikasi manajerial dalam penelitian ini bagaimana kolaborasi sangat penting dalam tanggung jawab sosial perusahaan pada rantai pasokan. Perusahaan yang menerapkan Tanggung Jawab Sosial Perusahaan disarankan untuk melakukan Kolaborasi rantai pasokannya ini saling berbagi pengetahuan dan sumber daya, serta implementasi praktik CSR yang lebih efektif.
The Influence of Total Quality Management and Supply Chain Management on Operational Performance Mediated by Competitive Advantage in Oil and Gas Companies Fauziah, Syifa; Santosa, Wahyuningsih; Dewayana, Tri Wulandari Satitidjati; Lourentika, Kenny Brescia
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.6411

Abstract

This study aims to examine the effect of total quality management (TQM), supply chain management (SCM) on Operational performance mediated by competitive advantage. This approach uses a quantitative approach. The population in this study were workers and partners in the oil and gas sector. The data analysis technique used was non- probability sampling with purposive sampling technique. The results of this study are Total Quality Management(TQM) has a positive effect on Operational Performance (OP), Supply Chain Management (SCM) has a positive effect on Operational Performance (OP), TQM has a positive effect on Competitive Advantage (CA), SCM has a positive effect on CA, Competitive Advantage (CA) on Operational Performance (OP) has a significant positive relationship, is statistically significant, there is a significant positive effect of Supply Chain Management (SCM) on Operational Performance through Competitive Advantage mediation. Theoretically, this research enriches the scientific references on the relationship between the implementation of TQM, SCM, and operational performance, especially in the context of the oil and gas industry and adds a new perspective on how competitive advantage acts as a mediator in the relationship. And practically, it identifies the most relevant and effective TQM and SCM practices for oil and gas companies in achieving sustainable competitive advantage.
Peran Ketahanan Rantai Pasok dalam Memediasi Pengaruh Digitalisasi Rantai Pasok terhadap Kinerja Rantai Pasok Richard Fleeming Himawan; Wahyuningsih Santosa; Ratna Darasih; Dorina Widowati
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.5688

Abstract

Penelitian ini bertujuan untuk menginvestigasi pengaruh digitalisasi terhadap ketahanan dan kinerja rantai pasokan dalam konteks industri pakaian jadi. Dengan menggunakan pendekatan berbasis teori kapabilitas dinamis, studi ini mengembangkan model teoritis yang menghubungkan digitalisasi rantai pasokan (Supply Chain Digitalization/SCD), ketahanan rantai pasokan (Supply Chain Resilience/SCR), dan kinerja rantai pasokan (Supply Chain Performance/SCP). Data dikumpulkan melalui survei terhadap 160 karyawan di perusahaan manufaktur pakaian jadi. Hasil analisis menunjukkan bahwa digitalisasi memiliki dampak positif terhadap tiga dimensi utama ketahanan: kemampuan penyerapan, kemampuan respons, dan kemampuan pemulihan. Ketiga dimensi tersebut terbukti menjadi mediator penting dalam hubungan antara digitalisasi dan peningkatan kinerja rantai pasokan. Temuan ini mengindikasikan bahwa strategi digitalisasi yang terintegrasi dapat meningkatkan efisiensi, fleksibilitas, dan stabilitas operasional, terutama dalam menghadapi kondisi pasar yang tidak pasti. Secara praktis, penelitian ini memberikan panduan bagi perusahaan tekstil dan garmen untuk mengembangkan strategi ketahanan berbasis teknologi guna memperkuat posisi mereka di pasar yang dinamis pasca pandemi COVID-19.
PENGARUH DELIVERY TIME, SERVICE QUALITY, PRODUCT QUALITY AND CONDITION TERHADAP CUSTOMER LOYALTY PADA PELANGGAN GEN Z ECOMMERCE DI JAKARTA MELALUI CUSTOMER SATISFACTION Rafmadini, Natasya; Santosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 03 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i03.47120

Abstract

Penelitian ini bertujuan untuk mengidentifikasi pengaruh Delivery Time, Service Quality, Product Quality and Condition terhadap Customer Satisfaction dan Customer Loyalty dalam konteks pelanggan gen z ecommerce di Jakarta. Penelitian ini juga mengevaluasi peran dalam mediasi Customer Satisfaction dalam hubungan antara Delivery Time, Service Quality, Product Quality and Condition, dan Customer Loyalty. Data dikumpulkan melalui survei online dengan 210 responden di wilayah Jakarta menggunakan skala Likert. Analisis data dilakukan menggunakan Structural Equation Model berbasis Partial Least Square (SEM-PLS). Hasil penelitian menunjukkan bahwa Delivery Time, Service Quality, Product Quality and Condition berpengaruh positif terhadap Customer Satisfaction dan berpengaruh signifikan terhadap Customer Loyalty. Customer Satisfaction memediasi hubungan Delivery Time, Service Quality, Product Quality and Condition dengan Customer Loyalty. Penelitian ini merekomendasikan peningkatan ketepatan waktu pengiriman, peningkatan kualitas layanan, dan peningkatan perhatian atas kualitas dan kondisi produk agar mampu meningkatkan loyalitas pelanggan. Kata Kunci: Delivery Time, Service Quality, Product Quality and Condition, Customer Satisfaction, Customer Loyalty
PENGARUH NILAI LOGISTIK, KUALITAS LAYANAN LOGISTIK, DAN KEPERCAYAAN PELANGGAN TERHADAP KEPUASAN DAN RETENSI PELANGGAN GENERASI-Z Ramadhani, Andri; Santosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 03 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i03.48767

