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All Journal JURNAL KOMUNIKATIO PERSPEKTIF Jurnal Syntax Transformation Jurnal Ilmiah Publika Journal of Economics and Business UBS International Journal of Business, Economics, and Social Development Devotion: Journal of Research and Community Service International Journal of Social Service and Research Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Abdimas Awang Long: Jurnal Pengabdian dan Pemberdayaan Masyarakat Indonesian Journal of Multidisciplinary Science Journal of Social Research Journal Of World Science International Journal of Humanities Education and Social Sciences Journal Indonesia Law and Policy Review (JILPR) Jurnal Signal Journal of Comprehensive Science Edunity: Kajian Ilmu Sosial dan Pendidikan Journal of Social Science Asian Journal of Management Analytics INJURITY: Journal of Interdisciplinary Studies Journal Research of Social Science, Economics, and Management Jurnal Ekonomi, Teknologi dan Bisnis ATHENA: Journal of Social Culture and Society Apollo: Journal of Tourism and Business Indonesian Journal of Advanced Research (IJAR) Jurnal Psikologi Journal Of Public Policy (Social Politics) Sciences (Polisci) Asian Journal of Social and Humanities INTERACTION Communication Studies Journal CONVERSE Journal Communication Science Federalisme : Jurnal Kajian Hukum Dan Ilmu Komunikasi Jurnal Greenation Sosial dan Politik Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Journal Socio Humanities Review Immortalis Journal of Interdisciplinary Studies INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE) Jurnal Komunikasi DIMASEJATI:Jurnal Pengabdian Kepada Masyarakat Siber Nusantara of Law and Politic Review (SNLPR) Journal of Applied Community Service
Aghnia Dian Lestari
Universitas Swadaya Gunung Jati
Religion Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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FISIP Duwe Gawe: Communication and Event Production Restu Holiskya; Siti Khumayah; Aghnia Dian Lestari
Journal Research of Social Science, Economics, and Management Vol. 5 No. 11 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i11.1530

Abstract

Communication failures are common in events. Ineffective communication leads to the failure of an event. One student music concert that has survived for nine years is the Fisip Duwe Gawe Event, organized by the Student Executive Board (BEM-KM) of the Faculty of Social and Political Sciences of the University of Yogyakarta (UGJ) Cirebon. This study aims to examine the role of organizational communication and organizational culture in supporting the continuation of the Fisip Duwe Gawe event. A qualitative case study approach was used. Data were collected through interviews with several informants directly involved in the event's organization. Data analysis was conducted using source triangulation. The results of the study address the identified problem of how organizational communication and organizational culture exist within the Fisip Duwe Gawe event. Structured and participatory communication is one factor in the sustainability of the Fisip Duwe Gawe event, whose committee tends to change annually. The organizational culture within this event is also characterized by shared traditions and values passed down from generation to generation. Good communication and organizational culture within the Fisip Duwe Gawe event contribute to the event's survival and sustainability.
Public Relations Strategies for Sustaining Donor Support for the Beringin Bhakti Foundation Aninditto Rivally Sudarisman; Siti Khumayah; Aghnia Dian Lestari
Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Vol. 2 No. 2 (2026): Mei: Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/dialogika.v2i2.1092

Abstract

Trust is the one thing that cannot be faked and for a foundation that relies on donors' good intentions to retain their commitment, it's not just philosophy, it's business. The Beringin Bhakti Cirebon Foundation is in this very situation: an institution of charity whose mission thrives or dies with the donors' belief in its continuing existence. This research examines how public relations actually underpins this trust for the Foundation. Transparency, clear communication of what the foundation is doing without embellishment, Honesty, which at the Foundation, seemed less a stated belief and more an unquestioned habit, and the feeling of an emotional connection, the genuine warmth that institutions often claim to deliver, were recurrent in the data. The research was carried out using a qualitative methodology through observation, interview, and documentation with the Chairperson, PR personnel and long-time donors of the Foundation. The data showed a relatively uncomplicated finding: when individuals feel heard, seen, and cared for, they stick around. Transparency leads to donors' security. Honesty fosters respect. And emotion to commitment.
Analysis of Customer Satisfaction Survey Results at the Large Ship Mooring at PT Pelabuhan Indonesia Regional 2 Cirebon Branch Dimas Widi Dwiputra; Prafieta Amarta; Teddy Arif Permana; Siti Khumayah; Aghnia Diah Lestari
Journal of World Science Vol. 3 No. 11 (2024): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v3i11.1223

