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All Journal Jurnal Administrasi Negara MODUS-Jurnal Ekonomi dan Bisnis Jurnal Humanitas: Katalisator Perubahan dan Inovator Pendidikan Ekono Insentif ASSET: Jurnal Manajemen dan Bisnis BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Jurnal Manajemen Bisnis Eka Prasetya Jurnal Pengabdian kepada Masyarakat Nusantara BAKTI BANUA : JURNAL PENGABDIAN KEPADA MASYARAKAT JOURNAL SCIENTIFIC OF MANDALIKA (JSM) MASTER: Jurnal Manajemen Strategik Kewirausahaan Jurnal Ilmiah Manajemen dan Kewirausahaan Student Scientific Creativity Journal Innovative: Journal Of Social Science Research Diagnosa: Jurnal Ilmu Kesehatan dan Keperawatan Jurnal Riset dan Inovasi Manajemen Jurnal Mahasiswa Kreatif Jurnal Nakula: Pusat Ilmu Pendidikan, Bahasa Dan Ilmu Sosial Journal of Innovative and Creativity Global Leadership Organizational Research in Management Jurnal Ilmiah Manajemen Dan Kewirausahaan
Hanif Kurniadi
Universitas Sembilanbelas November Kolaka
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Other

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Applying Balanced Scorecard For Performance Measurement At Batam Type B Customs And Excise Facilities Agung Maulana Syahrudin; Hanif Kurniadi
Jurnal Nakula : Pusat Ilmu Pendidikan, Bahasa dan Ilmu Sosial Vol. 2 No. 2 (2024): Maret : Pusat Ilmu Pendidikan, Bahasa dan Ilmu Sosial
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/nakula.v2i2.607

Abstract

This paper elucidates the implementation of the Balanced Scorecard in performance measurement at the Type B Customs and Excise Operations Base in Batam. The research aims to comprehend the application of organizational performance management through the Balanced Scorecard method at this facility, considering four perspectives: customer perspective, stakeholder perspective, learning & growth perspective, and internal processes. These perspectives culminate in the final result manifested as organizational performance value. The methodology employed in this academic study is a qualitative descriptive method, grounded in facts and data acquired from literature reviews, interviews, and observations. The findings of this research indicate that the organizational performance value attained by the Type B Customs and Excise Operations Base in Batam for the fiscal year 2022 exhibits commendable indicators, albeit suggesting the need for improvement in the customer perspective.
Pengembangan Strategi Pemasaran pada Destinasi Wisata Air Terjun Wai Boto di Desa Lapasi-Pasi Titing, Andry Stepahnie; Stiadi, Muhamad; Kurniadi, Hanif; Sunandar, Suwarto; Hendrik, Hendrik
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 5 No 3 (2023)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v5i3.1133

Abstract

The targets of this activity are Wai Boto waterfall tourism managers and residents of Lapasi-pasi village, Lambai sub-district, North Kolaka Regency. The aim of this service activity is to provide knowledge about marketing and develop marketing strategies for Wai Boto waterfall tourism. The results of this community service activity are increasing knowledge about marketing and providing alternative new marketing strategies for Wai Boto waterfall tourism, namely: adding supporting facilities or facilities, optimizing social media as a marketing medium, training tourism managers. This strategy can be implemented by managers gradually or directly in order to increase the number of visitors. In this activity, the participants participated in the activity well until the event was finished. The managers and residents want activities like this to be held regularly so that the community has new insights for development, especially for tourism management and village progress.
Maximizing Performance Through Reviewing Leadership Style And Organizational Citizenship Behavior At Bank Sahabat Sampoerna Kolaka Branch Fadillah Dwi Noviastuty; Almansyah Rundu Wonua; Hanif Kurniadi
Student Scientific Creativity Journal Vol. 1 No. 6 (2023): November: Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v1i6.2319

