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Santosa, Wahyuningsih
Universitas Trisakti
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Strategic Partnerships and Supply Chain Responsiveness: Implications for Operational Performance in Indonesia’s Petrochemical Sector Holis, Nurul; Santosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research investigates the influence of strategic supplier partnerships and customer relationships on supply chain responsiveness and their subsequent impact on operational performance within Indonesia’s petrochemical and plastic sectors. A quantitative approach using structural equation modeling was applied to data collected from 170 supply chain professionals. The results indicate that both strategic supplier partnerships and customer relationships significantly improve supply chain responsiveness, which positively drives operational performance. However, demand uncertainty weakens these relationships, reducing the effectiveness of collaborative practices under volatile market conditions. The findings extend the literature by demonstrating how demand uncertainty shapes the effectiveness of relational strategies in volatile emerging markets. The unique contribution of this study lies in empirically validating a moderated mediation model that integrates relational, capability based, and environmental perspectives, offering practical insights for enhancing supply chain resilience.
PENGARUH MANAJEMEN PASOKAN STRATEGIS TERHADAP KINERJA PERUSAHAAN DENGAN PERAN MEDIASI MOBILISASI SUMBER DAYA BASIS PASOKAN DAN MOBILISASI SUMBER DAYA PASOKAN PASAR Desca Fortuna; Wahyuningsih Santosa; Gatri Lunarindiah; Muhammad Aditiya
MANAJEMEN DEWANTARA Vol 10 No 3 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21698

Abstract

This study aims to analyze the influence of strategic supply management on operational performance, with the mediating rolesof supply base resource mobilization and supply market resource mobilization. The research employs a quantitative approach using a survey method. Data were collected through structured questionnaires distributed to employees and managers of manufacturing companies in Indonesia. Data analysis was performed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicate that strategic supply management has a positive and direct effect on supply base resource mobilization, supply market resource mobilization, and operational performance. Furthermore, it was found that supply base resource mobilization and supply market resource mobilization mediate the relationship between strategic supply management and operational performance. This study emphasizes the importance of managing supply strategically and the company's ability tomobilize external resources to enhance sustainable operational performance.
PENGARUH PENGUKURAN DAN MANAJEMEN KINERJA TERHADAP KINERJA BISNIS DAN KINERJA KEBERLANJUTAN DENGAN PERAN MEDIASI TATA KELOLA SISI PENAWARAN PADA UMKM CILEUNGSI Dewi Kinanti Khasanah; Wahyuningsih Santosa; Dorina Widowati; Anya Sitaresmi Pribadi
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22028

Abstract

Objectives: To examine the effects of Performance Measurement and Management (PMM) on Business Performance (BP) and Sustainability Performance (SP), with Supply-Side Governance (SSG) as a mediator. Methods: Quantitative research involving 150 respondents from three manufacturing firms in Cileungsi, analyzed using PLS-SEM. Research Gap/Novelty: Integrates performance measurement, supply-side governance, and business and sustainability outcomes within Indonesian manufacturing firms. Results: PMM significantly influenced BP but not SP directly. BP significantly affected SP, highlighting the importance of operational and financial stability. Conclusion: Firms should strengthen performance measurement and business performance before implementing sustainability initiatives
PENGARUH BERBAGI INFORMASI LOGISTIK, KAPABILITAS LOGISTIK, DAN KUALITAS INFORMASI TERHADAP KINERJA LOGISTIK Sitaresmi Pribadi, Anya; Santosa, Wahyuningsih; Lunarindiah, Gatri; Kinanti Khasanah, Dewi
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 5 No. 4 (2026)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v5i4.4469