Abstract

Survey results in customer satisfaction are essential for a company because, with a survey, the company can know the needs of its customers, help improve employee performance, make the right decisions, and encourage company growth. PT Pelabuhan Indonesia (Persero) Regional 2 Cirebon Branch, one of the Port Business Entities (BUP), conducts activity surveys. The research is studied about the satisfaction of customers at PT Pelabuhan Indonesia (Persero) Regional 2 Cirebon Branch. This research gathers information through documentation, interviews, direct observations, and a study library. The study results are Dimensions of Direct Evidence, such as appearance officers and comfort facilities. Dimensions Reliability includes an attitude of polite courtesy, justice in getting services, and transparent service standards. Responsiveness Dimensions include being a? responsiveness officer in handling requests and complaints from Customers. Dimension guarantees include speed, accuracy, and time service. Dimension Empathy is an officer's ability to notice customers' desires and needs.
The Sandwich Generation: Family Responsibilities and Individual Well-Being Faiz Muhammad Kautsar; Salsa Azzahra Irvanianto; Diny Tri Agustin; Aghnia Dian Lestari
Journal of World Science Vol. 4 No. 7 (2025): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v4i7.1449

Abstract

This study aims to determine the impact of the dual role of the sandwich generation on the psychological well-being of individuals entering adulthood in Cirebon City who care for parents and fulfill family responsibilities. The main focus is on strategies and efforts to maintain a balance between family responsibilities and personal well-being, in order to achieve a more balanced and harmonious life. This study used a qualitative method with a phenomenological approach to understand the subjective experiences of individuals entering adulthood 20-30 years old as a sandwich generation in Cirebon City. In-depth interviews were conducted to explore the emotions, expectations, and challenges faced by individuals when caring for their parents and siblings, as well as how they manage their personal health while carrying out these dual roles. The results of this study showed that some informants were forced to take on the role of the sandwich generation due to family demands. This study shows that the sandwich generation faces great challenges in balancing the role of caring for parents and younger siblings with personal well-being. Although their responsibilities are different, good communication skills and stress management strategies, such as taking time for themselves, are both helpful. They hope to create financial stability and a more equitable division of responsibilities.
The Sandwich Generation: Family Responsibility And Individual Well-Being Aghnia Dian Lestari; Faiz Muhammad Kautsar; Salsa Azzahra Irvanianto; Diny Tri Agustin; Siti Khumayah
Journal of World Science Vol. 4 No. 7 (2025): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v4i7.1466

Abstract

This study aims to determine the impact of the dual role of the sandwich generation on the psychological well-being of individuals entering adulthood in Cirebon City who take care of their parents and fulfill family responsibilities. The main focus is on strategies and efforts to maintain a balance between family responsibilities and personal well-being, in order to achieve a more balanced and harmonious life. This study uses a qualitative method with a phenomenological approach to understand the subjective experience of individuals who enter adulthood of 20-30 years as the sandwich generation in Cirebon City. In-depth interviews were conducted to explore the emotions, expectations, and challenges that individuals face while caring for their parents and siblings, as well as how they manage their personal health while taking on the dual role. The results of this study show that some informants are forced to take on the role of the sandwich generation due to family demands. This study shows that the sandwich generation faces a major challenge in balancing the role of caring for their parents and siblings with personal well-being. Although their responsibilities are different, good communication skills and stress management strategies, such as taking time for yourself, are both very helpful. They hope to create financial stability and a fairer division of responsibilities.
Effectiveness of Motor Vehicle Tax Payment Services Through the SAMBARA Application at P3DW Cirebon Regency 1 Sumber Ayu Cornelia; Nadiah Dwi Fitriandini; Ipik Permana; Aghnia Dian Lestari
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 3 No. 3 (2024): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v3i3.188

