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All Journal Jurnal Penelitian Jurnal Elektro dan Telkomunikasi Jurnal Manajemen Dirgantara Dinasti International Journal of Education Management and Social Science Jurnal Informatika Ekonomi Bisnis Sprocket : Journal of Mechanical Engineering Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Indonesian Journal of Legality of Law ATDS Saintech Journal of Engineering TEKIBA : Jurnal Teknologi dan Pengabdian Masyarakat Langit Biru: Jurnal Ilmiah Aviasi Skyhawk: Jurnal Aviasi Indonesia Jurnal Transportasi Multimoda Journal of Science Technology (JoSTec) Journal of Accounting and Finance Management (JAFM) International Journal of Educational Research Excellence (IJERE) Journal Research of Social Science, Economics, and Management Logistic and Operation Management Research Jurnal Informatika Ekonomi Bisnis Sinergi International Journal of Education JGEN : Jurnal Pengabdian Kepada Masyarakat Greenation International Journal of Law and Social Sciences
Daniel Dewantoro Rumani
Akademi Penerbang Indonesia Banyuwangi
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Journal : Logistic and Operation Management Research

 1 
Impact of Workload and Work-Life Balance on Aviation Safety at Soekarno-Hatta ATC Zepa, Giga Valtian; Kurniawanto, Hari; Cahyo, Dimas Hari; Rumani, Daniel Dewantoro
Logistic and Operation Management Research (LOMR) Vol. 4 No. 1 (2025): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v4i1.3255

Abstract

The increasing complexity of air traffic operations and the high cognitive demands placed on Air Traffic Controllers (ATCs) underscore the critical need to address factors affecting performance and safety. This study investigates the influence of workload and work-life balance (WLB) on safety outcomes among ATCs at Soekarno-Hatta International Airport through a Systematic Literature Review (SLR). This research is motivated by the growing concern over fatigue-related incidents in aviation, particularly in high-density airspace environments. By synthesizing empirical and theoretical findings from peer-reviewed literature, this study explores how excessive workload, rigid shift structures, and insufficient recovery periods contribute to cognitive fatigue, diminished attentional control, and elevated error rates. In contrast, structured WLB interventions—such as optimized shift rotations, mandatory rest periods, and supportive scheduling policies—are found to mitigate fatigue and enhance operational vigilance. However, the applicability of flexible working hours in ATC settings is constrained by the operational and regulatory frameworks of the aviation industry, particularly the standards set by the International Civil Aviation Organization (ICAO). This study contributes to the discourse on aviation human factors by advocating tailored fatigue risk management strategies and institutional support mechanisms to improve ATC well-being and ensure sustained aviation safety performance
Co-Authors Abdul Karim Abimanyu, Yudha Agung Wahyu Wicaksono Ahmad Mubarok Ahmad Mubarok Ajeng Harjutri Andri Yagi Nur Idaman Anjar Leksono Argavirga Mardhika Arief Rusdyansyah Arief Rusdyansyah Ariyono Setiawan Ariyono Setiawan Ariyono Setiawan Axel Amadeus Nathanael Bagus Panuntun Wruhutomo Budi Purwanto Cahyo, Dimas Hari Chairustakmal Chairustakmal Chairustakmal Cris Kuntadi Dani Yoseph Dede Ardian Dede Ardian Demmy Setyo Wiyono Dimas Endrawan Putra Dimas Endrawan Putra Dimas Hari Cahyo Dimas Hari Cahyo Dimas Haricahyo Efendi Efendi Endang Sugih Arti. Endrawati, Rizki Ocsera Fajar Islam Hadi Prayitno Handayantri, Dhiayu Hari Kurniawanto Hariri, Ahmad Ikhwanul Qiram Ikhwanul Qiram Ikhwanul Qiram Ilminafik, Nasrul Imran, Riska Ramadanty Intan Rizka Subandi Islam, Fajar Jadon Pieter Elia Tirtanto Laksono Trisnantoro Luwihono, Andung Marfiah, Yulis Widyo Masita, Maya Mubarok, Ahmad Muhamad Khoirul Anam Muhammad Nur Cahyo Hidayat Nasrullah Nadila Nurchaliza Nasrul Ilminafik Nur Wibowo, Untung Lestari Pangsa Rizkina Aswia Patrisia Mintje, Quirina Ariantji Prasetyo, Kukuh Tri Prasojo, Genny Luhung Putra, Dimas Endrawan Quirina Ariantji Rochida, Nafana Aulia Sabam Danny Sulung Sarfilianty Anggiani, Sarfilianty Satria Leksmana Putra Setiawan, Ariyono Sutama Syamsul Arifin Tirtanto, Jadon Pieter Elia Untung Lestari Nur Wibowo Untung LN Wibowo Upik Mutiara Veronica Hartanto, Erlin Wardana, Miko Andi Wibowo, Untung Lestari Nur Wicaksono, Putra Widiyanto, Saptandri Wijaya, M. Anugrah Wisnu Kuncoro Yassir Fadhilah, Muchammad Yusi Apristia Zepa, Giga Valtian Zinat Tamami Zonar Anjab Rabbani