Abstract

This study examines the direct effects of logistics information sharing, logistics capability, and information quality on logistics performance in manufacturing companies in Indonesia. A quantitative survey method was employed by distributing structured questionnaires to 168 respondents involved in logistics and supply chain activities. The data were analyzed using Structural Equation Modeling (SEM) with SPSS AMOS. The results show that logistics information sharing has a positive and significant effect on logistics performance, indicating that effective information exchange improves coordination and operational efficiency. Logistics capability also has a positive and significant effect on logistics performance, highlighting the importance of managing logistics resources and processes effectively. In addition, information quality positively and significantly affects logistics performance, emphasizing the role of accurate and timely information in logistics decision-making. The study concludes that logistics performance can be directly enhanced through effective information sharing, strong logistics capabilities, and high-quality information. These findings provide practical implications for manufacturing firms to improve logistics management and operational performance.
PENGARUH MANAJEMEN KOMITMEN TERHADAP KINERJA ORGANISASI NIRLABA PERAN MEDIASI PRAKTIK RANTAI PASOK BERKELANJUTAN DAN MODERASI TANTANGAN RANTAI PASOK Gadi Dzakwan, Ikkyu; Wahyuningsih Santosa; Ratna Darasih
Jurnal Ekonomi Trisakti Vol. 6 No. 1 (2026): April
Publisher : Lembaga Penerbit Fakultas EKonomi dan Bisnis 

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jet.v6i1.24930

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Komitmen Manajemen terhadap Kinerja Organisasi Nirlaba dengan Praktik Rantai Pasok Berkelanjutan sebagai variabel mediasi dan Tantangan Rantai Pasok sebagai variabel moderasi pada organisasi Taruna Siaga Bencana (TAGANA). Penelitian ini menggunakan data primer yang dikumpulkan melalui penyebaran kuesioner kepada anggota dan pengurus TAGANA, kemudian dianalisis menggunakan metode Partial Least Square Structural Equation Model (PLS-SEM). Hasil penelitian menunjukkan bahwa Komitmen Manajemen berpengaruh positif terhadap Praktik Rantai Pasok Berkelanjutan dan Kinerja Organisasi Nirlaba, Praktik Rantai Pasok Berkelanjutan juga berpengaruh positif terhadap Kinerja Organisasi Nirlaba, serta terbukti memediasi pengaruh Komitmen Manajemen terhadap Kinerja Organisasi Nirlaba. Selain itu, Tantangan Rantai Pasok terbukti memoderasi hubungan antara Praktik Rantai Pasok Berkelanjutan dan Kinerja Organisasi Nirlaba secara signifikan. Temuan ini menegaskan bahwa komitmen manajemen yang kuat dan penerapan praktik rantai pasok berkelanjutan merupakan faktor penting dalam meningkatkan kinerja organisasi nirlaba, terutama dalam menghadapi kompleksitas tantangan rantai pasok.
The Influence of Logistic Service Quality on Customer Satisfaction: The Moderating Role of Environmental Friendliness Arif Rohman Khakim; Wahyuningsih Santosa; Triwulandari Satitidjati Dewayana; Kunto Bagas Koro
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 7 No 1 (2025): Desember
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v7i1.5160

Abstract

Purpose: This study aimed to investigate how key dimensions of logistics service quality, including timeliness, reliability, condition of goods upon delivery, flexibility, and responsiveness, affect customer satisfaction. This study also examines the moderating role of environmental friendliness in the relationship between logistics service quality and customer satisfaction. Methodology: This study adopted a quantitative approach and used purposive sampling to select 153 respondents who were active users of e-commerce platforms in Jabodetabek. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) via SmartPLS 4. Results: The results show that timeliness, reliability, and condition of goods significantly influence customer satisfaction, whereas flexibility and responsiveness do not. Environmental friendliness moderates only the effect of the condition of goods; other moderating effects are not significant. Conclusions: Although sustainable practices are becoming increasingly important, logistics service quality remains the primary driver of customer satisfaction. Environmental friendliness has a limited moderating role, underscoring the continued relevance of core service quality. Limitations: This study is limited to e-commerce consumers in Jabodetabek, and an incomplete measurement of environmental friendliness restricts the generalizability of the findings. Contributions: This research contributes to logistics management practitioners and academics in logistics operations management, particularly within Indonesia’s e-commerce industry.
PENGARUH TRANSPORTASI HALAL, PENGADAAN HALAL, DAN MANUFAKTUR HALAL TERHADAP KEUNGGULAN OPERASIONAL BERKELANJUTAN YANG DIMODERASI OLEH STRATEGI MITIGASI RISIKO PANDEMI Hadi Hidayat; Wahyuningsih Santosa; Ratna Darasih; Dorina Widowati
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i2.21689