Abstract

Information technology facilitates access and interactive communication. Digital-based public services cut queues and increase efficiency. Good governance requires excellent service. The SAMBARA application simplifies vehicle tax payments, provides information, and improves service effectiveness. The purpose of this study is to determine how effective the Motor Vehicle Tax Payment Service through the SAMBARA Application is at the Regional Revenue Management Center of Cirebon Regency 1 Sumber. This study applied a descriptive qualitative approach using data collection techniques such as observation, interviews, and documentation. Data analysis used is data reduction, data presentation, and conclusions. The informants of this research are regulators and the public who use the SAMBARA Application. The theory used is Campbell's theory with five indicators: Program Success, Goal Success, Program Satisfaction, Input and Output Levels, Overall Goal Achievement. The success of the SAMBARA Application program in paying Motor Vehicle Tax is influenced by practicality and efficiency, providing solutions for users by avoiding queues at service offices. Despite obstacles such as unstable internet connection, the success of this program depends on clear regulations and intensive socialization by related parties. The high level of satisfaction is reflected in its ease, speed, and practicality, increasing the effectiveness of services without consuming much time and human resources. The implementation of SAMBARA provides  significant outputs by facilitating payments, reducing queues, and providing easy access to tax information. This success is a successful step in achieving organizational goals, increasing the regularity of tax payments, preventing the practice of brokers, and facilitating access to information for the public.
Implementation of the E-Ticket System in the Prosecution of Traffic Violations in Cirebon City Dhelfa Nur Fadilah; Indri Anzani; Sri Wulandari; Aghnia Dian Lestari
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 3 No. 4 (2024): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v3i4.197

Abstract

This study aims to analyze the application of the E-Ticket system in prosecuting traffic violations in Cirebon City. E-Tilang is an electronic ticketing system implemented by the Indonesian National Police (Polri) in an effort to enforce traffic law and order. The research method used is a qualitative method with data collection techniques through observation, interviews, and documentation. The informants in this study were the Head and Members of the Cirebon City Police Traffic Unit. The results showed that E-Tilang in Cirebon City has not run optimally. Some of the obstacles faced are accountability such as limited human resources in the police who only have 22 members of Satlantas, lack of socialization to the public and the number of people unfamiliar with technology so that E-Tilang is considered complicated. In terms of centralization such as the lack of E-Tilang camera devices installed, and the inaccuracy of vehicle ownership data that has not been changed. The security of violator data is an important concern. E-Tilang camera devices are planned to be used in the future, along with the improvement of the mobile E-Tilang system.
Word-of-Mouth for Traditional Cuisine: A Brand Identity of Cucur Endolita Barokah Cakes Meisy Septia Muzdalifah; Siti Khumayah; Aghnia Dian Lestari
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 5 No. 6 (2026): Injurity: Interdiciplinary Journal and Humanity
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v5i6.1546

