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All Journal Conference In Business, Accounting And Management (Cbam) 2012 Jurnal Manajemen Atma Jaya JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Martabe : Jurnal Pengabdian Kepada Masyarakat JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Ekonomi Manajemen Sistem Informasi Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Manajemen Ihsan: Jurnal Pengabdian Masyarakat ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat International Journal of Social Service and Research Bima Journal : Business, Management and Accounting Journal Mejuajua Al-Buhuts (e-journal) Jurnal Manajemen International Journal of Ethno-Sciences and Education Research Abdimas Indonesian Journal Jurnal Ekonomi Lembaga Layanan Pendidikan Tinggi Wilayah I Journal Research of Social Science, Economics, and Management Kajian Akuntansi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Penelitian Pendidikan Indonesia International Journal of Management and Digital Business
Ami Pujiwati
Universitas Terbuka
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Transportation Other

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Journal : Al-Buhuts (e-journal)

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Pengaruh Servant Leadership dan Komunikasi Interpersonal terhadap Kinerja Aparatur Sipil Negara Melalui Organizational Citizenship Behavior Yanti, Dhiana; Madris Madris, Madris; Ami Pujiwati
Al-Buhuts Vol. 20 No. 2 (2024): Al-Buhuts
Publisher : Institute Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/ab.v20i2.5946

Abstract

This study aims to determine the effect of servant leadership and interpersonal communication on ASN performance and organizational citizenship behavior (OCB), the effect of organizational citizenship behavior (OCB) on ASN performance, the effect of servant leadership and interpersonal communication on ASN performance through organizational citizenship behavior (OCB) at the BKKBN Representative Office of West Sulawesi Province. To obtain the required data, a questionnaire was distributed. The data analysis technique used smartpls 4.1.0.8. The results of the study showed that servant leadership can significantly improve organizational citizenship behavior, interpersonal communication has a significant effect on improving organizational citizenship behavior, servant leadership can significantly improve ASN performance, interpersonal communication can significantly improve ASN performance, organizational citizenship behavior can significantly affect ASN performance, organizational citizenship behavior can mediate the influence of servant leadership on ASN performance, organizational citizenship behavior can mediate the influence of interpersonal communication on ASN performance at the BKKBN office of West Sulawesi Province. The findings in this study indicate that personal communication can improve organizational citizenship behavior so that it has an impact on improving ASN performance at the BKKBN office of West Sulawesi Province
Co-Authors Achmad Fauzi Adi Setyawan, Adi Andi Sylvana Andriyansah . Anita Maharani Ariyani, Ida Basir, Mohammad Dwiyani Hadiwidjaja, Rini Eha Saleha Elisabeth Ria Viana Praningtyas Etty Susanty Etty Susanty Etty Susanty Etty Susanty Fahmi Amarullah Faizal Madya Faridah Iriani Fatari Faustinus Wirasadi Ginta Ginting Ginta Ginting, Ginta Hadiwidjaja, Rini Dwiyani Hendrian Hidayah, Zainur Ida Ariyani Ida Ayu Putu Sri Widnyani Imas Maesaroh Irmawaty Irmawaty Irmawaty Irmawaty, Irmawaty Jomeidawathy Jufri Yandes Khosyiati, Nur Evirda Laksana, Rio Dhani Lestari Pujiastuti, Sri Ma'ruf, Khakam Madris Madris, Madris Maesaroh, Imas Mafizatun Nurhayati Malau, Albert Gamot Meirani Harsasi Murti, Lita Indira Nasoha, Mohamad Nasoha, Mohamad Nenah Sunarsih Nur Azizah Olivia Idrus Praningtyas, Elisabeth Ria Viana Rakhmini Juwita Ria Mardiana Yusuf Ria Mardiana Yusuf Ria Mardiana Yusuf Ria Viana Praningtya, Elisabeth Riana, Kurnia Endah Rina Astini Rini Subekti Rini Subekti Rusmala, Amna Saepudin Saepudin Sapiri, Muhtar Setiawan, Rizal Justian Sofie, Viola Indriana Sri Lestari Pujiastuti, Sri Lestari Suseno, Bambang Dwi Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syarif Fadillah Sylvana, Andi Thalib, Fadilman Vigilia Konda Wicaksono, Waluyo Widodo Widodo Yanti, Dhiana Zainur Hidayah