Article Per Year (5 Year)
p-Index From 2021 - 2026
4.134
P-Index
This Author published in this journals
All Journal ILMU USHULUDDIN JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Berkala Kedokteran Iqra: Jurnal Ilmu Kependidikan dan Keislaman JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora METASASTRA: Jurnal Penelitian Sastra Edukasi Islami: Jurnal Pendidikan Islam Jurnal Kolaboratif Sains Patria Artha Management Journal Community Development Journal: Jurnal Pengabdian Masyarakat Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis LEARNING : Jurnal Inovasi Penelitian Pendidikan dan Pembelajaran JURNAL ILMIAH GLOBAL EDUCATION Kibas Cenderawasih : Jurnal Ilmiah Kebahasaan dan Kesastraan JSIP: Jurnal Studi Ilmu Pemerintahan Takuana: Jurnal Pendidikan, Sains, dan Humaniora Journal of Government Science Studies Innovative: Journal Of Social Science Research Journal of Social Knowledge Education (JSKE) PUBLICUS: JURNAL ADMINISTRASI PUBLIK Jurnal Medika: Medika Community Services: Sustainability Development Journal of Midwifery Tiara Bunda Majalah Ilmiah Bahasa dan Sastra
Normawati Normawati, Normawati
Unknown Affiliation
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

Published : 57 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal of Social Knowledge Education (JSKE)

 1 
Infrastructure and Paramedic Competence in Enhancing Community Satisfaction: Implications for Public Health Service at Rumah Tiga Community Health Center, Ambon Simamora, Sindy Erawaty; Normawati, Normawati; Pattimukay, Hengky Virgo Richardo
Journal of Social Knowledge Education (JSKE) Vol. 7 No. 2 (2026): March
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v7i2.2784

Abstract

Purpose of the study: This study aims to examine whether facilities and infrastructure, as well as the competence of health workers, influence community satisfaction at Puskesmas Rumah Tiga in Ambon City Methodology: The study uses a quantitative explanatory approach. Data were collected through questionnaires distributed to 50 patients who received services at Puskesmas Rumah Tiga during the research period. Respondents were selected using accidental sampling, based on their availability at the time of data collection.The questionnaire measured three variables: facilities and infrastructure, health workers’ competence, and community satisfaction. All items were assessed using a five-point Likert scale. The data were analyzed using multiple linear regression with SPSS to determine both partial and simultaneous effects of the independent variables on community satisfaction. Main Findings: These findings make an important contribution to social science by demonstrating how the quality of physical resources and the competence of health workers shape community perceptions of public services. From a social and policy perspective, the results underscore the need for simultaneous investment in infrastructure and human resource development to enhance health service performance, strengthen public governance, and promote inclusive social development through responsive and citizen-oriented service delivery Novelty/Originality of This Study: This study provides empirical evidence from a primary healthcare center in Ambon City, Maluku Province. Research examining similar variables has mostly been conducted in western Indonesia, particularly in Java and Sumatra. Studies focusing on eastern Indonesian urban contexts remain relatively limited.The findings highlight the importance of improving both service facilities and staff competence to enhance community satisfaction. For local health administrators and policymakers, the results suggest that efforts to strengthen infrastructure should be accompanied by continuous improvement of professional competence among health workers.
Co-Authors A.A. Ketut Agung Cahyawan W Ahmad Rosandi Sakir Ahmad Syahid Ali, Israwati Mw. Almahdali, Humairah Ambariyanto Ambariyanto Amelia.Y, Riska Annisa, Siti Maisarah Bahasoan, A. Bila, Salsah Bilgais, Sukma A. Bustam Layn, Safrudin Dianti, Misbala Dody Hartanto Dwi Kristiani, Dwi Fadli, Zul Fauzia, Elsa Risty Fitriani Fitriani Hasrawi, Hasrawi Hasriana Hasriana, Hasriana Hilal, Muhammad Hitimala, Ida Husein Alaydrus, Husein Indrianto Kadeko Juadry Engko, Garry Jusuf Madubun kadir, surni Kamal, Kamal Karepesina, K.F. Asiqien Karim, Ratna D. Lasawali, Adhriansyah A LAURENS, SAMSON Layn, Safrudin Bustam Liklikwatil, Debyella Cesya LUBIS, MUKHLIS M Parinussa, Ronald Mamulaty, Arjun Mansur Mansur Mansyur, Siskawati Marnianti Irnawan, Sri Masdul, Muh Rizal Masdul, Muh. Rizal Minarsih Minarsih Nanik Setijowati Nasution, Ali Napiah Nurhudaya, Nurhudaya Nurtati Nurtati, Nurtati NURUL ANNISA Olii, Putri Zharifatul Rahmadiani Pattimukai, Hengky A.V Pattimukay, Hengky Virgo Richardo Pical, Khusnul Khatimah Pratiwi, Suryanti Dwi Rahmat Rahmat Rahmawati, Rahmawati Rengifurwarin, Zainal Abidin Riski Amaliah, Riski Rudji, Hamdi Rusni Rusni, Rusni Sahariah, Sahariah Sahetapy, Petronela Sahman, Irawati A. Said, Colle M. Sakka Samudin Selanno, Hendry Simamora, Sindy Erawaty Sopamena, Ibrahim Idham Sri Utami Sulasmini Sulasmini, Sulasmini Sulkipli, Sulkipli Surni Kadir Syarif Hidayat Tahalele, Imelda Anthonia Tuanaya, Wahab Tuasikal, Nasmaun Tuasikal, Umiasalamu Ufie, J.A. Ufie, Josep A. Wahyu Nanda Eka Saputra, Wahyu Nanda Eka WAISAPY, Jeanly WALLA, NONA Wijiasih, Bekti Seyto Windasari Windasari, Windasari Wulan, Wulan Yulianti Yulianti Yusti, Eli