Abstract

Word of mouth regarding traditional cuisine is an effective marketing strategy for introducing a business brand to potential customers, as it originates from consumers who share their firsthand experiences of trying the product. Recommendations based on personal experience are considered more trustworthy and authentic than digital advertisements. The purpose of this study is to examine the word-of-mouth process at the Kue Cucur Endolita Barokah SME in building brand identity. The research method employed a descriptive qualitative approach through in-depth interviews with the business owner, resellers, customers, and consumers to examine the word-of-mouth processes and strategies in shaping the brand identity of Kue Cucur Endolita Barokah. The results of the study indicate that word of mouth has proven highly effective in building the brand identity of Kue Cucur Endolita Barokah through the implementation of five interrelated elements of word of mouth, namely: credible talkers, such as resellers, customers, and family members; topics of discussion that focus on texture, taste, and authentic palm sugar (gula aren) as the main ingredient; tools of communication that include direct interaction and WhatsApp; taking part, which involves direct communication and WhatsApp interactions with quick responses and friendly service; and tracking, that is, relationship management through the maintenance of good connections with consumers. Furthermore, the role of word of mouth extends beyond being merely a promotional tool; it also serves to strengthen brand image and affirm the authenticity of the product.
Hexahelix Collaboration: Street Vendor Arrangement To Achieve Cleanliness, Order And Beauty Beby Thaharah; Aprilianti Noer Indah Suci; Moh. Taufik Hidayat; Aghnia Dian Lestari
Jurnal Ekonomi, Teknologi dan Bisnis Vol. 3 No. 7 (2024): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v3i7.118

Abstract

Hexahelix Collaboration on Street Vendor Arrangement for Occupying K3 (kebersihan, ketertiban, keindahan). Street vendors are often considered to interfere with urban K3 (kebersihan, ketertiban, keindahan) because there are still many street vendors who sell on the shoulder of the road which causes congestion on the road and disrupts road order, there are still many street vendors who pay less attention to cleanliness in the environment they sell which causes a lot of piles of garbage on the side of the road. This makes the beauty value of the urban area go down. The problem of street vendors is a problem that must be solved together and requires hexahelix collaboration between Government, Academics, Media, Business, Community, and Financial Institutions. The purpose of this research is to find out the collaboration process between stakeholders involved in the hexahelix collaboration of street vendors' arrangement to realize K3 (kebersihan, ketertiban, keindahan). This research uses a descriptive qualitative approach method with field studies, observation, documentation, and interviews. The results of this research show that there is no direct collaboration between the actors contained in the Hexahelix concept.
Quick Response Crisis Communication Strategies Insights from Public Relations PT. KAI DAOP 2 Bandung's Train Accident Response Cintia cintia; Tantri Aditya Susanti; Grisha Amanda; Muhammad Nuruzzaman; Aghnia Dian Lestari
Jurnal Ekonomi, Teknologi dan Bisnis Vol. 3 No. 8 (2024): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v3i8.142