Abstract

The advancement or decline of an organization is fundamentally intertwined with the accomplishments of its workforce. Hence, each company consistently endeavors to enhance employee performance, either through the implementation of specific leadership techniques or the observation of organizational citizenship behavior displayed by its workforce. Therefore, this study seeks to delve deeper into the influence and interplay between variables related to leadership style and Organizational Citizenship Behavior in relation to employee performance at Bank Sahabat Sampoerna's Kolaka Branch. This research encompasses all employees at Bank Sahabat Sampoerna's Kolaka Branch, encompassing the entire population and adopting a saturated sampling methodology. Data analysis was conducted using the Structural Equation Modeling (SEM-PLS) approach. The results of this investigation confirm the impact that the utilized leadership style and employee organizational citizenship behavior have on employee performance.
FAKTOR PENENTU NASABAH DALAM MEMILIH KREDIT DI BANK BPD SULTRA UNIT KOLAKA Rista Ayu Pratiwi; Hendrik; Hanif Kurniadi
Modus Vol. 35 No. 2 (2023): Vol. 35 No. 2 (2023): MODUS
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/modus.v35i2.7507

Abstract

The rapid growth of the banking industry has resulted in fierce competition among banks. Therefore, an effective banking strategy is crucial to compete successfully with other banks. This strategy should not only focus on banking development but also on achieving consumer or customer satisfaction. The core focus of this research is to examine the relationship between customer satisfaction, service quality, and product quality in the context of credit selection at Bank BPD Sultra Kolaka Unit. This research is a quantitative approach. The sampling technique employed in this study is nonprobability sampling, specifically incidental sampling. Data collection was conducted through a survey using both face-to-face and online questionnaires. In this quantitative research, the PLS-SEM software was used for the analysis of data. The research results demonstrate that both hypotheses are supported. Specifically, there is a significant positive relationship between customer satisfaction and service quality, as well as a positive significant relationship between customer satisfaction and product quality. Keywords: customer satisfaction, product quality, service quality, credit, BPD Bank. Pertumbuhan pesat industri perbankan telah menyebabkan persaingan ketat di antara bank-bank. Oleh karena itu, strategi perbankan yang efektif sangat penting untuk bersaing dengan sukses dengan bank-bank lainnya. Strategi ini tidak hanya harus berfokus pada pengembangan perbankan tetapi juga pada pencapaian kepuasan konsumen atau pelanggan. Fokus utama dari penelitian ini adalah untuk menguji hubungan antara kepuasan konsumen, kualitas layanan, dan kualitas produk dalam konteks pemilihan kredit di Bank BPD Sultra Unit Kolaka. Penelitian ini menggunakan pendekatan kuantitatif. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah nonprobability sampling, khususnya incidental sampling. Pengumpulan data dilakukan melalui survei menggunakan kuesioner tatap muka dan daring. Dalam penelitian kuantitatif ini, digunakan perangkat lunak PLS-SEM untuk analisis data. Hasil penelitian menunjukkan bahwa kedua hipotesis didukung. Secara khusus, terdapat hubungan positif yang signifikan antara kepuasan konsumen dan kualitas layanan, serta hubungan positif yang signifikan antara kepuasan konsumen dan kualitas produk. Kata Kunci: kepuasan konsumen, kualitas produk, kualitas pelayanan, kredit, Bank BPD.
GADGET MASA KINI: APAKAH MAHAL SELALU SAMA DENGAN BERKUALITAS ? Hanif Kurniadi
Modus Vol. 36 No. 2 (2024): VOL 36 NO 2 (2024)
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/modus.v36i2.7661

