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All Journal Jurnal Kreatif Tadulako Online JAM : Jurnal Aplikasi Manajemen Transformasi: Jurnal Pengabdian Masyarakat Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika IJBE (Integrated Journal of Business and Economics) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora al-Afkar, Journal For Islamic Studies Jurnal Kolaboratif Sains JURNAL PENDIDIKAN TAMBUSAI FIKRAH Digital Zone: Jurnal Teknologi Informasi dan Komunikasi Aktiva : Jurnal Akuntansi dan Investasi Living Islam: Journal of Islamic Discourses EKUITAS (Jurnal Ekonomi dan Keuangan) Sawerigading Jurnal Eduscience (JES) Creative Research Management Journal Abdimas Galuh : Jurnal Pengabdian Kepada Masyarakat Mu'amalat: Jurnal Kajian Hukum Ekonomi Syariah Fikrah : Journal of Islamic Education JURNAL AL-AQIDAH Proceeding International Seminar of Islamic Studies AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis International Journal of Contemporary Islamic Law and Society SENTRI: Jurnal Riset Ilmiah Jurnal Fuaduna: Jurnal Kajian Keagamaan dan Kemasyarakatan Islam Transformatif : Journal of Islamic Studies Jurnal Bisnis Manajemen dan Akuntansi IIJSE Islamic Thought Review Jurnal Pemikiran dan Pengembangan Pembelajaran Jurnal Ekonomi, Bisnis dan Manajemen Al-A'raf: Jurnal Pemikiran Islam dan Filsafat
Gazali Gazali
Halu Oleo University
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Journal : IJBE (Integrated Journal of Business and Economics)

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The Effect of Abusive Supervision on Leadership Identification and Customer Orientation and Its Impact on Job Performance Gazali, Gazali; Zainurrafiqi, Zainurrafiqi
Integrated Journal of Business and Economics (IJBE) Vol 7, No 2 (2023): Integrated Journal of Business and Economics
Publisher : Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/ijbe.v7i2.498

Abstract

Based on Social Identity Theory dan Conservation of Resources Theory, this study aims to examine the effect of Abusive Supervision on Leadership Identification and Customer Orientation, the effect of Leadership Identification on Job Performance, the effect of Customer Orientation on Job Performance, and the effect of Abusive Supervision on Job Performance.  The type of research is Explanatory Research. The number of samples in this study were 200 salespeople at a retail store in Pamekasan Regency, Data collection using a questionnaire, with simple random sampling method. Data analysis using Structural Equation Model-AMOS. The results showed that: Abusive Supervision have a negative and significant effect on Leadership Identification, Abusive Supervision have a negative and significant effect on Customer Orientation, Leadership Identification have a positive and significant effect on Job Performance, and Customer Orientation have a positive and significant effect on Job Performance
Co-Authors Adriatin, Adriatin Ahmad Ahmad Fauji, Ahmad Al-Hasni, Fariz Alfian, Nurul Amar, Siti Salama Amril Amril Asbari, Masduki Asrianti, Asrianti Azhari Azhari Basuki, Sucipto Budi Haryanto Bustaram, Isnain Dewi, Wulan Rahma Djaja, Herman Duski Samad Efendi Efendi Erick Fernando B311087192 Fatimawali . Fauzy Muldani Rachmat, Imam Furqon, Muhammad Amir Gunawan Gunawan Habibi, Nursyaikhairul Hakim, Nur Hakim, Rachman Hendri, Novi Himmy’azz, Istajib Kulla I Made Ardana I Wayan Lasmawan Idris Idris Imran Imran Jumiran, Jumiran Juniati Juniati kadir, surni Kamaruddin Kamaruddin Karnawi Kamar, Karnawi Kumoro, Dwi Ferdiyatmoko Cahya Kusuma, Adriani Lalu Muhammad Nurul Wathani Mahera, Kadek Adi Mainjoe, Nurul Hikma Vilia Maribunti, Irfo Marzuki Marzuki Moh. Tahir Mudinillah, Adam Muh. Tahir Muhamad, Gunawan Muhiddinur Kamal Muspaida Muspaida Nandi, Riri Apriana N. Napitupulu, Bonar Novitasari, Dewiana Nunu Burhanuddin Nuraini Nuraini Nurul Hidayati Pebrina, Erni Taruli Pramudita, Reti Alit Putri, Devi Lestari Pramitha Putri, Endrika Widdia Putri, Yesi Eka Rachmat, Imam Muldani Rahmad Tri Hadi Rahmawati, Aprilia Ramadhan, Nurul Risal, Zef Rizfie, Muhammad Dala Rohmaniyah, Rohmaniyah Rosdiana, Dina Roslawa, Roslawa Saiful Saiful Sainun, Sainun Saputri, Rahma Eka Silfia Hanani Silitonga, Nelson Sri Dewi Astuti A Sukriyah, Sukriyah Supriyanto Supriyanto Suputra, Gusti Ketut Alit Suseno, Bayu Sutardi, Didi Syafrizal Syafrizal Syahadatina, Rika Syaifadi, Febryan Syamsuddin Syamsuddin Tahir, Moh Talla, Tamrin Usi Susanti WINANTI, WINANTI Wiyono, Nuri Zainurrafiqi Zainurrafiqi