Abstract

This study analyzes the influence of halal transportation, halal procurement, and halal manufacturing on sustainable operational excellence (SOE) in the halal cosmetics industry at PT Paragon Technology and Innovation, moderated by SARS-CoV-2 pandemic risk mitigation strategies. It examines how halal supply chain practices enhance operational efficiency, consistency, and sustainability amid mandatory halal certification and global market dynamics. Employing an explanatory quantitative cross-sectional design, the study surveyed 227 employees from the company's halal supply chain divisions via purposive sampling and a 5-point Likert scale questionnaire. Data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS), including outer/inner model evaluations, product indicator moderation tests, and bootstrapping at α=5%. Findings reveal significant positive effects of halal transportation (H1: t=3.45>1.96), halal procurement (H2: t=4.12>1.96), and halal manufacturing (H3: t=5.23>1.96) on SOE (R²=0.520), while pandemic mitigation does not moderate these relationships (H4-H6 insignificant). These results underscore halal practices' role in driving SOE for Indonesia's halal cosmetics sector.
Empowering Sociopreneurs through Community-Based Waste Banks: Business Opportunities with Social Impact: Memberdayakan Wirausahawan Sosial Melalui Bank Sampah Berbasis Komunitas: Peluang Bisnis dengan Dampak Sosial Wahyuningsih Santosa; Dwi Hartini Rahayu; Andreas Wahyu Gunawan; Masagus Asaari; Sanita Nurfadilah
Mattawang: Jurnal Pengabdian Masyarakat Vol. 7 No. 1 (2026)
Publisher : Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.mattawang4603

Abstract

This community service program aims to develop the capacity of local communities to manage waste banks using a sociopreneurship approach, through participatory and educational strategies. The program was implemented in Tambun Selatan District, an area with significant potential for community-based waste management. The methods included public education, hands-on simulations, and intensive mentoring designed to enhance knowledge, skills, and community awareness about the economic value of waste. Results show an increase in participants’ understanding of waste bank management and social entrepreneurship, along with the emergence of new community-based recycling initiatives. This activity contributed to strengthening the waste bank ecosystem, building social capital, and establishing a replicable model for environment-based social enterprises. Abstrak Program pengabdian kepada masyarakat ini bertujuan untuk mengembangkan kapasitas komunitas lokal dalam mengelola bank sampah melalui pendekatan sociopreneurship, dengan strategi partisipatif dan edukatif. Program ini dilaksanakan di Kecamatan Tambun Selatan, sebuah wilayah yang memiliki potensi besar dalam pengelolaan sampah berbasis masyarakat. Metode yang digunakan mencakup edukasi publik, simulasi langsung, dan pendampingan intensif yang dirancang untuk meningkatkan pengetahuan, keterampilan, dan kesadaran masyarakat terhadap nilai ekonomi dari sampah. Hasil kegiatan menunjukkan peningkatan pemahaman peserta mengenai manajemen bank sampah dan kewirausahaan sosial, serta munculnya inisiatif daur ulang berbasis komunitas yang baru. Kegiatan ini berkontribusi dalam memperkuat ekosistem bank sampah, membangun modal sosial, dan membentuk model usaha sosial berbasis lingkungan yang dapat direplikasi.
How Industry 4.0 and Knowledge Management Shape Sustainable Performance Unequally? Indah Kurniawaty; Willy Arafah; Wahyuningsih Santosa
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.275