Abstract

People often decide based on prices that align with their budget or the desired quality. This study was undertaken to comprehend consumer perspectives on gadgets, with a specific focus on two primary aspects: the quality of the product and its price. This study employs a mixed-methods approach, gathering data through a questionnaire featuring alternative answer choices graded on a Likert scale. The scale has undergone extensive research and has been proven to meet both validity and reliability criteria. The questionnaire employed a simple random sampling technique, distributed to 75 students enrolled in the management study program at Sembilanbelas November Kolaka University. The analytical method applied in this research is perception analysis. This research found that consumer perceptions of gadgets are positively correlated with two main factors: product quality and price. This research recommends that gadget companies promote products that demonstrate a correlation between the price paid and the quality received. This approach is designed to boost their competitiveness and profitability in the highly competitive gadgets industry. Keywords: consumer perception; price; product quality. Orang sering membuat keputusan berdasarkan keseimbangan antara harga yang sesuai dengan anggaran yang sudah disiapkan atau kualitas yang diinginkan. Penelitian ini bertujuan untuk memahami pandangan konsumen terhadap gadget, dengan fokus khusus pada dua aspek utama: kualitas produk dan harga. Metode penelitian ini menggunakan pendekatan campuran, dengan pengumpulan data melalui kuesioner yang menyajikan pilihan jawaban alternatif yang dinilai menggunakan skala Likert. Skala ini telah melalui penelitian mendalam dan terbukti memenuhi kriteria validitas dan reliabilitas. Kuesioner diterapkan dengan teknik simple random sampling dan disebarkan kepada 75 mahasiswa program studi manajemen di Universitas Sembilanbelas November Kolaka. Metode analisis yang digunakan dalam penelitian ini adalah analisis persepsi. Hasil penelitian menunjukkan bahwa persepsi konsumen terhadap gadget memiliki korelasi positif dengan dua faktor utama: kualitas produk dan harga. Sebagai rekomendasi, penelitian ini menyarankan agar perusahaan gadget memasarkan produk yang menunjukkan hubungan seimbang antara harga yang dibayarkan dan kualitas yang diperoleh. Pendekatan ini dirancang untuk meningkatkan daya saing dan profitabilitas perusahaan di industri gadget yang sangat kompetitif. Kata kunci : harga; kualitas produk; persepsi konsumen.
Pengaruh Kecerdasan Emoional dan Budaya organisasi Terhadap Kinerja Perawat Rumah Sakit Benyamin Guluh, Kolaka: The Influence of Emotional Intelligence and Organizational Culture on the Performance of Nurses at Benyamin Guluh Hospital, Kolaka Rannu, Monica; Ismanto, Ismanto; Kurniadi, Hanif
MASTER: Jurnal Manajemen Strategik Kewirausahaan Vol. 4 No. 1 (2024): MASTER: Jan 2024
Publisher : LPPM Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/master.v4i1.971

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kecerdasan emosional dan budaya organisasi terhadap kinerja perawat Rumah Sakit Benyamin Guluh, Kolaka. Pengumpulan data dalam penelitian ini menggunakan observasi, dokumentasi dan kuesioner. Sampel penelitian adalah perawat IGD dan ICU di Rumah Sakit Benyamin Guluh/BLUD Kolaka SMS Berjaya yang berjumlah 46 orang. Analisis data yang digunakan dalam penelitian ini adalah Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) melalui uji measurement model (outer model) dan pengujian model struktural (inner model) dengan Smart PLS 3.0. Penelitian menghasilkan temuan bahwa kecerdasan emosional berpengaruh positif terhadap kinerja perawat. Budaya organisasi berpengaruh positif terhadap Kinerja perawat. This research aims to determine the influence of emotional intelligence and organizational culture on the performance of nurses at Benyamin Guluh Hospital, Kolaka. Data collection in this research used observation, documentation and questionnaires. The research sample was 46 emergency room and ICU nurses at Benyamin Guluh Hospital/BLUD Kolaka SMS Berjaya. The data analysis used in this research is Structural Equation Modeling (SEM) based on Partial Least Square (PLS) through measurement model testing (outer model) and structural model testing (inner model) with Smart PLS 3.0. Research produces findings that emotional intelligence has a positive effect on nurse performance. Organizational culture has a positive effect on nurse performance.
Pengaruh Kepercayaan Merek dan Keterlibatan Konsumen Terhadap Loyalitas Merek Pada Produk Ms Glow Silfina Saputri M; Andry Stepahnie Titing; Hanif Kurniadi
Global Leadership Organizational Research in Management Vol. 1 No. 4 (2023): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v1i4.436

Abstract

This study aims to determine: (1) The effect of brand trust on brand loyalty (a study on FISIP USN Kolaka students). (2) The effect of consumer involvement on brand loyalty (a study on FISIP USN Kolaka students). This study uses an approach with quantitative methods. Collecting data in this study using observation, documentation and questionnaires. The population of this study were FISIP students at the Nineteen November University of Kolaka. While the sample of this study amounted to 91 respondents by determining the sample using probability sampling technique. Testing research instruments using validity and reliability tests with SPSS 25. The data analysis technique used in this study is Structural Equation Modeling (SEM) based on Partial Least Square (PLS) through measurement model tests (outer model) and structural model testing (inner model). ) with Smart PLS 3.0. Based on the research results, it is known that the variable Brand Trust has a positive and significant effect on Brand Loyalty as indicated by the P-Values of 0.000. As well as the variable Consumer Involvement also has a positive and significant effect on Brand Loyalty as indicated by the P-Values of 0.003.
Bagaimana Minat Beli Motor Honda Scoopy Di Dealer PT. Astra International Cabang Kolaka? Albar Albar; Niar Astaginy; Hanif Kurniadi
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 2 No. 3 (2023): September : Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v3i3.2139