Abstract

Penelitian ini bertujuan menganalisis pengaruh nilai logistik, kualitas layanan logistik, dan kepercayaan pelanggan terhadap kepuasan serta retensi pelanggan Generasi Z dalam konteks logistik e-commerce di Indonesia. Pendekatan kuantitatif dengan metode Structural Equation Modeling (SEM) digunakan berdasarkan data dari 450 responden Generasi Z pengguna aktif layanan logistik. Hasil penelitian menunjukkan bahwa kepercayaan pelanggan, nilai logistik, dan kondisi pemesanan berpengaruh signifikan terhadap kepuasan pelanggan, sedangkan akurasi pemesanan, penanganan ketidaksesuaian pesanan, kualitas kontak personal, kualitas informasi, harga, dan ketepatan waktu tidak berpengaruh signifikan. Kepuasan pelanggan terbukti berperan penting dalam meningkatkan retensi pelanggan. Temuan ini menegaskan bahwa kepercayaan merupakan faktor utama dalam membangun hubungan jangka panjang. Penelitian ini memberikan kontribusi teoretis terhadap literatur perilaku konsumen dan manajemen logistik serta implikasi praktis bagi penyedia layanan logistik untuk meningkatkan kualitas operasional, membangun kepercayaan, dan mendorong loyalitas pelanggan.
Analysis of Internal Resources as a Determinant of Supply Chain Performance in Coffee Shops in DKI Jakarta Wati, Rahayu Kencana; Santosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.8423

Abstract

This study aims to analyze the influence of various factors on supply chain performance in coffee shops located in Jakarta. Based on primary data collected from 281 respondents and hypothesis testing results, it was found that E-Procurement, Information Sharing, Stakeholder Collaboration Fluency, Innovation, and E-Payment have a significant effect on supply chain performance. On the other hand, Managerial Competence, Information Quality, Trust, and Organizational Culture showed no significant effect. These findings offer strategic insights for coffee shop businesses to enhance their supply chain efficiency and effectiveness through better use of technology and improved collaboration.
Co-Authors A. A. Hubur agung setiawan Ali Akbar Alifia Silvi Fatiha Alvin Amaliah Khairunissa Anggraeni, Laurensia Puspita Anindita, Agnes Amaranggana Arrum Anggraini Darmawan Asih, Rayi Retno Dwi Astrid Maria Esther, Astrid Maria Ayra, Alisha Deeba Banu Hanif Berliyanti, Dita Oki Dalimunthe, Yulia Mayam Sari Darasih, Ratna Debbie Aryani Tribudhi Dessy Apriyani Devina, Devina Devita Nur Ekasari Dewanti, Sabrina Ayu Dewayana, Tri Wulandari Satitidjati Dewayana, Triwulandari Satitidjati Diamond Crisandhy Pellondou Dian Octaviani Dimas Aulia Kalimantoro Dinar Ludwinia Azzahra Dita Oki Berliyanti Dorina Widowati Dwi Astuti Edgar Paruli Ekawanto, Iwan Elgan Anantama Emily Rachel Utomo Ester Aprilianti Farah Margaretha Fatik Rahayu Febri Putra Pratama Karman Fenisa, Dorotea Gustina Rosalin Halim, Lunario Rizal Haryanti, Debby Sri Haryanto, Jennifer Victoria Astari Herman Oddyansyah Felani Ichlas Nur Alam Ikrima, Ikrima Jennifer Victoria Astari Haryanto Jennifer Victoria Astari Haryanto Jihan Fajriati Mardhiyah Junike Susan Medah Kasuma Ali, Jati kevin Letsoin Khoirunisa, Khoirunisa Kinnary, Nyimas Rizky Kristian Chandra Letsoin, kevin Lourentika, Kenny Brescia Lukas, Yoram Alfi Maharani Ervina Kencana Muhammad Ikhsan Harsono Murtanto Murtanto Najwa Nathania Aisyah Pahlevi Nauranni Tishaza Joenoes Nico Lukito Nirdukita Ratnawati Octaviani, Dian Panca Purakusuma Idris Priputranto, Muhammad Abid Putra Safi’i, Agha Rafif Putri Mega Pratiwi Rafmadini, Natasya Rahayu Rahayu Ramadhani, Andri Ratna Darasih Rayhan Fadillah Rayhan Rayhan Richard Fleeming Himawan Rizki Sulaeman S.Pantja Djati Saidah Saidah Sanita Nurfadilah Satitidjati Dewayana, Triwulandari Satrio Wibisono, Krisna Bayu Selly Setiati Pratiwi Shafia Najla Sinta Miranti Sirotin Amalia Sisca Damayanti Slamet Wiyono Soeharjoto, Soeharjoto Sofie Sumiyarti Sumiyarti Sumiyarti Syifa Fauziah Tobing, Angelyn E Nauli Triwulandari Satitidjati Dewayana Triwulandari SD, Triwulandari Triwulandari Triwulandari Vita Baskara, Laurentius Vriyanie, Delvi Addelia Wati, Rahayu Kencana Wibowo, Muchamad Bagus Satrio Widiaswara, Ardhia Wong, Francisca Lutfia Xaviera, Reginata Yolanda Masnita Siagian Yuana Jatu Nilawati Yudhitya Gandhi Santosa Yuono, Karisa Intan Devanti