Abstract

Background: Pharmaceutical manufacturers face growing pressure to achieve sustainable performance while meeting strict regulations and adapting to digital transformation. However, the impact of Industry 4.0 technologies and knowledge management on sustainable performance remains inconsistent, especially in highly regulated environments. Objective: This study investigates the differing effects of Industry 4.0 and knowledge management on sustainable performance and explores the moderating role of transformational leadership in pharmaceutical manufacturing. Methods: Survey data were collected from 425 managers working at Good Manufacturing Practice (GMP)-certified pharmaceutical firms in the Jabodetabek region of Indonesia and analyzed using partial least squares structural equation modeling (PLS-SEM). Results: The results demonstrate that Industry 4.0 has a positive and significant direct effect on sustainable performance, confirming its role as an operational enabler in regulated environments. In contrast, knowledge management has no significant direct effect on sustainable performance, indicating that its contribution remains limited when it is primarily associated with compliance and documentation practices. Transformational leadership negatively moderates the relationship between Industry 4.0 and sustainable performance, suggesting a misalignment between this leadership style and the need for process stability during the early stages of digital implementation. Conversely, transformational leadership positively moderates the relationship between knowledge management and sustainable performance, indicating that leadership conditions influence the extent to which knowledge management contributes to performance outcomes. Conclusion: These findings suggest that organizational capability effectiveness depends on alignment with leadership style. Managers should stabilize digital processes and promote knowledge management through learning-oriented leadership to improve sustainable performance.
Dampak Kapasitas Penyerapan dan Ketangkasan Rantai Pasok Terhadap Kelincahan dan Ketahanan Rantai Pasok Ghian Aidil Akmal; Wahyuningsih Santosa; Ratna Darasih; Dorina Widowati
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1590