Abstract

This research uses a quantitative descriptive method approach. Data collection in this research used observation and questionnaires. The population in this research is consumers who have purchased a Honda Scoopy motorbike at the Kolaka Honda Motorcycle Dealer. The sample in this study amounted to 130 people. The data analysis techniques used in this research are validity testing, reliability testing, classical assumption testing and multiple linear regression analysis using the SPSS program. Based on the research results, it is known that (1) There is an insignificant influence between lifestyle on interest in buying a Honda Scoopy motorbike at the Kolaka Motorcycle Sales Dealer; (2) There is an insignificant influence between innovative product design on interest in purchasing Honda Scoopy motorbikes at Kolaka Motorcycle Sales Dealers; (3) There is a positive and significant influence between price perception on interest in buying a Honda Scoopy motorbike at the Kolaka Sales Motorcycle Dealer; and (4) There is a significant influence between lifestyle, innovative product design and price perception on interest in purchasing a Honda Scoopy motorbike at the Kolaka Sales Motorcycle Dealer.
Kesadaran Lingkungan & Pengetahuan Produk sebagai Determinan Keputusan Pembelian Skincare Avoskin oleh Gen Z di Kolaka Susianti, Susianti; Stiadi, Muhamad; Kurniadi, Hanif
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.18358

Abstract

This study aims to examine the influence of product knowledge and environmental knowledge on the purchasing decisions of Avoskin products among Generation Z in Kolaka Regency. The research method employed is a quantitative approach with data collection techniques conducted through questionnaires. The population in this study consists of Generation Z individuals aged 15–29 years who have purchased Avoskin products and reside in Kolaka Regency. The research sample comprises 100 respondents selected using the purposive sampling technique. The results of the study indicate that product knowledge and environmental knowledge have a positive and significant impact on the purchasing decisions of Avoskin products among Generation Z in Kolaka Regency. These findings suggest that the higher consumers' understanding of the product and environmental issues, the greater their tendency to choose products that align with their values and preferences
Sudah Tahu Berbahaya, Tapi Tetap Dibeli? E-Wom dan Pengetahuan Produk dalam Keputusan Pembelian Hand & Body Lotion Dosis Tinggi Adriani, Rini; Stiadi, Muhamad; Kurniadi, Hanif
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.18372

Abstract

This study analyzes the impact of Electronic Word of Mouth (E-WOM) and product knowledge on the purchase decision of high-dose hand & body lotion on the Facebook platform. Using a quantitative method with questionnaire distribution, this study included 110 respondents selected using purposive sampling. The data were analyzed through Structural Equation Modeling (SEM) using Partial Least Squares (PLS) with Smart PLS. The results indicate that E-WOM and product knowledge have a positive and significant influence on purchase decisions.
Co-Authors Adriani, Rini Agung Maulana Syahrudin Albar Albar Alifian, Muh. Arizki Allo, Amelia Rante Almansyah Rundu Wonua Almansyah Rundu Wonua Almansyah Rundu Wonua Andry Stepahnie Titing Basri, Mutmainna Dewi Sulfa Saguni Fadillah Dwi Noviastuty Fitri Kumalasari, Fitri Hendrik Hendrik Hendrik Hendrik Hendrik Hendrik Hendrik Hendrik Hendrik Hendrik Hidayat Djabbari, Muhammad Ilham Ilham Iskandar, Muhammad Rivaldi Ismanto Ismanto Ismanto Ismanto Ismanto Ismanto Ismanto Jeanette Tangalayuk Jeanette Tangalayuk Jusniati Jusniati Jusniati Jusniati Mardianto Monika Rannu Monika Rannu Muhamad Stiadi Muhammad Hidayat Djabbari Muliana, Rifka Niar Astaginy Niar Astaginy Nimrah Rahmayanti Yusuf Pracita, Sriayau Pracita, Sriayu Rannu, Monica Riska Riska Rista Ayu Pratiwi Rista Ayu Pratiwi Saguni, Dewi Sulfa Samsidar Samsidar Sapril Sapril, Sapril Sari Bulan Sarini Sarini Silfina Saputri M Sriayu Pracita Sulastry, Helda Sulfa Saguni, Dewi Susianti, Susianti Suwarto Sunandar Widyawati Widyawati Widyawati Wonua, Almansyah Rundu