Abstract

A crisis can happen to a company that can potentially damage its reputation. But if the crisis can be handled properly, the crisis will not be detrimental to the company. In this study, the author discusses the Daop 2 Bandung Public Relations Crisis Communication Strategy in the case study of the Turangga – CL Bandung Raya Train Accident using a qualitative method with descriptive presentation, while the analysis obtained through interviews with one informant, observation and documentation data. The purpose of this study is to find out the crisis communication steps and efforts taken by Daop 2 Bandung Public Relations in dealing with crisis situations caused by train accidents. The results of the study show that KAI Public Relations has made several efforts to maintain the company's image, namely: First, PT KAI's pre-crisis applies the principle of zero accident by improving employee competence and discipline as well as maintaining facilities and infrastructure. Second, the crisis of PT KAI collaborates with stakeholders, provides solutions, is quick to respond in serving the media by preparing accurate data and fact information. Third, post-crisis improves the image by compensating employees and accident victims and conducting evaluations to improve railway safety and security in the future.
Co-Authors ., Mahmudah Adie Alfariz N Aditya , Reynanda Rizky Agnest Aprillia Ahmad Khoiril Imam Alfitri, Alfi Alifa Amanda, Grisha Amelia Dwi Handayani Andika Aulia Anetta Livia Khanza Aninditto Rivally Sudarisman Aprilianti Noer Indah Suci Aprillia, Agnest Asyandika Alfian Avissa Abli Umayyah Ayu Cornelia Azhar Maulidani Azhira Zahranisa Basuki, Luthfi Nugraha Beby Thaharah Bharoto, Rd. Mahendra Haryo Bharoto, RM Haryo Billy Meisabillah Cintia cintia Cintia Cintia Cintia, Cintia Dedet Erawati Desak Nyoman Intan Dhelfa Nur Fadilah Dicky Triansyah Dimas Saputra Dimas Widi Dwiputra Dimas Zuanfaizin Pamungkas Diny Tri Agustin Diny Tri Agustin Elga Elgia Eprin Faiz Muhammad Kautsar Fakihani, Mukhamad Fani Maharani Fani Salmatuanisa Farida Nurfalah Farida Nurfalah, Farida Faudzi, Azwar Fernando, Farhan Frahmadan Almer Fresy Latifah Azies Gita Wibowo, Tifanny Aurelia Grisha Amanda Grisha Amanda Habib AL Anshor Haikal Fajrin Handayani, Amelia Dwi Hanna Mazlin Hape, Virnica Amanda Harsono, Yhonanda Herdiawati, Cut Dhien Hidayat, Moh. Taufik Ikah Marikah Indri Anzani Indryani, Safitri Ipik Permana Irma Nirmala Silki Khaerudin Imawan Khansa Syarifah Alya Aziz Khikmawati, Nurlaili Khoirul Umam Khotimah, Aas Nur Lestari, Ratna Ayu Lita, Lita Lusiana Herawati Lutfi Nur Baity Maharani, Shara Mahmudah Mahmudah Marcella, Rosa Meisy Septia Muzdalifah Meylina, Cindy Miftahul Jannah Moh Sutarjo Moh. Sutarjo Moh. Taufik Hidayat Mohammad Fajrul Falaakh Mohd Azuan Bin Mohd Alias Muhammad Fauzan Hazami Muhammad Nuruzzaman Muhammad Nuruzzaman Muhammad Nuruzzaman Muhammad Riffat Alfito Muhammad Triesnabayu Muhammad Zainal Muttaqin Mukarto Siswoyo Nabila Nabila Nadia Nisa Aulia Nadia Putri Yunizar Nadiah Dwi Fitriandini Nafa Meliayana Naufal Noor Fadillah Nenden Dewianti Neni Yulianita Nina Amelia Nisa Anisa Pujianti Nisa, Lutfi Firda Nurjannah, Esa Noviana Nurlaili Khikmawati Nurohmah, Sintiya Putri Nursahidin . Nurudin Siraj Nurudin Siraj Nurul Sabilla Nuruzzaman nuruzzaman Oktaviany, Fanny Intan Otto Fajarianto Permata, Mochamad Rizky Pipit Putri Mayangsari Prafieta Amarta Pratiwi Kartika Sari Prayogi, Shandy Fitro Prihatmadji, Wiwiet Purwadini, Aminah Puspita, Tina Putri Amalia Putri, Ghina Fikriya Rd. Mahendra Haryo Bharoto Restu Holiskya Rismayanti Dewi Risti Agustina Ropiah Ropiah Rosa Marcella Safitri Indryani Salsa Azzahra Irvanianto Sarifhatul Aini Yuliyus Putri Sehan Yudha Fahreza Senliana, Silma Setyawan, Aldo Sevty Adinia Shalma Calista Zahra Silvia Dini Azzahra Siraj, Nurudin Siti Fatimah Siti Khumayah Sri Wulandari Sri Wulandari Suci, Aprilianti Noer Indah Susanti, Tantri Aditya Sutarjo, Moh Syahril Ramadhan, Raden Muhammad Tantri Aditya Susanti Tantri Aditya Susanti Teddy Arif Permana Thaharah, Beby Tita Wahyuni Triansyah, Dicky Tyas Nur Aini Welly Wihayati Wijayanti, Nurrul Fahmi Maulida Wiwiet Prihatmadji Yhonanda Harsono Yudha Fahreza, Sehan Zaenab Nurhabibah Zain, Yoga Pramudya Azhar Zalfa Khansa Ainiyyah