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Kapasitas Penyerapan Rantai Pasok (Supply Chain Absorptive Capacity/SCAC) dan Ketangkasan Rantai Pasok (Supply Chain Ambidexteri-ty/SCAB) terhadap Kelincahan Rantai Pasok (Supply Chain Agility/SCAG) dan Ketahanan Rantai Pasok (Supply Chain Resilience/SCR) pada industri konveksi di Jakarta pascapandemi COVID-19. Pandemi global telah menimbulkan gangguan signifikan terhadap operasional rantai pasok, sehingga menuntut perusahaan untuk memiliki kemampuan adaptasi dan ketahanan yang lebih kuat. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian eksplanatori. Data diperoleh melalui survei kuesioner terhadap 180 responden dan dianalisis menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa SCAC dan SCAB berpengaruh positif dan signifikan terhadap SCAG. Selanjutnya, SCAG terbukti berpengaruh positif terhadap SCR, sementara SCAC dan SCAB juga memiliki pengaruh langsung yang signifikan terhadap SCR. Temuan ini mengindikasikan bahwa perusahaan yang mampu menyerap pengetahuan eksternal secara efektif serta menyeimbangkan efisiensi operasional dan inovasi memiliki kemampuan yang lebih baik dalam merespons gangguan dan memulihkan kinerja rantai pasok. Penelitian ini memberikan kontribusi empiris dalam pengembangan kajian manajemen rantai pasok, khususnya terkait peran ka-pasitas penyerapan dan ambidexterity dalam memperkuat kelincahan dan ketahanan rantai pasok pada industri manufaktur skala kecil dan menengah pascapandemi.
Co-Authors AA Hubur agung setiawan Agustinus Sri Wahyudi Alfath Sandjaya Ali Akbar Alifia Silvi Fatiha Alvin Alvin Amaliah Khairunissa Anantama, Elgan Andreas Wahyu Gunawan Putra Andri Dayarana K. Silalahi Anggraeni, Laurensia Puspita Anya Sitaresmi Pribadi Aprilianti, Ester Arif Rohman Khakim Arif Rohman Khakim Ariyanto Wibowo Arrum Anggraini Darmawan Asifah, Fenny Amelia Asih, Rayi Retno Dwi Astrid Maria Esther, Astrid Maria Atiqa Firani Balfas Amril Ayra, Alisha Deeba Bagas Koro, Kunto Bahtiar Usman Bambang Gunarto Banu Hanif Berliyanti, Dita Oki Bintang Anggito Bintang Anggito Abimanyu Bintang Brandon Rikumahu Bogi Aveda Akbar Chelsea Chentika Priscylla Dalimunthe, Yulia Mayam Sari Dani Bakti Darasih, Ratna Darwin Raja Unggul Saragih Debbie Aryani Tribudhi Debby Sri Haryanti Desca Fortuna Desca Fortuna Dessy Apriyani Devina, Devina Devita Nur Ekasari Dewanti, Sabrina Ayu Dewayana, Triwulandari Satitidjati Dewi Kinanti Khasanah Dewi Sabrina Eka Putri Diamond Crisandhy Pellondou Dian Octaviani Dimas Aulia Kalimantoro Dinar Ludwinia Azzahra Dita Oki Berliyanti Ditosando Yudonegoro Dorina Widowati Dorina Widowati Dwi Astuti Edgar Paruli Ekawanto, Iwan Elgan Anantama Ervina Kencana, Maharani Faradisa Yulansa Farah Margaretha Fatik Rahayu Febby Annisa Febri Putra Pratama Karman Fenisa, Dorotea Fortuna, Desca Gadi Dzakwan, Ikkyu Gatri Lunarindiah Gatri Lunarindiah Ghian Aidil Akmal Hadi Hidayat Hadist Fadhillah Hadith Fadhillah Halim, Lunario Rizal Hanafis Hanafis Hanif, Banu Haryanti, Debby Sri Haryanto, Jennifer Victoria Astari Herman Oddyansyah Felani Holis, Nurul Ichlas Nur Alam Ikrima, Ikrima Imat, Ade Indah Kurniawaty Jennifer Victoria Astari Haryanto Jennifer Victoria Astari Haryanto Jihan Fajriati Mardhiyah Junike Susan Medah Kahfi Ambiya Kenny Brescia Lourentika kevin Letsoin Khoirunisa, Khoirunisa Kinanti Khasanah, Dewi Kinnary, Nyimas Rizky Kristian Chandra Kunto Bagas Koro Laurentius Vita Baskara Letsoin, kevin Lukas, Yoram Alfi Lunarindiah, Gatri Masagus Asaari Masniarara Aziza Balfas Amril Muhamad Aditiya Muhammad Aditiya Muhammad Ikhsan Harsono Muhammad Rayzan Muvasha Muhammad Shafiq Mutiara, Nabila Nabila Hardiyanti Najiv Kaylani Adha Elwa Najwa Nathania Aisyah Pahlevi Nauranni Tishaza Joenoes Nico Lukito Nirdukita Ratnawati Octaviani, Dian Panca Purakusuma Idris Paruli, Edgar Pratiwi, Putri Mega Priputranto, Muhammad Abid Puan Arthemisia Putra Safi’i, Agha Rafif Putri Mega Pratiwi Rafmadini, Natasya Rahayu Kencana Wati Rahayu Rahayu Ramadhani, Andri Rangga Atmanda Ratna Darasih Ratna Darasih Ratna Darasih Rayhan Fadillah Rayhan Rayhan Richard Fleeming Himawan Richard Fleeming Himawan Rifqi Khalil Majid Rizki Sulaeman Rosalin, Gustina S.Pantja Djati Saidah Saidah Sanita Nurfadilah Satrio Wibisono, Krisna Bayu Selly Setiati Pratiwi Shafia Najla Sinta Miranti Sirotin Amalia Sisca Damayanti Sitaresmi Pribadi, Anya Slamet Wiyono Soeharjoto, Soeharjoto Sofie Suci Nur Rahmadhani Sumiyarti Sumiyarti Sumiyarti Syifa Fauziah Tobing, Angelyn E Nauli Tri Wulandari Satitidjati Dewayana Tri Wulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Triwulandari Satitidjati Dewayana Dewayana Triwulandari SD, Triwulandari Triwulandari Triwulandari Utomo, Emily Rachel Verly, Christella Velita Vita Baskara, Laurentius Vriyanie, Delvi Addelia Wahyu Nurmasari Wibowo, Muchamad Bagus Satrio Willy Arafah Wong, Francisca Lutfia Xaviera, Reginata Yanu Agung Priyanto Yudhitya Gandhi Santosa Yuono, Karisa Intan Devanti Zahra Zahira Alamsyah Zahra Zahira Alamsyah Zaky Assiddiqie